Certificate Program in Management of Software Development

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1 Certificate Program in Management of Software Development IIM Calcutta Ver 1.0

2 Contents Broad Contours Who Should Attend Unique Features of Program Program Modules Detailed Module-wise Contents

3 Broad Contours Program Directors :Prof. Subir Bhattacharya & Prof. Rahul Roy Duration : 9 Months Eligibility : Graduation in any discipline with 50% marks (Aggregate) and 2 years of Experience Schedule : Monday and Saturday,6.30 pm 9.30 pm Program Fees : Rs. 1,70,000/- [This does not include campus visit expenses]

4 Who should attend? Designed for current and aspiring Project Managers with more than two years of work experience. IT professionals leading or managing software projects or facilities at any level Relevant for those who are recent Project Managers or first-time team leaders Professionals aspiring for managerial and business development roles in an IT Services organization.

5 Unique Features Unique Program Only Part Time Management Programme in India that has been exclusively designed to equip IT professionals to become managers and leaders of Software Development Pedagogy Designed with a mix of experience sharing, real life case discussions, assignments and industry/research based projects besides the lectures in class Leadership Development Key focus on Team Management Skills and Personality Development Campus Visit Seven Days of Campus Visits during the program Certification Graded Certificate of Successful Completion (with accompanying academic grades) from IIM Calcutta

6 Program Coverage Core Module: 1. Software Engineering Economics(including Time/Effort Estimation) 2. Software Project Dynamics 3. Quantitative Techniques for Project Management 4. Software Quality Management 5. Accounting Principles and Project Accounting 6. Team Management & Performance Assessment (including structures and strategies for large projects) Special Module: 1. Managing Risk of Software Projects 2. Management of Self in Organization 3. Software Business-Issues and Perspectives Intensive Sessions on Campus (during campus visit) 1. Case Analysis-Project Management 2. Experience sharing by Professionals in the field of Project Management 3. Open House

7 DETAILED MODULE-WISE CONTENTS

8 Software Engineering Economics Course Objective: In this course, the participants are expected to become knowledgeable about the various techniques available for estimating software projects, and how to use them in their own environment. Session Coverage Readings Assignments Session 1: Issues in Software Project Management Session 2: Software Size Estimation Session 3: Software Size Estimation continued with discussions on the Warehouse application Session 4: An overview of Cost Estimation Models; Delphi Method Session 5: Cost Estimation: CoCoMo I Session 6: Cost Estimation: CoCoMo II; SLIM Session 7: Use Case Points; Discussions A Case Study in Classic Mistakes a. FPA Training Document b. COSMIC Manual Software Estimation Survey Software Cost Metrics & Models COCOMO II *Tentative Session Plan - Based on Last Batch Session wise plan Exercise in Functional Size Measurement (Warehouse application) PCIS Case Complete analysis of ABC

9 Software Project Dynamics Course Objective In this course, participants would study effects of forces (schedule change, attrition etc.) on the progress of a software project and how they determine the latter s success. In this course, participants learn the dynamics of software project management through an experiential learning process. Series of exercises lead from a basic understanding of the general dynamic to detailed experiments about issues such as recruitment, overtime etc. Session Wise Plan A Perspective on Dynamic Risk Management Tools for representing business dynamics Causal Loop Diagramming Tools for representing business dynamics Stock and Flow Diagramming Creating my own Flight Simulator Experimentation and learning from a simulation model Towards a better future Policy design for better system performance *Tentative Session Plan - Based on Last Batch Session wise plan

10 Quantitative Techniques for Project Management Session Wise Plan AON & AOA Networks Construction, Critical Path Method PERT Method & PDM Networks Resource & Time Constrained Scheduling Earned Value Analysis & Critical Chain Concept *Tentative Session Plan - Based on Last Batch Session wise plan

11 Software Quality Management Course Objective: (a) To get acquainted with issues involving Process and Product quality (b) To get introduced with some of the techniques available for managing quality Session Topic Readings 1 Process Quality Maturity: CMM, CMMi 2 PSP, TSP, SixSigma, Relationships 3 Product Quality Walkthroughs, Inspection 4 Change management, SCM, traceability matrix 5 Software Testing 6 Case: ISSC The Case CMM Explained A Case Study on Raytheon PSP&TSP Six Sigma Implementing Six Sigma Methodology in a Small IT Firm The Software Inspection Process Traceability Guidelines *Tentative Session Plan - Based on Last Batch Session wise plan

12 Financial Issues in Software Projects Course Objective: This course aims to familiarize participants with the applications of various accounting concepts and principles using Indian corporate examples, mainly from software industry. The emphasis of this course would be more on analyzing financial statements through live case studies. The course will also cover techniques to use cost information for decision making purposes Session Wise Plan Understanding Corporate Financial Statements: Balance Sheet Profit and Loss Statement Understanding Corporate Financial Statements Cash Flow Statement Choice of Accounting Policies and Accounting Implications Analyzing Financial Statements Basic Indicators Analyzing Financial Statements of Software Industry Investment analysis and financial risk management in software industry *Tentative Session Plan - Based on Last Batch Session wise plan

