EXHIBIT B COMPENSATION. Microsoft Exchange Messaging Services Fee Schedule

Size: px
Start display at page:

Download "EXHIBIT B COMPENSATION. Microsoft Exchange Messaging Services Fee Schedule"

Transcription

1 EXHIBIT B COMPENSATION Microsoft Exchange Messaging Services Fee Schedule All fees are based on Contracts for Services having a minimum two-year Initial Term. Fees for Contracts for Services having a minimum one-year Initial Term will be 15 % greater for all Services offered below. Authorized Purchasers Administrators have ability to mix/match users across mailbox tiers and Enhanced Services as needed on a monthly basis. Section I: BASIC SERVICES AND FEES (1) Monthly Seat Fees: The monthly Seat fees include all licenses required by Microsoft for you to use Microsoft Exchange, exclusive of Outlook messaging client licenses. Platinum (with Full Outlook Client functionality) Platinum (with Full Outlook Client functionality) (Platinum) Premium (with Full Outlook Client functionality) (Platinum) Standard (with Full Outlook Client functionality) (Silver) Basic (OWA / POP / IMAP, no Outlook Client functionality) Default Mailbox Storage Pricing per seat, per month. (Includes all required Microsoft Exchange licenses, hardware, software and maintenance) 5 GB 3 GB 1 GB 600 MB 300 MB $6.95 $5.95 $4.95 $4.50 $2.50

2 Add $1.00/user/month for Outlook Client licenses for those Authorized Purchasers Platinum tier Seats that require USA.NET to provide such client licenses to Authorized Purchaser as part of the ordered Services. Outlook Client licenses are not available for Silver tier Seats. USA.NET will reduce the current pricing paid by the Current Contract Holders on the following scale as progressively larger User counts are reached, up to 5000 users. Current Contract Holders means the following agencies: Oregon Watershed Enhancement Board, Oregon Water Resources Department, Oregon Department of Energy, Oregon Business Development Department, and Oregon Department of Revenue. Tier 1. Target: 2000 Users 20% discount to Current Contract Holders Tier 2. Target: 2750 Users - 40% discount to Current Contract Holders Tier 3. Target: 3500 Users - 60% discount to Current Contract Holders Tier 4. Target: 4250 Users 80% discount to Current Contract Holders Tier 5. Target: 5000 Users Current Contract Holders revert to pricing listed within this Exhibit B. Discounts will be calculated on the difference between Current Contract Holder pricing and the pricing levels set forth herein. For example only (example pricing rounded up to nearest dollar amount): Current Contract Holder Monthly Seat Fee: 1 GB Platinum $10.00 Master Agreement Fee Schedule Pricing Monthly Seat Fee: 1 GB Platinum $5.00 $ $5.00 = $5.00 (Difference between Current Contract Holder Monthly Seat Fee and Master Agreement Monthly Seat Fee) 20% of $5.00 = $1.00 Tier 1 Monthly Seat Fee for Current Contract Holder 1 GB Platinum Seat with 20% discount applied is $9.00 ($ $1.00 = $9.00) Each discounted pricing Tier will become effective with the first invoice issued following the Effective Date of an Authorized Purchaser Contract for Services under the Master Agreement which increases the aggregate number of Users to or above the applicable Tier. As the current Term of each respective Current Contract Holder contract with USA.NET expires, the pricing for each renewing Current Contract Holder will be that set forth for Authorized Purchasers herein.

3 (2) Migration Set-Up Fees: Class of Migration Price Per Seat (Per Domain Name) Basic $ 2.00 Standard (Flash-Cut Migration) $ 2.00 Enhanced (Phased Migration) $ 2.00 Custom Migration Custom Migration In the event the aggregate total number of Users under the Master Agreement reaches 20,000, USA.NET agrees to waive Basic, Standard, and Enhanced migration fees for any additional Users in excess of 20,000. In the event the aggregate total number of Users added after the Effective Date of the Master Agreement meets or exceeds ten thousand (10,000) prior to the first anniversary of the Master Agreement Effective Date, USA.NET agrees to refund any migration fees paid by Current Contract Holders by providing credits on the next invoice. Set-up Fees include migrations from all platforms (Exchange, GroupWise, Notes, POP, etc). Migration fees include a full migration of up to 2GB/user of server based data on an Authorized Purchaser aggregated basis, automated tools to assist in the deployment process (i.e., desktop client reconfigurations eliminating the need for agency IT engineers to touch each desktop), full project management, training, provisioning, and directory sync set-up).

4 Section II: ENHANCED SERVICES AND FEES USA.NET Hosted MS Exchange 2007 Optional Enhanced Services Wireless BlackBerry Enterprise Server (Premium and Standard Users Only) Wireless Microsoft ActiveSync (Available for all users) ID / Password Sync (AD Integration) Business Continuity Services 100% Uptime Guarantee: 30 Day Rolling Archive for all users. Ability for all users to access web based archiving/bc service real time in event of BC/DR situation. Hosted Archiving / BC Services from our geographically diverse data centers Hosted MS Exchange Business Continuity / Disaster Recovery: Replication between redundant Tier IV data centers USA.NET Hosted Archiving Services Enforced TLS* Content Filtering MailSafe (Encrypted ) Enhanced Services Pricing $8 per user, per month Set-up fee: Waived (normally $10/seat) Included at no charge No Set-Up Fee $500 / month flat fee; Set Up Fees Waived Included at no charge $5/user $3.00, $3.50, $4.00 / user / month for 1, 3, 5 year online storage respectively Unlimited volume $35 monthly recurring fee for each TLS connection ordered (number of domains); Set-up fee waived $0.50 per seat, per month (Authorized Purchaser Organization-wide only) $1.00/user/month

