How to Deal With Cucry Accidents in China

Transcription

1 Clrad Cllege Off-Campus Emergency Prcedures Dn t leave the cuntry withut this sectin! In the event f an emergency, the fllwing prcedures shuld be fllwed: 1. TAKE ALL STEPS NECESSARY TO ENSURE THAT DANGERS AND RISKS HAVE BEEN REDUCED AS MUCH AS POSSIBLE. 2. OBTAIN A CLEAR DESCRIPTION OF WHAT HAS HAPPENED. Use the different emergency scenaris fr the kinds f infrmatin yu shuld btain, as best as yu can. 3. NOTIFY COLORADO COLLEGE IMMEDIATELY. It is yur judgment if it is pertinent t call SOS immediately. 4. AVOID SPEAKING WITH THE MEDIA. Turn t the fllwing page if the emergency cncerns SERIOUS ILLNESS OR INJURY OF EITHER STUDENT OR FACULTY LEADER... 2 STUDENT OR FACULTY LEADER BECOMES A VICTIM OF CRIME OR THEFT... 2 IF A STUDENT DISPLAYS VIOLENT OR SUICIDAL BEHAVIOR... 2 STUDENT OR FACULTY LEADER BECOMES A VICTIM OF ASSAULT, RAPE, OR HARASSMENT. 3 A STUDENT OR FACULTY LEADER IS ACCUSED OF COMMITTING A CRIME... 4 STUDENT OR FACULTY LEADER WITH EMOTIONAL/PSYCHOLOGICAL PROBLEMS... 5 A SITUATION IN HOST COUNTRY CAUSES CONCERN (NATURAL DISASTER, POLITICAL UPRISING)... 5 A STUDENT HAS TAKEN AN ALCOHOL OR DRUG OVERDOSE... 6 IF A STUDENT DECIDES TO LEAVE THE PROGRAM UNEXPECTEDLY... 6 A STUDENT GOES MISSING... 6 DEATH OF EITHER STUDENT OR FACULTY LEADER... 7 DISMISSING A STUDENT... 7 CANCELLING A PROGRAM... 7 DEBRIEFING AN EMERGENCY... 7 APPENDIX A: CC EMERGENCY CONTACT INFORMATION... 8 APPENDIX B: CALLING INTERNATIONAL SOS... 9 OVERVIEW OF SOS SERVICES February 2013

2 Serius Illness r Injury f either student r faculty leader 1. Ensure the persn is receiving medical attentin. 2. Ensure the rest f the grup is prvided fr. 3. Determine if yu shuld immediately cntact the lcal authrities in the hst cuntry. This culd be the plice, medical prfessinal, U.S. Embassy fficials, etc. 4. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 5. Determine if yu need t call SOS immediately. 6. Keep a recrd f as many details as pssible pertaining t the emergency. Student r faculty leader becmes a victim f crime r theft 1. Determine if yu shuld immediately cntact the lcal authrities in the hst cuntry. This culd be the plice, medical prfessinal, U.S. Embassy fficials, etc. 2. Ensure the rest f the grup is prvided fr while yu are handling the incident. 3. SOS can assist with referral services fr English speaking medical prfessinals if necessary. Call SOS. 4. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 5. Keep a recrd f as many details as pssible pertaining t the incident. 6. Avid speaking with the media. 7. Refrain frm cntacting the student s/faculty s emergency cntacts until yu have spken with a staff frm CC. Tgether yu will decide n the best way frward. 8. If the situatin is between a CC student and an utside party, actins will depend upn the laws f the hst cuntry and desires f the victim. CC n-campus staff will cntact CC general cunsel fr advice. 9. If the situatin is between tw CC students, Cllege plicy will apply and the Dean f Students will have primary respnsibility fr actins. If a student displays vilent r suicidal behavir 1. Determine if yu need t seek medical assistance immediately. 2. Make sure the student is under safe supervisin. 3. Make sure the rest f the grup is prvided fr. 4. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 5. Keep a recrd f as many details as pssible pertaining t the incident. 2