13 Team Management & Performance Assessment Course Objective: The broad objective of the course is to help participants develop themselves, as effective Team members and Project Leaders. The specific objectives are: Understanding Team Dynamics and how to Improve Team effectiveness: how teams develop and work, and how people act in team situations Examining Issues in Performance Assessment in Teams # Topic Case Study/Execrise 1 Understanding Team Dynamics Lost at Sea Exercise 2 Giving Performance Feedback 3 Managing Team Communication and Dynamics Case: Bob Knowlton 4 Managing Conflicts in Teams The Satera Team at Imatron Systems Inc. 5 Issues in Managing Virtual Teams Case:The Leo Burnett Company Ltd. 6 Issues in Performance Assessment (on Campus) Case: National Semi Conducters India Design Centre *Tentative Session Plan - Based on Last Batch Session wise plan

14 Managing Risk of Software Projects Course Objective Developing strategies to analyze the risks in project development and implementation. Learning to quantify risks and create effective risk response strategies to deliver projects that meet stakeholder expectations. Session Topic 1 Dimensions of software project risk 2,3&4 Risk quantification and analysis 5 Risk management process 6 Risk driven methodology *Tentative Session Plan - Based on Last Batch Session wise plan

15 Management of Self in Organization # Topic Case Study 1 Understanding Self, Personality Firo-B 2 Perception & Attribution Frank Mason A, Frank Mason B, Seapines 3 Interpersonal Communication Blackman Dodds 4 Motivation Andersen Company 5 Cross-cultural management Ellen Moore (A): Living & Working in Korea 6 Leadership Micromanager *Tentative Session Plan - Based on Last Batch Session wise plan

16 Issues & Perspectives on Software Business No Session Case Study 1 Software as a Business Computer & Technologies 2 Offshore Outsourcing HCL America 3 Global Delivery Model Infosys Consulting in ASP Aggregator Jamcracker 5 Open Source Software Novell 6 IPR Issues in Information and Communication Technology Industry *Tentative Session Plan - Based on Last Batch Session wise plan

17 Documents Required for Application 1 Passport size photo affixed [Latest photo with light backdrop] Proof of Date of Birth [DOB Certificate / 10th Std Mark sheet] Proof of Graduation and/or Post-Graduation Completion [Provisional / Degree Certificate] Proof of Graduation% and/or Post-Graduation% [Graduation Marks sheets for all years] Proof of Experience [Experience Certificates as supporting documents for all the jobs mentioned in the form] Proof of Current Employment [Letter from the HR with current date / Latest Payslip]

18 About IIM Calcutta The Indian Institute of Management Calcutta (IIM Calcutta) was established as the first national institute for Post-Graduate Studies and Research in Management by the Government of India in 1961 and is reputed to be one of Asia s finest business schools. IIM Calcutta has been playing a pioneering role in professionalising Indian management through its Post-Graduate and Doctoral Level Programs, Executive Training Programs, Research and Consulting Activities For more information about the institute, please visit

19 About Program Directors Prof. Rahul Roy Prof. Management Information System, IIM Calcutta Academic Background Ph.D. (1993) - IIT Kharagpur M.Tech (1984) - IIT Kharagpur B.Tech (1979) - IIT Kharagpur Work Experience Telco Ltd. - 4 Years UNDP Computer Aided Management Centre - 6 Years IIM Calcutta More than 15 years Prof. Subir Bhattacharya Prof. Management Information System, IIM Calcutta Academic Background Ph. D (Tech), 1990 M.Tech (Computer Science) B.Tech (Electronics), 1982 Work Experience Indian Institute of Management Calcutta, since 1984 Associate Software Engineer, MMC Digital Systems Division, Jan Nov 1984

20 Certificate Sample

21 SYNCHRONOUS LEARNING - NIIT IMPERIA

22 NIIT IMPERIA - TECHNOLOGY EDGE STUDIO VIEW CLASSROOM VIEW 18 Classrooms in 17 cities Direct one-to-one interaction is ensured through individual ICT systems for each student: High-performance PCs Webcam Audio system and microphone at each workstation, connected directly to faculty at institutes Classroom interactions & ambience are facilitated by clusters of student-stations and camera & projection systems that span the full classroom. 6 Synchronous Learning Centers created within corporate premises Learning Management System (LMS): supplementary e-learning program-specific notices online submission of assignments reminder services online testing student records Take a Virtual Tour of the Classroom

23 For any Queries Or Doubts, Call Us At (MTNL/BSNL) or (Others) (Or) Write to

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