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- Loraine Wilkerson
- 8 years ago
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1 Allgemeine Geschäftsbedingungen der mindp o o l N ick scha s & W iegma nn GbR Geschäftsber eich H o sting 1. Geltungsbereich 1. 1 D i e m i n d p o o N i c k s c h & W i e g m n G b R ( i m f o e n d e n m i n d p o o g e n n t ) e r b r i n g t L i e f e r u n g e n u n d L e i s t u n g e n i m B e r e i c h H o s t i n g s s c h e ß c h f G r u n d e d i e s e r G e s c h ä f t s b e d i n g u n g e n. l as an lg l an alle au li li au lag 1. 2 V o n d i e s e n G e s c h ä f t s b e d i n g u n g e n i n s g e s t o d e r t e i e i s e w e i c h e n d e A G B d e s K u n d e n e r k e n n e n w i r n i c h t, e s s e i d e n n, w i r h e n d i e s e n s d r ü c k c h s c h r i f t c h z u g e s t i m m t. D i e s e G e s c h ä f t s b e d i n g u n g e n g e e n c h d n s s c h e ß c h, w e n n w i r i n K e n n t n i s e n t g e g e n s t e h e n d e r A G B d e s K u n d e n u n s e r e L e i s t u n g e n v o r b e h s e r b r i n g e n. am lw ab an ab au li li lt au an au li li alt lo 1. 3 D i e s e A e m e i n e n G e s c h ä f t s b e d i n g u n g e n g e e n c h f ü r z u k ü n f t i g e G e s c h ä f t e d e r P t e i e n. llg lt au ar 1. 4 D i e u n t e r s c h i e d c h e n T o p e v e o m n s ( " E n d k ü r z e ) w e r d e n v o n e i n e r V i e u n t e r s c h i e d c h e r, m e i s t n i o n r O r g i s i o n e n v e r w e t. J e d e d i e s e r O r g i s i o n e n z u r V e r g e v o n D o m n s h u n t e r s c h i e d c h e B e d i n g u n g e n f ü r d i e R e g i s t r i e r u n g u n d V e r w u n g d e r T o p e v e o m n s, d e r z u g e h ö r i g e n S u b e v e D o m n s u n d d e r V o r g e h e n s w e i s e b e i D o m n s t r e i t i g k e i t e n f g e s t e. S o w e i t T o p e v e o m n s G e g e n s t d d e s V e r t r e s s i n d, g e e n e r g ä n z e n d d i e e n t s p r e c h e n d e n V e r g e b e d i n g u n g e n. S o w e i t. d e o m n s G e g e n s t d d e s V e r t r e s s i n d, g e e n n e b e n d e n D E N I C e g i s t r i e r u n g s b e d i n g u n g e n, d i e D E N I C R e g i s t r i e r u n g s r i c h t n i e n s o w i e d i e D E N I C i r e k t p r e i s s t e li -L l-d ai l" lz ah l li at ale an at alt an at ab ai at li alt -L l-d ai -L l ai ai au llt -L l-d ai an ag lt ab -D ai an ag lt -R - li -D li 1. 5 Ä n d e r u n g e n d i e s e r A e m e i n e n G e s c h ä f t s b e d i n g u n g e n w e r d e n 1 4 T e n h d e r e n V e r ö f f e n t c h u n g f h t t p : / / w w w. m i n d p o o n e t / w i r k s, s o f e r n d e r K u n d e d e n j e w e i g e n Ä n d e r u n g e n n i c h t s p ä t e s t e n s 1 4 T e n h d e r V e r ö f f e n t c h u n g w i d e r s p r i c h t. llg ag ac li au l. am li ag ac li 2. L eistungsp f lichten 2. 1 m i n d p o o g e w ä h r i s t e t e i n e E r r e i c h b k e i t i h r e r S e r v e r v o n 9 9 % i m J r e s m i t t e H i e r v o n s g e n o m m e n s i n d Z e i t e n, i n d e n e n d e r S e r v e r f g r u n d v o n t e c h n i s c h e n o d e r s o n s t i g e n P r o b m e n, d i e n i c h t i m E i n f s s b e r e i c h v o n m i n d p o o e g e n ( h ö h e r e G e w, V e r s c h u e n D r i t t e r e t c. ) n i c h t z u e r r e i c h e n i s t. m i n d p o o k n d e n Z u g g z u d e n L e i s t u n g e n b e s c h r ä n k e n, s o f e r n d i e S i c h e r h e i t d e s N e t z b e t r i e b e s, d i e A u f r e c h t e r h u n g d e r N e t z i n t e g r i t ä t, i n s b e s o n d e r e d i e V e r m e i d u n g s c h w e r w i e g e n d e r S t ö r u n g e n d e s N e t z e s, d e r S o f t w e o d e r g e s p e i c h e r t e r D e n d i e s e r f o r d e r n. l le ar ah l. au au le lu l li alt ld l an an alt ar at 2. 2 F ü r j e d e I n t e r n e t o m n d e s K u n d e n k n n u r e i n L e i s t u n g s t i f v o n m i n d p o o g e n u t z t w e r d e n. -D ai an ar l
