Welcome. On behalf of the Navitas College of Public Safety team, we look forward to meeting and working with you during your studies with us.

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1 Course Prospectus

2 Welcome Welcome to the Navitas College of Public Safety and our education and training programs. We are a proud Navitas provider in the Workforce Division offering a range of services that prepares or further develops individuals for work. Our students and corporate clients participate in a range of high-quality courses that are taught by leading professionals in the field. All our programs have been developed to meet the demands of today s workforce. They are innovative, stimulating and targeted across work sectors so that course participants achieve maximum outcomes. As a participant, you will often be exposed to the broad range of work based skills considered essential for the Australian workforce. These skills include communication, teamwork, problem solving, initiative and enterprise, planning and organising, self-management, learning and technology. With campuses in Melbourne, Sydney and Brisbane, we also have the capability to deliver training throughout Australia at our modern educational facilities. On behalf of the Navitas College of Public Safety team, we look forward to meeting and working with you during your studies with us. Tony Zalewski General Manager Navitas College of Public Safety

3 Table of contents About the College... 2 About NCPS security training... 3 Security...4. Certificate II in Security and operations (CPP20207)...4. Certificat III in Security Operations (CPP30407)...4 Investigations... 5 Certificate III in Investigative Services (CPP30607)... 5 Security and Risk Management Certificate IV in Security and Risk Management (CPP40707) Diploma of Security & Risk Management (CPP50607)...7 Occupational Health and Safety... 8 Initial course for Health and Safety Representatives, Supervisors and Managers -. delivered at Melbourne Campus WorkCover OHS Consultation delivered at Sydney Campus (90502NSW) Course in functioning as a Workplace Health and Safety Rep...9. Certificate III in Occupational Health and Safety (BSB30707) Certificate IV in Occupational Health and Safety (BSB41407) Diploma of Occupational Health and Safety (BSB51307) First Aid...12 Course in First Aid (Level 2/senior First Aid HLTFA301B)...12 Apply Cardiopulmonary Resuscitation (HLTCPR201A)...13 Emergency Management...14 Workplace emergency preparedness Area Warden Training Chief Warden Training...15 Occupational Violence and Aggression Management...16 Handling Occupational Violence and Aggression (21749VIC) Coordinating Occupational Violence and Aggression (21750VIC) Managing Incidents of Occupational Violence and Aggression (21751VIC)...16 Workplace Bullying Course in Handling Workplace Bullying (21736VIC) Workplace Training and Assessment...18 Certificate IV in Training and Assessment (TAA40104)...18 Management qualifications...19 Diploma of Management (BSB51107)...19 Enrolment process flowchart Navitas Your world, faster...21

4 About the College Established in 1990, the Navitas College of Public Safety is a fully accredited training and higher education provider. We focus on all aspects of public safety, from short courses through to degree qualifications. We are able to offer you a career development pathway that leads from important operational areas of work to a professional degree and beyond. When you make the choice to complete a training program with NCPS, you will be learning in an environment which focuses on risk minimisation, innovation and best practice. In fact, much of our work is lead practice as we set many standards in public safety strategies both within Australia and abroad. The Navitas College of Public Safety has earnt a reputation within public safety for excellence. We are the preferred training provider for many major employers for both base or entry level through to higher level training within the workplace. NCPS clients include law enforcement bodies such as police, government departments and a large number of public and private commercial entities. NCPS is a multiple winner of the Australian security industry s Excellence in Training award, and has also achieved international acclaim for its innovative approaches to global security and safety issues. Information resources NCPS has qualified and experienced staff on hand to answer your questions and has a dedicated library full of practical resources including the latest shelf and electronic materials to support your studies. These resources are also accessible for enrolled students online. Why study at the Navitas College of Public Safety? Students are eligible to obtain professional. recognition within their industry and, where applicable, their workplace. Students may be able to claim Tax Benefits if they are able to prove that the course they complete is directly related to their work. Students are able to progress through NCPS s pathway s to higher level certificates, diplomas, and in some circumstances a bachelor or graduate program. All courses at NCPS are accredited and strongly supported by relevant industry. Our flexible learning approach means students can engage in the learning process when it s convenient for them. All our courses are taught by leading industry professionals and closely monitored by our Course Advisory Panel. Employers are able to claim Tax Offsets on their assessable income when any relevant professional development expense is incurred in gaining or producing assessable income; or when it is necessarily incurred in carrying on a business for the purpose of gaining or producing assessable income (Income Assessment Tax Act 1997). Make your world a safer place by completing a Navitas College of Public Safety course in

