Briefing 4 Inquests and the disclosure of information to the coroner

Size: px
Start display at page:

Download "Briefing 4 Inquests and the disclosure of information to the coroner"

Transcription

1 briefing February 2013 The Francis Reprt Briefing 4 Inquests and the disclsure f infrmatin t the crner Key chapters Key recmmendatins 2, 11, 14, , 45, 273, 282, 283, 17 There is a requirement nt nly fr clinicians t be candid with patients abut avidable harm, but fr safety cncerns t be reprted penly and truthfully, and fr rganisatins t be accurate, candid and nt prvide misleading infrmatin t the public, regulatrs and cmmissiners. Chapter 22 Summary After hearing evidence in respect f the rle f the Crner a number f recmmendatins have been made t further develp the principles f penness, transparency and candur. These recmmendatins include: An urgent need fr unequivcal guidance t be given t trusts and their legal advisrs and thse handling disclsure f infrmatin t crners, patients and families, as t the pririty t be given t penness ver any perceived material interest. The terms f authrisatin, licensing and registratin and relevant guidance shuld blige healthcare prviders t prvide all relevant infrmatin t enable the Crner t perfrm his functin, unless a directr is persnally satisfied that withhlding the infrmatin is justified in the public interest. The CQC shuld be infrmed, either by the Trust r the Crner, f upcming inquests. Crners shuld send cpies f relevant Rule 43 reprts t the Care Quality Cmmissin. Hwever, the analysis applied t the questin f disclsure by Mr Francis effectively means that existing guidance requires that NHS rganisatins shuld be prepared t share mre infrmatin with the Crner than has hithert been the nrm, even if that prejudices the Trust s psitin in future litigatin. Yu shuld therefre review yur current apprach t incident investigatin and disclsure t ensure that yu are abve criticism. 1

2 Intrductin In the sectin n Openness, Transparency and Candur Mr Francis recmmends that terms f authrisatin and registratin, and any guidance given t healthcare prviders, shuld be amended t ensure all relevant infrmatin is prvided t the Crner. Where a patient dies in hspital r where there is a suspicin that a death was caused r cntributed t by medical care then: health care prviders shuld generally disclse t the Crner investigating the death any dcumentary material in their pssessin cntaining infrmatin abut r relevant t the patient s cnditin, treatment prvided, the cause f death and surrunding circumstances, including but nt limited t any recrded pinin cncerning thse matters. It is clear that this reprt will have cnsequences fr the cnduct f inquests and require trusts t g beynd what is strictly required in law and beynd what may als be strictly required under current guidance and prfessinal bligatins. Thse invlved in handling inquests, and health care prfessinals required t assist the Crner, wuld be advised t digest what the reprt says and understand hw this may affect their practice. Althugh nt a majr part f his inquiry, Rbert Francis QC, neatly ties in what he sees as prblems in the handling f inquests by the NHS with his drive fr the NHS t be pen and transparent. Essentially he argues that health care prviders shuld vlunteer all infrmatin and dcumentatin cntaining infrmatin ptentially relevant t the inquest. It is fr the Crner and nt Trust staff t determine what is relevant. This is far-reaching n any analysis. Francis includes a small caveat where there might be a public interest argument t justify nn-disclsure, but this shuld nly be dne with the persnal authrity f a directr, presumably an executive directr. The reprt als recmmends that: rule 43 reprts, where the Crner requests actin be cnsidered t prevent future deaths, shuld be sent t the CQC, and Crners shuld insist n having the senir dctr respnsible fr the care f the patient t give evidence, irrespective f their direct invlvement with the patient. The present psitin In recent years healthcare rganisatins have develped practice and relatinships with Crners such that there is rarely a prblem with disclsure f medical recrds and reprts frm staff. Usually specific reprts are btained and disclsed by the Trust s staff. In additin it is almst invariable practice fr rganisatins t disclse incident investigatin reprts t demnstrate lessns learnt and any changes t practice required. This represents gd practice t demnstrate that patient safety is paramunt. Hwever, the purpse f an inquest is necessarily limited in law t a factual determinatin, essentially, as t hw a patient met their death. It is nt a trial, nr is it a frum fr blame r recriminatin. It is nt an apprpriate methd f dealing with cmplaints. 2