2 2. 3 S o w e i t n i c h t s d e r e s v e r e i n b t i s t, i s t e i n D e n t r s f e r v o m e n v o n e i n e m G i g y t e p r o M o n i m T i f e n t h e n. D g e n u t z t e D e n t r s f e r v o m e n e r g i b t s i c h s d e r S u m m e n m i t d e m K u n d e n f t r i n V e r b i n d u n g s t e h e n d e n D e n t r s f e r s ( z. B. M, D o w n, U p, W e b s e i t e n ). F ü r d i e F e s t s t e n g d e s D e n t r s f e r v o m e n s e n t s p r i c h t e i n G i g y t e e i n t s e n d M e g y t e, e i n M e g y t e e i n t s e n d K i b y t e u n d e i n K i b y t e e i n t s e n d B y t e. an ar at an lu ab at ar alt as at an lu au alle au ag at an ai ls lo ad lo ad llu at an lu ab au ab ab au lo lo au 2. 4 D e r K u n d e w ä h b e i d e r B e s t e n g e i n e n k o n k r e t e n T i f s. D i e K o m b i n i o n v e r s c h i e d e n e r A k t i o n s n g e b o t e i s t n i c h t m ö g c h. lt llu ar au at -A li 2. 5 m i n d p o o i s t n i c h t v e r p f c h t e t v o n I n h e n d e s K u n d e n D e n s i c h e r u n g e n d u r c h z u f ü h r e n u n d v o r z u h e n. D e r K u n d e h i n g e g e n i s t g e m ä ß Z i f f e r z u r S i c h e r u n g s e i n e r D e n v e r p f c h t e t. E t w A b w e i c h e n d e s k n j e d e r z e i t v e r t r c h v e r e i n b t w e r d e n. E s g e e n d i e P r e i s e i n d e r g ü i g e n P r e i s s t e. G e s o n d e r t e V e r e i n b u n g e n m i t d e m K u n d e n h e n V o r r g. l li alt at alt at li as an ag li ar lt lt li ar ab an 3. D o m a inregistrierung, F reistellung, D o m a instreitigk eiten 3. 1 B e i d e r V e r s c h f u n g u n d / o d e r P f g e v o n D o m n s w i r d m i n d p o o i m V e r h ä n i s z w i s c h e n d e m K u n d e n u n d d e r j e w e i g e n O r g i s i o n z u r D o m n e r g e d i g c h V e r m i t t r t ä t i g. m i n d p o o h f d i e D o m n e r g e k e i n e n E i n f s s. m i n d p o o ü b e r n i m m t k e i n e G e w ä h r d ü r, d s d i e f ü r d e n K u n d e n b e t r t e n D o m n s ü b e r h p t z u g e t e i w e r d e n u n d / o d e r z u g e t e i e D o m n s f r e i v o n R e c h t e n D r i t t e r s i n d o d e r f D e r B e s t d h e n. af le ai l lt li an at ai -V ab le li als le l at au ai -V ab lu l af as an ag ai au lt lt ai au au an ab 3. 2 D e r K u n d e g t i e r t, d s d i e v o n i h m b e t r t e D o m n k e i n e R e c h t e D r i t t e r v e r t z t. V o n E r s z s p r ü c h e n D r i t t e r s o w i e n A u f w e n d u n g e n, d i e f d e r u n z u s s i g e n V e r w e n d u n g e i n e r I n t e r n e t o m n d u r c h d e n K u n d e n o d e r m i t B i g u n g d e s K u n d e n b e r u h e n, s t e d e r K u n d e m i n d p o o d e r e n A n g e s t e e u n d E r f ü n g s g e h i e n, d i e j e w e i g e O r g i s i o n z u r V e r g e v o n D o m n s s o w i e s o n s t i g e f ü r d i e R e g i s t r i e r u n g e i n g e s c h e t e P e r s o n e n f r e i. ar an as an ag ai le at an alle au lä -D ai lli llt l, llt llu lf li an at ab ai alt 4. L iz enz v ereinba rungen, U rheberrecht 4. 1 D e r K u n d e e r h ä v o n m i n d p o o f ü r d i e V e r t r s d e r e i n n i c h t s s c h e ß c h e s R e c h t z u r N u t z u n g d e r P r o g r m e ( L i z e n z ). W i r d d e r K u n d e v o n m i n d p o o f ü r M e h r f h z e n z e n d e s P r o g r m s t o r i s i e r t, s o g e e n d i e n h f o e n d e n N u t z u n g s b e d i n g u n g e n f ü r j e d e e i n z e e d i e s e r L i z e n z e n. D e r B e g r i f f " P r o g r m " u m f s t d O r i g i n r o g r m, V e r v i e ä i g u n g e n ( K o p i e n ) d e s s e e n s o w i e T e i d e s P r o g r m s s e s t d n, w e n n d i e s e m i t d e r e n P r o g r m e n v e r b u n d e n s i n d. E i n P r o g r m b e s t e h t s m c h i n e n s b e n A n w e i s u n g e n, d i o v i s u e n I n h e n u n d d e n z u g e h ö r i g e n L i z e n z m e r i e n. I m ü b r i g e n g e e n d i e L i z e n z b e s t i m m u n g e n d e r j e w e i g e n P r o g r m h e r s t e r. lt l ag au au li li am l ac li am au lt ac lg ln am as as alp am alle lf lt lb le am lb an an am am au as le ar au lle alt at ali lt li am lle 4. 2 D e r K u n d e v e r p f c h t e t s i c h s i c h e r z u s t e n, d s j e d e r, d e r d i e s e s P r o g r m n u t z t, d i e s e L i z e n z v e r e i n b u n g e i n h ä. D e r K u n d e d f d P r o g r m g i c h z e i t i g n u r f e i n e m R e c h n e r n u t z e n. E i n e " N u t z u n g " d e s P r o g r m s e g t v o r, w e n n s i c h d P r o g r m i m H p t s p e i c h e r o d e r f e i n e m S p e i c h e r m e d i u m e i n e s C o m p u t e r s b e f i n d e t. E i n P r o g r m, d d i g c h z u m Z w e c k e d e r P r o g r m v e r t e i n g f e i n e m N e t z w e r k e r v e r i n s t e r t i s t, g i n i c h t g e n u t z t. li lle as am ar lt ar as am le au am li as am au au am as le li am lu au -S alli lt als
