Viewing Headers
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1 Viewing Headers This document contains instructions for viewing, copying, and forwarding headers under the following applications: AOL...3 AOL Communicator...4 Entourage X for Macintosh...5 Eudora Eudora Gmail Webmail...8 Hotmail Webmail...9 Netscape Communicator Netscape Mail Outlook 2000, 2002, & XP(2003)...12 Outlook Express 5.5, Thunderbird...14 Yahoo! Webmail...15 The information provided herein is intended for law enforcement to use in educational and investigative processes. It may be freely distributed by law enforcement to anyone in need of this information at any time. No fees are to be charged for receiving this document. Viewing Headers Version 6, August 2005 Page 1
2 This information is provided courtesy of: SEARCH, The National Consortium for Justice Information and Statistics National Criminal Justice Computer Laboratory and Training Center Authors: Todd Colvin & Jim Jolley Comments, questions, suggestions: Viewing Headers Version 6, August 2005 Page 2
3 AOL 1. Sign on to the America Online (AOL) account. 2. Open the message. 3. Next to the line Sent from the Internet, there is a Details link in parenthesis. Click on the Details link to view the full header. NOTE: Sometimes the Sent from the Internet (Details) line is not present. This is an indication that the was sent from one AOL member to another AOL member. In these cases, the full header is the information listed at the top of the there is no other information to obtain. The window that opens displays the full header. Read the following instructions to copy and paste the header. 4. Single-click anywhere in the window that opened on any part of the message header. 5. Simultaneously hold down the Ctrl key (the Control button) on your keyboard and the A key one time. This should highlight the entire header. Now release both keys. 6. Simultaneously hold down the Ctrl key and C key one time. This will copy the header into memory as long as the header is still highlighted at the time you press the Ctrl and C key. Now release both keys. 7. Open the word processor, text editor, or application/program that you want to copy this information into. 8. Simultaneously hold down the Ctrl key and V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select the Paste option. Viewing Headers Version 6, August 2005 Page 3
4 AOL Communicator 1. Open the message. 2. In the message window, select Message Source from the View menu. A Message Source window will open. 3. Highlight the header information by holding down the left mouse button and dragging the cursor across the text from the top to the bottom. 4. Right-click over the highlighted text and select Copy from the menu. 5. Open the word processor, text editor, or application / program that you want to copy this information into. 6. Hold down the Ctrl key and press the V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select Paste. Viewing Headers Version 6, August 2005 Page 4
5 Entourage X for Macintosh 1. Open the message. 2. Select View from the menu bar. 3. Select the Internet Headers option and make sure a check mark appears on the left. The header shows at the top. 4. Hover the mouse over the two horizontal bars on the middle divider between the header and the message. The cursor turns into a cross with two arrowheads. 5. Click the mouse on the center of the bar and drag the bar down to view the entire header. 6. Click at the bottom portion of the header and drag the mouse up to the top. Release the mouse. The header message should be highlighted. 7. Press Command-C (hold the Command key down and then press the C key). Or, select Copy from the Edit menu. This will copy the header into the invisible clipboard. 8. Open a word processor, text editor, or application that you want to copy this information into. Put the cursor in the body of the page you want the message to go. Press Command-V (or select Paste from the Edit menu) to paste the text. Viewing Headers Version 6, August 2005 Page 5
6 Eudora Open the by double clicking on the message. 2. In the upper left-hand corner of the opened is an icon that reads BLAH BLAH BLAH. Click on the BLAH BLAH BLAH icon. 3. The header will now appear as part of the and can be forwarded or printed out. Viewing Headers Version 6, August 2005 Page 6
7 Eudora Open the by double clicking on the message. 2. In the upper left-hand corner of the opened is an icon that reads BLAH BLAH BLAH. Click on the BLAH BLAH BLAH icon. 3. The header will now appear as part of the and can be forwarded or printed out. Viewing Headers Version 6, August 2005 Page 7
8 Gmail Webmail 1. Login to the Gmail account. 2. Open the message. 3. Click on the More options hyperlink located to the right of the sender s address. 4. Click on the Show original hyperlink that is now available. A new window will open that contains the complete header. Read the following instructions to copy and paste the header. 9. Single-click anywhere in the window that opened on any part of the message header. 10. Simultaneously hold down the Ctrl key (the Control button) on your keyboard and the A key one time. This should highlight the entire header. Now release both keys. 11. Simultaneously hold down the Ctrl key and C key one time. This will copy the header into memory as long as the header is still highlighted at the time you press the Ctrl and C key. Now release both keys. 12. Open the word processor, text editor, or application/program that you want to copy this information into. 13. Simultaneously hold down the Ctrl key and V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select the Paste option. Viewing Headers Version 6, August 2005 Page 8