5 About NCPS security training The Navitas College of Public Safety is a specialist provider of security courses from entry level at. Certificate I to university equivalent degrees. Since 1990, NCPS has been responsible for many. security training and system initiatives within Australia and abroad. We have also won the Australian Security Industry s Excellence in Training Award three times and regularly provide advice on security issues to the public and private sectors. NCPS teaching staff are selected based upon their current practical knowledge and recognition of professional expertise. Facilities Security Government Security Public Venue Security Our security courses, where necessary, align with regulatory pre-licensing requirements. For example, to work as a security guard (unarmed) you must complete a Certificate II course and yet for a security consultant/ adviser you must complete a Certificate IV course. For specific information about licensing and training requirements please contact one of our course coordinators or visit the NCPS website Private Sector Security Security Specialist Security Corporate Security Security pathway Certificate II in Security Operations Certificate III in Security Operations Certificate IV in Security and Risk Management Diploma of Security and Risk Management Graduate Programs About the security industry Security is a rapidly growing profession involving the strategic application of resources including physical, personnel and protocols to protect and manage assets in a broad range of environments. Security professionals must also comply with strict regulatory requirements including standards, licensing and specific statutory functions. The modern security professional must be multi-skilled, highly trained, versatile and able to work in a diverse range of areas. The Australian security industry is identified as an important component of the Australian public safety strategy. Security personnel work in all areas of the workforce including aviation, maritime, border protection, and public or private protective services. Our course content has been developed based upon international research projects to ensure students are exposed to the most relevant, comprehensive and practical content available. Persons with appropriate security qualifications can develop careers in: Security divisions of major public or private enterprises; Consulting on security issues; Managing private security firms; Emergency, risk or hazard management including health & safety; Risk assessments; Loss prevention or asset protection; Aviation security operations; Fraud control and revenue protection; Healthcare security; Crowd control, Valuable consignment, cashin-transit and banking; Training and education; Security and information technology; and Any number of guarding related areas 3

6 Security The Navitas College of Public Safety is the Industry s choice, supported by major employers and provides a unique range of training courses that meet the requirements for gaining security license. We are also the preferred training provider for many major employers. Certificate II in Security Operations combined unarmed guard and crowd control (CPP20207) Overview Nationally recognised qualification that satisfies training criteria for entry level security licensing as an unarmed security guard or crowd controller. The course is designed for all operational areas of security including static guarding, mobile patrols, retail, aviation, maritime, hotels, nightclubs, casinos, gaming venues and major events. Entry Requirements Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Security licensing also requires a relatively clear criminal history where there is any doubt ring NCPS before enrolling or contact Victoria Police - Licensing Services.. Phone: licensingservices@police.vic.gov.au Course Duration and Content The course is conducted full time over 17 days with some minor home tasks. Content includes working effectively in the security industry, law, managing conflict, working in a team, using basic security equipment, communication strategies, first aid, report writing and giving evidence. This course combines theory and practical training with students participating in excursions and activities to reinforce classroom based learning. Baton and Handcuff Victorian legislation allows for security guards to carry batons and handcuffs whilst performing their duties if they have received proper training. This course is designed to provide participants with the necessary skills and knowledge to carry and use effectively security batons and handcuffs. Entry Requirements Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. They must also have completed a Certificate II in Security Operations (CPP20207) Course Duration and Content The course is delivered over 3 days direct delivery. Content includes legislation, use of force guidelines, baton technique, principles of control, and restraint and handcuff applications. Certificate III in Security Operations (CPP30407) Overview Nationally recognised qualification that satisfies training criteria for licensing of a Bodyguard. The course is designed for basic bodyguard and close personal protection operations. Entry Requirements Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English and must have completed Certificate II (CPP20207) in Security Operations. Course Duration and Content The course is 19 days direct delivery. Topics include Assignment Preparation, Working With Teams, Risk Assessment and Unarmed Control Techniques. The course combines theory and practical training with student participating in excursions and activities to reinforce classroom based learning. IMPORTANT - To obtain a security guard or crowd controller licence, you must complete the Certificate II in Security Operations course (CPP20207) To renew your crowd control licence (no such requirement for unarmed security guards), you must complete further training (Certificate III in Security Operations CPP30407) to renew your licence 4