3 m 4. 3 D i e v o n m i n d p o o e r h o b e n e n L i z e n z g e b ü h r e n r i c h t e n s i c h n h d e r H ä u f i g k e i t d e r N u t z u n g ( z u m B e i s p i e A n z d e r B e n u t z e r ), d e n R e s s o u r c e n ( z u m B e i s p i e P r o z e s s o r g r ö ß e ) o d e r e i n e r K o m b i n i o n s b e i d e m. W i r d d e r Z u g r i f f f e i n P r o g r m d u r c h e i n L i z e n z v e r w u n g s p r o g r m g e s t e u e r t, d ü r f e n K o p i e n e r s t e u n d f n M c h i n e n g e s p e i c h e r t w e r d e n, d i e u n t e r K o n t r o d i e s e s L i z e n z v e r w u n g s p r o g r m s s t e h e n, j e d o c h d f d i e N u t z u n g n i c h t d i e G e s t z d e r z u s s i g e n B e n u t z e r o d e r R e s s o u r c e n ü b e r s t e i g e n. E i n i g e P r o g r m e, d i e z u r N u t z u n g z u h s e o d e r f R e i s e n v o r g e s e h e n s i n d, d ü r f e n f e i n e m p r i m ä r e n u n d e i n e m w e i t e r e n C o m p u t e r g e s p e i c h e r t s e i n, j e d o c h d f d P r o g r m n i c h t f b e i d e n C o m p u t e r n g i c h z e i t i g t i v b e n u t z t w e r d e n. l ac l ah l l at au au am alt am llt au alle as lle alt am ar am ah l lä am au au au ar as am au le ak 4. 4 D e r K u n d e d f D e n s i c h e r u n g n h d e n R e g e d e r T e c h n i k b e t r e i b e n u n d h i e r f ü r d i e n o t w e n d i g e n S i c h e r u n g s k o p i e n d e r P r o g r m e e r s t e n. S o f e r n d H d b u c h f D e n t r ä g e r v o r e g t, d f e s f P i e r s g e d r u c k t w e r d e n. D e r K u n d e d f U r h e b e r r e c h t s v e r m e r k e v o n m i n d p o o n i c h t v e r ä n d e r n o d e r e n t f e r n e n. D e r K u n d e i s t n i c h t b e r e c h t i g t, d P r o g r m i n d e r e r W e i s e h i e r i n b e s c h r i e b e n z u n u t z e n, z u k o p i e r e n, z u b e b e i t e n, z u ü b e r t r e n, i n e i n e d e r e A u s d r u c k s f o r m u m z u w d e ( R e v e r s e s s e m b R e v e r s e o m p i ) o d e r i n d e r e r W e i s e z u ü b e r s e t z e n, s o f e r n e i n e s o h e U m w d n g n i c h t d u r c h s d r ü c k c h e g e s e t z c h e R e g e n g e n u n d i n g b v o r g e s e h e n i s t. E r i s t n i c h t b e r e c h t i g t, d P r o g r m z u v e r m i e t e n, z u v e r e n o d e r U n t e r z e n z e n z u v e r g e b e n. ar at ac ln am lle as an au at li ar au ap au ar l as am an als ar ag an an ln -A le - -C le an lc an lu au li li lu ab ar as am le as li 4. 5 S o w e i t d e m K u n d e n v o n m i n d p o o e i n z e i t c h b e s c h r ä n k t e s N u t z u n g s r e c h t f ü r d i e P r o g r m e o d e r W e r b e m e r i e n e i n g e r ä u m t w o r d e n i s t o d e r d N u t z u n g s r e c h t f g r u n d K ü n d i g u n g e n d e t, h d e r K u n d e D e n t r ä g e r m i t P r o g r m e n, e v e n t u e n K o p i e n s o w i e s c h r i f t c h e n D o k u m e n t i o n e n u n d W e r b e h i e n m i n d p o o z u r ü c k z u g e b e n. D e r K u n d e s c h t g e s p e i c h e r t e n P r o g r m e, s o w e i t e r n i c h t g e s e t z c h z u r n g e r e n A u f b e w r u n g v e r p f c h t e t i s t, v o n s e i n e n C o m p u t e r s y s t e m e n. D i e ü b r i g e n v e r t r c h e n N e b e n p f c h t e n d e s K u n d e n g e g e n ü b e r m i n d p o o b e s t e h e n ü b e r e i n e e v e n t u e K ü n d i g u n g o d e r e i n e B e e n d i g u n g d e s V e r t r e s f o r t. l li am at ali as au at alle at am lle alle li at lf an l lö alle am li lä ah li ag li li l lle ag 4. 6 F ü r j e d e n F all d e r Z u w i d e r h an d lu n g g e g e n d i e i n Z i f f e r 4. 1 b i s 4. 5 g e r e g e lt e n P f li c h t e n v e r s p r i c h t d e r K u n d e m i n d p o o l e i n e V e r t r ag s s t r af e i n H ö h e v o n E U R , V ertra gsa ngebo t, V ertra gsschluss, V ertra gsbeend igung 5. 1 i n d p o o l i s t b e r e c h t i g t, d e n A n t r ag d e s K u n d e n au f A b s c h lu s s d e s V e r t r ag e s i n n e r h alb e i n e r F r i s t v o n 1 4 T ag e n n ac h t e le f o n i s c h e r B e s t e llu n g o d e r A b s e n d u n g d e r B e s t e llu n g d u r c h d e n K u n d e n an z u n e h m e n D e r V e r t r k o m m t e r s t m i t G e g e n z e i c h n u n g d e s K u n d e n t r s d u r c h m i n d p o o o d e r m i t d e r e r s t e n E r f ü n g s h d n g z u s t d e. ag an ag l llu an lu an 5. 3 S o w e i t k e i n e w e i c h e n d e n R e g e n g e n g e t r o f f e n w u r d e n, w i r d d e r V e r t r f u n b e s t i m m t e Z e i t g e s c h s s e n. D V e r t r s v e r h ä n i s k n v o n b e i d e n P t e i e n o h n e A n g e v o n G r ü n d e n m i t e i n e r F r i s t v o n 3 0 T e n z u m M o n s e n d e g e k ü n d i g t w e r d e n. ab lu ag au lo as ag lt an ar ab ag at 5. 4 m i n d p o o l i s t b e r e c h t i g t, d i e D o m ai n d e s K u n d e n n ac h B e e n d i g u n g d e s V e r t r ag e s f r e i z u g e b e n. S p ä t e s t e n s m i t d i e s e r F r e i g ab e e r lö s c h e n alle R e c h t e d e s K u n d e n au s d e r R e g i s t r i e r u n g.
