Lost in Payroll Land? Join the debate to discover how to make your payroll costs shrink before your eyes!

Transcription

1 Lost in Payroll Land? Join the debate to discover how to make your payroll costs shrink before your eyes!

2 1. Organising your Global payroll What does that mean? Why does it need to be done? Why it can be difficult? How it can be done? 2

3 What does it mean to organise your international payroll? Looking at everything that could potentially be confusing when managing global payrolls & Working together to make it easier for you

4 Why might you need to? If you have a presence in one country or many Regardless of numbers, maintain a global view Compliance Collective agreements Reporting variances (Mthly/Qtly/Annual) Legislative liabilities Reporting needs

5 There can be many complications but we believe the main culprits to be: Managing various time zones Understanding and overcoming language & cultural barriers Knowing and understanding varying legislative requirements for each country Understanding Country specific calendars Confidence in Governance and risk management

6 The complications can cause problems by Time consuming Taking focus away from core business / your role within the business Not being your area of expertise Fear of the unknown

7 Time Zones Time differences are built in to each schedule so they are always accounted for E.g. when we come in am, all our payrolls east of GMT time zones will have been received and in the pm, we expect our west of GMT payrolls ICPs will also account for time differences for example a contact in the USA will work suitable hours to accommodate GMT time zone

8 Language and Cultural Barriers Cross cultural contacts who are fluent in a variety of languages fluent in English as well as the native language of the country we are processing the payroll for. Manana Manana Vs urgency with a stiff upper lip!

9 Legislation The relationship with the ICP network ensures compliance in each country processing payrolls In-house global experts have a full understanding of legislative obligations and restrictions meaning you will not have to have an in-depth understanding yourself Example: USA - you are taxed both in the State you work live in, as well as Federal tax. Whereas, in Singapore resident and non resident employees all have to contribute into the skills development fund which is used to support workforce upgrading programmes and provide training grants to employers

10 Calendar Years Much like time zones, variances in legislative calendars are scheduled into our workflow Taking into consideration different year end processes and times

11 To achieve maximum efficiency for your UK and/or International payroll you might consider: One global provider to enable you to reduce cost, and increase efficiency so you can focus on growing your core business A single point of contact who: Maintains a relationship with partners in each country you engage with Works directly with local experts Has in-country associates who speak the local language

12 2. Sharing Business Intelligence Henry Ford said Coming together is the beginning, staying together is the progress and working together is success!

13 Benefits of Shared Business Intelligence War stories shared for leaning and helping the Payroll community

14 GPA Discover relationships and patterns between business and operational activities Identify merging trends faster Directly interact with data Faster and better business decision making Consistent and quality data Economic savings

15 Do you know what you need to know? Rules and legislation surrounding tax? Employment laws? Payroll schedules and timeframes? Varying expectations? Legislative changes?

16 Where do you get your international payroll information from? Doing your own research? Multiple sources? The internet? Multiple partners? Networking?

17 Create the best journey possible for you employee information

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19 Where does the data journey begin Do you build true information from your data flow? Natural flow of information how many sources? Minimising people management costs Identify the touch points and reverse into your process Information productivity Data Information Knowledge

20 Payroll Tips Create and manage a dynamic schedule Can be a challenge managing multiple countries. Don t miss calendar events Stay in touch with all ICPs to maintain a good relationship Understand preferential in-country data management routines Endeavour to have one contact for all countries to ensure continuity

21 What is your strategy? Align with your organisational goals Create a strategy to achieve your mission Streamlining your people information will give you Empowered staff Resource efficiencies Cost Time Money

22 Scalable caring and trusted organisation BS27001, Data security standards Business Continuity Plan/Measures BS9001 Process in place to minimise risk Audited Controls document Compliance with local rules and regulation Trusted to understand our clients and guide through relevant anti-money laundering processes

23 Strategic considerations Implement a methodology for the use of information across the business. A powerful message is delivered to the business where the emphasis is looking to reduce costs manage risk create a new reality Identify key tensions and create business strategies and objectives. Ultimately aim to manage the integrated business service functions to achieve information continuity.

24 Everybody s friend Payroll - The centre of attention HR Absence manager PAYROLL Benefits Finance

25 Don t overlook the power of the Payroll! Single version of the truth Pivotal hub the most sociable element within your organisation if integration is managed correctly knowledge (Business intelligence) source Immediate Relevant Current

26 How strong is the base for your business decisions? Knowledge audit identify the ideal state v existing knowledge banks Organisational Gridlock Departments working in isolation suffering duplication Underpin efficiency and compliance to promote global growth Performance centric organisation

27 Create the best journey possible for your data Where does the data journey begin Do you build true information from your data flow? Identify the touch points and reverse into your process Natural flow of information how many sources? Minimise people management costs Information productivity Understand the difference between Data Information Knowledge Wisdom

28 The added bonus Keeping it all green A dedication to managing Payroll information and innovative green thinking can lead to esl being recognised globally with award winning systems that care for the environment. Outsourcing affords our clients the benefit to promote their own organisational CSR.

29 Corporate social responsibility PEOPLE MANAGEMENT PORTAL (PMP) EMPLOYEE SELF SERVICE (ESS) MANAGER SELF SERVICE (MSS) HR E-PAYSLIPS AND MANAGEMENT REPORTS FINANCE REPORTS PAYROLL

30 Ten Top Tips 1. Prepare for cultural change 2. Define data quality (Data/Information/Knowledge) 3. Think Strategy NOT Tactics working with Stakeholders 4. Ensure clear leadership and ownership (stakeholders) 5. No Silo thinking 6. Learn from others and mistakes 7. Educate staff to know their role with the information 8. Focus on the organisational need 9. Create metrics to measure value 10. Remember the Stakeholders needs

31 See the light! Outsourcing inevitably presents an element of managed risk, offset by operational ease. To minimise risk The recommendation for organisations is to profile and minimise operational risk, engage SLAs and optimise service agility with a single point of contact.

32 Managing Risk Esl manages risk by working to Standard terms and conditions Contractual SLAs KPIs Internal staff performance management External SOX HMRC DPA Partners Market mode

33 Payroll tips Create and manage a dynamic schedule Can be a challenge managing multiple countries. Don t miss calendar events Stay in touch with all ICPs to maintain a good relationship Understand preferential in-country data management routines Endeavour to have one contact for all countries to ensure continuity

34 1. Organising your Global payroll What does that mean Why does it need to be done Why it can be difficult How it can be done Any Questions?