ABOUT THE CASH CYCLE SEMINAR (ICCOS)

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2 ABOUT THE CASH CYCLE SEMINAR (ICCOS) THE CASH CYCLE SEMINAR HAS BEEN CONDUCTED SINCE 1995 AND HAS GROWN TO BECOME THE PREMIER GLOBAL SEMINAR FOCUSED ON ISSUES AND CHALLENGES SURROUNDING COMMERCIAL CASH MANAGEMENT, DISTRIBUTION AND CIRCULATION. With regional seminars in the Americas, Asia, Europe, and Middle East & Africa, the Cash Cycle Seminar (ICCOS) topics cover the entire spectrum of case studies from global perspectives. It is a forum not to be missed by those who are serious about keeping abreast of the latest trends and issues impacting cash circulation. The Europe Cash Cycle Seminar is the only educational seminar in the region focusing on the cash supply chain, promoting efficiency and security in cash operations by Central Banks, Commercial/Retail Banks, Cash Management Companies (CMCs)/ CITs, and others. Due to the continued high usage of cash in the EU region, the subject matter remains of interest and the event is therefore very well attended by senior executives, managers, and other key decision makers. LISTEN TO CASE STUDIES AND LEARN NEW PERSPECTIVES, IDEAS, COST-SAVING TECHNOLOGIES/STRATEGIES, AND BEST PRACTICES FROM YOUR PEERS IN THE INDUSTRY. You will also enjoy a dedicated Sponsor Exhibition where the world s leading innovators in cash handling and currency production will share their latest technology and service offerings, as well as conduct breakout meetings to delve further into specific strategies and solutions. There is really no better forum aimed specifically at this crucial aspect of the financial world. You will be rewarded with a rich, educational experience, and the opportunity to renew and grow important relationships. By bringing together key industry individuals from Europe, as well as other nations interested in learning about trends in the area, the Europe Cash Cycle Seminar offers a broad view of the overall industry. An opportunity to tour the Banco de Portugal s Cash Centre in Carregado is also available to registered delegates. This will be a highly engaging event, so please check the schedule on page 18 to ensure your travel plans will allow time to participate. SIMULTANEOUS ENGLISH / PORTUGUESE / RUSSIAN TRANSLATION WILL BE PROVIDED IN THE PLENARY SESSIONS. Make plans to attend the Europe Cash Cycle Seminar (ICCOS) 2016 so you can stay involved and learn about the latest cash-focused issues and solutions affecting your organization! Register now to avoid paying higher registration fees going into effect after December 21, Visit for complete details. WE LOOK FORWARD TO WELCOMING YOU IN LISBON, PORTUGAL!

3 THE CASH CYCLE SEMINAR OFFERS INSIGHTS AND STRATEGIES TO HELP YOUR ORGANIZATION: Learn of valuable solutions and best practices that are shared, many focusing on reducing the cost of cash within the commercial organization s cash cycle. Streamline processes and improve efficiencies within the current economic climate relevant topics are discussed that are impacting the industry NOW! Network with key executives from Central Banks, Commercial Banks, and others in the commercial cash industry...get to know your commercial cash industry leaders and peers! Bridge the cultural gap by understanding firsthand your business strategies and perspectives into the region s diverse cash management community. Visit Sponsor exhibits from leading industry suppliers and learn more about new technologies and services that will help you reduce costs. Meet Central Bank authorities and learn of new policy directives that could affect your business! Understand the interdependence between banknote production and the cash cycle. The seminar was a good opportunity to meet other Central Bankers with similar functions and challenges, as well as a good opportunity to know how things are done in other countries in order to bring new ideas. -Banco de Portugal

