Service Catalogue. Inside

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1 Service Catalogue This catalogue provides an overview of Xceed Group s main services and areas of expertise. Our people, tools & processes underpin these propositions and capabilities and enable us to consistently deliver big change beautifully. Inside»» Business and Organisational Change» Integration & Separation» Data Management & Maturity» Data Migration» Testing Strategy & Execution» Service Management Transformation» Portfolio and Programme Assurance» End User Computing (EUC)» Implementation Management» Data Centre Optimisation» Interim Management» Market Data Optimisation»

2 Proceed with Confidence Proceed is our unique value proposition which converts event project and programme plans into reports and diagrams for use at an executive level. It allows senior stakeholders to quickly assess progress, identify risks and act to mitigate issues. It combines business intelligence with the detail of project plans to produce a comprehensive overview of activities and progress. Proceed supports four key aspects of change; programme control, implementation event control and release management, test cycle control and environment utilisation control. Allows executive level stakeholders to accurately understand the current status of an event. Imports project plans and produces a visual report of the current status. Automated MS Project & Excel extracts which produce an integrated timeline picture including Timeline and BumbleBee reports. Identifies the critical path and makes dependencies between critical path activities clearly visible, including what if scenario modelling. BumbleBee report showing an itemised list of all tasks and progress. Contact Us» Xceed drove their element of the project to a successful delivery on time. Their tenacity in what was a complex and challenging environment was key to the successful delivery. Head of QA Improving bottom line growth by removing cost from data networks Data Network Cost Optimisation (DNCO) is our unique value proposition which identifies opportunities to reduce wide area network (WAN) costs. Data network costs pose a number of challenges to even the most efficient businesses, particularly after major restructuring or M&As. DNCO provides cost savings by identifying redundant or duplicate network real estate. We have a proven track record of delivering significant in year and on-going savings for data networks and we offer a proven methodology to ensure we deliver results. Free data network cost assessment (No up front costs). Gain share model (charges based on percentage of real savings made). Up to date inventory of network information (Golden Source). Typical reduction in annual run rate of over 10%. Improved governance and vendor management Improved quality of network service. Xceed approached each task with new enthusiasm and drive, their approach was relentless to ensure we achieved the objectives that were required. Thomson Reuters Contact Us»

3 Business and Organisational Change Take the chance out of change On demand access to the people, tools and processes to deliver change that works. Great team to work with who added real value. The Scout Association Independent, pragmatic and flexible approach to delivering change. Save time and money without compromising on quality or taking risks. Tailored programmes for each change challenge, emphasising user engagement & adoption. Our range of skills and experience ensures the full benefits of any change are realised and seamlessly implemented. Integration & Separation Delivering and advising all scales of integration & separation programmes People, Processes and tools developed over ten years. Reduce risk to Business as Usual. Reduce operating, infrastructure, development & support costs. Avoid common pitfalls. Xceed offers a wealth of experience and skills including data migration design & execution and data centre strategy, planning and delivery. Data Management & Maturity Using Big Data for competitive advantage Unique assessment framework and roadmap report. Delivers a clear data architecture model. Identifies relationships across data silos to increase business intelligence. Provides an opportunity to deliver competitive advantage. We conduct a structured maturity assessment across 8 key data silos, leading to a detailed report on our findings which set out a clear road map for improving data management maturity.

4 Data Migration Managing and advising on all scales of data migration programmes Critical challenge for Mergers & Acquisitions. Reduce Total Cost of Ownership (TCO). Reduce development & support costs. Avoid common pitfalls. Xceed has provided management expertise and consultancy to numerous complex IT and business data migration programmes. Through our hands-on experience, we can advise and execute on strategy, programme setup and organisation, planning, approaches and implementation. Testing Strategy & Execution Right first time, every time Increase programme performance whilst reducing the Testing Total Cost of Ownership (TTCO). Improve system availability, reliability and business service recoverability. Increase business confidence. WorldPay has a number of Xceed representatives and they have been instrumental to the success of our project to date. Xceed has done a fantastic job for WorldPay. WorldPay Increases competitive advantage. Xceed has proven experience in delivering and executing cost effective test strategies and approaches. We have first rate industry experience of delivering rigorous testing strategies, processes and procedures on large and complex change programmes. Service Management Transformation Confidentiality, Integrity, Availability and Reputation Maturity Assessment and Audit. Operational Risk Identification. Visibility of key MI and trends. When decisions are required, the Xceed team always offer options and a recommendation on a way forward. Barclays Embed continual Improvement within the organisation. Xceed offers a structured approach to Service Management enhancement, with the goal of reducing operational cost, increasing service availability and achieving competitive advantage. Our Service Management capabilities encompass toolsets, best practice and models to drive real value from Service Management.