7 Investigations The Navitas College of Public Safety offers a popular and practical Certificate III in Investigative Services. The course is designed to enhance the effectiveness of persons responsible for investigations in any workplace. This course is also a pre-licensing qualification for private investigators in most jurisdictions. Certificate III in Investigative Services (CPP30607) The aim of the course is to develop a student s proficiency in investigation methodologies including surveillance and factual investigation techniques, preparing documentation and giving evidence in court. Leadership, supervision and organisational skills are also developed. This course complies with the training requirements for licensing of (specific classes of) inquiry agents/ investigators agents in most jurisdictions. Working effectively in the investigative services industry Law and investigation Interviewing techniques Statement taking Scene examination Covert surveillance Investigative report writing Preparing and presenting evidence This course is aimed at persons who wish to become a Private Investigator, and obtain a licence for Investigations. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Qualification pathways Students who complete this qualification will be eligible to enrol in Certificate IV in Security and Risk Management or the Certificate III in OHS. Investigations pathway Certificate III in Investigative Services Certificate IV in Security and Risk Management Diploma of Security and Risk Management Graduate Programs Certificate III in investigative Services (CPP30607) 5

8 Security and Risk Management The Navitas College of Public Safety provides two nationally recognised security and risk management courses. These courses focus on critical issues of security and risk management for a broad range of workplaces in both public and private sectors. The courses are aimed at minimising security risks thereby allowing you to contribute to a secure and more productive work environment. Certificate IV in Security and. Risk Management (CPP40707) The aim of this course is to develop a student s competence in risk management and risk assessment methodologies with a specific focus on security related risk. Subject matter includes asset identification, threat assessment, monitoring security operations and advising on security needs. Certificate IV in Security and Risk Management is the entry level training requirement for security industry business licensing. It is also a requirement in some jurisdictions for licensing or registration as a security consultant. Identify and assess assets Assess threat Assess risks Advise on security needs Develop work priorities Monitor and review security operations Facilitate workplace briefing and debriefing processes Show leadership in the workplace Manage a safe workplace Implement effective communication techniques Implement effective workplace relationships This course is suitable for any person who wishes to be qualified to identify, evaluate, analyse and treat a broad range of potential security threats. The course is also suitable for persons with an interest in health and safety, or issues regarding security in the workplace. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. It is also desirable that students have completed training at Certificate III or have workplace competencies equivalent to this level. Qualification pathways Students who complete this qualification will be eligible to enrol in the Diploma of Security and Risk Management. The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage the College to conduct its own in house course. See our website for specific details or contact one of our course coordinators. Certificate IV in Security and Risk Management (CPP40707). Diploma of Security Risk Management (CPP50607) 6

9 Diploma of Security & Risk Management (CPP50607) This course leads from the Certificate IV in Security and Risk Management. The aim of this course is to further develop a student s competence in risk management and risk assessment strategies. Subject matter includes asset identification, threat assessment, consequence analysis and risk management planning. The qualification also includes extensive understanding of staff management and business skills. Assess security risk management options Coordinate security operations Manage personal work priorities and professional development Provide leadership in the workplace Manage effective workplace relationships Manage quality customer service Facilitate work teams Establish and maintain an OHS system Students must have completed the Certificate IV in Security and Risk Management and must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Qualification pathways Students who complete this qualification will be eligible to enrol in the Bachelor of Science (Security) or the Bachelor of Social Science (Public Safety). Security and Risk Management pathway Certificate IV in Security and Risk Management Diploma of Security and Risk Management Graduate Programs This course is suitable for any person who wishes to specialise in security risk management within an organisation or as a consultant. The course is also suitable for persons with an interest in health and safety, or issues regarding security in the workplace at a management or director s level. 7