3 Student r faculty leader becmes a victim f assault, rape, r harassment 1. The victim has the right t decide whether r nt t infrm/cntact the lcal authrities. 2. Ensure that thse rights are nt vilated. 3. Determine apprpriate strategies fr separating the victim and perpetratr (i.e., husing, class, etc.) and assure their safety fr the rest f the trip, at minimum. 4. Ensure that smene is with the victim, preferably smene f the victim s chice. 5. Ensure the rest f the grup is prvided fr while yu are attending t the incident. 6. As required by federal law, reprt any incident t CC s Title IX Crdinatr, Gail Murphy-Geiss gmurphygeiss@clradcllege.edu Office: , immediately upn ntice f such an incident if pssible, via . If such ntice is nt pssible frm a certain place r at a certain time, such ntice must be made as sn as the faculty member returns t the Cllege. Prtectin f victims identities will be hnred t the extent pssible, but it cannt be assured. 7. Guide the victim t the apprpriate resurces the Sexual Assault Respnse Crdinatr (available 24/7 via phne), lcal health care persnnel (as recmmended via CC travel/health insurance prtcls - SOS), and/r law enfrcement whatever is apprpriate. 8. SOS can assist with referral services fr English speaking medical prfessinals. Call SOS if necessary. 9. Cntact Heather Hrtn, CC s Sexual Assault Respnse Crdinatr. Office: Cell: hhrtn@clradcllege.edu 10. Cntact CC Campus Security if yu can t get thrugh. Campus Security will make cntact with the persn n call. Make sure yu have yur cntact infrmatin ready. 11. Keep a recrd f as many details as pssible pertaining t the incident. 12. In case f emergencies, faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 13. Unless there is a medical emergency, refrain frm cntacting the student s/faculty s emergency cntacts. The victim shuld have the pprtunity t make decisins abut infrming thers. CC staff like the Sexual Assault Respnse Crdinatr can assist the victim in making decisins if desired. Tgether with Gail Murphy-Geiss and Heather Hrtn decide what the next steps are. As fr preventin f recurrence and lnger term effects n victims, Title IX Crdinatr will wrk with the Assciate Dean f Glbal, Cmmunity and Summer Prgrams t prvide nging cunseling r ther apprpriate assistance fr victims. They will als wrk with the apprpriate faculty members t evaluate their curses s as t minimize future risk. Sexual Assault Respnse Infrmatin fr faculty and staff The respnse fr students experiencing sexual assault abrad shuld mirrr the respnse fr students experiencing sexual assault n campus. 3

4 (1) The physical health f the victim is a primary cncern. Urge the student t get medical assistance (i.e., medical evaluatin and treatment fr physical trauma and sexually transmitted infectin; emergency cntraceptin). If frensic evidence cllectin is desired and available, it is best nt t shwer, brush teeth, r change clthes. Cntact with the plice may be required if frensic evidence is t be cllected; asking hspital staff abut the prcesses in place will be helpful. Victims are typically able t seek medical attentin withut being frced t talk t the plice r cperate with criminal prsecutin. Medical exams can be quite stressful. Therefre it is crucial fr a staff/faculty member t serve as a calm, supprtive and nn-judgmental supprt wh will accmpany the victim t the hspital and remain available thrughut the exam. Because sexual assault ften leaves victims/survivrs feeling pwerless, it is very imprtant fr her/him t feel that she/he is in cntrl f the decisins that affect her/his life. The decisins t seek medical attentin, file a frmal cmplaint t the cllege r t reprt t the plice are decisins that nly the victim/survivr shuld make. Obviusly, if there are injuries in which a victim is nt able t make decisins, yu will need t assist. (2) An additinal factr t cnsider early in the respnse is safety. Sexual assaults ften ccur in the victim/survivr s rm/hme and are mst ften perpetrated by smene the victim/survivr knws. It is therefre imprtant t assess hw safe they feel in their rm/hme and t pursue ther husing ptins as they may be available. Try t arrange their envirnment s that they will nt be likely t cme int cntact with their attacker again. A student r faculty leader is accused f cmmitting a crime 1. Determine if yu shuld immediately cntact the lcal authrities in the hst cuntry. This culd be the plice, medical prfessinal, U.S. Embassy fficials, legal cunsel in the cuntry, etc. In sme cuntries, this kind f actin may nt be the best immediate respnse. 2. Ensure the rest f the grup is prvided fr while yu are attending t the incident. 3. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 4. Keep a recrd f as many details as pssible pertaining t the incident. 5. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 6. Refrain frm cntacting the student s/faculty s emergency cntacts until yu have spken with a staff frm CC. Tgether yu will decide n the best way frward. 7. If the situatin is between a CC student and an utside party, actins will depend upn the laws f the hst cuntry and desires f the victim. CC n-campus staff will cntact CC general cunsel fr advice. 4

5 8. If the situatin is between tw CC students, Cllege plicy will apply and the Dean f Students and the Assciate Dean f the Cllege will have primary respnsibility fr actins. Student r faculty leader with emtinal/psychlgical prblems 1. Determine if the persn needs immediate medical attentin befre calling CC. 2. SOS will assist with emergency medical infrmatin/facilities. Call SOS. 3. Determine if the persn shuld nt be left alne until actin can be taken. 4. Ensure the rest f the grup is prvided fr while yu are attending t the incident. 5. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 6. CC will cntact the CC cunselr n call. 7. Keep a recrd f as many details as pssible pertaining t the incident. 8. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 9. Refrain frm cntacting the student s/faculty s emergency cntacts until yu have spken with a staff frm CC. Tgether yu will decide n the best way frward. A situatin in hst cuntry causes cncern (natural disaster, plitical uprising) 1. Ensure that all members f the grup are safe r knw hw t get t a safe place. 2. Determine if yu shuld immediately cntact the lcal authrities in the hst cuntry. This culd be the plice r the U.S. Embassy fficials. 3. Determine if yu shuld cntact SOS immediately. 4. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have yur cntact infrmatin ready. 5. Keep a recrd f as many details as pssible pertaining t the incident. 6. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 7. Refrain frm cntacting the student s/faculty s emergency cntacts until yu have spken with a staff frm CC. Tgether yu will decide n the best way frward. 8. Stay abreast f the situatin. 5

