Collaboration: Empower, Engage, Innovate. Comunicaciones Agiles al alcance de tu empresa

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2 Collaboration: Empower, Engage, Innovate. Comunicaciones Agiles al alcance de tu empresa C Cisco and/or its affiliates. All rights reserved. Carolina Aguilar Ruiz PSE Collaboration Mexico Julio, 2015 Cisco Confidential 2

3 what s next? why Collaboration why Now why Cisco

4 telephone audio conferencing video / web conferencing content storage document sharing / editing instant messaging / chat mobile / BYOD content sharing smartphones meetings / calendar video streaming tablets

5 El cambio en las interacciones 69% 68% 60% 54% I n b o u n d Vo i c e e M a i l % 37% 7% 27% 1% 19% O n l i n e C h a t B l o g s Tw i t t e r F u e n t e : F o r r e s t e r

6 The Collaboration Immersion Curve immersive video personal video desktop video voice document sharing IM

7 Collaboration is Challenging Most employees are better at individual performance than team performance Complex, evolving team networks Increase in non-routine work that requires team decision Disjointed tools, inconsistent experience

8 home work

9 what s next? what s next?

10 make collaboration what s next? simple

11 Apps C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

12 Collaboration Across Your Business Mobile Worker Account Manager Information Worker Financial Analyst Executive VP of Marketing Deskless Worker Factory Supervisor Contact Center Contact Center Agent Customers Partners Suppliers

13 Your business imperatives and focus on the most applicable use cases Innovation and Growth Productivity Collaborate from within business apps Extend telephony with video Collaborate with external organizations Create communities and team workspaces Enable meetings with remote participants Incorporate video into meetings Enable mobile workers and BYOD Customer Satisfaction Locate and access remote experts Enable multichannel customer services Monitor social media Employee Engagement Cost Control Support teleworkers and branch offices Deliver online events and training Consolidate communications Create flexible work areas/office space Deliver multimedia to virtual desktops Collaboration Experiences that drive Business Value

14 Portafolio what s para next? la PYME

15 Business Edition 6000 Small BENEFICIOS Hasta 150 usuarios / 300 Dispositivos Licenciamiento de chat gratuito Funcionalidades de movilidad Extension Mobility Numero unico de contacto(snr) Escalabilidad a BE6000 Soporta toda la gama de telefonos 39xx,78xx, 88xx, 89xx, 99xx, MX, SX, DX, Jabber Ideal para sucursales Supervivencia local redundancia Videollamada punto a punto BE6KS Stand alone BE6KS as a Branch

16 Voz Chat & Presencia Video Movilidad V Interoperabilidad Compartir documentos C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

17 Videoendpoints MX200 G2 MX300 G2 MX700 MX800 SX10 SX20 SX80 C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

18 Desktop DX650 DX70 DX80 C Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

19 Supported Basic Voice Communications Endpoints 3900 Series Business Communication Endpoints 8800 Series Advanced Business Communication Endpoints 7900 Series Advanced Professional Media Endpoints Advanced Collaborative Media Endpoints 9900 Series Voice Conference Station Series Cisco Jabber Windows & Mac C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

20 Cisco SPIAD De 30 hasta 50 Teléfonos IP Soporte de troncal SIP Incluido Soporte para trocal Digital E1 Requiere tarjeta adicional Contestadora Automática Pre-grabado y personalizable Correo de Voz Interno Pre-grabado y personalizable Notificación a correo electrónico Música en espera Interna o externa Pre-grabado y personalizable Softphone Jabber voice para ios y Android Cisco IpCommunicator para windows Control de llamadas para Negocios Línea compartida Desvío (todas, ocupado, sin respuesta) Transferencia de llamadas Asistida o no asistida Call Pickup Selectiva o grupal Intercom y voceo No molestar (DND) Conferencia Tripartita Estacionamiento y recolección de llamadas Monitoreo de estado de extensión Grupos de salto Direct Inward Dialing (DID) Extension Mobility Restricción de llamadas Numero único de contacto (SNR) Marcaciones rápidas Video punto a punto Directorio Corporativo Videollamada punto a punto

21 WEBEX C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

22 C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

23 C Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

24 what s next? GRACIAS