IBM SmartCloud Monitoring - Application Insight. User Interface Help SC

Transcription

1 IBM SmartCloud Monitoring - Application Insight User Interface Help SC

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3 IBM SmartCloud Monitoring - Application Insight User Interface Help SC

4 ii IBM SmartCloud Monitoring - Application Insight: User Interface Help

5 SmartCloud Monitoring - Application Insight Enterprises are increasingly moing to the cloud to accelerate time to market, improe sericeability, and to reduce costs. As a cloud consumer, you can use SmartCloud Monitoring - Application Insight to monitor your cloud irtual machine applications to ensure optimal performance and efficient use of resources. Application Insight is able to scale up or down elastically in keeping with the ability to grow and shrink, proiding multi-tenant monitoring for most workload deployments. The monitoring technology can be embedded in irtual machine base images and initiated automatically when new workloads are deployed based on those images. Oeriew Enterprises are increasingly moing to the cloud to accelerate time to market, improe sericeability, and to reduce costs. Cloud computing consumers need to monitor their applications and workloads and quickly recognize problems. SmartCloud Monitoring - Application Insight is a lightweight monitoring solution that is designed for short-term performance and aailability analysis, independent of the management infrastructure, yet proiding for scalability. The dashboard naigator is hierarchical in nature, giing a status oeriew of the VMs that you own or hae permission to see. To learn more about your monitored resources, you can click a link in the Status Oeriew tab. Consider, for example, that your application has slow response time. The issue is reealed in the dashboard. Starting from the top, you can follow the problem down to the source by clicking links and group widgets to discoer the culprit, such as high CPU usage on the VM due to an out-of-control process. Go to IBM Serice Management Connect to get usage tips and insightful information from subject matter experts, ask questions on the forum, and see ideo demonstrations: IBM SmartCloud Monitoring - Application Insight ( index.html). More information is aailable at IBM Application Performance Management > Application Monitoring ( products/application-monitoring). Copyright IBM Corp

6 Figure 1. SmartCloud Monitoring - Application Insight users and cloud proider users. In this conceptual illustration, the cloud consumers are operations, deelopment operations, and line of business personnel. They might create their own VM instances or request them. They can monitor their own workloads with the Application Insight dashboards. Application Dashboard - Groups After you select an application in the Application Dashboard, the groups that are displayed include Users (if SmartCloud Application Performance Management for Mobile Applications is installed), Transactions, and Components. You can select a subgroup or an instance within a subgroup to display detailed metrics. End User Transactions KPIs End User Transactions dashboards may be aailable in your installation. Use these dashboards to understand the performance and aailability of transaction requests, applications, and serers in your enironment. End User Transactions summary dashboard Use the End User Transactions Summary dashboard to analyze the performance and aailability of transaction requests in your enironment. Requests by Status group widget: A bar chart showing the number of good, slow, and failed transactions per period for the selected application. The following table contains information about the key performance indicators in this group widget. 2 IBM SmartCloud Monitoring - Application Insight: User Interface Help

7 KPI Description Deried from Oerall Volume Shows the number of good (green), slow (yellow), and failed (red) transactions per period. T5APPCS.SUCCREQ (Good), T5APPCS.SLOWREQ (Slow), T5APPCS.FAILREQ (Failed) The status of the transaction is determined by the Response Time Threshold: Good Requests The number of recorded transactions that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of recorded transactions that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of recorded transactions that did not complete correctly, or reported an error during the monitoring interal. Aerage Response Time group widget: A line graph showing the aerage response time of transactions, in seconds, for the selected application. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Aerage Response Time The aerage response time, in seconds, of the transactions. T5APPCS.OATIME Transactions - Top 10 group widget: A table showing the transactions of most interest in the selected application oer the last period. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Transaction Name of the transaction T5TXCS.TRANSACTN Status Oerall status for the transaction based on the response time of its subtransactions. If the number of good subtransactions are less than 50%, the status for the transaction is "warning" (yellow); if the number of good subtransactions are less than 10%, the status of the transaction is "critical" (red); otherwise the status is "good" (green). If there are no subtransactions, the status is "good". T5TXCS.PCGOOD SmartCloud Monitoring - Application Insight 3