4 CONFIRMED AND PLANNED PRESENTATIONS TUESDAY, 16 FEBRUARY through THURSDAY, 18 FEBRUARY 2016 António Garcia, Banco de Portugal will be presenting on the PORTUGUESE CASH CYCLE RECENT DEVELOPMENT AND FUTURE TRENDS/CHALLENGES Over the last few years, CIT companies have gained more and more relevance in the cash business. In Portugal, they essentially took over the cash management function from Commercial Banks and major retailers. To cope with that reality, the Banco de Portugal soon realised that they had to establish a good regulatory environment. Thus, monitoring recirculation activities of 3rd parties and training their professional cash handlers, as well as a close and open dialogue with the key players in the cash cycle (mainly CIT companies and Commercial Banks), became essential to the Banco de Portugal s Issue and Treasury Department. One of the main challenges for the future is to ensure the continued provision of good quality services on cash at the least cost for society. Alternative models for efficient functioning of our cash cycle (including NHTO) should be evaluated, involving all relevant economic agents, and an approach considering all payment instruments should open the way towards this objective. Maria da Conceição RomãoTeixeira Carrapeta, Grupo Jerónimo Martins will be presenting their experience with CASH IN THE RETAIL INDUSTRY How companies in the retail industry are adapting to answer the difficult equation of maximizing the client s experience by broadening the payment options available, and at the same time ensuring that the costs and complexity do not increase. I certainly enjoyed the end-to-end experience of the seminar and recommend attendance to my colleagues in the industry. -Bank of Ireland

5 Excellent international platform for sharing cash cycle industry solutions! -ORFIX INTERNATIONAL Maria Da Glória Fonseca Carriço Morão Lopes, ESEGUR will present about THE ROLE OF CMC/CIT COMPANIES IN THE INNOVATION & OPTIMIZATION OF THE CASH CYCLE This presentation will focus on how CMC/CIT companies contribute significantly to optimizing the cash cycle through logistics and adequate operational processes both in transport and in cash centers. The systematic search for the best solutions in terms of equipment and software based on the best management practices allow CMC/CIT companies to offer innovative and cost-effective solutions to the market. The success of CMC/CIT companies activities also depends on customer monitoring and the ability to understand their businesses and needs. Leonor Machado, Caixa Geral de Depositos and EPC s Cash Efficiency Working Group Chair will be leading a PANEL DISCUSSION ON CURRENCY RECIRCULATION Customer transactions and volumes. In short these are the only two key variables which justify currency recirculation expenditures. To nobody s surprise, the motivation continues to be focused on cost savings. Effective cash recirculation carries along with it the increasing benefits of focusing on the cash cycle supply chain by means of reducing the amount of times currency is transported / counted by the stakeholders in any given market. Some market s regulatory authorities have encouraged this with legislation while others have simply allowed the markets to define how best to get on with their business, establishing instead regulation and compliance frameworks describing the manner in which their recirculation devices may pay out currency back into circulation. But does one model suit all and what other variables are placing limitations on these frameworks? There is equally a general understanding that cash recirculation only applies to professionals but can this go the major step forward and also involve normal citizens and small retailers? The panel discussion will attempt to respond to these and other issues and involve different stakeholders point of view so that the discussion may have a balanced view from the marketplace.

6 Benedita Maria Guimino, Banco de Moçambique will present about a case study on THE IMPACT OF LOW DENOMINATION BANKNOTES AND COIN IN MONETARY CIRCULATION IN MOZAMBIQUE Cash management is one of the main responsibilities of the Banco de Moçambique, and it aims to ensure the efficient supply of good quality Metical banknotes and coins to the economy. Banco de Moçambique analyzed the impact of the low denomination banknotes and coins in circulation in Mozambique and the strategies that the Bank has been using in spreading the circulation of these denominations in the economy through different financial educational programs. The aim of these activities was to encourage the usage and circulation of low denominations of banknotes and coins for low-value transactions. Due to the velocity of rotation of the low denomination banknotes, the paper substrate banknotes were susceptible to high levels of degradation. Therefore, in order to improve the quality of these banknotes, in 2011 the Banco de Moçambique introduced banknotes on polymer substrate, and the analysis made so far in the life cycle of these denominations shows that it has increased significantly. However, despite of the increase in circulation of the low denomination banknotes and coins, the Banco de Moçambique is still facing challenges and continues to encourage commercial banks to provide these denominations due to shortfalls in meeting demand. Alain Gerbier, Banque de France will be presenting STRATEGY ON THE NEW CASH CENTER OUTLOOK The New Cash Centers project is part of a national plan led by Banque de France. For 2020 the cash centers network will be downsized from 71 to 38 centers. Two highly automated cash centers will be built in the North of France (delivery at the end of 2015) and Ile de France (delivery at the beginning of 2018). The objectives of the cash centers are: Improving working conditions; Improving the quality of the services delivered to our customers; Enhancing security in terms of values, customers, and staff members; and Improving operational performance.