6 A student has taken an alchl r drug verdse 1. Seek medical assistance immediately. 2. Make sure the rest f the grup is prvided fr. 3. Keep a recrd f as many details as pssible pertaining t the incident. 4. When the student is under medical attentin, cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, cntact CC Campus Security wh will make cntact with the persn n call. Make sure yu have cntact infrmatin ready. 5. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. If a student decides t leave the prgram unexpectedly 1. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have cntact infrmatin ready. 2. The apprpriate Deans ffices will wrk with the student cncerning financial and academic issues. 3. Ensure that the rest f the grup is infrmed abut the student s departure. 4. If the student was staying in a hmestay, cntact the family t infrm them abut the student s decisin. A student ges missing 1. Determine if yu shuld immediately cntact the lcal authrities in the hst cuntry. This culd be the plice, medical prfessinal, U.S. Embassy fficials, etc. 2. Check the student s accmmdatin. Find ut if anyne in the grup knws where the missing student was intending t g. 3. Ensure that n ne in the grup cntacts friends/family t tell them wh is missing. Smene frm CC will cntact the missing student s emergency cntact. 4. Keep a recrd f as many details as pssible pertaining t the incident. 5. Cntact Clrad Cllege, using the prvided list f cntacts. If it s after wrk hurs, yu have cntact infrmatin ready. 6. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 6

7 Death f either student r faculty leader 1. Immediately cntact CC, the U.S. Embassy, and SOS. SOS will assist with all the arrangements fr repatriatin f remains; SOS pays fr the repatriatin up t $1,000, Ensure the rest f the grup is prvided fr. Is smene there t supprt them? 3. Cntact Clrad Cllege using the prvided list f cntacts. If it s after wrk hurs, yu have cntact infrmatin ready. 4. Keep a recrd f as many details as pssible pertaining t the incident. 5. Faculty and students shuld refrain frm making statements t the media. If yu are cntacted t answer questins, refer the media t the CC Cmmunicatins Office, Media relatins specialists in the Cmmunicatins Office will handle all cntact with the media. 6. Refrain frm cntacting the student s/faculty s emergency cntacts until yu have spken with a staff frm CC. Tgether yu will decide n the best way frward. 7. Smene frm CC will discuss with the faculty the kinds f supprt the rest f the grup needs and that is available in cuntry. 8. Prevent ther students frm cntacting friends/family until victim s family has been ntified. Dismissing a student Always cnsult with the Dean f Students (r the Dean s designate) AND the Dean f Glbal, Cmmunity, and Summer Prgrams befre dismissing any student frm the prgram. Cancelling a prgram A decisin t cancel r suspend a prgram shuld invlve cnversatins with the Dean f Glbal, Cmmunity, and Summer Prgrams and the Dean f the Cllege. If the decisin is made, the Cllege will assist with arrangements fr yur return. Debriefing an emergency When yu return t campus yu shuld debrief any emergency r incident (big r small) with the Dean f Glbal, Cmmunity, and Summer Prgrams and ther relevant campus adminitratin. Debriefing is an pprtunity t learn and imprve ur risk management practices. 7

8 Appendix A: CC Emergency cntact infrmatin Office f Internatinal Prgrams Main phne: (719) Fax: (719) Inger Bull, Directr f Internatinal Prgrams Wrk: (719) cell (402) inger.bull@clradcllege.edu Heather Brwne, Crdinatr f Off-Campus Study Wrk: (719) cell: (719) heather.brwne@clradcllege.edu Dean s Office Eric Ppkin, Dean f Glbal, Cmmunity, and Summer Prgrams Wrk: (719) hme (719) Cell: (719) eppkin@clradcllege.edu Aimee Stephensn, Crdinatr f Glbal, Cmmunity, and Summer Prgrams Wrk: (719) hme (719) Cell: (719) aimee.stephensn@clradcllege.edu Office f Student Life: Main phne: (719) Fax: (719) Mike Edmnds, Dean f Students wrk: (719) hme: (719) cell: (719) medmnds@clradcllege.edu Rchelle Masn, Assciate Dean f Students wrk: (719) hme: (719) cell: (719) rmasn@clradcllege.edu Heather Hrtn, Directr f the Wellness Resurce Center wrk: (719) cell: (719) rmasn@clradcllege.edu If yu are unable t reach any f the abve numbers, cntact Campus Security at (719) Ask the dispatcher t page the administratr n 24-hur emergency call duty. 8