5 Portfolio and Programme Assurance Ensure your programme delivers the expected benefits Accurate and independent assessment of programme health. Suite of tools, processes and people which together improve results. Mature PMO that drives delivery and improved decision making. Remove persistent issues with root cause analysis and remediation. Portfolio and Programme Assurance is a grouping of our capabilities and services, including Project & Programme Assessment & Recovery, PMO and Project Management Managed Services. End User Computing (EUC) Managing the risks of business developed spreadsheets and databases Initial health check using automated tools to understand the extent, complexity and risk of the EUC estate. Strategy definition and implementation including governance, processes and technologies. Eliminate defunct EUCs or improve inefficient ones. Establish a central view and control, easy analysis and integration of data. Our approach to EUC eradicates the root cause of inaccuracies, reducing risk and providing opportunities with the focus on good governance and process traceability. Xceed have been mentioned in dispatches at the Leadership team meeting as delivering high value in terms of quality of personnel and in doing a fantastic job. Barclaycard Implementation Management Real-time information for faster decision making Provides an events summary and critical path, driven directly from project level data, for complex change. Helps companies use fewer resources and waste less time. Provides clear information enabling better decisions especially in Go/ No-Go scenarios. Facilitates monitoring for Executives, ensuring effective risk mitigation. Using our proprietary tool, Proceed, we automate labour intensive reporting and data collection activities and display them in a simple real-time view.

6 Data Centre Optimisation High-speed, low risk data centre management Data Centre transformation expertise spanning strategy, planning, migration and delivery. Improve system availability, reliability and business service recoverability. Exploit virtualisation and cloud opportunities. Data Centre process and inventory discovery services. Increase agility to respond to new business requests. Assessment of Data Centre providers and locations. Data Centre Optimisation is the full life-cycle Project & Programme Management of data centre change programmes. We combine best of breed tools with subject matter expertise to deliver effective change to your data centre estate. Interim Management Gap Fillers that Get It Unique consultant & role profiling tool. 72 attitude and competency attributes framework. Permanent & Associate Consultants. 100% hired direct, over 75% by Recommendation & Referral. Zero Below Average or Poor Consultant feedback ratings in last 3 years. Over 4,000 Consultants in Network. As a trusted supplier to many FTSE 100 and Fortune 500 organisations we know what getting it means. We provide on demand senior IT and Business change leaders with vast experience, who are supported by our partners, tools and resources. Market Data Optimisation Are you paying too much for your market data? Subject matter experts who reduce the cost of data feeds and infrastructure. Fixed cost optimisation programmes with a free assessment study. Reduce costs, avoid charges and ensure you maintain control. Contractual and FSA compliance removes risk of litigation. We provide a comprehensive service for containing cost and removing risk from the supply of market data. Our holistic approach covers the costs of both the feeds and the associated infrastructure. Free assessment and gain-share commercial models are available. The Xceed employees are all excellent, and have all played an important part in making my projects successful. I would highly recommend Xceed. Royal Bank of Scotland

7 About Xceed Group Xceed was formed in 2003, bringing together experienced IT professionals who share the vision to build long term client relationships through the consistent and reliable delivery of professional IT services. Our inception was triggered by the Board s deep seated belief that companies could be getting better value for their investment in professional services than they had previously seen during their careers in tier-one Consultancy firms. Our industry background is in Financial Services, Telecommunications, Media and Energy, and our core skills have developed from pure technology through to IT Infrastructure & Application Integration and Business Change, with strong Project and Programme Management always at the core. In over 10 years of operating with a range of FTSE 100 and Fortune 500 clients, many with challenging IT Programmes & Architectures, we have enjoyed consistent growth driven by recommendation & referral. London 1 Alie Street London E1 8DE uk.info@xceedgroup.com Phone: +44 (0) Fax: +44 (0) New York 100 Church Street 8th Floor New York NY us.info@xceedgroup.com Phone: Fax: Edinburgh 10 Lochside Place Edinburgh EH12 9RG uk.info@xceedgroup.com Phone: +44 (0) Fax: +44 (0)