7 Manuel Mourato, Laboratório de Polícia Científica da Polícia Judiciária will present A SUBSTRATE VIEW BY A FORENSIC EXPERT FROM THE PORTUGUESE JUDICIARY POLICE: POLYMER, HYBRIDS AND PAPER When the Reserve Bank of Australia issued the first banknote made of polymeric material in 1988, one would never suspect that, in a conservative and risk-averse environment, as is the case of Central Banks and Issuing Authorities, the polymeric substrate would conquer the position it holds nowadays. Many things happened in the industry since then and more recently we have observed the arising of new substrates for banknotes, the so called hybrid substrates. There are however some misinterpretations about these types of substrates and this presentation aims to take an overview about the alternative substrates for printing banknotes: Polymer and the various types of hybrid substrates. What is the potential growth for these types of substrates in the banknote production market and how will they contribute to prevent banknote counterfeiting? From this perspective, what are the new challenges for forensic analysis? Some examples of these substrates and their comparative analysis including some of the security features in use will be offered. I enjoyed the friendly international atmosphere, which made it easy to get in touch with other participants. -Deutsche Bundesbank Arkadiusz Manikowski and Joanna Kołodziej, National Bank of Poland (Narodowy Bank Polski) will present THE PRESENT STATE AND MEDIUM TERM OUTLOOK OF THE CASH CYCLE MODEL IN POLAND According to the guidelines of the European Payment Council, the Centralized Cash Cycle Model has been implemented in Poland whereby the Central Bank plays a crucial role in the cash circulation process. The last actions undertaken by the National Bank of Poland (Narodowy Bank Polski) tend to streamline and simplify the regulations referring to the cash cycle. The presentation will give information about the organizational structure and legal environment regarding the cash market in Poland and the main trends within it. The presentation will also focus on the most important projects and initiatives by Narodowy Bank Polski concerning the cash market and meeting the challenges for the future. The introduction of these strategies would enable achievement of an efficient cash cycle and as a result also reduce the overall cost of cash for the economy. The strategic actions will be also presented with a description of the predicted consequences of their implementation. Additionally, discussion of the usefulness of various indicators in identifying the Cash Cycle Model will be described.

8 José Azevedo, SIBS will be discussing SIBS CASH MANAGEMENT SERVICE SIBS presents the Cash Management service model developed to address cost reduction and increase cash availability in ATM and Branches. The model provides an optimal balance between all the operational parameters enhancing the economical return of each cash point. The service provided relies upon the crossed analysis from the whole of variables and business indicators in order to reduce operational costs and/or increase money availability in cash points and, at the same time, reducing internal resources assigned to cash management function. Oliver Pannke, Giesecke & Devrient will advise how to RAISE YOUR EXPECTATIONS IN THE CONNECTED CASH CENTER Don t accept less in business than at home. Today s cash processing goes far beyond stand-alone, off-line banknote counting systems. Instead it requires connected systems meeting the IT-network, security, and communication protocol requirements of the modern IT-infrastructure they are embedded in. On top of this, software solutions are integrated into a bank s or a cash center s business processes. An ecosystem of related banknote processing, data management, and IT-security applications will support this integration and ensure cost efficient, future-proof cash management. Crane Currency will present about ENGINEERING TRUST INTO THE BANKNOTE The Cash Cycle begins with the confidence we place in cash as a physical payment medium. Crane Currency, as a global supplier of banknotes and banknote papers, will present on its role in producing some of the world s most trusted currencies, among these the US dollar. Crane will provide a perspective on the contributions of material science, security technologies, and design that combine to create the highly engineered products that we know as banknotes. The presentation will touch on how banknotes designed with the goal of inspiring confidence perform in an increasingly automated world. I found ICCOS very interesting and a useful networking opportunity - the presentations were concise and well delivered. -VAULTEX UK LTD.