4 5. 5 W e r d e n v o n D r i t t e n g e g e n ü b e r m i n d p o o A n s p r ü c h e w e g e n t s ä c h c h e r o d e r b e h p t e t e r R e c h t s v e r t z u n g g e m ä ß Z i f f e r 9. 2 g e e n d g e m h t, i s t m i n d p o o b e r e c h t i g t, d i e D o m n d e s K u n d e n u n v e r z ü g c h i n d i e P f g e d e s R e g i s t r s z u s t e n u n d d i e e n t s p r e c h e n d e P r ä s e n z d e s K u n d e n z u s p e r r e n. l at li au le lt ac l ai li le ar lle 5. 6 U n b e r ü h r t b i b t d R e c h t b e i d e r P t e i e n z u r f r i s t s e n K ü n d i g u n g s w i c h t i g e m G r u n d. E i n w i c h t i g e r G r u n d e g t f ü r m i n d p o o i n s b e s o n d e r e d n v o r, w e n n d e r K u n d e m i t d e r Z n g d e r E n t g e e m e h r 2 0 K n d e r t e i n V e r z u g g e r ä t, s c h u h t g e g e n e i n e d e r i n d e n Z i f f e r n 4. 1 b i s 4. 5, 9. 1, 9. 2, b z w g e r e g e e n P f c h t e n v e r s t ö ß t, t r o t z A b m n u n g i n n e r h g e m e s s e n e r F r i s t I n t e r n e t e i t e n n i c h t s o u m g e s t e t, d s s i e d e n i n Z i f f e r g e r e g e e n A n f o r d e r u n g e n g e n ü g e n o d e r s c h u h t g e g e n d i e V e r g e b e d i n g u n g e n o d e r d i e V e r g e r i c h t n i e n v e r s t ö ß t. le as ar lo au li l an ah lu lt als ale ag ld af lt li ah alb an -S alt as lt ld af ab ab li 5. 7 J e d e K ü n d i g u n g b e d f z u i h r e r W i r k s k e i t d e r S c h r i f t f o r m, w e h e c h d u r c h T e f g e w r t g i. ar am lc au le ax als ah lt 5. 8 G e g e n s t d d i e s e s V e r t r e s s i n d v o m K u n d e n b e t r t e n D o m n s, s o w e i t s i e d e m K u n d e n z u g e t e i w u r d e n. S o w e i t e i n z e e D o m n s e i n e s T i f e s d u r c h d e n K u n d e n o d e r f g r u n d v e r b i n d c h e r E n t s c h e i d u n g e n i n D o m n s t r e i t i g k e i t e n g e k ü n d i g t w e r d e n, b e s t e h t k e i n A n s p r u c h d e s K u n d e n f B e t r u n g e i n e r u n e n t g e c h e n E r s z d o m n. W e d e r f ü r e i n z e e D o m n s e i n e s T i f e s n o c h f ü r z u s ä t z c h e e i n z e g e b u c h t e D o m n s e r f o t b e i e i n e r v o r z e i t i g e n K ü n d i g u n g e i n e E r s t t u n g, s o f e r n n i c h t d i e K ü n d i g u n g d u r c h m i n d p o o v e r s c h u e t w o r d e n i s t. D i e s g i e b e n s o f ü r d e r e t r e n n b e E i n z e i s t u n g e n e i n e s T i f e s o d e r z u s ä t z c h g e b u c h t e O p t i o n e n. an ag alle an ag ai lt ln ai ar au li ai au an ag lt li at ai ln ai ar li ln ai lg at l ld lt an ab ar lle ar li 5. 9 F ü r d e n F d s m i n d p o o n h d e n B e s t i m m u n g e n d e r j e w e i g e n V e r g e s t e b e s t i m m t e r T o p e v e o m n s d i e R e g i s t r i e r u n g e i n e r S u b e v e D o m n d e s K u n d e n n i c h t f r e c h t e r h e n k n, i s t m i n d p o o b e r e c h t i g t, d e n V e r t r m i t d e m K u n d e n ü b e r d i e s e L e i s t u n g e n ß e r o r d e n t c h m i t e i n e r F r i s t v o n 1 4 T e n z u m M o n s e n d e z u k ü n d i g e n. all, as l ac li ab lle -L l-d ai -L l ai au alt an l ag au li ag at 6. P reise und Z a hlung 6. 1 m i n d p o o i s t b e r e c h t i g t, d i e P r e i s e j e d e r z e i t z u ä n d e r n. D i e Ä n d e r u n g w i r d s e c h s W o c h e n n h Z u g g d e r e n t s p r e c h e n d e n Ä n d e r u n g s m i t t e i n g b e i m K u n d e n w i r k s. l ac an lu am 6. 2 N u t z u n g s u n h ä n g i g e E n t g e e w e r d e n m o n c h i m V o r s f ä g. D i e n u t z u n g s h ä n g i g e n E n t g e e w e r d e n m i t R e c h n u n g s s t e n g f ä g. A n d e r e E n t g e e h d e r K u n d e i m V o r s z u z n. D e r A b r e c h n u n g s z e i t r m b e s t i m m t s i c h n h d e m j e w e i v e r e i n b t e n T i f, n g s t e n s j e d o c h f z w ö M o n e. G e s o n d e r t e V e r e i n b u n g e n m i t d e m K u n d e n h e n V o r r g. V e r g t d e r K u n d e e i n e V e r s e n d u n g d e r R e c h n u n g f d e m P o s t w e g, i s t m i n d p o o b e r e c h t i g t, h i e r f ü r p r o R e c h n u n g E U R 3, 0 0 z u v e r g e n. B e i R ü c k t s c h r i f t e n b e r e c h n e t m i n d p o o e i n e B e b e i t u n g s g e b ü h r i n H ö h e v o n E U R 8, 0 0 p r o L t s c h r i f t z z g d e r f ü r m i n d p o o g e f n e n B k g e b ü h r e n. I s t i n d e r j e w e i g ü i g e n P r e i s s t e h i e r f ü r e i n h ö h e r e r B e t r g e n n t, b e r e c h n e t m i n d p o o d i e s e n B e t r. ab lt at li au lli ab lt llu lli lt at au ah le au ac ls ar ar lä au lf at ar ab an lan au l lan las l ar as l. l an alle an ls lt li ag an l ag 6. 3 D e r K u n d e e r m ä c h t i g t m i n d p o o d i e v o n i h m z u i s t e n d e n Z n g e n z u L t e n e i n e s v o m K u n d e n z u b e n e n n e n d e n K o n t o s e i n z u z i e h e n. l, le ah lu as