8 KPI Description Deried from Requests Total number of transaction requests per period, T5TXCS.TOTREQ summarized from all Web Response Time agents Failed Percentage of failed transactions in the current T5TXCS.PCFAIL period Slow Percentage of slow transactions in the current T5TXCS.PCSLOW period Response Time Aerage response time, in seconds, of the T5TXCS.OATIME transactions in the current period Timestamp Time of collection of the summarized data T5TXCS.TIMESTAMP End User Transactions details dashboard Use the End User Transactions Details dashboard to analyze the status of the selected serer, and the olume and oerall status of transactions for the applications on that serer. From this dashboard, select View Enclosing WebSphere Application Serers to iew a summary of all requests on the associated serer, and all requests associated with the transaction you selected. From that dashboard, you can drill down further into the Application Performance Dashboards. Transaction Requests by Status group widget: A bar chart showing the number of good, slow, and failed subtransactions for the selected transaction, at selected interals. The following table contains information about the key performance indicators used in this group widget. KPI Description Deried from Transaction Volume Shows the number of good (green), slow (yellow), and failed (red) subtransactions for the selected transaction, oer the last period. The status of the subtransaction is determined by the Response Time Threshold: Good Requests The number of recorded subtransactions that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of recorded subtransactions that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of recorded subtransactions that either did not complete correctly, or reported an error during the monitoring interal. T5TXCS.SUCCREQ (Good), T5TXCS.SLOWREQ (Slow), T5TXCS.FAILREQ (Failed) 4 IBM SmartCloud Monitoring - Application Insight: User Interface Help

9 Transaction Aerage Response Time group widget: A line graph with the aerage response time of subtransactions for the selected transaction, in seconds, oer the period. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Aerage Response Time The aerage response time, in seconds, of the subtransactions, oer the current period T5TXCS.OATIME Runs On group widget: A table with summary information about the serers that host the selected applications or web serers. The following table contains information about the key performance indicators used in this group widget. KPI Description Deried from Serer The name or IP address and port of the serer T5TXCS.SERVER hosting the application or web serer Status Oerall status for the serer based on the response time of its transactions. If the number of good transactions are less than 50%, the status for the serer is "warning" (yellow); if the number of good transactions are less than 10%, the status of the serer is "critical" (red); otherwise the status is "good" (green). If there are no transactions, the status is "unknown". T5TXCS.PCGOOD Requests Failed Slow Response Time Total number of transactions for the serer in the current period Percentage of failed transactions for the serer in the current period Percentage of slow transactions for the serer in the current period Aerage response time, in seconds, of the transactions for the serer, in the current period T5TXCS.TOTREQ T5TXCS.PCFAIL T5TXCS.PCSLOW T5TXCS.OATIME Timestamp Time of collection of the summarized data T5TXCS.TIMESTAMP Mobile Deices and Authenticated Users KPIs Use Mobile Deices and Authenticated Users dashboards to understand the loads created by mobile deices, and the loads for users. These dashboards are aailable only when SmartCloud Monitoring - Application Insight V1.2 is installed as part of SmartCloud Application Performance Management V Mobile Deices Summary Use the Mobile Deices summary dashboard to gain insight into users accessing you application with a mobile deice. View the load and response time for different mobile operating systems. SmartCloud Monitoring - Application Insight 5

10 Total Actie Sessions group widget: A line graph showing the number of actie sessions sering mobile deices compared to the total number of actie sessions oer the last period. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Actie sessions The number of open sessions sering mobile deices compared to the number of actie general sessions. If there are no mobile users, a single line showing the actie general sessions only is displayed. T5USRSS.NUMSESSION, T5APPCS.NUMSESS The information is aggregated for the application. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. Actie Sessions by Mobile OS - Top 5 group widget: A bar chart showing the operating systems with the most actie sessions. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Actie sessions The number of actie sessions sering mobile T5USRSS.NUMSESSION deices for an operating system The information is aggregated for the application and for each mobile operating system. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. Session Duration by Mobile OS - Top 5 group widget: A bar chart showing the aerage duration of sessions, in seconds, sering mobile deices running different operating systems. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Session duration Aerage session duration, in seconds, that is, how long a session is running, for users running different mobile operating systems. T5USRSS.SESSDURATN The information is aggregated for the application and for each mobile operating system. 6 IBM SmartCloud Monitoring - Application Insight: User Interface Help