5 OCS (IM and Presence) End-user support toll-free 24x7 Admin level customer support included in Hosted MS Exchange Service Fee. This is for end user support. Extra Mailbox Storage (Per 10 MB/Per Month) SharePoint (Available for all users at no charge) Fee is per agency, per month. 10GB of space per agency Extra SharePoint Storage Service Level Agreement > 99.99% $1.50/user/month $1.50 per seat, per month (Authorized Purchaser Organization-wide only) $0.03 $100 $5 per GB per month Included at no charge *At no additional charge, USA.NET transmits all via TLS, but will not restrict delivery if recipient domain does not support TLS. USA.NET can provide Enforced TLS services for $35/month/recipient domain to ensure all to a selected domain is delivered via a secure TLS connection (See Pricing Above). In addition, USA.NET can provide client side / user based encrypted services for $1/user/month (See pricing above). This service encrypts select , as decided by end user or by content of , and ensures a secure delivery to the selected recipient. Authorized Purchasers may purchase Enhanced Services on an ala carte basis, even if they do not purchase Platinum or Silver tier Exchange Services listed above. Section III: INFRASTRUCTURE AND FEES. Environment. USA.NET will provide the components itemized below in an Exchange and BlackBerry environment dedicated to State of Oregon ( Environment ). State of Oregon acknowledges and agrees that USA.NET retains sole ownership of the hardware components: HARDWARE COMPONENTS PROVIDED BY USA.NET Servers Storage 2 TB Useable Exchange Storage and 500 GB WSS 3.0 Useable Storage

6 Hardware Components Provided by USA.NET USA.NET Hosted Microsoft Exchange Infrastructure Components Servers Active Directory Servers configured in a Single Forest Domain model Exchange 2010 Mailbox Cluster configured in Active Passive Mode Hardware Load-Balanced Client Access Servers Hardware Load-Balanced Hub Transport Servers BlackBerry Enterprise Server Clustered SQL Servers X Storage Directly attached storage array in Raid 1+0 configuration Dual HBA connections on each cluster node for maximum redundancy Network The State of Oregon would leverage components of USA.NET s existing network infrastructure. Redundant Stateful-Inspection and Application-Aware Firewalls Burstable GIGE Connections from Alternate Carriers on Separate Sonet Rings Unlimited Bandwidth Utilization Big-IP Load Balancers from F5 Cisco Hardware Components Monitoring Layered Monitoring Performed at the Application System and User Level Back Up StorageTek Tape Library

7 Software Licenses Provided by USA.NET Microsoft Windows Enterprise Server 2003 Microsoft Exchange Enterprise Server 2007 Microsoft Exchange Client Access License Microsoft SQL Server 2005 Microsoft Office Sharepoint Server 2007 (WSS 3.0) BlackBerry Enterprise Server BlackBerry Client Access License Trend Micro Anti-Virus Server License Symantec Brightmail Anti-Spam Cloudmark Anti-Spam Veritas NetBackup Microsoft MOM HP VantagePoint Operations (ITO) Infrastructure Fees. $45, for installation of a Environment for the State of Oregon (which will be available to state of Oregon agencies and all other Authorized Purchasers under this agreement). The State of Oregon will pay $45,000 for the initial build-out; USA.NET will waive any/all additional dedicated MS Exchange environment set up fees over the life of the term of this agreement. Infrastructure Fees cover the design, procurement and deployment of the MS Exchange / BES environment outlined above. Upon written agreement between USA.NET and a Current Contract Holder, if such Current Contract Holder so elects, USA.NET will migrate the Current Contract Holder s mailboxes to the Oregon MS Exchange 2010 environment upon the later of (a) completion of the build-out, or (b) based on each Current Contract Holder s expressed timeline to migrate). USA.NET will also upgrade each Current Contract Holder s Users Outlook Clients upon request as they move to the dedicated MS Exchange 2010 environment. There will be no fees associated with such migrations and upgrades. Upon written agreement between USA.NET and a Current Contract Holder, if such Current Contract Holder so elects, USA.NET will reduce Dir Sync fees for each Current Contract Holder who so requests to $100/month beginning with the first invoice sent following the Master Agreement effective Date and USA.NET s receipt of such requested reduction of Dir Sync fees. The first five (5) Authorized Purchasers to execute a Contract for Services under the Master Agreement will be charged $100/month for Dir Sync Fees. Upon Contract execution by the sixth (6 th ) Authorized Purchaser, USA.NET will waive Dir Sync Fees for all Authorized Purchasers and the Current Contract Holders.

