OnDemand Prelicensing Broker Course User Guide

Transcription

1 OnDemand Prelicensing Broker Course User Guide Real Estate Certification Program 7301 N. Shadeland Avenue, Suite A Indianapolis, IN The Real Estate Certification Program is the largest and oldest real estate school in Indiana. As Indiana s premier real estate education provider, RECP is pleased to offer OnDemand courses. With our OnDemand program you can take courses online at your own pace saving travel time and money, with this flexible, convenient alternative to live classes. You will be able to manage your progress, review important material and maintain your completion certificates all online. Our courses are designed to give students the information they need to pass the state prelicensing exam and provide quality continuing education. We have a high success rate and hope you enjoy the convenience and benefits of our OnDemand program. Curriculum for all courses is developed by RECP and presented by veteran RECP instructors. All OnDemand courses are approved for credit in Indiana by the Indiana Real Estate Commission. RECP also offers live instructor lead course throughout the state of Indiana. To view all of our course offerings and schedules, please visit and click on Classes at the left.

2 Course Content Questions: Need Help? for any specific course content related questions. A licensed real estate professional instructor will respond to your inquiry as soon as possible (note that this inbox is also monitored most weekends too). Technical Assistance: Contact Kati Taylor, Web Portal Manager, at kati@recp.org during business hours for technical assistance with education portal access or functionality. You may also call during business hours to speak with Student Services Manager, Amy Morgan, or Course Facilitator and Marketing Manager Tricia Parrott. Note that we have a high call volume so you may need to leave a voic . Please leave one message with your full name and contact phone number (with area code). We will respond to you in as soon as possible in the order your message is received. RECP Business Hours: Monday - Friday 9am - 5pm EST. Copyright RECP 2014 Page 1

3 Table of Contents: Introduction Compatibility Education Portal Icons Course Materials Managing Course Progress Tests / Assessments Troubleshooting Completion Certificates State Licensing Exam Indiana License Search & Verify Indiana Professional Licensing Agency Social Media Copyright RECP 2014 Page 2

4 Introduction: Once you have purchased your course and are ready to begin, click Launch on your course from the education portal Training Menu. Read all instructions including the Alert section at the right of the Training Menu. It is very important that you do all of the reading required for the course. Remember, this course was designed to help you pass your state licensing exam so be careful to follow all instructions. Note: Disregard the Activate Course field, as RECP is not using activation codes at this time. Once you launch your course (Part 1, Part 2 or Part 3) you will be taken to the student course modules menu where all course modules are listed. Click Launch on the first module to begin. Course material is presented in a slideshow format with instructor voiceover. Progress through the modules by clicking Launch on each. You will be able to review material that has already been viewed but you must follow the order of the modules. You will not be able to skip forward in the material. *It is strongly recommended that you use headphones or ear buds while taking the course. Copyright RECP 2014 Page 3

5 Compatibility: You can view RECP OnDemand courses on any desktop/laptop computer, ipad or tablet with a high speed internet connection. This is a web based course and requires a solid internet connection. You should not take OnDemand real estate courses on a mobile phone. NOTE: Due to data usage permissions ipad and tablet users will need to press the play button on each page to hear the audio and progress through the course. While you may use any browser, if content is not loading properly there may be specific settings that need to be changed depending on your system situation, automatic updates, etc. For the best overall experience, it is recommended that you use the Firefox web browser. Please download the Firefox browser via the link below and login to your account through Firefox to access the course. The course also requires a current version of Adobe Flash which can be downloaded via the link below. Education Portal Icons: Access additional course items through the icons at the top right of the education portal: FAQs Click the question icon to access useful information and answers to frequently asked questions. Tools Click the tools icon to access additional course materials. You may print these to use as you go through the material. Notes If you want to take notes within the portal you may click this icon and save notes as you go through the material Message Center Click the envelope icon to submit a message to RECP staff. You may also course@recp.org Copyright RECP 2014 Page 4