3 The nly evidence a crner is entitled t take int accunt is the ral evidence given by witnesses live in Curt r written evidence read ut in curt, prvided the latter is undisputed by the interested persns. The Crner des nt have pwer t rder disclsure f reprts r dcuments, althugh, in exceptinal circumstances, he can apply t the civil Curt fr a witness summns t rder prductin f dcuments. It is very unlikely a trust wuld prvke a Crner t d that and it is an extremely rare ccurrence. S what s the prblem? The prblem, simply put, is hw t reslve the cnflict between the public interest in penness and candur n the ne hand and the public interest in encuraging staff t be pen and hnest during an internal incident investigatin designed t imprve patient safety, n the ther. One ptentially cntentius issue is the disclsure f internal statements and evidence btained as part f the internal investigatin. Often these are nt cntentius and disclsure is nt a prblem. But a ptential issue can arise, even if the investigatin reprt itself is disclsed. NHS guidance is clear that staff shuld cperate penly with such investigatins as part f the n-blame culture. But is this likely t happen if staff believe their cnfidential, full, and hnest reprts, given t assist internal inquiries undertaken t imprve patient safety, are likely t be disclsed and subject t frensic analysis by lawyers, crners and the public scrutiny f the press? Francis dismisses the argument that peple will nt cperate because f such risks. Cmmentatrs currently appear t be divided ver the issue. Undubtedly there is a prfessinal duty n qualified staff t assist. While all staff might have sympathy with ideas f penness and candur, disclsure t lawyers can lead t individuals being much mre cautius when putting matters in writing. Whatever the rights and wrngs, that may be a fact f life. Trusts will have t wrk thrugh that tensin and decide fr themselves hw pen they want t be withut making it even mre difficult fr staff t raise cncerns in a cnfidential envirnment. Thughts fr the future We are f curse awaiting the gvernment s respnse but sme issues t be addressed are: The presence f the senir dctr is likely t represent a mve twards mre accuntability fr, and assessment f, the care delivered, during the inquest. Lawyers fr families are likely t take the pprtunity t attempt frensic questining. Whilst there can be n bjectin in principle and Crners are likely t find this helpful, care will need t be taken that nly matters relevant t the inquiry are cnsidered and that inquests d nt becme a trial-run f a negligence hearing. Increased attendance at Inquests by senir clinicians will need careful planning. In difficult and ptentially cntentius inquests, witnesses will need t prepare fr the hearing much mre carefully t ensure they give accurate and fair evidence t d justice t themselves t prperly assist the crner with relevant matters and t assist with relevant issues raised by families. Investigating incidents in a healthcare setting prvides real value and n dubt leads t imprved patient care and a safer envirnment. This is a paramunt cnsideratin and shuld nt be cmprmised by issues f disclsure. It needs t be appreciated that this wider legal and regulatry framewrk which is being encuraged can cmplicate what is primarily an internal learning prcess. Careful thught needs t be taken, as a matter f general plicy, and at the utset f each investigatin, hw t deal with questins f disclsure after the investigatin is cmpleted. There is n abslute answer and care must be taken t ensure that yu are fair t bth patients and staff. 3

4 Cmmunicatin with families must be imprved and every facility ffered t allw them t input their wn cncerns int any internal investigatin. Families shuld receive prper explanatin and answers t their questins as sn as pssible, and befre any inquest. Where apprpriate, healthcare prviders shuld cnsider making admissins if there is a clear case f negligence befre any inquest. Such a curse f actin (taken in cnjunctin with the NHSLA when required) will be seen as a psitive step and, experience suggests, ne that is appreciated by families and crners. It will help remve suspicin that the Trust is nt being pen and hnest and will help reduce the tensins and stress frm the inquest prcess. Francis recmmends that firm guidance be given t healthcare rganisatins in respect f disclsure. Hpefully the Department f Health will ffer such assistance and deal with the ptential cnflict in public interest. Urgent cnsideratin needs t be given t the value f internal investigatins and the risk (and hw shuld it be handled) f reducing the value f internal pen learning by making trusts carry them ut under external scrutiny. Existing guidance frm the department (and ptentially frm regulatry bdies) needs updating urgently t remve dubt. We may als see guidance frm the Chief Crner f the issue. Whilst it appears that the recmmended duty f candur applies t the need t infrm patients in respect f issues r harm arising ut f care, there is n dubt that Francis als believes that the same principle shuld apply t infrming crners, despite their limited legal remit. The prpsals arund the duty f candur and additinal criminal liability fr clinical incidents needs t be thught thrugh carefully t ensure that they d nt result in mre cases f witness refusing t answer questins within an inquest setting because f a risk f incriminating themselves. The nly justifiable argument fr nn disclsure f an internal statement during an inquest wuld be that the balance f public interest in a particular case rests in maintaining cnfidentiality - as ppsed t the public interest in penness. Francis recmmends that such an argument must have the explicit apprval f an [executive] directr. Hwever, that is nt yet the legal psitin r fficial Department guidance. It will be a bld directr wh seeks t use this argument in the face f such pressure t disclse anything and everything. It may be that rganisatins will need t prvide ther ways f staff raising cncerns in a cnfidential and supprtive way. Prepare t disclse mre internal dcuments and reprts t the crner and ensure that all staff, including management, understand their bligatins. 4