5 I m V e r z u g s f all b e r e c h n e t m i n d p o o l Z i n s e n i n H ö h e v o n z e h n P r o z e n t j ä h r li c h u n d i s t b e r e c h t i g t, d i e I n t e r n e t -P r ä s e n z e n d e s K u n d e n, au c h d e s K u n d e n d e s W i e d e r v e r k ä u f e r s, s o f o r t z u s p e r r e n. D e r g e s e t z li c h e V e r z u g s z i n s i s t i n j e d e m F all d e r M i n d e s t z i n s m i n d p o o l i s t b e r e c h t i g t, d i e A k t i v i e r u n g e i n e r D o m ai n e r s t n ac h Z ah lu n g d e r f ü r d i e R e g i s t r i e r u n g v e r e i n b ar t e n E n t g e lt e v o r z u n e h m e n G e g e n u n s e r e F o r d e r u n g e n k n d e r K u n d e n u r m i t u n w i d e r s p r o c h e n e n o d e r r e c h t s k r ä f t i g f e s t g e s t e e n F o r d e r u n g e n f r e c h n e n. E n t s p r e c h e n d e s g i f ü r d i e G e e n d m h u n g e i n e s Z u r ü c k b e h u n g s r e c h t s s o w i e d e r E i n r e d e g e m ä ß d e n A b s. 1 B G B u n d A b s. 1 B G B. an llt au lt lt ac alt 7. R echte D ritter m i n d p o o l w i r d d e n K u n d e n d an n g e g e n alle A n s p r ü c h e v e r t e i d i g e n, d i e au s e i n e r V e r le t z u n g e i n e s g e w e r b li c h e n S c h u t z r e c h t s o d e r U r h e b e r r e c h t s d u r c h m i n d p o o l i n d e r B u n d e s r e p u b li k D e u t s c h lan d h e r g e le i t e t w e r d e n, u n d d e m K u n d e n g e r i c h t li c h au f e r le g t e K o s t e n u n d S c h ad e n s e r s at z b e t r ä g e ü b e r n e h m e n, w e n n d e r K u n d e m i n d p o o l v o n s o lc h e n A n s p r ü c h e n u n v e r z ü g li c h s c h r i f t li c h b e n ac h r i c h t i g t h at u n d m i n d p o o l alle t e c h n i s c h e n u n d r e c h t li c h e n A b w e h r m aß n ah m e n u n d V e r g le i c h s v e r h an d lu n g e n v o r b e h alt e n b le i b e n. V o r g e n an n t e V e r p f li c h t u n g e n v o n m i n d p o o l e n t f alle n, w e n n A n s p r ü c h e D r i t t e r d ar au f b e r u h e n, d as s H ar d w ar e o d e r P r o g r am m e g e ä n d e r t w u r d e n o d e r z u s am m e n m i t n i c h t v o n m i n d p o o l g e li e f e r t e r H ar d w ar e o d e r P r o g r am m e n g e n u t z t w e r d e n. 8. H a f tung 8. 1 F ü r S c h ä d e n h t e t m i n d p o o n u r d n, w e n n m i n d p o o o d e r e i n e r i h r e r E r f ü n g s g e h i e n e i n e w e s e n t c h e V e r t r s p f c h t ( K d i n f c h t ) i n e i n e r d e n V e r t r s z w e c k g e f ä h r d e n d e n W e i s e v e r t z t h o d e r d e r S c h e n f g r o b e r F r s s i g k e i t o d e r V o r s z v o n m i n d p o o o d e r e i n e r i h r e r E r f ü n g s g e h i e n z u r ü c k z u f ü h r e n i s t. E r f o t d i e s c h u h t e V e r t z u n g e i n e r w e s e n t c h e n V e r t r s p f c h t ( K d i n f c h t ) n i c h t g r o b f r s s i g o d e r v o r s ä t z c h, i s t d i e H t u n g v o n m i n d p o o f d e n S c h e n b e s c h r ä n k t, d e r f ü r m i n d p o o b e i V e r t r s s c h s s v e r n ü n f t i g e r w e i s e v o r s s e h b w. af l an l llu lf li ag li ar alp li ag le at ad au ah lä at l llu lf lg ld af le li ag li ar alp li ah lä li af l au ad l ag lu au ar ar 8. 2 D i e H t u n g v o n m i n d p o o w e g e n z u g e s i c h e r t e r E i g e n s c h t e n, b e i P e r s o n e n s c h ä d e n s o w i e f g r u n d z w i n g e n d e r g e s e t z c h e r V o r s c h r i f t e n b i b t u n b e r ü h r t. af l af au li le 8. 3 I m A n w e n d u n g s b e r e i c h d e r T e le k o m m u n i k at i o n s k u n d e n s c h u t z v e r o r d n u n g ( T K V ) b le i b t d i e H af t u n g s r e g e lu n g d e s 7 A b s. 2 T K V i n j e d e m F all u n b e r ü h r t I n j e d e m F i s t d i e H t u n g v o n m i n d p o o b e s c h r ä n k t f e i n e n B e t r v o n E U R , 0 0 p r o S c h e n s f all af l au ag ad all.
