SIAM Procurement G-cloud 7 framework

Transcription

1 SIAM Procurement G-cloud 7 framework SIAM Procurement Service Definition Document October 2015

2 Table of contents SIAM procurement Service overview Key features Key business benefits Service definition Why Hudson & Yorke Clients 5 Page 2 of 5

3 SIAM procurement 1.1 Service overview Hudson & Yorke s SIAM (Service Integration and Management) procurement service enables the procurement of a SIAM function appropriate for the current and future cloud business needs. The SIAM procurement is based on the articulated business and technical objectives, as outlined in the SIAM requirements analysis, and aligned with the overall governance framework. 1.2 Key features Evaluation of business and ICT-objectives for using cloud SIAM services Outlining of appropriate governance framework for facilitating the SIAM function Determination of total cost of ownership (TCO) for commercial model Determination of return on investment (ROI) for commercial model Determination of SIAM (non)functional characteristics In-depth review of the relevant CloudStore SIAM service providers Process for pre-qualification and down-selection of CloudStore SIAM service providers Recommendation of alternative SIAM service providers through our evaluation framework Design a robust, signed off SIAM procurement strategy Appointment of SIAM service providers who meet the evaluation requirements 1.3 Key business benefits Defined SIAM service requirements aligned with the overall business requirements Understanding of the service demarcation between SIAM and tower providers In-depth understanding of SIAM and tower providers technical capabilities Guidance and resource focus to achieve key targets In-depth understanding of the SIAM services available in the CloudStore Understanding of opportunities available in the external market Planning and execution of successful SIAM service procurement Cost optimisation, enhanced service level agreements, improved governance and accountability Service delivery guarantee during transition and transformation Access to technical and commercial advice and expertise 1.4 Service definition Hudson & Yorke is an independent cloud advisor. We help our clients assess the strategic and commercial benefits of cloud computing and how it could integrate with current and future strategies. As part of our wider portfolio Hudson & Yorke offers services covering the whole process of cloud adoption, from strategy to value assessment. Below is a list of the services we offer through G-cloud 7: Page 3 of 5

4 Cloud Business Case Cloud Strategy Cloud Procurement Advisory SIAM Requirements SIAM Procurement SIAM Implementation Cloud Readiness Assessment Cloud Migration Management Project & Programme Management Cloud Value Assessment The SIAM model is the function/capability put in place to manage multiple IT suppliers, and internal functions, and integrate their services to deliver a seamless end-to-end service to the business. Designing a fit-for-purpose SIAM capability is key to an effective and successful outcome. Our approach establishes the governance framework to manage service delivery to achieve your current and future business requirements. The diagram below sets out the key points that need to be addressed in order to define the requirements, procure and implement the most appropriate and effective SIAM function. Figure 1 Key areas to consider for successful SIAM design, procurement and implementation. Our SIAM procurement service will help a client organisation setup a SIAM function that meets its current and future business requirements. Our service leverages our technical and commercial expertise and the experience we have gained designing and sourcing SIAM services for out clients within the private and public sector. Our approach, knowledge and experience will help to streamline the procurement process whilst bringing rigour to the down-select process. We will help to speed up the selection and appointment of an appropriate vendor.. Page 4 of 5

5 1.5 Why Hudson & Yorke Hudson & Yorke is a specialist management consultancy focused on strategic ICT and Cloud advisory services that deliver commercial, service and operational benefits to our clients. We put the client at the forefront of everything we do and focus on achieving real business benefits. Our internal business processes are certified by an accredited approval body under the ISO9001 Quality Management standard. Our approach to cloud is benefits focused, considers the implementation practicalities of a cloud strategy, engages key stakeholders in the process and facilitates endorsement of the end to end cloud project Our experienced consultants are passionate about delivering sustainable win-win contracts that deliver value to both parties our breadth and depth experience is unparalleled. Our collaborative approach means that we work with you as an integrated team. Our independence results in an impartial evaluation of the relevant cloud providers, services and associated benefits/risks and we are not afraid of challenging preconceived ideas. Our specialist knowledge of ICT procurement and the cloud provider marketplace ensure you have access to unrivalled expertise Our detailed evaluation of the cloud provider marketplace allows informed decision making Our methodology, tools and templates provide you with a structured approach based on experience which delivers results in the minimum timeframe possible, optimises the business case and minimises the requirement for external legal resources. Our agility means that we can tailor our cloud advisory service offer to meet your specific requirements 1.6 Clients We focus on large enterprises that are typically FTSE 100 and Global 500 corporations and public sector organisations. Generally our clients have complex national and international communications technology requirements, high levels of annual expenditure and sophisticated commercial arrangements. Below is a list of some of our clients: Department of Energy and Climate Change United Utilities National Grid Barclays Linklaters Diageo UBS Cheshire West and Chester Council Page 5 of 5