10 Occupational Health and Safety The Navitas College of Public Safety provides a number of Occupational Health and Safety courses. These courses are aimed at maximising your workplace effectiveness by reducing various occupational health and safety risks thereby allowing you to contribute to a safer and more productive work environment. VIC Initial course for Health and Safety Representatives, Supervisors and Managers - delivered at Melbourne Campus. The Victorian legislation outlines a number of obligations on employers and employees to maintain workplaces that, so far as is reasonably practicable, eliminates risks to health and safety. Employers are also required to consult with employees and where relevant facilitate workplace Health and Safety Representatives undertaking a 5 day WorkSafe approved training program. The initial course for Health and Safety Representatives, Managers and Supervisors will enable you to acquire the necessary knowledge and skills to be an effective Health and Safety Representative in your workplace. Introduction to OHS Legislation Requirements of the Occupational Health & Safety Act 2004 Roles and responsibilities of a Health and Safety Representative Consultation & issue resolution Risk management Workplace inspections Identifying workplace hazards Manual handling Hazardous substances Occupational Violence Accident reporting and investigation Occupational Health and Safety Systems Health and Safety committees Role of WorkSafe Inspectors This course is relevant for elected Health and Safety Representatives in the workplace, Supervisors or Managers with responsibilities for health and safety; and persons seeking an entry level program into higher qualifications in Occupational Health and Safety. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Course dates The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage the Institute to conduct its own in house course. See our website for specific details or contact one of our course coordinators. NSW WorkCover OHS Consultation delivered at Sydney Campus (90502NSW) The New South Wales legislation outlines a number of obligations on employers and employees to maintain workplaces that, so far as is reasonably practicable, eliminates risks to health and safety. Employers are also required to consult with employees and where relevant facilitate workplace Health and Safety Representatives undertaking a 4 day WorkCover approved training program. The initial course for Health and Safety Representatives, Managers and Supervisors will enable you to acquire the necessary knowledge and skills to be an effective Health and Safety Representative in your workplace. Workplace health and safety The role of OHS consultation in the workplace Effective OHS consultation in. the workplace Systematic management of health. and safety Action learning exercise Continuous improvement of OHS systems This course is relevant for elected Health and Safety Representatives in the workplace, Supervisors or Managers with responsibilities for health and safety; and persons seeking an entry level program into higher qualifications in Occupational Health and Safety. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Course fates The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage NCPS to conduct its own in house course. See our website for specific details or contact one of our course coordinators. 8

11 QLD Course in functioning as a Workplace Health & Safety Representative Queensland legislation outlines a number of obligations on employers and employees to maintain workplaces that, so far as is reasonably practicable, eliminate risks to health and safety. Employers are also required to consult with employees and where relevant facilitate Workplace Health and Safety Officers undertaking a 7 day Workplace Health & Safety Advisor approved training program. This course is suitable for elected Workplace Health & Safety Representatives, Supervisors or Managers with responsibilities for health and safety or people seeking an entry level program into higher qualifications in occupational health and safety. Entry requirements Students should possess reasonable literacy and numeracy skills with a sound grasp of spoken English. The prerequisite for entry to the Refresher program is completion of a 7 day Course in functioning as a Workplace Health & Safety Representative. Course duration The course requires a minimum of 49 hours face-to-face delivery and is generally conducted 1 day per week over a 7 week period. Refresher programs are conducted over a 2 day face-to-face delivery. WHSR01A - Identify and apply Workplace Health & Safety information Common Law & Statute Law Workplace Health and Safety Act 1955 Workplace Health and Safety. Regulations 1997 Ministerial notices Codes of practice Safety performance overviews Cost of workplace injury Factors contributing to poor. safety performance WHSR02A - Identify hazards and control risks in the workplace Concept of risk management Identifying workplace hazards Assessing risk Identify and recommend control measures to manage exposure to identify workplace hazards and risks Monitoring and reviewing. control measures Risk assessment methods specific to workplace hazards Health and hygiene Specific workplace hazards WHSR03A - Represent workers in workplace health and safety consultation mechanisms WHS Representatives legislation and entitlements WHS Committees legislation, functions and membership Consultation, communication and negotiating skills WHS reports WHSR04A - Issuing workplace health and safety provisional improvement notices (PINS) Apply PINS related WHS information relevant to the workplace Apply consultative methods in the resolution of identified WHS issues Apply correct process for the issuing of PINS in the workplace 9