6 D D m 9. I nternet-p rä senz, I nha lte v o n I nternet-s eiten 9. 1 e r K u n d e i s t v e r p f li c h t e t, au f s e i n e I n t e r n e t -S e i t e e i n g e s t e llt e I n h alt e als e i g e n e I n h alt e u n t e r A n g ab e s e i n e s v o lls t ä n d i g e n N am e n s u n d s e i n e r A n s c h r i f t z u k e n n z e i c h n e n. D e r K u n d e w i r d d ar au f h i n g e w i e s e n, d as s e i n e d ar ü b e r h i n au s g e h e n d e g e s e t z li c h e K e n n z e i c h n u n g s p f li c h t z. B. d an n b e s t e h e n k an n, w e n n au f d e n I n t e r n e t -S e i t e n T e le d i e n s t e o d e r M e d i e n d i e n s t e an g e b o t e n w e r d e n. D e r K u n d e s t e llt m i n d p o o l v o n alle n A n s p r ü c h e n f r e i, d i e au f e i n e r V e r le t z u n g d e r v o r g e n an n t e n P f li c h t e n b e r u h e n e r K u n d e d ar f d u r c h d i e I n t e r n e t -P r ä s e n z, d o r t e i n g e b le n d e t e B an n e r u n d d i e B e z e i c h n u n g s e i n e r E -M ai l-a d r e s s e n i c h t g e g e n g e s e t z li c h e V e r b o t e, d i e g u t e n S i t t e n u n d R e c h t e D r i t t e r ( M ar k e n, N am e n s -, U r h e b e r -, D at e n s c h u t z r e c h t e u s w. ) v e r s t o ß e n. I n s b e s o n d e r e v e r p f li c h t e t s i c h d e r K u n d e, k e i n e p o r n o g r ap h i s c h e n I n h alt e u n d k e i n e au f G e w i n n e r z i e lu n g g e r i c h t e t e n L e i s t u n g e n an z u b i e t e n o d e r an b i e t e n z u las s e n, d i e p o r n o g r ap h i s c h e u n d / o d e r e r o t i s c h e I n h alt e ( z. B. N ac k t b i ld e r, P e e p s h o w s e t c. ) z u m G e g e n s t an d h ab e n. D e r K u n d e d ar f s e i n e I n t e r n e t -P r ä s e n z n i c h t i n S u c h m as c h i n e n e i n t r ag e n, s o w e i t d e r K u n d e d u r c h d i e V e r w e n d u n g v o n S c h lü s s e lw ö r t e r n b e i d e r E i n t r ag u n g g e g e n g e s e t z li c h e V e r b o t e, d i e g u t e n S i t t e n u n d R e c h t e D r i t t e r v e r s t ö ß t. F ü r j e d e n F all d e r Z u w i d e r h an d lu n g g e g e n e i n e d e r v o r s t e h e n d e n V e r p f li c h t u n g e n v e r s p r i c h t d e r K u n d e m i n d p o o l u n t e r A u s s c h lu s s d e r A n n ah m e e i n e s F o r t s e t z u n g s z u s am m e n h an g s d i e Z ah lu n g e i n e r V e r t r ag s s t r af e i n H ö h e v o n E U R , 0 0 ( i n W o r t e n : f ü n f t au s e n d f ü n f z i g E u r o ) i n d p o o l i s t n i c h t v e r p f li c h t e t, d i e I n t e r n e t -P r ä s e n z e n d e s K u n d e n au f e v e n t u e lle R e c h t s v e r s t ö ß e z u p r ü f e n. N ac h d e m E r k e n n e n v o n R e c h t s v e r s t ö ß e n o d e r v o n I n h alt e n, w e lc h e g e m ä ß Z i f f e r 9. 2 o d e r u n z u lä s s i g s i n d, i s t m i n d p o o l b e r e c h t i g t, d i e P r ä s e n z e n z u s p e r r e n. m i n d p o o l w i r d d e n K u n d e n u n v e r z ü g li c h v o n e i n e r s o lc h e n M aß n ah m e u n t e r r i c h t e n. 10. P f lichten d es K und en D e r K u n d e s i c h e r t z u, d s d i e m i n d p o o v o n i h m m i t g e t e i e n D e n r i c h t i g u n d v o t ä n d i g s i n d. E r v e r p f c h t e t s i c h, m i n d p o o j e w e i u n v e r z ü g c h ü b e r Ä n d e r u n g e n d e r m i t g e t e i e n D e n z u u n t e r r i c h t e n u n d f e n t s p r e c h e n d e A n f r e v o n m i n d p o o b i n n e n 1 5 T e n Z u g g d i e t u e R i c h t i g k e i t e r n e u t z u b e s t ä t i g e n. D i e s e s b e t r i f f t i n s b e s o n d e r e N e u n d p o s t s c h e A n s c h r i f t d e s K u n d e n, N e, p o s t s c h e A n s c h r i f t, E d r e s s e s o w i e T e f o n u n d T e f u m m e r d e s t e c h n i s c h e n A n s p r e c h p t n e r s f ü r d i e D o m n, N e, p o s t s c h e A n s c h r i f t, E d r e s s e s o w i e T e f o n u n d T e f u m m e r d e s m i n i s t r i v e n A n s p r e c h p t n e r s f ü r d i e D o m n s o w i e f d e r K u n d e e i g e n e N e e r v e r s t e : Z u s ä t z c h d i e I P d r e s s e n d e s p r i m ä r e n u n d s e k u n d ä r e n N e s e r v e r s e i n s c h e ß c h d e r N e n d i e s e r S e r v e r. as l lt at lls li l ls li lt at au ag l ag ab an ak lle am ali am ali -M ai l-a le - le ax -N ar ai am ali -M ai l-a le - le ax -N ad at ar ai alls am -S llt li -A am li li am D e r K u n d e h i n s e i n e E P o s t f ä c h e r e i n g e h e n d e N h r i c