11 Requests by Mobile OS - Top 5 group widget: A bar chart showing the operating systems with the most requests. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Number of requests The number of requests processed during the last period for the different mobile operating systems T5USRSS.TOTREQ The information is aggregated for the application and for each mobile operating system. Percentage Failures by Mobile OS - Top 5 group widget: A bar chart showing the operating systems with the highest number of failed requests. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Request status Shows the number of good (green), slow (yellow), and failed (red) requests for each mobile operating system. The status of the request is determined by the Response Time Threshold: Good Requests The number of requests that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of requests that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of requests that either did not complete correctly or reported an error during the monitoring interal. T5USRSS.PCGOOD (Good) T5USRSS.PCSLOW (Slow) T5USRSS.PCFAIL (Failed) The information is aggregated for the application and for each mobile operating system. Mobile Deices Details Use the Mobile Deices details dashboard to analyze the load created by mobile deices running a particular operating system and the serer performance on this load. Deice Actie Sessions group widget: A line graph showing the number of actie sessions sering mobile deices running this operating system. The following table contains information about the key performance indicators in this group widget. SmartCloud Monitoring - Application Insight 7

12 KPI Description Deried from Actie sessions The number of open sessions sering mobile T5USRSS.NUMSESSION deices running this operating system The information is aggregated for the application and the mobile operating system. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. Deice Aerage Session Duration group widget: A line graph showing the aerage session duration (in seconds) for sessions sering mobile deices running this operating system. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Session duration Aerage session duration in seconds, that is, how long a session is running, for mobile deices running this operating system. T5USRSS.SESSDURATN The information is aggregated for the application and for each mobile operating system. Deice Requests by Status group widget: A bar chart showing the number of good, slow, and failed requests for mobile deices running this operating system. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Request status Shows the number of good (green), slow (yellow), and failed (red) requests at arious time points for mobile deices running this operating systems. T5USRSS.SUCCREQ (Good), T5USRSS.SLOWREQ (Slow), T5USRSS.FAILREQ (Failed) The status of the request is determined by the Response Time Threshold: Good Requests The number of requests that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of requests that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of requests that either did not complete correctly or reported an error during the monitoring interal. The information is aggregated for the application and the mobile operating system. 8 IBM SmartCloud Monitoring - Application Insight: User Interface Help

13 Deice Response Time group widget: A line graph showing the minimum, aerage, and maximum response time for requests sering mobile deices running this operating system. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Minimum response time Aerage response time Maximum response time The response time for the request that was processed fastest The aerage response time for requests The response time for the request that was processed slowest T5USRSS.MINRTT T5USRSS.OATIME T5USRSS.MAXRTT The information is aggregated for the application and the mobile operating system. Authenticated Users Summary Use the Authenticated Users summary dashboard to iew who is currently using the application, and which users are experiencing problems. Logged-in Users group widget: A line graph showing the fluctuation in mobile user numbers oer the last period. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Number of The number of users who are logged in. T5APPCS.TOTUSERS users The information is aggregated for the application. Actie Sessions by User - Top 5 group widget: A bar chart showing the users who hae the highest number of actie sessions. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Actie sessions The number of open sessions sering the T5URSS.NUMSESSION user The information is aggregated for the application and for each user. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. Session Duration by User - Top 5 group widget: A bar chart showing the users with the longest aerage actie sessions, in seconds. SmartCloud Monitoring - Application Insight 9

14 The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Session duration Aerage session duration in seconds, that is, how long a session is running, for this user. T5USRSS.SESSDURATN The information is aggregated for the application and for each user. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. Requests by User - Top 5 group widget: A bar chart showing the users who hae generated the largest number of requests. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Number of requests The number of requests processed during the period for the user T5USRSS.TOTREQ The information is aggregated for the application and for each user. Percentage Failures by User - Top 5 group widget: A bar chart showing the users with the highest percentage of failed requests. The number of good and slow requests are also shown for these users. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Request status Shows the number of good (green), slow (yellow), and failed (red) requests for different users. T5USRSS.PCGOOD (Good), T5USRSS.PCSLOW (Slow), T5USRSS.PCFAIL (Failed) The status of the request is determined by the Response Time Threshold: Good Requests The number of requests that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of requests that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of requests that either did not complete correctly, or reported an error during the monitoring interal. The information is aggregated for the application and for each user. 10 IBM SmartCloud Monitoring - Application Insight: User Interface Help