12 Certificate III in Occupational Health and Safety (BSB30707) This course aims to provide the knowledge and skills required for a person working within any business environment. This is a nationally recognised qualification in Occupational Health and Safety. Apply knowledge of OHS legislation in the workplace Participate effectively in OHS communication and consultative processes Contribute to OHS hazard identification and risk assessment Contribute to OHS hazard control Contribute to OHS issue resolution Contribute to implementing emergency prevention activities and response procedures Participate in OHS investigations Deliver and monitor a service to customers Work effectively with diversity Contribute to workplace innovation Write simple documents Process customer complaints This is an introductory level OHS program suitable for people with an interest in workplace safety or wishing to start formal studies in the field of OHS. Whilst this program has been developed for persons already employed, it is also suitable for persons about to enter the workforce with an interest in the relevant area. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. We also recommend completion of the Initial Course for Health and Safety Representatives, Supervisors and Managers or the Workcover OHS Consultation program. Qualification pathways Students who complete this qualification will be eligible to enter the Certificate IV in OHS program. Course dates The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage the College to conduct its own in house course. See our website for specific details or contact one of our course coordinators. Certificate IV in Occupational Health and Safety (BSB41407) This course aims to provide the knowledge and skills required for a person working within any environment to minimise safety risks within their workplace. This course provides participants with specific competencies and knowledge required to adequately perform duties in the field of occupational health and safety. Contribute to the implementation of a systematic approach to managing OHS Contribute to the implementation of the OHS consultation process Identify hazards and assess OHS risks Contribute to the implementation of strategies to control OHS risk Contribute to the implementation of emergency procedures Assist with compliance of OHS and other relevant laws Monitor a safe workplace Write simple documents Establish effective workplace relationships This course is suited to safety representatives whom have been active for a number of years and safety professionals without formal qualifications. It also is suitable for persons employed who are seeking to further expand their competence in occupational health and safety or to gain positions where there is a requirement for competence in the area. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English and have successfully completed the Certificate III in Occupational Health and Safety or have equivalent vocational competencies. Qualification pathways Students who complete this qualification will be eligible to enrol in the Diploma of Occupational Health and Safety (BSB51307) Course dates The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage the College to conduct its own in house course. See our website for specific details or contact one of our course coordinators. Occupational Health and Safety pathway Certificate III in Occupational Health and Safety Certificate IV in Occupational Health and Safety Diploma of Occupational Health and Safety Graduate Programs 10

13 Diploma of Occupational Health and Safety (BSB51307) This course aims to provide the knowledge and skills required for a person specialising in occupational health and safety. It is also suitable for the safety professional seeking a national qualification to enhance their job knowledge and prospects. Participate in the coordination and maintenance of a systematic approach to managing OHS Participate in the management of the OHS information and data systems Assist in the design and development of the OHS participative arrangements Apply principles of OHS risk management Manage hazards in the work environment Monitor and facilitate the management of hazards associated with plant Facilitate the application of principles of occupational health to control OHS risk Participate in the investigation of incidents Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English and have successfully completed the Certificate IV in Occupational Health and Safety or equivalent. Qualification pathways Students who complete this qualification will be eligible to enrol in our Bachelor of Social Science (Public Safety) and receive some credit for their studies at diploma level. Course dates The Navitas College of Public Safety provides opportunities for individuals and organisations to complete this course. Individuals are able to join an open course and, provided sufficient persons are available an organisation is able to engage the College to conduct its own in house course. See our website for specific details or contact one of our course coordinators. This program has been developed for persons already employed however is also suitable for persons seeking to further expand their competence in occupational health and safety or to gain positions where there is a requirement for competence in the area. Diploma of Occupational Health and Safety (BSB51307) 11