Eliminate Risk & Gain Rewards Using Technology: How Savvy Successful Small Businesses Operate By Laura Leist, CPO, MOS, CRTS January 12, 2015

Eliminate Risk & Gain Rewards Using Technology: How Savvy Successful Small Businesses Operate By Laura Leist, CPO, MOS, CRTS January 12, 2015 How Savvy Successful Small Businesses Operate By Laura Leist, CPO, MOS, CRTS January 12, 2015 Contact Information Laura Leist Eliminate Chaos laura@eliminatechaos.com 425.670.2551 877.342.8592 Author:

More information

Outlook. Sharepoint. Lync. BlackBerry. McAfee. Microsoft Hosted Exchange

Outlook. Sharepoint. Lync. BlackBerry. McAfee. Microsoft Hosted Exchange Outlook Sharepoint Lync BlackBerry McAfee Microsoft Hosted Exchange Microsoft Hosted Exchange Webhosting.net provides a comprehensive Hosted Exchange solution that combines the comprehensive features of

More information

Open Licenses for Cloud Server and Exchange 2013

Open Licenses for Cloud Server and Exchange 2013 Open Licenses for Cloud Server and Exchange 2013 Cloud Server Open Licenses (prepay for one year and save 7% off monthly pricing for base packages) The pricing below is on a per month basis. The 7% discount

More information

Quality is Advantage

Quality is Advantage Quality is Advantage Microsoft Exchange Server 2013 Configuring Course duration: 32 academic hours Exam Code: 70-662 This course is designed for novice IT specialists, who wish to master maintenance and

More information

Hosted Exchange 2010

Hosted Exchange 2010 Hosted Exchange 2010 More email flexibility. Less server hassle and cost. Add/remove mailboxes at any time to suit your needs Unlimited web traffic Choice of Premium or Basic mailboxes Hosted Exchange

More information

UNCLASSIFIED. Cobweb Hosted Exchange 2010 Service Description

UNCLASSIFIED. Cobweb Hosted Exchange 2010 Service Description UNCLASSIFIED 14/01/2015 v1.2 Cobweb Hosted Exchange 2010 Service Description Cobweb Hosted Exchange 2010 is a business-class messaging and collaboration service designed to help your business communicate

More information

Microsoft Exchange and Google Mail Solutions

Microsoft Exchange and Google Mail Solutions Microsoft Exchange and Google Mail Solutions Executive Summary: Email has become a critical application in most Education entities. When considering what systems are going to be used, a great deal of investigation

More information

BriteMail HOSTED EXCHANGE BRITE SECURITY FEATURES:

BriteMail HOSTED EXCHANGE BRITE SECURITY FEATURES: BriteMail HOSTED EXCHANGE BRITE SECURITY FEATURES: Data Replication Exchange 2010 real-time data replicates to protect critical information in the event of a hardware failure or database corruption. Multi-tenant

More information

REDCENTRIC MANAGED EXCHANGE SERVICE SERVICE DEFINITION

REDCENTRIC MANAGED EXCHANGE SERVICE SERVICE DEFINITION REDCENTRIC MANAGED EXCHANGE SERVICE SERVICE DEFINITION SD052 V1.2 Issue Date 01 July 2014 1) OVERVIEW The Redcentric Managed Exchange Service (MEX) is an email messaging service, hosted and managed by

More information

SERVICE LEVEL AGREEMENT

SERVICE LEVEL AGREEMENT SERVICE LEVEL AGREEMENT This Service Level Agreement (SLA) is provided by ECS and is intended to define services and responsibilities between ECS and customer. ECS along with contracted 3 rd party partners

More information

5053A: Designing a Messaging Infrastructure Using Microsoft Exchange Server 2007

5053A: Designing a Messaging Infrastructure Using Microsoft Exchange Server 2007 5053A: Designing a Messaging Infrastructure Using Microsoft Exchange Server 2007 Course Number: 5053A Course Length: 3 Days Course Overview This three-day instructor-led course provides students with the

More information

A Winning Combination!!

A Winning Combination!! Connect Cloud Continuity and 1 A Winning Combination!! Hosted Cloud Differentiators 2 TelePacific Cloud Services Communications Compliance & Security Collaboration Back up & Recovery Professional Services

More information

70-662: Deploying Microsoft Exchange Server 2010

70-662: Deploying Microsoft Exchange Server 2010 70-662: Deploying Microsoft Exchange Server 2010 Course Introduction Course Introduction Chapter 01 - Active Directory and Supporting Infrastructure Active Directory and Supporting Infrastructure Network

More information

BUILT FOR YOU. Contents. Cloudmore Exchange

BUILT FOR YOU. Contents. Cloudmore Exchange BUILT FOR YOU Introduction is designed so it is as cost effective as possible for you to configure, provision and manage to a specification to suit your organisation. With a proven history of delivering

More information

MS 10135B Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

MS 10135B Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 MS 10135B Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Description: Days: 5 Prerequisites: This course will provide you with the knowledge and skills to configure and manage

More information

Enhancing Exchange Server 2010 Availability with Neverfail Best Practices for Simplifying and Automating Email Continuity

Enhancing Exchange Server 2010 Availability with Neverfail Best Practices for Simplifying and Automating Email Continuity 2010 Enhancing Exchange Server 2010 Availability with Neverfail Best Practices for Simplifying and Automating Email Continuity Anil Desai http://anildesai.net 2/1/2010 Enhancing Exchange Server 2010 Availability

More information

Microsoft Exchange Server 2007, Upgrade from Exchange 2000/2003 (3938. 3938/5049/5050) Course KC3065 5 Days OVERVIEW COURSE OBJECTIVES AUDIENCE

Microsoft Exchange Server 2007, Upgrade from Exchange 2000/2003 (3938. 3938/5049/5050) Course KC3065 5 Days OVERVIEW COURSE OBJECTIVES AUDIENCE Microsoft Exchange, Upgrade from Exchange 2000/2003 COURSE OVERVIEW This instructor-led course offers Microsoft Exchange Server administrators with the skills they need to manage a Microsoft Exchange infrastructure.

