hand-e-pix Windows Mobile Client

Transcription

1 hand-e-pix Windows Mobile Client User Guide May 2012 Issue 2 Page 1

2 Table of Contents Table of Contents... 2 General... 3 Getting Started Installation Loading the application Login Home View Camera View Add Details Screen Photos Preview Uploading Photos and Details... 6 Additional Features Additional Fields Offline mode... 7 Contact & Support Additional Licenses, Bespoke Development, Pricing and Sales Queries Timico Customer Services Technical Support Write to Timico... 8 Page 2

3 General This document gives you a comprehensive guide for using hand-e-pix on Windows Mobile. Minimum system requirements for the hand-e-pix: Windows Mobile 6.5 Soti MobiControl Getting Started 1. Installation hand-e-pix can be downloaded from the Timico app store at from your mobile device browser. 2. Loading the application Locate the hand-e-pix icon on your device and tap to load the application. Once you login you will need to set the time/date and then select Settings from the menu as shown below. Figure 1: hand- e- pix icon Figure 2: Set time/date Figure 3: Select settings Page 3

4 3. Login At this stage you will need your hand-e-pix Media Manager account details. If you do not have these please contact you your system administrator. If you do not have a hand-e-pix account please [email protected] Once you have entered all of your details simply Login. Once you have logged in the application will authenticate your details against the hand-e-pix server and download any updates. The first time you load the application you must have an internet connection, thereafter the application will load regardless of internet connection. Figure 4: Login 4. Home View Once the application has finished updating, you will be directed to the home screen. Pending Uploads denotes the number of incidents waiting to be uploaded to the hand-e-pix server. Connection Status indicates whether or not you have an internet connection. You can select to capture an incident either with or without GPS. Figure 5: Home Screen Page 4

5 5. Camera View Once you have selected to capture an image with or without GPS the camera will open. After a photo has been captured you will see the screen below. Here you can decide to capture another picture or add additional details. Here we can see the maximum number of photo s available is 3. Once the maximum number of photos have been captured only the add details button will be shown. Figure 6: Capture photo Figure 7: Capture more photos or add details 6. Add Details Screen The add details screen is the last view and this is where you will be able to add additional information. Incident type: select the Type button to select the incident type. The incident list is scrollable and contains all available incident types. Incident types can be configured on the media manager portal. Comment: You can type up to 100 characters in the comment field. Location: This field can only be edited if the device cannot find the current location, otherwise it will display the location in GPS coordinates. If the location field is empty as shown, you can tap the field to enter location and press. Figure 8: Add details screen Cancel GPS: If you wish to cancel the GPS search simply select this button and add your own location if required. Page 5

6 7. Photos Preview From the Add details screen you can review the images you have captured by tapping on the photo. Use the next and previous buttons to review each of your images Figure 9: Preview Screen Pressing the menu key will allow you to delete a single picture at a time or add additional pictures (if available). Select Back to return to the Add Details Screen. 8. Uploading Photos and Details From the Add details screen select Save to upload your incident. Figure 12: Preview Screen menu Once you confirm to upload the application moves back to the home screen and uploading will happen in background. You can immediately begin capturing your next incident with hand-e-pix and do not need to wait for this incident to upload. Page 6

7 Additional Features 1. Additional Fields Adding additional field is another great feature available with hand-e-pix. Additional fields can be controlled from the media manager portal. Changes will be sent to the device when you next login. If using additional fields you will need to scroll down vertically to access these fields. Note: Adding additional fields may require additional configuration of your media manager portal from Timico. Please ask for more information. 2. Offline mode hand-e-pix can be used with or without a data connection. The first time you use hand-e-pix, the device must have data connectivity. After that you will be able to login to hand-e-pix without data connectivity and use the application to capture your incidents. Note: incidents will not upload until your device is connected to a data network. Page 7

8 Contact & Support 1. Additional Licenses, Bespoke Development, Pricing and Sales Queries You can contact your account manager from 9am to 5.30pm Monday to Friday on their direct contact details or via the number below: Timico Customer Services You can contact Timico customer services from 8am to 8pm Monday to Friday and 10am to 4pm on a Saturday [email protected] 3. Technical Support You can contact Timico customer services from 7am to 9pm Monday to Friday and 8am to 6pm on a Saturday [email protected] 4. Write to Timico You can write to us at: Timico HQ Beacon Hill Park Cafferata Way Newark Nottinghamshire NG14 2TN Page 8