5 Get in tuch If yu want t discuss hw the Francis reprt might affect yur rganisatin, please cntact us directly. Duncan Astill Partner T +44(0) duncan.astill@mills-reeve.cm Learn mre Read all six f ur Francis Reprt briefings 1. Key recmmendatins and early respnse 2. Gvernance 3. Regulatin and criminal prsecutin 4. Inquests and disclsure 5. Cmplaints 6. Values and standards T +44(0) Mills & Reeve LLP is a limited liability partnership authrised and regulated by the Slicitrs Regulatin Authrity and registered in England and Wales with registered number OC Its registered ffice is at Funtain Huse, 130 Fenchurch Street, Lndn, EC3M 5DJ, which is the Lndn ffice f Mills & Reeve LLP. A list f members may be inspected at any f the LLP's ffices. The term "partner" is used t refer t a member f Mills & Reeve LLP. The cntents f this dcument are cpyright Mills & Reeve LLP. All rights reserved. This dcument cntains general advice and cmments nly and therefre specific legal advice shuld be taken befre reliance is placed upn it in any particular circumstances. Where hyperlinks are prvided t third party websites, Mills & Reeve LLP is nt respnsible fr the cntent f such sites. Mills & Reeve LLP will prcess yur persnal data fr its business and marketing activities fairly and lawfully in accrdance with prfessinal standards and the Data Prtectin Act If yu d nt wish t receive any marketing cmmunicatins frm Mills & Reeve LLP, please cntact Suzannah Armstrng n r suzannah.armstrng@mills-reeve.cm 5

Personal Data Security Breach Management Policy

Personal Data Security Breach Management Policy Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner

More information

briefing Hard Truths what you need to know 3. Effective complaints handling January 2014 Introduction

briefing Hard Truths what you need to know 3. Effective complaints handling January 2014 Introduction briefing January 2014 Hard Truths what yu need t knw 3. Effective cmplaints handling Key pints N majr changes t prcess but general themes f increased penness and scrutiny Cmplaints and cmplaints handling

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

Malpractice and Maladministration Policy

Malpractice and Maladministration Policy TR340 Malpractice and Maladministratin Plicy This plicy aims t: Define malpractice and maladministratin in the cntext f CIM/CAM studying members, Accredited study centres (ASCs), examinatin centres, invigilatrs

More information

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy WHAT YOU NEED TO KNOW ABOUT Prtecting yur Privacy YOUR PRIVACY IS OUR PRIORITY Credit unins have a histry f respecting the privacy f ur members and custmers. Yur Bard f Directrs has adpted the Credit Unin

More information

Process for Responding to Privacy Breaches

Process for Responding to Privacy Breaches Prcess fr Respnding t Privacy Breaches 1. Purpse 1.1 This dcument sets ut the steps that ministries must fllw when respnding t a privacy breach. It must be read in cnjunctin with the Infrmatin Incident

More information

Data Protection Act Data security breach management

Data Protection Act Data security breach management Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing

More information

CROPREDY SURGERY Dr J Wright & Dr B Tucker

CROPREDY SURGERY Dr J Wright & Dr B Tucker CROPREDY SURGERY Dr J Wright & Dr B Tucker POLICY - COMPLAINTS Intrductin The bjectives f the cmplaints plicy are as fllws. Any cmplaint is dealt with in an effective and timely manner The cmplainant is

More information

National Australia Bank Limited Group Disclosure & External Communications Policy

National Australia Bank Limited Group Disclosure & External Communications Policy Natinal Australia Bank Limited Grup Disclsure & External Cmmunicatins Plicy Grup Disclsure & External Cmmunicatins Plicy Page 2 f 7 Grup Disclsure & External Cmmunicatins Plicy ( the Plicy ) 1. Overview

More information

Draft for consultation

Draft for consultation Draft fr cnsultatin Draft Cde f Practice n discipline and grievance May 2008 Further infrmatin is available frm www.acas.rg.uk CONSULTATION ON REVISED ACAS CODE OF PRACTICE ON DISCIPLINE AND GRIEVANCE

More information

MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER

MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER This Audit Cmmittee Charter has been amended as f July 17, 2015. The Audit Cmmittee shall review and reassess this Charter annually and recmmend

More information

Public consultation paper

Public consultation paper Public cnsultatin paper Nvember 2012 Public cnsultatin n guidelines fr prfessinal indemnity insurance arrangements fr nurses and nurse practitiners. Please prvide feedback by email t: nmbafeedback@ahpra.gv.au

More information

B Bard Video Games - Cnflict F interest

B Bard Video Games - Cnflict F interest St Andrews Christian Cllege BOARD CONFLICT OF INTEREST POLICY April 2011 St Andrews Christian Cllege 2 Bard Cnflict f Interest Plicy Plicy Dcument Infrmatin Plicy Name Bard Cnflict f Interest Plicy Authr/Supervisr

More information

Privacy Breach and Complaint Protocol

Privacy Breach and Complaint Protocol Privacy Breach and Cmplaint Prtcl Effective: December 31, 2012 Apprved by: Le McKenna, CFO 1.0 General Privacy breaches and privacy cmplaints will be handled in accrdance with this prtcl. This prtcl is

More information

67.50. Your child s health is our priority. Bupa schools scheme. bupa.co.uk ONLY PER TERM PER CHILD. Provided by

67.50. Your child s health is our priority. Bupa schools scheme. bupa.co.uk ONLY PER TERM PER CHILD. Provided by Prvided by Bupa schls scheme Yur child s health is ur pririty 67.50 PER TERM PER CHILD * ONLY bupa.c.uk *Thesubscriptinrateappliesfrmembershipyear1September2013 t31august2014.thissubscriptinrateincludesinsurancepremium

More information

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

Audit Committee Charter

Audit Committee Charter Audit Cmmittee Charter Membership The Audit Cmmittee (the "Cmmittee") f the Bard f Directrs (the "Bard") f Philip Mrris Internatinal Inc. (the "Cmpany") shall cnsist f at least three directrs all f whm

More information

HIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc.

HIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc. HIPAA Ntice f Privacy Practices Central Ohi Surgical Assciates, Inc. THIS NOTICE OF PRIVACY PRACTICES (THE NOTICE ) DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN

More information

E-Business Strategies For a Cmpany s Bard

E-Business Strategies For a Cmpany s Bard DATATEC LIMITED BOARD CHARTER / TERMS OF REFERENCE 1. CONSTITUTION The primary bjective f the Cmpany s Bard Charter is t set ut the rle and respnsibilities f the Bard f Directrs ( the Bard ) as well as

More information

WORKPLACE INJURY/ILLNESS/INCIDENT INVESTIGATION & REPORTING POLICY (BC VERSION)

WORKPLACE INJURY/ILLNESS/INCIDENT INVESTIGATION & REPORTING POLICY (BC VERSION) WORKPLACE INJURY/ILLNESS/INCIDENT INVESTIGATION & REPORTING POLICY (BC VERSION) Intrductin: Hw t Use This Tl As d all ther jurisdictins, BC requires emplyers t investigate and reprt specific kinds f wrkplace

More information

Privacy Policy. The Central Equity Group understands how highly people value the protection of their privacy.

Privacy Policy. The Central Equity Group understands how highly people value the protection of their privacy. Privacy Plicy The Central Equity Grup understands hw highly peple value the prtectin f their privacy. Fr that reasn, the Central Equity Grup takes particular care in dealing with any persnal and sensitive

More information

Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021

Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021 Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada

More information

Audit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd

Audit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Audit Cmmittee Charter St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Versin 2.0, 22 February 2016 Apprver Bard f Directrs St Andrew

More information

nbn is committed to identifying hazards, preventing workplace accidents and minimising dangerous health safety and environment incidents.

nbn is committed to identifying hazards, preventing workplace accidents and minimising dangerous health safety and environment incidents. Incident & Hazard Reprting Overview At nbn we are safe, disciplined and reliable. nbn is cmmitted t preventing injury, illness and envirnmental harm by prviding a safe and healthy wrking envirnment fr

More information

MAYFAIR INSURANCE & MORTGAGE CONSULTANTS LTD 11 Lurke Street, Bedford MK40 3HZ Telephone: 01234 242900

MAYFAIR INSURANCE & MORTGAGE CONSULTANTS LTD 11 Lurke Street, Bedford MK40 3HZ Telephone: 01234 242900 MAYFAIR INSURANCE & MORTGAGE CONSULTANTS LTD 11 Lurke Street, Bedfrd MK40 3HZ Telephne: 01234 242900 Please read this dcument carefully as it sets ut the terms n which we agree t act fr ur clients and

More information

Texas Woman's University University Policy Manual

Texas Woman's University University Policy Manual Texas Wman's University University Plicy Manual Plicy Name: Plicy Number: 6.06 Date Passed: July 2004 Health Insurance Prtability& Accuntability Act (HIPAA) Date Reviewed: September 2008 Next Review: September

More information

Letter of Engagement. as instructed from time to time in respect of your/the company/trusts affairs

Letter of Engagement. as instructed from time to time in respect of your/the company/trusts affairs We enclse material which sets ut: Letter f Engagement Infrmatin fr clients which lawyers are required by the New Zealand Law Sciety t prvide; and Our standard terms f engagement. Services t be prvided

More information

Handling professional conduct complaints against doctors

Handling professional conduct complaints against doctors Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Avant supprts: à a natinally cnsistent apprach t

More information

3/2 MBA Application Instructions

3/2 MBA Application Instructions 3/2 MBA Applicatin Instructins IMPORTANT INFORMATION Deadlines fr admissin are psted t the 3/2 MBA website. Applicatins are encuraged t be submitted by Nvember 1 f the Junir year. Please nte that all required

More information

Internet and E-Mail Policy User s Guide

Internet and E-Mail Policy User s Guide Internet and E-Mail Plicy User s Guide Versin 2.2 supprting partnership in mental health Internet and E-Mail Plicy User s Guide Ver. 2.2-1/5 Intrductin Health and Scial Care requires a great deal f cmmunicatin

More information

Project Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES

Project Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES Prject Open Hand Atlanta Effective Date: April 14, 2003 Health Insurance Prtability and Accuntability Act (HIPAA) The Health Insurance Prtability and Accuntability Act f 1996 (HIPAA) directs health care

More information

Legal Services Act: New forms of practice and regulation

Legal Services Act: New forms of practice and regulation Legal Services Act: New frms f practice and regulatin Cnsultatin paper 16 Better regulatin: A new apprach t regulating legal services firms and slicitrs 6/1/2009 Page 1 f 12 www.sra.rg.uk Cntents Intrductin...3