15 Authenticated Users Details Use the Authenticated Users details dashboard to iew load and response time for each user to discoer who is haing problems. User Actie Sessions group widget: A line graph showing the number of actie sessions sering this user oer time. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Actie sessions The number of open sessions sering this user T5USRSS.NUMSESSION The information is aggregated for the application and for the user. Tip: All sessions marked as actie are counted. Sessions where the user is no longer using the application, but has not logged out and the session has not yet timed out, are included in the count. User Aerage Session Duration group widget: A line graph showing the aerage session duration, in seconds, for sessions sering this user. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Session duration Aerage session duration, that is, how long a T5USRSS.SESSDURATN session is running, for this user. The information is aggregated for the application and for the user. User Requests by Status group widget: A bar chart showing the number of good, slow, and failed requests for this user oer time. The following table contains information about the key performance indicators in this group widget. SmartCloud Monitoring - Application Insight 11

16 Usage Statistics KPI Description Deried from Request status Shows the number of good (green), slow (yellow), and failed (red) requests at arious time points for this user. T5USRSS.SUCCREQ (Good), T5USRSS.SLOWREQ (Slow), T5USRSS.FAILREQ (Failed) The status of the request is determined by the Response Time Threshold: Good Requests The number of requests that completed successfully, and whose response time was less than the Minimum Response Time Threshold (10 seconds). Slow Requests The number of requests that completed successfully, but whose response time was greater than or equal to the Minimum Response Time Threshold (10 seconds). Failed Requests The number of requests that either did not complete correctly or reported an error during the monitoring interal. The information is aggregated for the application and for the user. User Response Time group widget: A line graph showing the minimum, aerage, and maximum response time, in seconds, for requests sering this user during the last period. The following table contains information about the key performance indicators in this group widget. KPI Description Deried from Minimum response time Aerage response time Maximum response time The response time for the request that was processed fastest The aerage response time for requests The response time for the request that was processed slowest T5USRSS.MINRTT T5USRSS.OATIME T5USRSS.MAXRTT The information is aggregated for the application and for the user. The Usage Statistics dashboard presents the aerage, maximum, and minimum number of open VMs reporting to the Monitoring Infrastructure Node oer time. These alues can help you analyze VM usage for different time periods. At the beginning of the next hour after the infrastructure node is operational, usage statistics are saed to an hourly log. These hourly logs hold the maximum number of open VMs per hour. At the beginning of the next day, statistics begin to accumulate in a daily log. The log stores the aerage, maximum, and minimum number of open VMs for each day. 12 IBM SmartCloud Monitoring - Application Insight: User Interface Help

17 As an example, if you installed the infrastructure node on Monday, August 26, at 7:30 AM, you would start seeing statistics from the hourly log at 9:00 AM, when the first complete hour was logged, and you would start seeing statistics from the daily log on Tuesday at 00:01 AM. After you click Reporting > Usage Statistics, initially, a clustered bar chart is displayed. The chart shows the aggregate monthly usage statistics for the present year. The chart shows one column cluster per month since the infrastructure node was started. Each cluster contains the aerage, maximum, and minimum number of open VMs for that month. You can change the report period and you can iew the statistics in a table instead of in a graph. Report Period The default time period is This Year, and you can select other periods. The unit alue of each bar or table row is one hour for Today, one day for This Week and This Month, and one month for This Quarter, Last 12 Months, Last 18 Months, and Last 24 Months. The chart displays the statistics that are aailable in the database for the selected time period. If not enough data was collected for the period you select, the chart does not render and an error message is displayed; select a shorter period of time. Graph and table statistics Except for Today, which shows only the maximum number of VMs that were open each hour, you get a three-bar grouping showing the aerage, maximum, and minimum number of VMs that were open during that time period. Click the Table button to see a row for each time period and a cell for each statistic. Click inside the filter text box and type the beginning of the alue to filter the table by. As you type, the table rows that do not fit the criteria are filtered out and the Total is updated for the number of rows found. Click the x in the filter box or press the Backspace key to clear the filter/ Click inside a column heading to sort by that column. Click the same column heading again to switch between ascending and descending sort order. Summary statistics A footer is displayed at the bottom of the dashboard showing summary alues for the selected report period: Aerage for entire period is an aerage of the aerage columns that are currently displayed; Maximum for entire period is the highest number oerall; and Minimum for entire period is the lowest number oerall. Restriction: In this milestone, the aerage for the entire period is an aerage-of-aerages, which is only an approximation of the true aerage. Examples The first chart plots the maximum alues Today from midnight to 5:00 AM. The second chart plots This Month with aerage, maximum, and minimum alues for the first seen days: SmartCloud Monitoring - Application Insight 13