More information

36. Can you describe each user group and the use cases? A typical user will be member of one team of 7-10 people; they will need to share/collaborate

36. Can you describe each user group and the use cases? A typical user will be member of one team of 7-10 people; they will need to share/collaborate 1 RFP 14-001 Addendum 1. What version of AD - Forest Functional, Domain Functional, DC OS Version(s) - is currently deployed? Domain functional level Windows Server2008 Forest functional level Windows

More information

Sagari Ltd. Service Catalogue and Service Level Agreement For Outsource IT Services

Sagari Ltd. Service Catalogue and Service Level Agreement For Outsource IT Services Sagari Ltd Service Catalogue and Service Level Agreement For Outsource IT Services Managed Services Service Level Agreement 1 Introduction This Service Catalogue and Service Level Agreement (SLA) constitutes

More information

REDCENTRIC MANAGED ARCHIVE SERVICE SERVICE DEFINITION

REDCENTRIC MANAGED ARCHIVE SERVICE SERVICE DEFINITION REDCENTRIC MANAGED ARCHIVE SERVICE SERVICE DEFINITION SD005 V2.0 Issue Date 02 July 2014 1) SERVICE OVERVIEW Redcentric's Managed Archive Service allows customers to regain control of their Microsoft Exchange

More information

Licensing Guide for CA ARCserve & CA XOsoft Products

Licensing Guide for CA ARCserve & CA XOsoft Products Licensing Guide for CA ARCserve & CA XOsoft Products CA ARCserve and CA XOsoft Product Pricing Models CA ARCserve and CA XOsoft products offer a multi-layered data protection solution that combines highperformance

More information

Dedicated Hosted Exchange 2013

Dedicated Hosted Exchange 2013 About inty Dedicated Exchange Server 2013 The inty Dedicated Exchange 2013 Solution is a fully managed implementation with the following features: High-availability and built to Microsoft s reference architecture

More information

Why Host Microsoft Exchange with RTL Technologies?

Why Host Microsoft Exchange with RTL Technologies? Why Host Microsoft Exchange with RTL Technologies? When looking to implement or outsource Microsoft Exchange, there are several key factors to consider. Is the service reliable? Are there engineers on

More information

Council Communication April 7, 2015, Business Meeting

Council Communication April 7, 2015, Business Meeting Council Communication April 7, 2015, Business Meeting Contract with SHI, Inc. for Microsoft Office 365 FROM Mark Holden, director of information technology and electric department, holdenm@ashland.or.us

More information

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Key Data Product #: 2764 Course #: 3938 Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exams: Exam 7-236,

More information

Client Operating System and Applications Scope

Client Operating System and Applications Scope Client Operating System and Applications Scope Workshop Purpose and Objectives Workshop Purpose Review client experience options for the user base Review requirements to enable the rich experience and

More information

Lesson Plans Configuring Exchange Server 2007

Lesson Plans Configuring Exchange Server 2007 Lesson Plans Configuring Exchange Server 2007 (Exam 70-236) Version 2.1 Table of Contents Course Overview... 2 Section 1.1: Server-based Messaging... 4 Section 1.2: Exchange Versions... 5 Section 1.3:

More information

Hosted Exchange Service

Hosted Exchange Service Hosted Exchange Service Contents Contents... 1 Overview Hosted Exchange... 3 Hosted Exchange Features... 3 Technical Features... 3 Hosted Exchange - MailBox... 4 Hosted Exchange - Key Points... 4 Cloud

More information

10135A: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010

10135A: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010 10135A: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010 Course Number: 10135A Course Length: 5 Day Course Overview This instructor-led course will provide you with the knowledge

More information

Microsoft Office 365 Request For Proposal

Microsoft Office 365 Request For Proposal Microsoft Office 365 Request For Proposal A survey of the formal RFP process currently underway at The Scripps Research Institute to migrate from on premise Exchange 2007 to Office 365 Current Exchange

More information

Finally It All Makes Sense An online solution that fits your small business 365 days a year

Finally It All Makes Sense An online solution that fits your small business 365 days a year Microsoft Office 365 for Mid-Sized & Enterprise Businesses START Saving Finally It All Makes Sense An online solution that fits your small business 365 days a year Microsoft Office 365 delivers the power

More information

Secured Email. Shared Calendaring. Instant Messaging. Compliance Services. Services. Wireless Access. Monitoring and Management

Secured Email. Shared Calendaring. Instant Messaging. Compliance Services. Services. Wireless Access. Monitoring and Management 11.3.7 Details on the Messaging Services Proposed Solution Solution Overview The Commonwealth Partners propose a centralized, Microsoft technology based solution to include Microsoft Active Directory and

More information

AlwaysMail. Sector 5. Cloud E-Mail

AlwaysMail. Sector 5. Cloud E-Mail AlwaysMail Sector 5 Cloud E-Mail INDEX INDEX 2 SECTOR 5 COMPANY PROFILE 3 Background Company Name & Address 3 1. SECTOR 5 HOSTED E-MAIL OFFERING 4 2. MICROSOFT HOSTED EXCHANGE 5 3. HOW WE MIGRATE COMPANIES?