9 Hotmail Webmail 1. Login to the Hotmail account. 2. Select Options from the menu at the right top of the Hotmail banner. 3. Select Mail Display Settings under the Mail Options section. 4. Go to the Message Headers section. 5. Select the Advanced button. 6. At the bottom of the screen, click on OK to save your new settings. 7. Return to the mail page and open the message. The full header will now be displayed and can be forwarded along with the message. Viewing Headers Version 6, August 2005 Page 9
10 Netscape Communicator Open the message. 2. Select View from the toolbar menu. 3. Highlight the Headers option. 4. Select All. Viewing Headers Version 6, August 2005 Page 10
11 Netscape Mail Open the message. 2. In the message window, select Message Source from the View menu. A Source of:... window will open. 3. Highlight the header information by holding down the left mouse button and dragging the cursor across the text from the top to the bottom. 4. Right-click over the highlighted text and select Copy from the menu. 5. Open the word processor, text editor, or application / program that you want to copy this information into. 6. Hold down the Ctrl key and press the V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select Paste. Viewing Headers Version 6, August 2005 Page 11
12 Outlook 2000, 2002, & XP(2003) 1. Open the message. 2. Select View from the toolbar menu. 3. Select Options. The header displays at the bottom of the window that opens. Read the following instructions to copy and paste the header. 4. Single-click anywhere in the bottom window on any portion of the header. 5. Simultaneously hold down the Ctrl key (the Control button) on your keyboard and the A key one time. This should highlight the entire header. Now release both keys. 6. Simultaneously hold down the Ctrl key and C key one time. This will copy the header into memory as long as the header is still highlighted at the time you press the Ctrl and C key. Now release both keys. 7. Open the word processor, text editor, or application/program that you want to copy this information into. 8. Simultaneously hold down the Ctrl key and V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select the Paste option. Viewing Headers Version 6, August 2005 Page 12
13 Outlook Express 5.5, Open the message. 2. Select File from the toolbar menu. 3. Select the Properties option. 4. In the window that opens, select the Details tab. This will display the header. Read the following instructions to copy and paste the header. 5. Click any place inside the Details tab window on any part of the message header. 6. Simultaneously hold down the Ctrl key (the Control button) on your keyboard and the A key one time. This should highlight the entire header. Now release both keys. 7. Simultaneously hold down the Ctrl key and C key one time. This will copy the header into memory as long as the header is still highlighted at the time you press the Ctrl and C key. Now release both keys. 8. Open the word processor, text editor, or application/program that you want to copy this information into. 9. Simultaneously hold down the Ctrl key and V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select the Paste option. Viewing Headers Version 6, August 2005 Page 13
14 Thunderbird 1. Open the message. 2. Click on the View menu and choose Message Source from the list of available options. Read the following instructions to copy and paste the header. 3. Click any place inside the view-source window on any part of the message header. 4. Simultaneously hold down the Ctrl key (the Control button) on your keyboard and the A key one time. This should highlight the entire header. Now release both keys. 5. Simultaneously hold down the Ctrl key and C key one time. This will copy the header into memory as long as the header is still highlighted at the time you press the Ctrl and C key. Now release both keys. 6. Open the word processor, text editor, or application/program that you want to copy this information into. 7. Simultaneously hold down the Ctrl key and V key one time to paste the header into the word processor, text editor, or application/program. Or, select Edit from the toolbar menu of the application/program you are using and select the Paste option. Viewing Headers Version 6, August 2005 Page 14
15 Yahoo! Webmail 1. Login to the Yahoo! account. 2. Select Mail Options. 3. Select General Preferences. 4. Scroll down the screen and select Show all at the Headers option. 5. Scroll down the screen and select Save. 6. Return to the mail page and open the message. The full header will now be displayed and can be forwarded along with the message. Viewing Headers Version 6, August 2005 Page 15
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