18 Threshold Manager Use the Threshold Manager to reiew the predefined thresholds for a data type and to create and edit thresholds. Thresholds are used to compare the sampled alue of an attribute with the alue set in the threshold. If the sampled alue satisfies the comparison, an eent is opened. The eent closes automatically when the threshold comparison is no longer true. After you click System Configuration > Threshold Manager, the page is displayed with a table of the thresholds that were defined for the selected data type. Here you can add, edit and delete thresholds. Select data source type The data types that display when you click the list box are those that are included in your managed enironment. Select the data type for which you want to create or iew thresholds. Existing Thresholds This table lists all the thresholds that were created for the selected data type. New opens the Threshold Editor for defining a threshold for the selected data type. Select a threshold and click Edit to open the Threshold Editor for editing the definition. Select a threshold that you no longer want and click Delete. 14 IBM SmartCloud Monitoring - Application Insight: User Interface Help

19 After you click New or select a threshold and click Edit, the Threshold Editor is displayed with the following fields: Name Enter a name for the threshold that users can see in the dashboards. The name must begin with a letter and can be up to 31 letters, numbers and underscores, such as Aerage_Processor_Speed_Warning. All thresholds must hae unique names. Category Select the category for grouping eents in the OS Eent Summary table in the Group Details dashboard: CPU, Memory, Disk, Network, or Other. The category affects the eent aggregation for the OS status. Description Optional. A description is useful for recording the purpose of the threshold that users can see in the Threshold Manager. Seerity Select the appropriate eent seerity from the list: Fatal, Critical, Minor Warning, or Unknown. Interal Enter or select the time to wait between taking data samples in HHMMSS format, such as for fifteen minutes. For sampled-eent thresholds, the minimum interal is (30 seconds) and the maximum is (23 hours, 59 minutes, and 59 seconds). A alue of (six zeroes) indicates a pure eent threshold. Pure eents are unsolicited notifications. Thresholds for pure eents hae no sampling interal, thus there is no constant metric that can be monitored for current alues. Required consecutie samples Specify how many consecutie threshold samples must ealuate to true before an eent is generated. This means, for any threshold with a setting of 1 and a sample that ealuates to true, an eent is generated immediately; a setting of 2 means that 2 consecutie threshold samples must ealuate to true before an eent is opened. Data set Select the data set for the type of data to be sampled. The metrics aailable for inclusion in the condition are from the chosen data set. If the threshold has multiple conditions, they must all be from the same data set. Logical Operator You can ignore this field if your threshold has only one condition. If you are measuring multiple conditions, select one of the following operators before clicking New to add the next condition: And (&) if the preious condition and the next condition must be met for the threshold to be breached Or ( ) if either of them can be met for the threshold to be breached A mix of logical operators is not supported; use either all And operators or all Or operators. The threshold can hae up to 9 conditions when the Or operator is used; up to 10 conditions when the And operator is used. Conditions The threshold definition can logically include multiple simultaneous thresholds or conditions. SmartCloud Monitoring - Application Insight 15