More information

Plus500CY Ltd. Statement on Privacy and Cookie Policy

Plus500CY Ltd. Statement on Privacy and Cookie Policy Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and

More information

How To Deal With A Data Breach In The European Law

How To Deal With A Data Breach In The European Law Data Prtectin: Regulating Cyber Security Jnathan Bamfrd Head f Strategic Liaisn Hw des DP regulatin affect cyber security? Data Prtectin Act 1998: apprpriate security Privacy and Electrnic Cmmunicatin

More information

Employees - recruitment, records and monitoring

Employees - recruitment, records and monitoring Emplyees - recruitment, recrds and mnitring This guidance has been prduced t help rganisatins cmply with the Data Prtectin Act (DPA) when recruiting and emplying wrkers. It is relevant t public sectr emplyers,

More information

BUPA DENTAL PLAN A P P L I C AT I O N F O R M

BUPA DENTAL PLAN A P P L I C AT I O N F O R M BUPA DENTAL PLAN A P P L I C AT I O N F O R M Please cmplete all relevant sectins f the frm in BLOCK CAPITALS and BLACK INK and return it t: Cnsumer Partnerships, FPS Dental, Bupa, Willw Huse, Chertsey

More information

Customer Care Policy

Customer Care Policy Custmer Care Plicy Page 1 f 12 CUSTOMER CARE POLICY Keighley & District Vlunteer Centre and Bradfrd Vlunteer Centre are independent charities that wrk in partnership t prmte vlunteering and t supprt lcal

More information

10 th May 2010. Dear Peter, Re: Audit Quality in Australia: A Strategic Review

10 th May 2010. Dear Peter, Re: Audit Quality in Australia: A Strategic Review 10 th May 2010 Mr. Peter Levy Audit Quality Strategic Review Crpratins and Financial Services Divisin The Treasury Langtn Crescent PARKES ACT 2600 Dear Peter, Re: Audit Quality in Australia: A Strategic

More information

Corporate Standards for data quality and the collation of data for external presentation

Corporate Standards for data quality and the collation of data for external presentation The University f Kent Crprate Standards fr data quality and the cllatin f data fr external presentatin This paper intrduces a set f standards with the aim f safeguarding the University s psitin in published

More information

FINAL DECISION. Mr A Complaint about: Complaint by: the firm Complaint reference: Date of final decision: November 2008. summary of complaint

FINAL DECISION. Mr A Complaint about: Complaint by: the firm Complaint reference: Date of final decision: November 2008. summary of complaint FINAL DECISION Cmplaint by: Mr A Cmplaint abut: the firm Cmplaint reference: Date f final decisin: Nvember 2008 summary f cmplaint This final decisin is issued by me, Tny Brman, an mbudsman with the Financial

More information

Job Profile Data & Reporting Analyst (Grant Fund)

Job Profile Data & Reporting Analyst (Grant Fund) Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract

More information

Data Protection Policy & Procedure

Data Protection Policy & Procedure Data Prtectin Plicy & Prcedure Page 1 Prcnnect Marketing Data Prtectin Plicy V1.2 Data prtectin plicy Cntext and verview Key details Plicy prepared by: Adam Haycck Apprved by bard / management n: 01/01/2015

More information

Hampton Roads Orthopaedics & Sports Medicine. Notice of Privacy Practices

Hampton Roads Orthopaedics & Sports Medicine. Notice of Privacy Practices This is being prvided t yu as a requirement f the privacy regulatins issued under the Health Insurance Prtability and Accuntability Act f 1996 (HIPAA). This ntice describes hw HROSM may use and disclse

More information

Small Business, Enterprise and Employment Bill: Insolvency fact sheets Contents

Small Business, Enterprise and Employment Bill: Insolvency fact sheets Contents 1 Small Business, Enterprise and Emplyment Bill: Inslvency fact sheets Cntents Directr Disqualificatin and Inslvency General Aims... 2 Administratin: sales t cnnected persns (prepack administratins)...

More information

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS fr STUDY ABROAD PROGRAMS Belw is a list f items t address and questins that need t be addressed in the cmprehensive safety assessment. In additin t the safety

More information

Financial Planning Agreement

Financial Planning Agreement Financial Planning Agreement This Financial Planning Agreement, the ( Agreement ), dated as f, 20, is by and between Vulcan Investments LLC, 2100 SuthBridge Pkwy, Suite 650 Birmingham, AL. 35209, an investment

More information

Municipal Advisor Registration

Municipal Advisor Registration FACT SHEET Municipal Advisr Registratin SEC Open Meeting Sept. 18, 2013 The Securities and Exchange Cmmissin tday will cnsider whether t adpt a rule that wuld establish a permanent registratin regime fr

More information

YOUR DUTIES AS EXECUTOR

YOUR DUTIES AS EXECUTOR Gibney & Gunsn LAWYERS New Suth Wales & Victria YOUR DUTIES AS EXECUTOR The funeral Yu may be required t make the funeral arrangements. In mst instances, clse family r friends attend t funeral arrangements

More information

ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback

ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT A. Principles and Benefits f Onging Feedback While it may seem like an added respnsibility t managers already "full plate," managers that prvide nging feedback

More information

CMS Eligibility Requirements Checklist for MSSP ACO Participation

CMS Eligibility Requirements Checklist for MSSP ACO Participation ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.