9 Zaba Bank will be presenting THE ZAGREBACKA BANKA CASE STUDY ON CASH HANDLING AUTOMATIZATION AND FORECASTING NEEDS IN CROATIA This presentation focuses on the reduction of cash handling and cash in transport costs in Croatia since ZABA Bank was facing many challenges due to a lack of cash centres, lack of client service, and education, as well as the prevailing mindset of the population, which included a resistance to change. The Bank adopted practices and cash handling solutions that resulted in increased efficiency in the processing of much higher volumes of cash. Commercial Bank (TBC) will advise about how to INCREASE PROCESS EFFICIENCY AND COST OPTIMIZATION WITH CASH RECYCLING The true cost of cash management goes well beyond simply investing in boxes. The hidden costs managing cash are significant, not to mention security. Any time a human being touches cash there is a built-in level of inefficiency along with the potential for loss. The real answer lies in end-to-end optimization of cash processes. Retailer (TBC) will present will present about the OPTIMIZATION OF CASH CYCLE PROCESSES IN RETAIL Cash is still and will also be in future an essential aspect of retailing throughout the world, but cash handling is labor and cost intensive, with security risks within the process. This presentation will be about how to future proof retail business processes and make cash work for retailers. Prosegur Portugal will also be presenting during the seminar on EFFICIENCIES IN LOGISTICS AND CASH MANAGEMENT. Make sure to join us in Lisbon to learn more about this subject and learn from all the presentations above.

10 SPONSOR BREAKOUT MEETINGS TUESDAY, 16 FEBRUARY through WEDNESDAY, 17 FEBRUARY 2016 Cash Management Software: Partnership Makes the Difference by Giesecke & Devrient Cash management software has a big impact: It is the key to paperless, secure and efficient cash operations. On the other hand it requires changes in processes, organizations and habits. Modularity and scalability make the first steps easier and at the same time give you a clear perspective for the full software integration of your cash center. Cash management software projects need much more than software experience. Essential is the know how in cash center processes to design the right approach. Having the right partner who brings in all skills makes the difference. The Path To One-Touch-Handling Of Cash: Smart Automation And Standardization by Giesecke & Devrient The standardized container revolutionized the shipping and logistics industry in the middle of the 20th century. Is our industry ready for revolution? A standardized banknote tray, designed for logistics and automation can develop a similar impact in the cash world. Integrating the standardized banknote tray into advanced automation solutions is paving the way to one-touch-handling of cash. Our breakout session will provide a case study how partners in the cash cycle developed a winwin strategy for secure, efficient and future leading cash handling and rolled out a field-test.

11 De La Rue: Does One Solution Really Fit All? by De La Rue Cash processers operate using different business models depending on the size of their operation, from industrial bulk to small and scalable. This breakout session will explore these models individually and analyse the strengths and weaknesses of each. You will then discover more about our recently extended product range, which enables us to provide a cash processing solution for any requirement, from highspeed, high-volume to scalable and flexible sorting. [CLOSED TO COMPETITORS] Increase Productivity, Stay Flexible and Maintain Control: Introducing De La Rue s New ECM ISA 7 Software Platform by De La Rue ECM-ISA 7 has been specifically designed to help you balance your priorities, allowing you to maximise your productivity, improve your flexibility to win new business, and maintain control and visibility throughout the process. Cash processors are facing greater pressure to lower operating costs, retain and grow their customer base and seek new operating or service models to differentiate themselves from their competitors. These business pressures require a delicate balancing act between often conflicting internal goals. This breakout session will introduce De La Rue s new ECM-ISA 7 solution, which provides a unique level of built-in flexibility that supports your business goals in harmony, not in conflict, delivering continuity of operations as your cash processing solutions evolve. [CLOSED TO COMPETITORS] As Countries Introduce Clean Note Standards - How Can They Manage the Quality of Currency in Circulation to Meet National Targets by Innovia Systems As Central Banks and their commercial partners increasingly look to outsource note processing, how do they maintain the control over the quality of notes and also ensure the authenticity of notes in the cash cycle? Innovia Systems has developed a range of solutions that enable organizations involved in note processing or policy enforcement to assess the authenticity of notes and also establish the quality of notes in a consistent manner.