h t e n i n r e g e ä ß i g e n A b s t ä n d e n v o n h ö c h s t e n s v i e r W o c h e n z u r u f e n. m i n d p o o b e h ä s i c h d R e c h t v o r, f ü r d e n K u n d e n e i n g e h e n d e p e r s ö n c h e N h r i c h t e n d e n A b s e n d e r z u r ü c k z u s e n d e n, w e n n d i e i n d e n j e w e i g e n T i f e n v o r g e s e h e n e n K i t ä t s g r e n z e n ü b e r s c h r i t t e n s i n d. at -M ai l ac lm ab l lt as li ac an li ar ap az D e r K u n d e v e r p f c h t e t s i c h, v o n m i n d p o o z u m Z w e c k e d e s Z u g g s z u d e r e n D i e n s t e e r h e n e P s w ö r t e r s t r e n g g e h e i m z u h e n u n d d e n P r o v i d e r u n v e r z ü g c h z u i n f o r m i e r e n, s o b e r d o n K e n n t n i s e r g t, d s u n b e f u g t e n D r i t t e n d P s w o r t b e k n t i s t. S o e n i n f o e V e r s c h u e n s d e s K u n d e n D r i t t e d u r c h M i s s b r c h d e r P s w ö r t e r L e i s t u n g e n v o n li l an alt as alt li ald av lan as as as an llt lg ld au as
7 m i n d p o o n u t z e n, h t e t d e r K u n d e g e g e n ü b e r m i n d p o o f N u t z u n g s e n t g e u n d S c h e n s e r s z. D e r K u n d e w i r d d f h i n g e w i e s e n, d s e s i h m o b e g t, n h j e d e m A r b e i t s t, d e m d e r D e n b e s t d d u r c h i h n b z w. s e i n e E r f ü n g s o d e r V e r r i c h t u n g s g e h i e n v e r ä n d e r t w u r d e, e i n e D e n s i c h e r u n g d u r c h z u f ü h r e n, w o b e i D e n, d i e f d e n S e r v e r n v o n m i n d p o o g e g t s i n d, n i c h t f d i e s e n s i c h e r u n g s g e s p e i c h e r t w e r d e n d ü r f e n. D e r K u n d e h e i n e v o t ä n d i g e D e n s i c h e r u n g i n s b e s o n d e r e v o r j e d e m B e g i n n v o n A r b e i t e n v o n m i n d p o o o d e r v o r d e r I n s t i o n v o n g e e f e r t e r H d o d e r S o f t w e d u r c h z u f ü h r e n. D e r K u n d e t e s t e t i m ü b r i g e n g r ü n d c h j e d e s P r o g r m f M g e r e i h e i t u n d V e r w e n d b k e i t i n s e i n e r k o n k r e t e n S i t u i o n, b e v o r e r m i t d e r o p e r i v e n N u t z u n g d e s P r o g r m s b e g i n n t. D i e s g i c h f ü r P r o g r m e, d i e e r i m R m e n d e r G e w ä h r i s t u n g u n d d e r P f g e v o n m i n d p o o e r h ä. D e r K u n d e w i r d s d r ü c k c h d f h i n g e w i e s e n, d s b e r e i t s g e r i n g f ü g i g e V e r ä n d e r u n g e n d e r S o f t w e d i e L f f ä h i g k e i t d e s g e s t e n S y s t e m s b e e i n f s s e n k n. l af l au lt ad at ar au as li ac ag an at an llu - lf at at au l ab le au at lls at l allat li ar - ar li am au an lf ar at at am lt au am ah le le l lt au li ar au as an ar au am lu an D e r K u n d e v e r p f c h t e t s i c h, o h n e s d r ü c k c h e s E i n v e r s t ä n d n i s d e s j e w e i g e n E m p f ä n g e r s k e i n e E, d i e W e r b u n g e n t h e n, z u v e r s e n d e n. D i e s g i i n s b e s o n d e r e d n, w e n n d i e b e t r e f f e n d e n E m i t j e w e i g i c h e m I n h m s e n h t v e r b r e i t e t w e r d e n ( s o g. " S p m i n g " ). li au li li -M ai ls alt lt an -M ai ls ls le alt as af am D e r K u n d e i s t v e r p f c h t e t, s e i n e I n t e r n e t r ä s e n z s o z u g e s t e n, d s e i n e ü b e r m ä ß i g e B e t u n g d e s S e r v e r s, z. B. d u r c h C G I k r i p t e, d i e e i n e h o h e R e c h e n i s t u n g e r f o r d e r n o d e r ü b e r d u r c h s c h n i t t c h v i e A r b e i t s s p e i c h e r b e s p r u c h e n, v e r m i e d e n w i r d. m i n d p o o i s t b e r e c h t i g t, S e i t e n, d i e d e n o b i g e n A n f o r d e r u n g e n n i c h t g e r e c h t w e r d e n, v o m Z u g r i f f d u r c h d e n K u n d e n o d e r d u r c h D r i t t e s z u s c h e ß e n. m i n d p o o w i r d d e n K u n d e n u n v e r z ü g c h v o n e i n e r s o h e n M n m e i n f o r m i e r e n. li -P alt as las -S le li l an l au li l li lc aß ah V o m e n f ü r z u s ä t z c h e n D e n t r s f e r w i r d m i n d p o o i m R m e n d e r t e c h n i s c h e n L e i s t u n g s f ä h i g k e i t d e s R e c h e n z e n t r u m s u n d u n t e r B e r ü c k s i c h t i g u n g d e r L e i s t u n g s v e r p f c h t u n g g e g e n ü b e r d e n d e r e n K u n d e n f ü r e i n z u s ä t z c h e s E n t g e, d e s s e n H ö h e s i c h s d e m j e w e i g ü i g e n V e r t r e r g i b t, z u r V e r f ü g u n g s t e n. lu li at an l ah li an li lt