More information

INFRASTRUCTURE TECHNICAL LEAD

INFRASTRUCTURE TECHNICAL LEAD 1. PURPOSE OF POSITION This psitin is respnsible fr the delivery f peratinal supprt and maintenance f the TDHB IT infrastructure envirnment. This rle is als pivtal in the develpment and delivery f infrastructure

More information

FINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service.

FINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service. FINANCIAL OPTIONS 1. Fr thse patients wh carry dental insurance, all c-payments are due n date f service. We will file yur claim as a service t yu, and will d ur very best t maximize yur benefits. We accept

More information

Purpose Statement. Objectives

Purpose Statement. Objectives Apprved by Academic Affairs Cuncil, June 24, 2014 Faculty Handbk Part VI: Other Plicies and Prcedures Sectin R. Intellectual Prperty Classified Emplyee Handbk Part VI: Other Plicies and Prcedures Sectin

More information

MA Social Work. When does it start? The next intake is September 2014. How long is the course? Two years (full-time)

MA Social Work. When does it start? The next intake is September 2014. How long is the course? Two years (full-time) MA Scial Wrk Des successful cmpletin f the curse result in a scial wrk qualificatin recgnised by Health and Care Prfessins Cuncil (HCPC)? Yes. It is imprtant t pint ut that successful cmpletin f the award

More information

Heythrop College Disciplinary Procedure for Support Staff

Heythrop College Disciplinary Procedure for Support Staff Heythrp Cllege Disciplinary Prcedure fr Supprt Staff Intrductin 1. This prcedural dcument des nt apply t thse academic-related staff wh are mentined in the Cllege s Ordinance, namely the Librarian and

More information

Financial advisory and taxation services in Australia

Financial advisory and taxation services in Australia Financial advisry and taxatin services in Australia CPA Australia The Institute f Chartered Accuntants in Australia The Natinal Institute f Accuntants Intrductin: Access t financial and tax advice Cnsumers

More information

Internet and Social Media Solicitations: Wise Giving Tips

Internet and Social Media Solicitations: Wise Giving Tips Internet and Scial Media Slicitatins: Wise Giving Tips Charities use a wide variety f methds t slicit charitable dnatins. New and pwerful technlgies utilize nt just the internet and email, but als scial

More information

AMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15

AMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15 AMWA Chapter Subgrups n LinkedIn Guidance fr Subgrup Managers and Chapter Leaders, updated 2-12-15 1. Chapters may nt have an independent grup n LinkedIn, Facebk, r ther scial netwrking site. AMWA prvides

More information

FORM ADV (Paper Version) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS

FORM ADV (Paper Version) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS APPENDIX A FORM ADV (Paper Versin) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS Frm ADV: General Instructins Read these instructins carefully befre

More information

CHANGE MANAGEMENT STANDARD

CHANGE MANAGEMENT STANDARD The electrnic versin is current, r when printed and stamped with the green cntrlled dcument stamp. All ther cpies are uncntrlled. DOCUMENT INFORMATION Descriptin Dcument Owner This standard utlines the

More information

CFD AND SPOT FOREX TERMS: DEPOSIT ACCOUNTS

CFD AND SPOT FOREX TERMS: DEPOSIT ACCOUNTS 1. Structure 1.1 When we engage in cfd r spt frex trading with yu, we d s n the basis f: - ur General Terms; these terms, i.e. ur CFD and Spt Frex Terms. 1.2 The CFD and Spt Frex Terms deal with matters

More information

BridgeValley Community and Technical College Financial Aid Office 2015-2016 Maximum Hour Financial Aid Suspension Appeal Process

BridgeValley Community and Technical College Financial Aid Office 2015-2016 Maximum Hour Financial Aid Suspension Appeal Process BridgeValley Cmmunity and Technical Cllege Financial Aid Office 2015-2016 Maximum Hur Financial Aid Suspensin Appeal Prcess T receive financial aid administered by BridgeValley Cmmunity and Technical Cllege,

More information

Project Management Fact Sheet:

Project Management Fact Sheet: Prject Fact Sheet: Managing Small Prjects Versin: 1.2, Nvember 2008 DISCLAIMER This material has been prepared fr use by Tasmanian Gvernment agencies and Instrumentalities. It fllws that this material

More information

Principles of Engagement with Universities providing accredited Actuarial Science programmes

Principles of Engagement with Universities providing accredited Actuarial Science programmes The Actuarial Prfessin Principles f Engagement with Universities prviding accredited Actuarial Science prgrammes 1. What is an accredited actuarial science prgramme? Accreditatin f university prgrammes

More information

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles

More information

Planning a Successful State LEADS Program

Planning a Successful State LEADS Program Planning a Successful State LEADS Prgram A Suggested Timeline fr State Federatins Spring State Cnventins Annunce the current year s LEADS candidate at the state Cnventin. Use the pprtunity t build enthusiasm