20 Click New to add a condition. Select a condition and click Edit to modify the expression, or click Delete to remoe the expression. After you click New or Edit, complete the fields in the Add Condition dialog box that opens: Metric Select the metric that you want to compare in this condition. Operator Select the relational operator for the type of comparison: Equal, Not Equal, Greater than, Greater than or Equal, Less than, or Less than or equal. Value Historical Data Configuration Enter the alue to compare using the format that is allowed for the metric, such as 20 for 20% or 120 for 2 minutes. After you click Sae, the threshold is applied to all managed systems of the same data type. You can control eent behaior and eent forwarding through the Eent Managerr options, as described in Adanced Configuration on page 26. Your enironment already has historical data configurations for key data sets that are shown in the dashboards. You can add more historical data configurations for other data sets. After you click System Configuration > Historical Data Configuration, the page is displayed for you to see and work with historical data configurations. Select data source type The data types that display when you click the list box are those that are included in your managed enironment. Select the data type for which you want to iew or configure historical data collection. Existing Historical Data Configurations This table lists all the historical data configurations that were created for the selected data type. The data sets are prefixed with the data type code, such as KLZ for Linux OS and WRT for Response Time. New opens the Add Historical Record dialog box for the selected data type. Select a historical data configuration and click Edit to open the Edit Historical Record for editing the data collection definition. Select a historical data configuration that you no longer want and click Delete. After you click New or select a historical data configuration and click Edit, the Add Historical Record or Edit Historical Record dialog box is displayed with the following fields: Data Set Select a data set for which you want to collect historical data. The data sets aailable are for the chosen data type. 16 IBM SmartCloud Monitoring - Application Insight: User Interface Help

21 Agent Configuration Managing applications Interal Enter the data sampling frequency, from 5 to 60 minutes. Historical data samples are saed at the monitored resource for retrieal into the dashboards. Retain Enter the number of hours to keep the historical data samples for, from 2 to 72 hours. After you click OK, the historical data configuration is saed to the data set list and historical data begins to be collected from all data sources of the same data type. Use the Agent Configuration tabbed page for configuring the monitoring agents that you installed. After you click System Configuration > Agent Configuration from the naigation bar, a tabbed dashboard is displayed with one tab for each configurable monitoring agent. The table shows a row of configuration information, such as the name and IP address for each managed system. Actions Use the Actions options to enable or disable tracing for the selected managed system. Column resize Drag a column heading border to the right or left to adjust the column width. Column sort Click inside a column heading to sort by that column. Click the same column heading again to switch between ascending and descending sort order. Table filter Click inside the filter text box and type the beginning of the alue to filter the table by. As you type, the table rows that do not fit the criteria are filtered out and the row Total is updated for the number of rows found. Click the x in the filter box or press the Backspace key to clear the filter. The Application Performance Dashboard naigator has tools that you can use to add or edit applications and their supporting software resources, or to remoe an application. When you add an application, you can create a new application and apply the managed resources that are aailable, or select one from any discoered applications. Before you begin You must hae administrator role priileges to use the naigator. tools in the SmartCloud Monitoring - Application Insight 17

22 Note: A My Components application in the naigator contains the managed systems that were discoered by the Monitoring Infrastructure Node. The managed systems hae no status and the application cannot be edited or deleted. About this task Complete the following steps to add, edit, or remoe an application from the Application Performance Dashboard. Procedure 1. If the Application Performance Dashboard is not displayed, select it from the Performance Menu or, if you are in the Getting Started page, click View application status. 2. In the Applications section of the naigator, add, remoe, or modify an application: To add an application, click. The Add Application window is displayed. To modify an application, select it and click. The Edit Application window is displayed. To remoe an application, select it and click. After you click OK to confirm, the application is deleted. This method does not uninstall the supporting components; only their appearance in the Application Dashboard. 3. Click Read to open the Read Application window with a list of any discoered applications, and take one or more of the following steps. Click Detail to see the components of an application. Select the radio button for the application you want to use, and click Sae. The Read Application window closes, the source repository is displayed in the Application read from: field, and the components are listed in Application components. Click Cancel to close the window without making a choice. A discoered application can sae you the effort of defining an application. 4. Enter or edit the name of your application in the Application name field. You can add a description in the Description field. Do not use the &*%?<>{}! " ' symbols in the name or description: 5. In the Template field, keep the Custom Application template or select a different template from the list and click Sae. Any associated component types and instances are shown in the Application components list. If you are editing an application, you cannot specify a different template, except for Custom Application. Note: The Monitoring Agent for Ruby shows two Application components: Ruby Applications, for monitoring all the Ruby applications on the managed system; and Enable Ruby App Situations, for monitoring thresholds that hae been defined for instance (subnode) leel attributes. For a typical setup, select Ruby Applications. If you hae multiple Ruby applications on the same system and want to hae thresholds that monitor a subset, select Enable Ruby App Situations, click, and select the application instance or instances that you want to monitor and iew eents from. After selecting the Ruby Applications option, select the Enable Ruby App Situations option for eery Ruby application that you want to monitor and see eents from in the Eents page. 18 IBM SmartCloud Monitoring - Application Insight: User Interface Help

