Job Description. BI & Data Manager. Titles of Direct Reports: Data Analyst, Developer, BI Developer,

Transcription

1 Job Description Job Title : BI & Data Manager Department : IT Reportg to (Job Title) : IT System Development Manager No of Direct Reports : 3-8 Titles of Direct Reports: Data Analyst, Developer, BI Developer, Size of Department: Budget Responsibility (direct) : Revenue Responsibility (direct) : Overall Purpose of Role : The BI & Data Manager is responsible for all activity (project and non-project) volved the development and support of CUK Busess Intelligence (BI) solutions (both data warehouse and end user access tools) as well as the underpng Enterprise Data Platform. The BI & Data Manager will be workg with the BI Architect, BI Manager(s), other Managers where there are BI requirements, BI & Data team members and other stakeholders, the discovery, development and implementation of BI solutions to meet identified busess needs. The role also volves leadg, acquirg and utilisg the appropriate resources necessary to conduct the development and support to agreed timescalse and service levels. The BI & Data Manager will be responsible for: day-to-day operational aspects of the existg BI and Data Platform landscape projects to add more BI capability delivery of BI capabilities support of other IT projects The BI and Data Manager will apply CUK Development methodology and enforce defed project standards. They will ensure project plans and project documentation is complete, up-to-date, and provide regular project status updates to management, the project team and project stakeholders throughout the life of projects. They will ensure that the BI standards, defitions and quality requirements defed by BI Governance are met by all BI solutions. They must have excellent knowledge and understandg of RDBMS/normalised data, Data Warehousg/denormalised data, tools and techniques for BI development and BI end user tools. The BI & Data Manager will: conduct regular reviews of project and non-project work to mimise exposure to risk and ensure quality objectives are achieved; manage project budgets, trackg time spent by dividuals agast project plan, ensurg optimum cost and maximum staff utilisation to deliver assigned projects on time, quality and budget;

2 balance project demands agast supportg the existg BI solutions; use tools and structured techniques to deliver project plans, showg all project activities, dependencies, resources, and risks; implement project management methodologies coverg the project life cycle, project objectives, critical success factors and support of the Busess Case. Ma Activities and Responsibilities The BI & Data Manager is directly responsible for: Management Ensurg a BI & Data team with appropriate skills/experience is developed and grown. Providg effective leadership to the BI & Data team ensurg that team members are motivated and stretched. Managg the allocation of BI & Data resources effectively. Providg leadership and direction to Managers volved deliverg major BI Initiatives, as well as undertakg Management of some of the BI Initiatives. Representg the BI & Data team, cludg at BI Governance / Steerg groups, ensurg that effective relationships are built with the Busess and around IT. Workg with the BI Architect, BI Managers, and other senior members of IT to articulate and follow a BI vision/roadmap, demonstratg how and what order major Busess demands can/should be accommodated (cludg what should not be accommodated, and why). Publishg, managg and drivg the operational plan for the BI & Data team. Participatg Vendor/Product evaluation/selection for tools and technologies related to BI / Data Challengg Busess BI demand for value and benefit and contribute to the creation of robust Busess Cases Supportg the defition of end to end Data & BI project scope, goals, deliverables, timescales, resource requirements Providg estimated development costs and timescales for put to busess cases and plans Ensurg appropriate resources are available to support the project Ensurg project and operational plans are communicated to all project stakeholders together with their dividual responsibilities, and progress appropriately reported. Managg project budgets, resource allocation and utilisation. Providg direction and support to project teams Providg technical resources to projects to produce functional specifications and solutions design/ development Reviewg project documentation and ensurg appropriate sign-off Ensurg project plans are mataed that support the end-to-end project delivery. Trackg project deliverables agast timele and quality objectives. Monitorg and reportg on progress of the project to Boards and all stakeholders, highlightg project risks Managg project risks and change control, communicatg any impact to the project Ensurg projects are delivered on time, with budget and to quality standards usg agreed methodology. Supportg the project quality and testg strategy. Resolution of project issues and scope management Ensurg effective transition from Delivery to Service Delivery. BI Service Delivery Managg the matenance of existg Data Marts, Warehouses, Cubes

3 Followg CUK ITIL-based processes for 2nd and 3rd le Incident Management and Problem Management Ensurg high quality BI Service Delivery to existg customers/users. Providg support to resolve technical issues with live BI services Prioritisation and development of assigned Development Requests Recommendg changes to improve system performance and reliability Ensurg projects are formally closed off Conductg post implementation reviews and identifyg any lessons learned General Responsibilities Adheres to corporate policies and procedures, cludg code of conduct, security and audit procedures and any control related responsibility for fancial and personal data entered, stored, or reported via busess systems with employees control (list not exhaustive). Undertake ad hoc duties as required Other Features of Job (travel, hours of work, workg conditions etc): Ma place of work will be CUK Southampton Office Periodic travel away from the office, ship visits or other operatg companies Out of hours work as required

4 Person Specification Job Title : BI & Data Manager Department : IT Education, Qualifications and Trag Preferably Degree qualified appropriate disciple Experience Extensive experience managg Busess Intelligence / Data Warehousg AND extensive experience managg RDBMS platform(s) Extensive experience managg projects and outsourced contracts, workg a structured Management framework Good understandg of all stages of Data Warehouse project lifecycle and development methodologies Good understandg of the capabilities of OLAP Cubes, BI access tools ( particular BOXi), ETL tools ( particular SSIS) Development of IT or BI strategies to support changg needs of the busess People management and team leadership Risk management Work Based Competencies The role requires excellent team leadership skills with a proven track record the delivery and support of complex systems through a structured approach to project management and system development. Buildg effective workg relationships with ternal and external technology teams and busess partners. Team leadership Expert Ensurg team with the appropriate skills/experience is established, developed and spirationally led RDBMS Environment Expert Understandg and development of complex technical RDBMS solutions, together with development tools that provide effective and mataable systems. BI Environment IT Environment Corporate, Industry and Professional Standards Management Expert Understandg and development of complex technical BI solutions, together with development tools that provide effective and mataable systems. Understandg and development of complex application solutions, together with development tools that provide effective and mataable systems Specific standards related to IT development policies and controls Prciples, methods, techniques and tools for the effective management of projects from itiation through to implementation. Management Tools Automated tools to assist the project management process, by automatg tasks such as schedulg, resource balancg, and time recordg. Risk Management The identification, assessment and management of risks, which could result time or cost over-runs, or failure to deliver products which are fit for purpose.

5 Department Operations The activities, structure, and position the organisation of the functions or departments for which services are provided. As well as: Strong terpersonal and communication skills Excellent planng and organisational skills disciple Problem solvg Attention to detail Ability to fluence Required generic skills clude: Report writg Problem solvg Evaluation Managg technical relationships Influencg and assignment management. Behavioural Competencies Cross-Functional and Inter- Disciplary Awareness Customer Focus Decision Makg Flexibility Understandg the needs, objectives and constrats of those other areas of the busess and IT functions. Understandg the needs of the ternal customer and colleagues the busess and keepg them md when takg actions or makg decisions. Makg decisions at the appropriate time, takg to account the needs of the situation, priorities, constrats and the availability of necessary formation. Takg account of formation or changed circumstances and modifyg understandg of a problem or situation accordgly. Interactg with People Organisational Awareness Establishg relationships and matag contacts with people from a variety of backgrounds. Effective and sensitive communicator. Understandg the hierarchy and culture of organisations and beg able to identify the decision makers and fluencers. As well as Professional Self motivated Self aware Questiong Confident Honest