More information

House Officer Introduction to Medical Malpractice Issues. Presented by The Louisiana Attorney General s Office

House Officer Introduction to Medical Malpractice Issues. Presented by The Louisiana Attorney General s Office Huse Officer Intrductin t Medical Malpractice Issues Presented by The Luisiana Attrney General s Office What are my chances f being sued? Gyneclgy, Allergy and Dermatlgy Once every 11 years Family Practice,

More information

ERISA Compliance FAQs: Fiduciary Responsibilities

ERISA Compliance FAQs: Fiduciary Responsibilities Brught t yu by Mrris & Reynlds Insurance ERISA Cmpliance FAQs: Fiduciary Respnsibilities The Emplyee Retirement Incme Security Act f 1974 (ERISA) is a federal law that sets minimum standards fr emplyee

More information

Directives to LHINs in respect of Reporting Requirements under the BPSAA. Issued By Minister of Health and Long-Term Care

Directives to LHINs in respect of Reporting Requirements under the BPSAA. Issued By Minister of Health and Long-Term Care Directives t LHINs in respect f Reprting Requirements under the BPSAA Issued By Minister f Health and Lng-Term Care Effective April 1, 2011 Table f Cntents 1. BACKGROUND... 2 2. REPORT ON THE USE OF CONSULTANTS...

More information

How To Write A Scial Media Plicy

How To Write A Scial Media Plicy Scial Media Plicy Scial Media Plicy Recrd Number D14/78 Respnsible Manager Directr Business Supprt and Strategy Manager Custmer and Cmmunicatins Last reviewed 11 February 2014 Adptin reference Cuncil Reslutin

More information

Thank you for your interest in this leadership position. Please find enclosed an application and information package to assist you.

Thank you for your interest in this leadership position. Please find enclosed an application and information package to assist you. Applicatin fr the psitin f Assistant Principal Thank yu fr yur interest in this leadership psitin. Please find enclsed an applicatin and infrmatin package t assist yu. Attached are the fllwing: An applicatin

More information

An employer s Guide to engaging an occupational health physician

An employer s Guide to engaging an occupational health physician An emplyer s Guide t engaging an ccupatinal health physician When and why d emplyers need the services f ccupatinal physicians? Being in business invlves risk. Business pprtunities are inherently uncertain

More information

Serius Infrmatin Gvernance Incidents - OverVIEW

Serius Infrmatin Gvernance Incidents - OverVIEW Serius Infrmatin Gvernance Incident Plicy UNIQUE REF NUMBER: AC/IG/019/V1.2 DOCUMENT STATUS: Apprved by Audit Cmmittee 19 June 2013 DATE ISSUED: June 2013 DATE TO BE REVIEWED: June 2014 1 P age AMENDMENT

More information

Abuse of Metropolitan Police issued AMEX cards

Abuse of Metropolitan Police issued AMEX cards Abuse f Metrplitan Plice issued cards Managed Investigatin Cmmissiner's Reprt IPCC Cmmissiner s Reprt Intrductin This reprt prvides an verview f investigatins int the use f American Express crprate credit

More information

KIK s GUIDE FOR LAW ENFORCEMENT

KIK s GUIDE FOR LAW ENFORCEMENT Thanks fr checking ut ur law enfrcement guide. Kik takes the safety f ur users very seriusly, and we hpe this guide will be a useful tl fr yu. It includes infrmatin abut ur app; the features and functins

More information

THE EMPLOYMENT LAW DISPUTE SPECIALISTS DAMAGES BASED AGREEMENT. Your Employment Tribunal claim relating to your employment with...

THE EMPLOYMENT LAW DISPUTE SPECIALISTS DAMAGES BASED AGREEMENT. Your Employment Tribunal claim relating to your employment with... THE EMPLOYMENT LAW DISPUTE SPECIALISTS DAMAGES BASED AGREEMENT 1. What is cvered by this agreement Yur Emplyment Tribunal claim relating t yur emplyment with... 2. What is nt cvered by this agreement 2.1

More information

PART C PROFESSIONAL ACCOUNTANTS IN BUSINESS

PART C PROFESSIONAL ACCOUNTANTS IN BUSINESS PART C PROFESSIONAL ACCOUNTANTS IN BUSINESS 300 Intrductin 310 Ptential Cnflicts 320 Preparatin and Reprting f Infrmatin 330 Acting with Sufficient Expertise 340 Financial Interests 350 Inducements SECTION

More information

Creating an Ethical Culture and Protecting Your Bottom Line:

Creating an Ethical Culture and Protecting Your Bottom Line: Creating an Ethical Culture and Prtecting Yur Bttm Line: Best Practices fr Crprate Cdes f Cnduct Nte: The infrmatin belw and all infrmatin n this website is nt meant t be taken as legal advice. Please

More information

Template on written coordination and cooperation arrangements of the supervisory college established for the <XY> Group/<A> Institution