23 6. If you want to add components and instances to the application, take the following steps. a. Click and, in the Select Component window that opens, select a component from the list. The Component Editor is displayed. b. Click an instance to select it or use the Toolbar to search for instances that contain the text in the search text box, select all instances, or clear all instances. You can also edit the component name, which is used as the display name in the naigator for this application. c. Click Add to add the instance or instances, and click Back. d. You can select another component to add instances to, or click Close. The Application components list is updated with the new component names. A number in parentheses after the name indicates how many instances are associated with the component. 7. If you want to edit a component name or change the instance that is associated with it, select the component from the Application components list and click : a. To associate a different instance with the component, search for and select the instance that you want. b. To change the component name that is used as the display name in the naigator for this application, edit the Component name field. c. Click Sae. The Application components list is updated with the changes that you made. 8. If you want to remoe a component or instance from the application, select it and click. Click OK to confirm that you want to remoe it. 9. If other instances are related to the components in the Application components list, a blue button that shows the number of related instances is displayed and you can take the following steps: a. Click to see the related instances in the Updated Details window. A bar is shown for each type of update, with the name of the instance below the bar. For example, if one of the components was remoed, it shows below the Deleted components bar. b. Select one or more instances and click Sae to update the Application resources list. 10. Select from the Roles to access this application list and click Sae. Only users with the assigned roles can iew the application data in the dashboard. 11. When you are finished creating or editing the application, close the application editor by clicking Sae to sae your changes, or Cancel to undo the changes. Results The new or edited application is displayed in the Application Dashboard and the naigator Applications section. When the application is selected, the components are displayed in the Groups section. If you deleted an application, it is no longer displayed. SmartCloud Monitoring - Application Insight 19

24 Access Credentials Configuration Wizard If any managed systems are not returning monitoring data, the user credentials might hae changed. Use the Access Credentials page to update the user name and password that are required for logging in to the system where the monitoring agent is installed. After you click System Configuration > Access Credentials, a list of systems that don't hae alid user credentials associated with the system where one or more monitoring agents is installed is displayed. This can happen if you change the password of the VM or computer being monitored. Click the Lock indicator and enter alid user credentials that the Monitoring Infrastructure Node can use to access the system for monitoring. After you click OK, the credentials you entered are used to access the system the next time the managed resource is polled, and the indicator is remoed if the credentials are alid. See also the Default VM Credentials, Default Linux VM Credentials, and Default Windows VM Credentials options in Adanced Configuration on page 26. Use the Configuration Wizard to edit the connection settings between the Monitoring Infrastructure Node and your host proider. You can further configure your enironment settings through the Adanced Configuration page. Configuring the infrastructure node for SmartCloud Proisioning After installing the Monitoring Infrastructure Node on your deployed VM, you must configure the infrastructure node for communication with the SmartCloud Proisioning serice deliery platform. The Configuration Wizard starts automatically the first time you log on to the Application Performance Management UI after installation. Thereafter, you can start the wizard wheneer you hae configuration changes. Before you begin Initial configuration of the infrastructure node inoles establishing key credentials with the web serice host, starting the database, and initializing the configuration database. Most of the configuration is automatic after the priate key has been established. Hae at hand the information that is required from SmartCloud Proisioning for configuring the Monitoring Infrastructure Node: the SmartCloud Proisioning web host IP address, your access ID, and the priate key that is associated with your ID. Procedure 1. If the Configuration Wizard is not open, click System Configuration > Configuration Wizard. 20 IBM SmartCloud Monitoring - Application Insight: User Interface Help