12 With the Increased Take Up of New Substrates for Banknotes Globally, How Can Countries Optimise the Security and Quality of Their Notes in Circulation? by Innovia Systems The introduction of new substrates and security features means that many traditional detection devices are not able to offer a state of the art security capability. To address this Innovia Systems has developed a range of detection devices for central banks, commercial processors, and retailers that are able to quickly and easily identify genuine notes and thus reduce the impact of counterfeiting at all points in the cash cycle. ATM COST OPTIMIZATION HOW IT REALLY WORKS by Sautner & Partner Total cash related costs for ATMs including preparation, transport, replenishment and counting range, according to studies, between and EUR per cash machine per year in the European Union. Implementation of a successful and efficient ATM cash management system requires not only the implementation of a forecasting and cost optimization software but also the optimization of the organisational environment like contracts with customers and logistic partners, service level agreements, transports, and administration efficiency. Together, benefits from all these potentials together may result in operational cost savings of more than 30% or EUR per cash machine and year. Based on the experience with CashPilotATM over 10 years for more than 20 commercial banks, Sautner & Partner will give an overview of major costs and discuss potentials and measures in order to reduce them. [CLOSED TO COMPETITORS] Retail Cash Precrediting - CIT and Banking Perspectives by Spinnaker International Ltd. The presenter will examine hugely successful European models whereby retail clients are able to benefit from partnerships between cash transporters and banks collaborating to reduce costs and improve operational efficiency for all parties.

13 Enhanced Productivity in Cash Processing A New Era in Sorting Solutions by Toshiba In the 1960s, Toshiba entered banking solutions to manufacture and install sorting technology to Central Banks, Print Works, and Commercial Organizations. Advanced technologies of fitness, authentication decisions, and processing single pass provide benefits for productivity improvement. Software algorithms proved to reduce reject rates and increase throughput. Packaging solutions will improve vault operation. Future solutions for collecting distributors online data and uploading to cloud servers will alert your services when lacking supply, whilst guaranteeing high security. Toshiba s product line-up, from high performance table-top sorters to high speed processing machines, will optimize solutions for any size of cash center. Find out more about Toshiba s proposals for Tomorrow s Banknote Processing. THE ROAD TO A SUSTAINABLE CASH CYCLE by Wincor Nixdorf The shortest cash cycle is the ultimate goal. Beyond saving costs, the optimization of the cash cycle contributes significantly to your sustainability goals. Proper Cash Cycle Management solutions automate and shorten the entire cash cycle in bank branches and retail stores. By classifying deposits, cash recyclers replenish themselves partly and re-distribute cash on the spot. Our sophisticated optimization solutions support recyclers and conventional cash-in and cash-out systems to plan cash service schedules exactly to demand. As a result, cash-intransit services are reduced by up-to 50%, which significantly lowers costs and the carbon footprint of cash. ADDITIONAL BREAKOUT MEETINGS WILL BE CONDUCTED BY NCR AND PROSEGUR AS WELL AS OTHER SILVER, GOLD, AND PLATINUM SPONSORS ENROLLING BETWEEN NOW AND THE SEMINAR. DELEGATE APPRECIATION DINNER We are grateful to ESEGUR for kindly sponsoring the Delegate Appreciation Dinner for a night of dining and networking. Delegates should not miss out on spending time outside the hotel with their industry colleagues during this Dinner on Wednesday, February 17th. Coach transportation to the restaurant and back to the hotel is complimentary. Delegates will be asked to confirm their plans to attend the Dinner during the registration process. For queries about the Dinner, please contact Ms. Britnee Hursin at [email protected].