Template on written coordination and cooperation arrangements of the supervisory college established for the <XY> Group/<A> Institution COORDINATION AND COOPERATION ARRANGEMENTS EBA/RTS/2014/16 EBA/ITS/2014/07 Annex II Template n written crdinatin and cperatin arrangements f the supervisry cllege established fr the Grup/ Institutin

More information

MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016

MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016 MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016 The Manitba Securities Cmmissin (the Cmmissin) is a divisin f the Manitba Financial Services Agency (MFSA). The ther divisin is the Financial Institutins

More information

Crnwall Partners in Care

Crnwall Partners in Care Crnwall Partners in Care Mving Frward Versin 2.0 8 th January 2014 By Richard Mnk Crnwall Partners in Care August 2013 Page 1 f 6 CPIC mving frward This dcument has been created t help prvide a little

More information

A Comparison of UK and Chinese Broking Regulation

A Comparison of UK and Chinese Broking Regulation A Cmparisn f UK and Chinese Brking Regulatin David Cupe Partner +44 (0)203 553 4884 david.cupe@ec3legal.cm The fllwing tables are a cmparisn f UK and Chinese brking regulatins including the Llyd s regulatins.

More information

Valuation Analysis: The Role of the Expert in Litigation

Valuation Analysis: The Role of the Expert in Litigation Valuatin Analysis: The Rle f the Expert in Litigatin In cmmercial litigatin the valuatin expert must balance varying methds and the use f judgment in delivering an ptimal result and then must be prepared

More information

Environment Protection Authority

Environment Protection Authority Envirnment Prtectin Authrity EPA Cmplaints Management Plicy Intrductin This plicy sets ut the purpse, principles and prcess fr hw custmer feedback, including cmplaints, will be managed in the EPA t imprve

More information

Grant Application Writing Tips and Tricks

Grant Application Writing Tips and Tricks Grant Applicatin Writing Tips and Tricks Grants are prvided by gvernment (lcal, state and natinal), charitable trusts, and by cmmunity rganisatins (eg Ltteries, Rtary, etc). Each grant has a specific purpse,

More information

RE: Operational Standards for the Cancer Waiting Times Commitments

RE: Operational Standards for the Cancer Waiting Times Commitments 30 July 2009 T: Strategic Health Authrity Chief Executives Primary Care Trust Chief Executives NHS Trust Chief Executives CC: Care Quality Cmmissin Mnitr NHS Imprvement Natinal Cancer Actin Team Strategic

More information

RATIONALE TERMS OF REFERENCE FOR THE QUALITY COMMITTEE UNDER THE EXCELLENT CARE FOR ALL ACT. Authority

RATIONALE TERMS OF REFERENCE FOR THE QUALITY COMMITTEE UNDER THE EXCELLENT CARE FOR ALL ACT. Authority RATIONALE With the intrductin f the Excellent Care fr All Act, hspital bards must nw have a quality cmmittee that reprts t the bard. The template prvides sample terms f references fr rganizatins t adapt

More information

How To Ensure Your Health Care Is Safe

How To Ensure Your Health Care Is Safe Guidelines fr Custdians t assess cmpliance with the Persnal Health Infrmatin Privacy and Access Act (PHIPAA) This dcument is designed t help custdians evaluate readiness fr cmpliance with PHIPAA and t

More information

Travel Insurance. Is your insurance company listening to you? Handbook on

Travel Insurance. Is your insurance company listening to you? Handbook on Is yur insurance cmpany listening t yu? If yur cmplaints have nt been addressed by yur insurance cmpany, please cntact t register yur cmplaints and track their status r yu may email us at cmplaints@irda.gv.in

More information

April 2011. In addition, we encounter valuation practices that present concerns in certain contexts, including:

April 2011. In addition, we encounter valuation practices that present concerns in certain contexts, including: April 2011 We wanted t take the pprtunity prvided by the AICPA s recent release f the expsure draft Practice Aid t share with ur clients and friends sme bservatins and best practice suggestins n this tpic.

More information

Spread Bet Terms: Deposit Accounts

Spread Bet Terms: Deposit Accounts Spread Bet Terms: Depsit Accunts 1. Structure 1.1 When we engage in Spread Betting with yu, we d s n the basis f: - ur General Terms; these terms, i.e. ur Spread Terms. 1.2 The Spread Terms deal with matters

More information

Professional indemnity insurance arrangements for enrolled nurses, registered nurses and nurse practitioners

Professional indemnity insurance arrangements for enrolled nurses, registered nurses and nurse practitioners Guideline August 2013 Prfessinal indemnity insurance arrangements fr enrlled nurses, registered nurses and nurse practitiners Intrductin This guideline has been develped by the Nursing and Midwifery Bard

More information

Internal Audit Charter and operating standards

Internal Audit Charter and operating standards Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw

More information

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

Directors' And Officers' Liability

Directors' And Officers' Liability Directrs' And Officers' Liability (Last Revised January, 2005) The fllwing is intended fr general infrmatin nly, regarding sme f the issues relating t purchasing a business in Saskatchewan. We advise yu

More information

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012 Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.

More information

Professional Leaders/Specialists

Professional Leaders/Specialists Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and

More information