More information

Agency Pre Migration Tasks

Agency Pre Migration Tasks Agency Pre Migration Tasks This document is to be provided to the agency and will be reviewed during the Migration Technical Kickoff meeting between the ICS Technical Team and the agency. Network: Required

More information

Microsoft Office SharePoint Online Lync Online Exchange Online

Microsoft Office SharePoint Online Lync Online Exchange Online Fact Sheet Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite. Office 365 is designed to meet

More information

Introduction. Part I Introduction to Exchange Server 2010 1

Introduction. Part I Introduction to Exchange Server 2010 1 Contents Introduction xxix Part I Introduction to Exchange Server 2010 1 Chapter 1 Introduction to Exchange Server 2010 3 Part II Brief History of Exchange Servers 4 New Features in Exchange Server 2010

More information

ADDENDUM 5 TO APPENDIX 6 TO SCHEDULE 3.3

ADDENDUM 5 TO APPENDIX 6 TO SCHEDULE 3.3 ADDENDUM 5 TO APPENDIX 6 TO SCHEDULE 3.3 TO THE Statement of Technical Approach for Messaging Services Northrop Grumman s approach will improve available messaging services, collaboration and workflow

More information

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY ( Exchange My Mail ).

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY ( Exchange My Mail ). THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY ( Exchange My Mail ). I. Service Definition. Exchange My Mail will provide Hosted Exchange and other Application Services

More information

This course is intended for IT professionals who are responsible for the Exchange Server messaging environment in an enterprise.

This course is intended for IT professionals who are responsible for the Exchange Server messaging environment in an enterprise. 10233A: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Course Number: 10233A Course Length: 5 Day Course Overview This instructor-led course provides you with the knowledge

More information

Security, Reliability & Control with Hosted Exchange

Security, Reliability & Control with Hosted Exchange Hosted Applications Commonly referred to a Cloud Computing and/or Software-as-a-Service (SaaS), web-hosted software applications service provides you with a new way to get business software and applications

More information

Intermedia: A Worry-Free Transition to the Cloud

Intermedia: A Worry-Free Transition to the Cloud Hosted Exchange 1 Intermedia: A Worry-Free Transition to the Cloud Identity Management File Sync & Share Email Services Collaboration & File Management Archiving & Backup Mobility Voice Services Security

More information

Implementing and Administering Windows Small Business Server 2008

Implementing and Administering Windows Small Business Server 2008 Implementing and Administering Windows Small Business Server 2008 MOC6445 About this Course This five-day hands-on workshop provides students with the necessary knowledge to plan and implement Windows

More information

SafeMail April 2015. SafeMail Helping your business reach further with email hosted at UK based, ISO 27001, Tier 4 data centres.

SafeMail April 2015. SafeMail Helping your business reach further with email hosted at UK based, ISO 27001, Tier 4 data centres. SafeMail April 2015 Secure cloud solutions with guaranteed UK data sovereignty. SafeMail Helping your business reach further with email hosted at UK based, ISO 27001, Tier 4 data centres. Detailing the

More information

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY.

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY. THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY. Capitalized terms used herein but not otherwise defined shall have their respective meanings set forth in the End

More information

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction.

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction. Course 3938B: Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 Course 3938: Three days; Instructor-Led Take This Training On

More information

Kaspersky Lab Mobile Device Management Deployment Guide

Kaspersky Lab Mobile Device Management Deployment Guide Kaspersky Lab Mobile Device Management Deployment Guide Introduction With the release of Kaspersky Security Center 10.0 a new functionality has been implemented which allows centralized management of mobile

More information

savvisdirect White Papers Migrating Email Accounts to Hosted Microsoft Exchange

savvisdirect White Papers Migrating Email Accounts to Hosted Microsoft Exchange savvisdirect White Papers Migrating Email Accounts to Hosted Microsoft Exchange Services not available everywhere. CenturyLink may change or cancel services or substitute similar services at its sole discretion

More information

MS-10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010. Course Objectives. Price. Duration. Methods of Delivery

MS-10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010. Course Objectives. Price. Duration. Methods of Delivery MS-10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 This five-day instructor led course will provide you with the knowledge and skills to configure and manage an Exchange

More information

Additional services are also available according to your specific plan configuration.