14 First Aid The Navitas College of Public Safety provides a number of popular First Aid courses. These courses have been designed to develop a student s competence in providing Emergency First Aid, as well as in maintaining or restoring breathing in adults, children and infants. Course in First Aid. (Level 2/Senior First Aid). (HLTFA301B) The aim of this course is to develop a participant s competence in providing emergency first aid. This includes the ability to respond to first aid situations, casualty assessment, decision-making, referral and basic life support functions including rescue breathing and cardio pulmonary resuscitation (CPR). The program also addresses issues related to patient management such as providing first aid for fractures and wounds. The course is presented in line with adult learning principles and involves two days face to face activity using Navitas College of Public Safety materials and support resources. Successful participants achieve a. Statement of Attainment for:. HLTFA301B Provide First Aid. This course is suitable for anyone that wants to gain formal qualifications in First Aid. Particularly, it is suited to people who are seeking employment where First Aid is a prerequisite of employment. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. 12

15 Apply Cardiopulmonary Resuscitation. (HLTCPR201A) The aim of this course is to develop a student s competence in maintaining or restoring breathing and circulation in an adult, child or infant. This includes the ability to respond in the first few minutes to a life-threatening situation, conducting casualty assessment and performing basic life support functions until medical assistance arrives. This course also applies to persons wishing to refresh their knowledge and maintain the currency of previously acquired first aid qualifications. Successful participants achieve a Statement of Attainment. This course is suitable for anyone that wants to gain formal qualifications in applying CPR. Particularly, it is suited to people who are seeking employment where CPR is a prerequisite of employment. Learn the DRABC Action plan The DRABC Action plan is a vital aid to the first aider in assessing whether the casualty has any life-threatening conditions and if any immediate first aid is necessary. D check for DANGER R check for RESPONSE A check for AIRWAY B check for BREATHING C give CPR Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. 13

16 Emergency Management The Navitas College of Public Safety has developed an integrated Emergency Management training and online reporting strategy for organisations and its people that: Aligns with AS3745:2002 Emergency Control Organisation and Procedures for Buildings Structures and Workplaces and relevant legislation including OHS; Results in nationally recognised units under the Public Safety Training Package; Seeks to minimise the vicarious risks that potentially flow to business executives, boards and compliance committees under OHS legislation and common law; Introduces participants to the importance of integrated emergency and security risk management audits; and Through our MORP (Monthly Online Reporting Program) automates the reporting process to maximise the integrity of the emergency strategy and ensure data is freely available as required for the workplace. There are four common levels of emergency training provided by Navitas College of. Public Safety. Workplace emergency preparedness This course has been designed to teach students how to: Identify, monitor and report situations that could lead to a workplace emergency; Correct situations that could prevent workplace emergencies from being safely handled; Prepare for emergency situations and respond to warnings and advice; and Evacuate the work area. The course is presented in line with adult learning principles and involves completion of an interactive on-line CD resource and workbooks. This short course has been developed for any person in the workplace as an introduction to emergency strategies. The program pathways into warden training programs. Successful participants achieve a Statement of Attainment for: Identify and help prevent and report potential workplace emergency situations Understanding reporting and responding to emergencies Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Warden Training This course has been designed to teach students how to: Identify, monitor and report situations that could lead to a workplace emergency; Operate as part of an emergency control organisation; and Confine small workplace emergencies. The course is presented in line with adult learning principles and involves completion of an interactive on-line CD resource and workbook. In addition, wardens must complete practical fire extinguisher training and participate in an evacuation drill. This program has been developed for persons already employed and have the responsibilities of a BECO/fire warden, however it is also suitable for persons about to enter the workforce. This program leads to area and chief warden programs. Successful participants achieve a Statement of Attainment for: Identify and help prevent and report potential workplace emergency situations Understand reporting and responding to emergencies Responding to emergencies Basic fire extinguisher use Evacuation procedures Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. 14