14 PRE-SEMINAR WORKSHOP Monday, February 15, :30pm - 5:00pm 310 Per Delegate to Attend Space is Limited Workshop not included in your Cash Cycle Seminar registration fee. Please ensure this is added during your registration process if interested in attending. Using practical case studies and interactive methodology, the objective of this workshop is to create a deeper understanding by exploring the differing methods of adapting the cash processing workflow to meet cash centre requirements. Workshop Background Now more than ever the cash industry needs to maintain its competitive edge against the onslaught of e-payment instruments. While cash usage globally continues to increase, the growth rate has slowed down significantly and therefore efficiencies must continue to be implemented to ensure lowest cost in operational processes. In these attempts to further reduce costs in cash management and logistics operations, Cash Center Processes and market variables must be thoroughly understood. Workshop Objectives Understand the equipment and software solutions that exist for the bulk cash processing environment. Evaluate if the processes in your cash centres/cash vaults are truly optimized and utilization is maximized, and if appropriate contingency measures are in place. Compare data that is readily available with which you may evaluate the efficiencies of your cash operations. Determine if there is room for further efficiency within your cash operations by improving control, reducing your costs, and leveraging your staff. Consider core activities of the business unit and if outsourcing could be an alternative, along with other key factors for consideration. The workshop will explore the processes that are currently in place to address the changing needs of customers and market conditions/variables that affect these directly. Engagement from the participants will be encouraged, particularly their input on what is considered Best Practice in their operation. Finally, the different elements within the workflow processes will be broken down into separate segments. Who Should Participate Central Banks, Commercial Banks, and Cash Management Companies (includes CiTs). Any player with cash management, handling, and logistics responsibility. Participants at the workshop need not be necessarily involved in their organization s cash operations, but should take away some ideas that will benefit their organization. Please register for the workshop during your Seminar registration.

15 POST-SEMINAR SYMPOSIUM BANKNOTE PRODUCTION: WHERE THE CASH CYCLE BEGINS Thursday, February 18, :00am - 12:30pm FREE TO ATTEND FOR ALL REGISTERED DELEGATES. INTERESTED DELEGATES MUST PRE-REGISTER FOR THIS SYMPOSIUM DURING THEIR REGISTRATION PROCESS. Banknote Production is the beginning stage of the Cash Cycle, and it encompasses security and durability considerations in design, Level 1-3 security features, printing, and issuance. Issuing Authorities must also factor in the cost vs performance balance, while bearing in mind the transactional and store-value denominations as well as the risks posed by counterfeiting. Following on last year s highly successful symposium, the 2016 Europe Cash Cycle Seminar will also feature Banknote Production Where the Cash Cycle Begins on the agenda. There will be two sessions (with a coffee break in between) that will focus on banknote design, printing, and issuance. All of these production factors will be discussed in terms of how they impact the cash cycle. The symposium will have presentation topics covering Substrates and Durability, New Level 1 Security Features, Latest Printing Technology, and Experience in New Series & Re-Design. Suppliers are welcome to submit presentations for our consideration; priority will be given to 2016 Europe Cash Cycle Seminar (ICCOS) Sponsors.

16 WHO SHOULD ATTEND? Senior executives, managers, and other key decision makers involved in the processing, authentication, logistics, and regulation of large cash volumes for organizations such as: Commercial/Retail Bank Branch, Self Service, Vault Operations Commercial Bank Currency Processing and Cash Management Central Bank Currency Departments Retailer Treasury and Operations Departments Cash Management Companies (CITs) Audit and Control Companies Fraud and Risk Companies ATM Equipment/Service Providers Cash Recycler Manufacturers Coin Management Solution Providers Automation Specialists Secured Packaging Specialists Theft Prevention Specialists Outsourced Cash Processors Independent ATM Deployers (IADs) Foreign Exchange Companies Retailer Front and Back Office Solution Providers Payments Agencies/Associations Banknote Processing Equipment Manufacturers Cash Forecasting Software/ Service Providers I found the seminar to be very useful, interesting and well organized. -Bank of Israel