Additional services are also available according to your specific plan configuration. THIS SERVICE LEVEL AGREEMENT (SLA) DEFINES GUARANTEED SERVICE LEVELS PROVIDED TO YOU BY THE COMPANY. I. Service Definition SMS (Company) will provide You with Hosted Exchange and other Application Services

More information

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less SERVICE SUMMARY ITonDemand provides four levels of service to choose from to meet our clients range of needs. Plans can also be customized according to more specific environment needs. SERVICES BRONZE

More information

How To Configure And Manage An Exchange Server 2010 For Free

How To Configure And Manage An Exchange Server 2010 For Free Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 MOC10135 About this Course This five-day, instructor-led course will provide you with the knowledge and skills to configure and

More information

Price list for Microsoft Office 365 from Swisscom

Price list for Microsoft Office 365 from Swisscom 1 Price list for Microsoft Office 365 from Swisscom Valid from 1 november, 2014 Price list for Microsoft Office 365 from Swisscom Valid from 1 november, 2014 2 Overview General part 3 Plans for small and

More information

Neverfail for Windows Applications June 2010

Neverfail for Windows Applications June 2010 Neverfail for Windows Applications June 2010 Neverfail, from Neverfail Ltd. (www.neverfailgroup.com), ensures continuity of user services provided by Microsoft Windows applications via data replication

More information

HOW OMEGA COMPARES. Support

HOW OMEGA COMPARES. Support HOW OMEGA COMPARES We know that choosing a cloud service provider is an important decision. Understanding the facts about your provider is essential to setting expectations on reliability, support and

More information

WHY HOST MICROSOFT EXCHANGE WITH SMARTPATH TECHNOLOGIES?

WHY HOST MICROSOFT EXCHANGE WITH SMARTPATH TECHNOLOGIES? WHY HOST MICROSOFT EXCHANGE WITH SMARTPATH TECHNOLOGIES? SmartPath Technologies offers the latest version of hosted Exchange. Users of older versions of Exchange as well as POP email users will benefit

More information

Parallels Operations Automation

Parallels Operations Automation Parallels Operations Automation What s New Document Version 2.9 www.parallels.com/spp Revision 1.0 (July 2009) Introduction Parallels Operations Automation 2.9 is an Operations Support System designed

More information

We take care of email messaging and collaboration so you can take care of your business. INTRODUCING: HOSTED EXCHANGE

We take care of email messaging and collaboration so you can take care of your business. INTRODUCING: HOSTED EXCHANGE We take care of email messaging and collaboration so you can take care of your business. INTRODUCING: HOSTED EXCHANGE Mike Harrison of Head Interiors uses Hosted Exchange and McAfee SaaS Services to get

More information

Exchange Server. Microsoft UNLEASHED SAM. Guy Yardeni. Technical Edit by Ed Crowley. Rand Morimo io Michael Noel. Chris Amaris.

Exchange Server. Microsoft UNLEASHED SAM. Guy Yardeni. Technical Edit by Ed Crowley. Rand Morimo io Michael Noel. Chris Amaris. Rand Morimo io Michael Noel Guy Yardeni Chris Amaris Andrew Abbate Technical Edit by Ed Crowley Microsoft Exchange Server 201 UNLEASHED SAM 800 East 96th Street, Indianapolis, Indiana 46240 USA Table of

More information

SERVICE LEVEL AGREEMENT

SERVICE LEVEL AGREEMENT This Service Level Agreement ( SLA ) applies to and governs such Gabian Technology and its partners SharePoint, Web Hosting, Virtual Private Server, Exchange Hosting, Advisor Earnings, Email Archive, CRM

More information

BIZCOM SERVICE. http://www.toptechinfo.com. For effective business communications. By TopTech Informatics http://www.ttiservice.

BIZCOM SERVICE. http://www.toptechinfo.com. For effective business communications. By TopTech Informatics http://www.ttiservice. BIZCOM SERVICE For effective business communications By TopTech Informatics http://www.toptechinfo.com Topics 1. Introduction & BIZCom Concept 2. Offer Menu 3. Plan / Schemes 4. Pricing 5. Integration

More information

Exchange 2007 Overview

Exchange 2007 Overview Exchange 2007 Overview Presented by: Chris Avis IT Evangelist Microsoft Corporation Seattle Windows Networking User Group February 2009 monthly meeting What Will We Cover? New features in Microsoft Exchange

More information

InsightCloud. www.insightcloud.com. Hosted Desktop Service. What is InsightCloud? What is SaaS? What are the benefits of SaaS?

InsightCloud. www.insightcloud.com. Hosted Desktop Service. What is InsightCloud? What is SaaS? What are the benefits of SaaS? What is InsightCloud? InsightCloud is a web portal enabling Insight customers to purchase and provision a wide range of Cloud services in a straightforward and convenient manner. What is SaaS? Software

More information

Price list for Microsoft Office 365 from Swisscom. Valid from 1 november, 2014

Price list for Microsoft Office 365 from Swisscom. Valid from 1 november, 2014 Price list for Microsoft Office 365 from Swisscom Valid from 1 november, 2014 2 Overview General part 3 Plans Business (1 300 users) 4 > Office 365 Business > Office 365 Business Essentials > Office 365

More information

Load Balancing & High Availability

Load Balancing & High Availability Load Balancing & High Availability 0 Optimizing System Resources through Effective Load Balancing An IceWarp White Paper October 2008 www.icewarp.com 1 Background Every server is finite. Regardless of

More information

Microsoft Exchange Email Services

Microsoft Exchange Email Services Microsoft Exchange Email Services Safe and secure hosted exchange platform Digital Marketplace Service Definition CONTENTS Overview of Service... 2 Westgate IT s Microsoft Exchange Email Services... 2

More information

Small Business (1-25) Midsize Business (1-300) Enterprise (unlimited)

Small Business (1-25) Midsize Business (1-300) Enterprise (unlimited) Small Business (1-25) Midsize Business (1-300) Enterprise (unlimited) Simplified admin experience Full Enterprise admin experience Full Enterprise admin experience Business Core needs Enterprise Advanced

More information

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY COMPANY.

THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY COMPANY. THIS SERVICE LEVEL AGREEMENT DEFINES THE SERVICE LEVELS PROVIDED TO YOU BY COMPANY. Capitalized terms used herein but not otherwise defined shall have their respective meanings set forth in the End User

More information

Managed Exchange TM Service. Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore.

Managed Exchange TM Service. Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore. Pay-as-you-go Managed Exchange Managed Exchange TM Service Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore Pay-as-you-go Managed Exchange Remove your

More information

Course Syllabus. 5053A: Designing a Messaging Infrastructure using Microsoft Exchange Server 2007. Key Data. Audience. At Course Completion

Course Syllabus. 5053A: Designing a Messaging Infrastructure using Microsoft Exchange Server 2007. Key Data. Audience. At Course Completion Key Data Product ID#: 2676 Course #: 5053A Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exam: 70-237: Pro:

More information

Hosted Vs. In-House for Microsoft Exchange: Five Myths Debunked

Hosted Vs. In-House for Microsoft Exchange: Five Myths Debunked Hosted Vs. In-House for Microsoft Exchange: Five Myths Debunked Email has become the single most important tool for business communication, period. In a recent King Research survey of mid-market IT professionals

More information

Microsoft Exchange Server 2007 deployment scenarios for midsize businesses

Microsoft Exchange Server 2007 deployment scenarios for midsize businesses Microsoft Exchange Server 2007 deployment scenarios for midsize businesses Executive summary... 2 Sample deployment scenarios... 2 Introduction... 3 Target audience... 3 Prerequisites... 3 Customer profile...

More information

Erado Archiving & Setup Instruction Microsoft Exchange 2007 Push Journaling

Erado Archiving & Setup Instruction Microsoft Exchange 2007 Push Journaling Erado Archiving & Setup Instruction Microsoft Exchange 2007 Push Journaling This document covers the following Microsoft Exchange Server Editions Microsoft Exchange Enterprise Edition 2007 Microsoft Exchange

More information

BTC STUDENT EMAIL GUIDE

BTC STUDENT EMAIL GUIDE BTC STUDENT EMAIL GUIDE All students have a BTC email account. If you are unable to access your account, please contact your instructor. Student Email Each student has an email account. Your email address

More information

Hosted SharePoint: Questions every provider should answer

Hosted SharePoint: Questions every provider should answer Hosted SharePoint: Questions every provider should answer Deciding to host your SharePoint environment in the Cloud is a game-changer for your company. The potential savings surrounding your time and money

More information

Course Outline: Course 10135A: Configuring, Managing and Troubleshooting Microsoft

Course Outline: Course 10135A: Configuring, Managing and Troubleshooting Microsoft Course Outline: Course 10135A: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Learning Method: Instructor-led Classroom Learning Duration: 5.00 Day(s)/ 40 hrs Overview: This five-day,

More information

Deploying and supporting a feature-rich, collaborative, big

Deploying and supporting a feature-rich, collaborative, big Microsoft Customer Solution Case study Delivering Flexible, Highly Available, and Highly Reliable Messaging Services at the Right Price The hosted Exchange solution from USA.NET provided a way for us to

More information

ICANWK501A Plan, implement and test enterprise communication solutions

ICANWK501A Plan, implement and test enterprise communication solutions ICANWK501A Plan, implement and test enterprise communication solutions Release: 1 ICANWK501A Plan, implement and test enterprise communication solutions Modification History Release Release 1 Comments

More information

Local email server VS Cloud email service A real scenario

Local email server VS Cloud email service A real scenario Local email server VS Cloud email service A real scenario Contents 1. Introduction... 3 2. In- house email solution design... 3 3. Problem... 5 4. New infrastructure... 5 a. Time of completion... 6 b.

More information

2013 USER GROUP CONFERENCE

2013 USER GROUP CONFERENCE 2013 USER GROUP CONFERENCE The Cloud This session will touch anything and everything cloud based that is important to districts today. We will compare and contrast Google Apps and Office 365, Cloud storage

More information

Microsoft Office 365 From Vodafone 2015 Update

Microsoft Office 365 From Vodafone 2015 Update Microsoft Office 365 From Vodafone 2015 Update What is Microsoft Office 365? Microsoft Office 365 offered by Vodafone is a hosted, cloud-based IT solution that combines Microsoft s suite of communication

More information

Customized Cloud Solution

Customized Cloud Solution Customized Cloud Solution (Overall Cloud Performance Expectations) Last Updated: June 5, 2012 Prepared by: Polleo Systems, Inc. Notice of Confidentiality: The enclosed material is proprietary to Polleo

More information

Cobweb Hosted Exchange 2013 Service Description

Cobweb Hosted Exchange 2013 Service Description Cobweb Hosted Exchange 2013 Service Description Cobweb Hosted Exchange 2013 is a business-class messaging and collaboration service designed to help your business communicate securely, efficiently and

More information

The Exchange 2010 Ecosystem

The Exchange 2010 Ecosystem The Exchange 2010 Ecosystem Joe Hoegler Practice Leader, Kraft Kennedy Microsoft Certified Master Exchange 2010 TECH9 S e s s i o n G o a l s Discuss the capabilities and limitation of native features