9 Appendix B: Calling Internatinal SOS Internatinal SOS is a medical and travel assistance prgram available t all students and CC emplyees away n a Cllege spnsred trip. Internatinal SOS alarm centers are pen t help yu 24-hurs a day, 365 days a year. Staffed by dctrs and nurses, multilingual crdinatrs, security experts, and air and grund lgistics persnnel, they can respnd rapidly t any type f emergency r call fr assistance. If yu have an emergency, please cntact yur nearest alarm center. Cllect calls are accepted. If yu dn t have access t the website (fr lcatin f alarm centers) call ne f these numbers: If calling frm US, Mexic, Central r Suth America If calling frm Eurpe, the CIS, Africa r the Middle East If calling frm Asia, Australia r the Pacific Rim All numbers include the cuntry cde. All lcatins accept cllect calls. Have the fllwing infrmatin ready: Yur name Refer t Clrad Cllege CC member number 11BSGC Telephne number frm which yu are calling Name, lcatin, and telephne number f hspital r clinic Name, lcatin, and telephne number fr the treating dctr and where the dctr can be reached Name f caller, lcatin, fax/telephne number, relatinship t member Descriptin f the member s cnditin and r situatin. SOS will wrk with yu t assess the situatin and arrange fr a crdinated lcal, reginal, r glbal respnse t help yu. SOS alarm centers wrk clsely with accredited netwrk prviders, air ambulances services, and medical clinics. Cmprehensive services include: Prfessinals immediately dedicated t yur case Dctrs and nurses n-hand and available fr medical advice and secnd pinins Rigrus, glbally applied service standards t ensure cnsistency f training and perfrmance Integrated service delivery using a sphisticated case management system and state-f-the-art glbal cmmunicatins systems A senir team f medical and security prfessinals available 24/7 t deal with crises and fast track a crdinated reginal r glbal respnse Services delivered in ver 70 languages t crdinate a respnse in remte lcatins as well as the wrld's mst ppulated cities. 9

10 Overview f SOS services What is the rle f Internatinal SOS? Internatinal SOS prvides all students, faculty, and staff traveling utside the U.S. with internatinal medical, security and travel assistance. These services are meant t supplement the plicies, prcedures and supprt that Clrad Cllege already has in place. Internatinal SOS is NOT health insurance. What benefits are prvided? Internatinal SOS prvides a range f services, including emergency evacuatin, medically-supervised repatriatin, medical mnitring, emergency and rutine medical advice, lst dcument assistance, emergency persnal cash advances and mre. SOS will als wrk with yu t identify English-speaking medical prfessinals in-cuntry. Can I cntact SOS prir t my departure? Yes! Faculty members traveling abrad with students are encuraged t cntact SOS prir t departure. (Call frm the U.S.) SOS can help yu identify the best medical facilities in yur lcatin, prvide referrals t lcal mental health cunselrs, prvide infrmatin abut the nearest U.S. cnsulate/embassy, etc. Will Internatinal SOS pay my medical bills? Althugh Internatinal SOS will prvide medical assistance, the patient will need t pay directly fr any services received. Only the csts f emergency evacuatin and medically-supervised repatriatin will be cvered by Clrad Cllege as part f ur cntract with SOS. What if I need a dctr? The Internatinal SOS wrldwide alarm centers are listed n the back f yur card. Call the Internatinal SOS alarm center that is nearest t yu fr a referral t a dctr. What if I need prescriptin medicatin? If yu require a prescriptin that a lcal physician cannt btain, r yu need t replace lst, stlen r depleted medicatin, Internatinal SOS will, when permissible by lcal law, send the needed medicatin t yu. What if I am hspitalized? Call the nearest Internatinal SOS wrldwide alarm center if yu are hspitalized. Internatinal SOS will immediately take steps t evaluate the care yu are receiving and determine what actins must be taken t ensure yur safe and speedy recvery. What if lcal medical facilities are nt adequate? If yu are hspitalized in an area where adequate medical facilities are nt available, Internatinal SOS will btain apprval frm Clrad Cllege t evacuate yu t a medical facility capable f prviding the required care. A physician supervises evacuatins, and when necessary, a medical specialist r nurse will accmpany yu during the evacuatin. An air ambulance will be used when required. What is security evacuatin assistance and crdinatin? SOS will assist in the event f threatening situatins such as civil and/r plitical unrest, insurrectins, revlutin r similar situatins by prviding infrmatin, guidance and resurces in the event persnal safety and security can n lnger be assured. 10