17 HOTEL We invite you to stay at the seminar s host hotel, Hotel Cascais Miragem, Avenida Marginal 8554, Cascais, Portugal The five-star Hotel Cascais Miragem is located in picturesque Cascais, a cosmopolitan centre only 20 minutes from downtown Lisbon that is known for its beautiful beaches, restaurants, shops, and nightlife. The hotel is superbly situated, with breath-taking views of the Atlantic Ocean. There are two bars and three restaurants, as well as a business center, spa, infinity pool, health club, and a wide variety of shops on site. The hotel is surrounded by a variety of golf courses to choose from, and hotel staff can take care of all necessary arrangements. We are pleased to offer special group rates of 145 for single occupancy and 165 for double occupancy per night. Suites are also available at the special rate of 500 for a single and 520 for a double per night. All rates include complimentary Wi-Fi and buffet breakfast in the hotel restaurant. All rooms are inclusive of 6% accommodation tax. The hotel honors the special group rates until one month prior to the seminar (January 15, 2016), based on hotel availability. ROOMS AT THESE REDUCED RATES ARE LIMITED AND USUALLY SELL OUT. WE ENCOURAGE YOU TO BOOK YOUR ROOM SOON! Please reserve your room by using the link at

18 Banco de Portugal Tour Monday, February 15, :30am - 12:30pm Free to registered Europe Cash Cycle Seminar (ICCOS) 2016 delegates You must indicate your preference to attend during the seminar registration process Since 1995, the Banco de Portugal premises at Carregado has hosted both the main Cash Center and VALORA, a banknote printing company that is 100% owned by Banco de Portugal. Carregado is located a short distance from Lisbon. During the tour, delegates will have the chance to visit all operational areas of the Cash Center, including the CIT interface, sorting area, off-line destruction, and the counterfeit analyses lab, as well as the printing area of VALORA. More information will follow regarding this tour; however places are limited so delegates are advised to enrol early to avoid disappointment.

19 EUROPE CASH CYCLE SEMINAR 2016 SEMINAR SCHEDULE MONDAY, 15 FEBRUARY :30am-12:30pm 1:30pm-5:00pm 4:00pm-6:00pm 5:00pm-7:00pm TUESDAY, 16 FEBRUARY :15am-7:00pm 9:00am-10:40am 10:40am-11:40am 11:40am-12:25pm 12:25pm-2:00pm 2:00pm-3:35pm 3:35pm-4:15pm 4:15pm-5:00pm 5:00pm-7:00pm WEDNESDAY, 17 FEBRUARY :15am-7:00pm 9:00am-10:15am 10:15am-11:00am 11:00am-11:30am 11:30am-12:45pm 12:45pm-2:15pm 2:15pm-3:00pm 3:00pm-3:30pm 3:30pm-4:45pm 4:45pm-5:15pm 6:30pm-10:30pm Tour of Banco de Portugal Cash Processing and Logistics Centre Pre-Seminar Workshop Seminar Check-In and Distribution of Delegate Materials Welcome Reception in the Sponsor Exhibition Sponsor Exhibit Viewing Opening Remarks and Plenary Session I Delegate Photograph and Coffee Break Sponsor Breakout Meetings I Delegate Luncheon Plenary Session II Coffee Break Sponsor Breakout Meetings II Networking Cocktail Reception in the Sponsor Exhibition Sponsor Exhibit Viewing Plenary Session III Sponsor Breakout Meetings III Coffee Break Plenary Session IV Delegate Luncheon Sponsor Breakout Meetings IV Coffee Break Plenary Session V Live Industry Survey, Seminar Remarks and Announcement of 2017 Venue Delegate Appreciation Dinner (Offsite Restaurant) THURSDAY, 18 FEBRUARY 2016 POST-SEMINAR SYMPOSIUM: BANKNOTE PRODUCTION WHERE THE CASH CYCLE BEGINS 9:00am-10:25am 10:25am-11:00am 11:00am-12:15pm 12:15pm-12:30pm Session I Coffee Break Session II Closing Remarks no extra charge but must be pre-registered to attend Schedule is subject to change