More information

SERVICE LEVEL AGREEMENT

SERVICE LEVEL AGREEMENT SERVICE LEVEL AGREEMENT This Service Level Agreement ( SLA ) applies to and governs such PLEX SharePoint, Web Hosting, Virtual Private Server, Exchange Hosting, CRM and other remotely provided services

More information

Course Outline: Course 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange

Course Outline: Course 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Course Outline: Course 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Learning Method: Instructor-led Classroom Learning Duration: 5.00

More information

Dejan Foro dejan.foro@exchangemaster.net www.exchangemaster.net

Dejan Foro dejan.foro@exchangemaster.net www.exchangemaster.net What s New (beta 1) Dejan Foro dejan.foro@exchangemaster.net www.exchangemaster.net Speaker Principal Consultant @ British Telecom Global Professional Services 16 years in IT 11 x Microsoft certified (since1998)

More information

MS 20341B: Core Solutions of Microsoft Exchange Server 2013

MS 20341B: Core Solutions of Microsoft Exchange Server 2013 MS 20341B: Core Solutions of Microsoft Exchange Server 2013 Description: In this course, students will learn to configure and manage a Microsoft Exchange Server 2013 messaging environment. This course

More information

Microsoft Office 365. Presented By:

Microsoft Office 365. Presented By: Microsoft Office 365 Presented By: Microsoft Office 365 Overview Basic Overview Packages and associated pricing 365 Vs. Office Installation Integration (local vs cloud) Inbox vs 365 (when to suggest or

More information

DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index

DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index Infrastructure as a Service DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index All customer data is located entirely in the contiguous United States. When required the data will be located in a

More information

1 ForestSafe SaaS Service details Service Description Functional Non Functional

1 ForestSafe SaaS Service details Service Description Functional Non Functional 1 ForestSafe SaaS Service details 1.1 Service Description ForestSafe is a privileged identity management system used today to manage the Administrator passwords of 65,000 computers by the UK largest bank.

More information

Configuration Guide BES12. Version 12.2

Configuration Guide BES12. Version 12.2 Configuration Guide BES12 Version 12.2 Published: 2015-07-07 SWD-20150630131852557 Contents About this guide... 8 Getting started... 9 Administrator permissions you need to configure BES12... 9 Obtaining

More information

Configuration Guide BES12. Version 12.3

Configuration Guide BES12. Version 12.3 Configuration Guide BES12 Version 12.3 Published: 2016-01-19 SWD-20160119132230232 Contents About this guide... 7 Getting started... 8 Configuring BES12 for the first time...8 Configuration tasks for managing

More information

VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014

VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014 VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014 Table of Contents Introduction.... 3 Features and Benefits of vsphere Data Protection... 3 Additional Features and Benefits of

More information

SELLING CLOUD. RapidScale 101. Author. RapidScale s CloudIntelligence Team

SELLING CLOUD. RapidScale 101. Author. RapidScale s CloudIntelligence Team CloudServer CloudDesktop CloudRecovery CloudOffice CloudMail SELLING CLOUD RapidScale 101 Author RapidScale s CloudIntelligence Team Headquartered in Southern California, RapidScale is seen as a global

More information

MICROSOFT OFFICE 365 MIGRATION 2013/05/13

MICROSOFT OFFICE 365 MIGRATION 2013/05/13 MICROSOFT OFFICE 365 MIGRATION 2013/05/13 WHAT IS OFFICE 365 Office 365 provides virtually anywhere access to familiar Office tools Word WEB App Excel WEB App PowerPoint WEB App Enterprise-grade email

More information

Microsoft Exchange Email Services

Microsoft Exchange Email Services Microsoft Exchange Email Services Safe and secure hosted exchange platform G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Westgate IT s Microsoft Exchange Email Services... 2 Why Use a

More information

Configuration Guide. BlackBerry Enterprise Service 12. Version 12.0

Configuration Guide. BlackBerry Enterprise Service 12. Version 12.0 Configuration Guide BlackBerry Enterprise Service 12 Version 12.0 Published: 2014-12-19 SWD-20141219132902639 Contents Introduction... 7 About this guide...7 What is BES12?...7 Key features of BES12...

More information

Discover ITT, LLC. Deploying MS Exchange Server 2010. Course Outline- Duration-5 Days. Module 1: Deploying Microsoft Exchange Server 2010

Discover ITT, LLC. Deploying MS Exchange Server 2010. Course Outline- Duration-5 Days. Module 1: Deploying Microsoft Exchange Server 2010 Deploying MS Exchange Server 2010 Course Outline- Duration-5 Days Module 1: Deploying Microsoft Exchange Server 2010 This module describes how to prepare for, and perform, an Exchange Server 2010 installation.

More information

MICROSOFT EXCHANGE, OFFERED BY INTERCALL

MICROSOFT EXCHANGE, OFFERED BY INTERCALL MICROSOFT EXCHANGE, OFFERED BY INTERCALL Comparison Sheet The table below compares in-product or service feature availability between Microsoft 2013 on-premises and Online within. Planning and Deployment

More information

The benefits of migrating to Exchange 2010

The benefits of migrating to Exchange 2010 HOW TO GUIDE The benefits of migrating to Exchange 2010 This guide evaluates the typical business and technology reasons to migrate to Exchange 2010. Ideal for any company evaluating or planning a migration

More information