17 Area Warden Training This course has been designed to teach students how to: Identify, prevent and report situations that could lead to a workplace emergency; Ensure workplace emergency strategies are implemented; Respond to workplace emergencies; Operate as part of an emergency control organisation and lead an ECO; and Confine small workplace emergencies. The course is presented in line with adult learning principles and involves completion of an interactive on-line CD resource and workbooks. In addition, area wardens must complete practical fire extinguisher training and participate in an evacuation drill. Successful participants achieve a Statement of Attainment for: Identify and help prevent emergency situations Understand reporting and responding to emergencies Responding to emergencies Basic fire extinguisher use Evacuation procedures Leading a team Responsibilities in emergencies This short course has been developed for any person appointed as an area or floor warden. The program pathways into higherlevel warden training programs. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Chief Warden Training This course has been designed to teach students how to: Identify, prevent and report situations that could lead to a workplace emergency; Ensure workplace emergency strategies are implemented; Respond to workplace emergencies; Operate, lead and manage an emergency control organisation; and Confine small workplace emergencies. The course is presented in line with adult learning principles and involves completion of an interactive on-line CD resource and workbooks. In addition, chief and deputy chief wardens, and communications officers must complete practical fire extinguisher training and participate in an evacuation drill. Successful participants achieve a Statement of Attainment for: Identify and help prevent emergency situations Understand reporting and responding to emergencies Responding to emergencies Basic fire extinguisher use Evacuation procedures Leading a team during emergencies Responsibilities in emergencies Communicating with emergency services Participating in an emergency. planning committee This short course has been developed for any person appointed as a chief warden, deputy chief warden or communications officer in the workplace. The program pathways into security and risk management training at Certificate IV level and/or our OHS courses. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. 15

18 Occupational Violence and Aggression Management Handling Occupational Violence and Aggression (21749VIC) The aim of this course is to develop the ability of persons to recognise the common causes of occupational violence and aggression and implement localised strategies when faced with situations involving the display of violence or aggression. Understanding anger and aggression Risk assessment Defusing and de-escalation strategies Legal considerations Communication skills Tactical options This program is generally aimed at persons involved in regular staff conflict or intervention. These may include reception staff, customer service personnel, information officers or other general public contact staff. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Coordinating Occupational Violence and Aggression (21750VIC) This course covers the knowledge and skills required to coordinate team responses to occupational violence and aggression in the workplace. Participants will have an understanding of strategies that apply to minimising inappropriate behaviours involving violence and aggression. The course applies equally to a small or large organisation. Understanding anger and aggression Risk assessment Defusing and de-escalation strategies Legal considerations Communication skills Team tactics Restraint and control Tactical options This program is generally aimed at persons in occupational settings with a greater potential for conflict such as healthcare workers, statutory law enforcement, compliance officers, workplace inspectors, security officers and similar roles. Staff may also have some involvement in occupational violence and workplace aggression policy and procedural development. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Managing Incidents of Occupational Violence and Aggression (21751VIC) This course covers the knowledge and skills required to manage a system of work to minimise the risk of occupational violence and aggression. Content includes organising the workplace, working with individuals and teams and understanding management strategies to minimise risk of occupational violence and aggression. Nationally Recognised Training: 21751VIC Understanding anger and aggression Risk assessment Defusing and de-escalation strategies Legal considerations Communication skills Team tactics Restraint and control Aggression team management Dealing with weapons Advanced environmental factors This program is generally aimed at persons involved in high risk roles such as emergency or aggression management teams in a hospital or psychiatric facility, youth workers, psychiatric services staff or law enforcement professionals with a compliance and detainment responsibility. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. The Navitas College of Public Safety offers a number of Occupational Violence and Aggression Management Courses. These courses have been developed to enable employees and managers to identify, manage and prevent incidents of occupational violence in the workplace, as well as workplace bullying. 16