au ls lt ag lle 11. D a tenschutz m i n d p o o w e i s t g e m ä ß 3 3 B D S G d f h i n, d s p e r s o n e n b e z o g e n e D e n i m R m e n d e r V e r t r s d u r c h f ü h r u n g g e s p e i c h e r t w e r d e n. m i n d p o o w e i s t d e s w e i t e r e n d f h i n, d s d i e D e n i m R m e n d e r V e r t r s d u r c h f ü h r u n g d i e d e r R e g i s t r i e r u n g b e t e i g t e n D r i t t e ü b e r m i t t e u n d i m ü b c h e n U m f g z u r I d e n t i f i z i e r u n g d e s I n h e r s d e r D o m n v e r ö f f e n t c h t w e r d e n e i n s c h e ß c h d e r ö f f e n t c h e n A b f r e m ö g c h k e i t i n s o g e n n t e n W h o i s e n b k e n. l ar au as at ah ag l ar au as at ah ag an an li lt li an ab ai li li li li ag li an -D at an m i n d p o o w e i s t d e n K u n d e n s d r ü c k c h d f h i n, d s d e r D e n s c h u t z f ü r D e n ü b e r t r u n g e n i n o f f e n e n N e t z e n, w i e d e m I n t e r n e t, n h d e m d e r z e i t i g e n S t d d e r T e c h n i k, n i c h t u m f s e n d g e w ä h r i s t e t w e r d e n k n. D e r K u n d e w e i ß, d s d e r P r o v i d e r d f d e m W e b s e r v e r g e s p e i c h e r t e S e i t e n g e b o t u n d u n t e r U m s t ä n d e n c h w e i t e r e d o r t g e g t e D e n d e s K u n d e n s t e c h n i s c h e r S i c h t j e d e r z e i t e i n s e h e n k n. A u c h d e r e T e i e h m e r I n t e r n e t s i n d u n t e r U m s t ä n d e n t e c h n i s c h i n d e r L e, u n b e f u g t i n d i e N e t z s i c h e r h e i t e i n z u g r e i f e n u n d d e n N h r i c h t e n v e r k e h r z u k o n t r o e r e n. F ü r d i e S i c h e r h e i t d e r v o n i h m i n s I n t e r n e t ü b e r m i t t e e n u n d f W e b e r v e r n g e s p e i c h e r t e n D e n t r ä g t d e r K u n d e v o m f ä n g c h s e s t S o r g e. l au li ar au as at at ag ac an as le an as as au an au ab le at au an an ln am ag ac lli lt au -S at llu li lb
8 12. S chlussbestim m ungen J e g c h e Ä n d e r u n g e n, E r g ä n z u n g e n o d e r d i e t e i e i s e o d e r g e s t e A u f h e b u n g d e s V e r t r e s b e d ü r f e n d e r S c h r i f t f o r m, c h d i e A b ä n d e r u n g o d e r A u f h e b u n g d e s S c h r i f t f o r m e r f o r d e r n i s s e s. D i e s g i n i c h t w e n n u n d s o w e i t m i n d p o o L e i s t u n g e n b i e t e t, f ü r d i e B e s o n d e r e G e s c h ä f t s b e d i n g u n g e n e x i s t i e r e n. A u s s c h e ß c h e r G e r i c h t s s t d f ü r S t r e i t i g k e i t e n s d i e s e m V e r t r i s t, w e n n d e r K u n d e K f m n, j u r i s t i s c h e P e r s o n d e s ö f f e n t c h e n R e c h t s, ö f f e n t c h r e c h t c h e s S o n d e r v e r m ö g e n o d e r i m I n d o h n e G e r i c h t s s t d i s t, K r u h e. m i n d p o o i s t d ü b e r h i n s b e r e c h t i g t, d e n K u n d e n s e i n e m e m e i n e n G e r i c h t s s t d z u v e r k e n. F ü r d i e v o n m i n d p o o f d e r G r u n d e d i e s e r A e m e i n e n G e s c h ä f t s b e d i n g u n g e n g e s c h s s e n e n V e r t r ä g e u n d f ü r s i h n e n f o e n d e A n s p r ü c h e g i c h w e h e r A r t g i s s c h e ß c h d R e c h t d e r B u n d e s r e p u b k D e u t s c h d u n t e r A u s s c h s s d e r B e s t i m m u n g e n z u m E i n h e i t c h e n U N f r e c h t ü b e r d e n K f b e w e g c h e r S h e n ( C I S G ). li lw am ag au lt l an li li an alle au ag au an li li - li lan an ar ls l ar au an allg an lag l au lag llg ab lo au lg le lc lt au li li as li lan lu li -K au au li ac S o e n B e s t i m m u n g e n d i e s e r A e m e i n e n G e s c h ä f t s b e d i n g u n g e n u n d / o d e r d e s V e r t r e s u n w i r k s s e i n o d e r w e r d e n, s o b e r ü h r t d i e s d i e W i r k s k e i t d e r ü b r i g e n B e s t i m m u n g e n n i c h t. V i e e h r g i s t e j e d e r u n w i r k s e n B e s t i m m u n g e i n e d e m Z w e c k d e r V e r e i n b u n g e n t s p r e c h e n d e o d e r z u m i n d e s t n e k o m m e n d e E r s z b e s t i m m u n g, w i e s i e d i e P t e i e n z u r E r r e i c h u n g d e s g i c h e n w i r t s c h t c h e n E r g e b n i s s e s v e r e i n b t h ä t t e n, w e n n s i e d i e U n w i r k s k e i t d e r B e s t i m m u n g g e k n t h ä t t e n. E n t s p r e c h e n d e s g i f ü r U n v o t ä n d i g k e i t e n. llt llg ag am am lm lt an lle am ar ah at ar le af li ar am an lt lls
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