6 Course Materials: The following are included with the Prelicensing Broker Course: 1.) RECP s Real Estate Principles Student Broker Manual RECP student course manual 2.) The Modern Real Estate Practice book - Standard textbook for Prelicensing Brokers 3.) The Pearson Vue Indiana Real Estate Candidate Handbook Information for the state exam These items will be shipped via UPS ground and you will receive them within one week of course enrollment. In addition you can find materials under the Tools menu (see Education Portal Icons section) of the education portal including a Review Outline and Study Guide. 1.) 2.) 3.) Managing Course Progress: OnDemand courses are programmed to keep your progress. Move through the material at your pace and begin where you left off the previous session. In order to maintain progress in the course software, please remember the following 1. You cannot move forward in the course until all material has been viewed. The course will not allow you to skip ahead in the content. 2. Do not use the back button in your browser. To review previous course slides utilize the BACK button at the bottom left. 3. Each time you login to a new session you will see a pop-up. Always specify that you want to resume the presentation where you left off by selecting OK. 4. Always log out when you are finished working at the end of each session. If you do not log out of both the education portal and the website your session may time-out and progress may not be recorded or saved. Copyright RECP 2014 Page 5

7 Tests: Each part of this course has a test. The first and second tests are over material covered in each corresponding part. The third and final test is cumulative. There are no pre-tests included in the course but you will find review questions at the end of each module. Once all modules for a part are completed you have access to the test. To launch the test, click the button at the top of the list of modules to the right of the List of Activities that reads Test. There are 100 multiple choice questions included and you have three hours to complete these tests. It is always suggested that you review course material prior to taking a test. Do not leave course questions idle on your screen. Stay active as you move through the course. Note: Screen idle time is especially important during tests. Taking too long to answer questions can cause the software to time-out without saving progress. Do not access the Message Center (see Education Portal Icons section) during a test. This could take you out of the test and affect your score. The use of any Back functions are not allowed while taking the test. Be sure that you have a solid internet connection while taking the test. If you do not pass your course please refer to the RECP Policies for information on your options for retaking the course. Troubleshooting: NOTE: Errors prevent test completion data from being reported to RECP, so unfortunately there is no way of retrieving answers if it occurs. You will need to start at the beginning of the test. 1.) Issue: Intermittent internet connectivity or fuzz in the internet connection. Even a few short seconds of internet issues can cause the course to freeze or cause errors during tests. Solution: Use another computer or access the OnDemand course using another more reliable internet connection. Possibly check with your internet provider to see if they are experiencing a downtime or outage. 2.) Issue: Clicking the Continue or Submit button(s) more than once during tests. Solution: Use a single click on buttons during tests and wait for the screen to refresh. 3.) Issue: Leaving the education portal or the website open on your computer and/or not logging out between course sessions can affect course progress. Solution: Log completely out of the education portal and the RECP website. Close all of your browser windows. Always login to your account via a fresh session to launch the course. 4.) Issue: Leaving a test question idle on the screen for too long causing a time-out. Solution: Know the material because you will not have time to look-up every answer. Read the question, respond and move on to the next question. Take tests all in one session/setting. Copyright RECP 2014 Page 6

8 Completion Certificates: If you pass the course (with a cumulative total of 75% on the 3 tests) you will have access to print your course completion certificate through the education portal. The certificate can be found in Part 3. A Print Certificate button will be available at the top right of the list of modules to the right of the List of Activities. The certificate is in a PDF format. Be sure to print an official copy in color. You will want to maintain a copy of this certificate in your records. Course Provider Code: The course provider code is at the bottom right of your completion certificate. You will need this when filling out paperwork for your state license. Copyright RECP 2014 Page 7

9 State Licensing Exam: Once you pass the Prelicensing Broker Course you need to pass the State Prelicensing Real Estate Broker Exam to obtain your license. This test must be taken in person. Please refer to the Indiana Real Estate Candidate Handbook (see Course Materials section) for more information. To schedule your state exam, visit the link below or call Pearson Vue at Indiana License Search & Verify: The Indiana Real Estate Commission offers a free tool to check state license statuses. To verify the status of any Indiana professional license, click the link below to do a simple search. Indiana Professional Licensing Agency: For information on applying for an Indiana real estate license, status of an application or for general licensing questions, please contact the Indiana Processional Licensing Agency (IPLA) by calling or you may visit their website by clicking the link below. Copyright RECP 2014 Page 8

10 OnDemand Pre - Licensing Salesperson C ourse User Guide Social Media: Connect with RECP online! Thank you for choosing RECP for your real estate education. Please come back and visit us for future course offerings at Congratulations on continuing your real estate education! Copyright RECP 2013 Page 9