19 Workplace Bullying Course in Handling. Workplace Bullying (21736VIC) The Navitas College of Public Safety has developed an innovative on-line learning and assessment strategy to assist organisations and individuals to comply with Occupational Health and Safety legislation in providing a safe and healthy work environment. This program is nationally accredited and the objectives are to provide participants with an understanding and basic level of response to acts involving bullying behaviour. Bullying in the workplace How to prevent workplace bullying Handling incidents Reporting incidents Any person in any workplace where there is a requirement to interact with others Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Handling Occupational Violence and Aggression (21749VIC). Coordinating Occupational Violence and Aggression (21750VIC). Managing Incidents of Occupational Violence and Aggression (21751VIC). Course in Handling Workplace Bullying (21736VIC) 17

20 Workplace Training and Assessment The Navitas College of Public Safety offers the Certificate IV in Training and Assessment. This qualification must be held by anyone who desires to teach in competency-based training environments. The course has a specific focus on the education and training process in VET (Vocational Education and Training). Certificate IV in Training. and Assessment (TAA40104) Nationally recognised qualification that satisfies training criteria to deliver training services and conduct competency based assessments in accordance with national training frameworks and industry requirements. The Certificate IV. in Training and Assessment replaces the Certificate IV in Assessment and Workplace Training (BSZ40198) and is ideally suited to those seeking employment as a trainer and assessor or who are currently employed as a workplace trainer and assessor and wish to upgrade or formalise their skills. Work effectively in vocational education and training Foster and promote an inclusive. learning culture Ensure a healthy and safe learning environment Use Training Packages to meet. client needs Design and develop learning programs Plan and organise group-based delivery Facilitate work-based learning Facilitate individual learning Plan and organise assessment Assess competence Develop assessment tools Participate in assessment validation Work skills This course is aimed at persons who are interested in developing the skills of others within the workplace and who are required to be trained assessors and workplace trainers. There are no prerequisites although students are expected to have a reasonable command of the English language. 18

21 Management qualifications Diploma of Management (BSB51107) This course aims to provide the knowledge and skills required for a person working as a middle level manager in a medium to large organisation. Participants will develop an ability to manage people, information, and financial and physical resources to achieve business objectives in a team-based environment. Please note this course focuses on management strategies in a public safety or security related workplace. It is suitable for persons with a direct responsibility for workplace security and safety. It is also suitable for persons aspiring for such positions. This program has been developed for persons already employed however is also suitable for potential managers, para-professionals, and office or administrative supervisors and managers. Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English. Identify risk and apply risk management processes Manage risk Manage personal work priorities and professional development Ensure a safe workplace Develop a workplace learning environment Manage people performance Ensure team effectiveness Facilitate continuous improvement 19

22 Enrolment process flowchart Step 1 Visit Select your course and complete the enrolment form. Step 2 We will contact you to process course fees. Then we will send out confirmation of enrolment and receipt. Step 3 Attend class or apply for RPL.* Complete and submits assessment. Step 4 Your submissions are assessed and you receive a result. Step 5 Your certificate is issued. Certificate can be collected from the college or posted to you. 20

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24 Navitas College of Public Safety PO Box A Beckett Street Melbourne VIC 8006 Australia Priority Telephone Facsimile training@ncps.edu.au Part of the Navitas Group ABN CRICOS Provider Code: 01945J The information in this brochure is correct at the time of printing. Changes in circumstances after this date may alter the accuracy or currency of the information. Navitas College of Public Safety reserves the right to alter any matter described in this brochure without notice. Readers are responsible for verifying information that pertains to them by contacting Navitas College of Public Safety. Printed December Selected photographs in this publication are Copyright Paul Foley/Lightmoods 2008 This brochure is provided free of charge. NM