20 HOW TO REGISTER Visit and select Register from the top menu. Government, Commercial/Retail Banks, Cash Management Companies (CMC/ CiTs), Retailers/ Merchants, Academics, and Casinos are eligible for a group discount every 3rd delegate registers for free with 2 paid registrations. Excellent it was my first ICCOS conference and it won t be the last. -CASH MANAGEMENT SOLUTIONS The Delegate Registration Fees shown on the next page include participation and access to all areas listed below: Plenary Sessions Sponsor Breakout Meetings Technology/Services Exhibition Area Post-Seminar Symposium Banco de Portugal s Cash Processing and Logistics Centre & Printing Works in Carregado Various networking receptions and lunches Delegate Appreciation Dinner Hotel accommodation and transportation costs are not included. To make a reservation at the host hotel, please return to the hotel page of the Seminar website after completing the Delegate Registration process:

21 REGISTRATION FEES Registration fees differ depending on your company's category and time of registration and payment. Please review the table below for your company's category and the Delegate Registration Fees. REGISTRATION FEES LIMITATION STANDARD REGISTRATION UNTIL DECEMBER 21, 2015 LATE REGISTRATION FROM DECEMBER 22, 2015 GOVERNMENT, COMMERCIAL/ RETAIL BANK, CMC/CIT, IAD, CASINO, ACADEMIC OR RETAILER This category eligible for a 3rd FREE registration with 2 paid 1,295 per delegate 1,795 per delegate INDUSTRY SUPPLIER (NOT COMPETITIVE TO ANY SPONSOR) Maximum of 2 delegates from your company at this rate 2,985 per delegate 3,685 per delegate INDUSTRY SUPPLIER (NOT COMPETITIVE TO ANY SPONSOR) 3rd and subsequent delegates from your company pay this rate 6,500 per delegate 7,800 per delegate COMPETITIVE INDUSTRY SUPPLIER (COMPETITIVE TO ANY SPONSOR) Maximum of 2 delegates from your company at this rate 6,500 per delegate 7,800 per delegate SPOUSE/ PARTNER OF A DELEGATE (NOT A REPRESENTATIVE OF DELEGATE'S COMPANY) Participation in the Welcome Reception & Appreciation Reception 150 per spouse or personal partner 150 per spouse or personal partner

22 PHOTO REQUIREMENTS Upon arrival at the Seminar, all delegates will be issued a photo ID badge that must be worn at all times to access all event areas. Therefore, during the registration process you will have an opportunity to upload a photo to be used on your delegate badge. Please upload a current, passport-style photo. If you are unable to upload a passport-style photo during registration for either yourself, your spouse or co-workers, please contact Ms. Britnee Hursin. PHOTOGRAPHY DISCLOSURE Upon registering for the conference, you are providing Currency Research the irrevocable right to use your likeness for advertising, trade and promotion. Photos provided will also be printed in our Delegate Book. If for any reason, you wish to exclude your photo from being printed in our book, please contact Ms. Britnee Hursin. You are still required to upload a photo during the registration process to be used for your photo ID badge. TO CANCEL To cancel your conference registration, please Ms. Britnee Hursin and be sure to cancel any existing hotel reservations directly with the hotel to avoid or minimize any cancellation fees. REFUND POLICY Full refund of fees if written cancellation notice is received by January 15, 2016; 50% refund of fees if written cancellation is received January 16, 2016 through February 16, 2016; no refund of fees if written cancellation notice is received after February 17, Sponsor delegate registrations (paid) are non-refundable but can be replaced by another delegate registration. For further details or information on any of the above, please communicate directly with Ms. Britnee Hursin, Conference Coordinator at [email protected].

23 SPONSORS TO DATE PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS SECURITY PARTNER DELEGATE APPRECIATION DINNER MEDIA PARTNERS