25 2. For the serice deliery platform, select the SmartCloud Proisioning option and click Next. 3. For the SmartCloud Proisioning platform configuration, complete the following fields and click Next: a. Access ID is shown on the SmartCloud Proisioning Home page after you sign in. b. Web Serice Host is the IP address of the SmartCloud Proisioning host. c. Web Serice Port is set to the default d. Serice Region is the region hosted by SmartCloud Proisioning, and is set to query by default. e. Priate Key is pasted from SmartCloud Proisioning Home page by clicking Show Access Key, copying the entire Priate Key text including the -BEGIN- and -END- lines, and pasting here. 4. When a message asks if you want to set up eent notification , click Yes to open the Adanced Configuration page to establish eent notification now, or click No. 5. If you clicked Yes to set up eent notification or eent forwarding to an eent integration facility (EIF), complete the Eent Manager fields. For forwarding to one or more EIF receiers, you must know the IP address (IP4 only) or fully qualified host name of the EIF receier. Use a comma (,) to separate multiple receiers. For sending eent notification s, you must hae a configured SMTP serer, the credentials to communicate with it, and the proper port configured on any firewalls that reside between the cloud and your SMTP serer. Use a comma (,) to separate multiple target addresses. For more information, see the Eent Manager options in Adanced Configuration on page Optional. In the Default tab, enter the default user ID and password for the most commonly used monitoring agent in your workload: a. User ID, such as root. b. Password, such as passw0rd. c. Confirm Password. d. Repeat for the Linux and Windows tabs if you want to enter a default user ID and password for the monitoring agents that run on those operating systems. Results After you click Finish, the configuration parameters are updated on the infrastructure node. What to do next Click Performance > Application Performance Dashboard and add a new application as described in Managing applications on page 17. Click System Configuration > Threshold Manager to see and work with thresholds that test for certain conditions and raise an eent when the threshold has been breached. Click System Configuration > Historical Data Configuration to see and work with historical data configurations for data sets that you want to see historical data from. SmartCloud Monitoring - Application Insight 21

26 Configuring the infrastructure node for Amazon EC2 After installing the Monitoring Infrastructure Node on your deployed VM, you must configure the infrastructure node for communication with the Amazon Elastic Compute Cloud serice deliery platform. The configuration wizard starts automatically the first time you log on to the Application Performance Management UI after installation. Thereafter, you can start the wizard wheneer you hae configuration changes. Before you begin Log on to your Amazon Web Serice Management Account ( aws.amazon.com/console) and gather the following information for entry in step 3: Your Access Key ID and Secret Access Key as described in Getting Your AWS Access Keys ( Your entry point URL, which is based on your Region (shown in the Naigation area) and listed in the table at Regions and Endpoints - Amazon EC2 ( Reiew the Prerequisites ( com.ibm.scmai.doc_1.2/install/scmai_prerequisites.htm) and Dependencies ( install/scmai_install_dependencies.htm) for the supported platforms and requirements for infrastructure nodes. Procedure 1. If the Configuration Wizard is not open, click System Configuration > Configuration Wizard. 2. For the serice deliery platform, select the Amazon Elastic Compute Cloud option and click Next. 3. For the Amazon EC2 platform configuration, complete the following fields and click Next: a. Access Key ID is the Amazon Web Serices Access Key ID for accessing AWS SES. b. Secret Access Key is the Secret Access Key for accessing AWS SES. c. Confirm Secret Access Key is the Secret Access Key, which you enter a second time to ensure that you typed the key correctly. d. Region Endpoint URL is the URL that represents the entry point for AWS and is based on your Region, such as for US West (Northern California) Region. 4. When a message asks if you want to set up eent notification , click Yes to open the Adanced Configuration page to establish eent notification now, or click No. 5. If you clicked Yes to set up eent notification or eent forwarding to an eent integration facility (EIF), complete the Eent Manager fields. For forwarding to one or more EIF receiers, you must know the IP address (IP4 only) or fully qualified host name of the EIF receier. Use a comma (,) to separate multiple receiers. For sending eent notification s, you must hae a configured SMTP serer, the credentials to communicate with it, and the proper port 22 IBM SmartCloud Monitoring - Application Insight: User Interface Help

27 configured on any firewalls that reside between the cloud and your SMTP serer. Use a comma (,) to separate multiple target addresses. For more information, see the Eent Manager options in Adanced Configuration on page Optional. In the Default tab, enter the default user ID and password for the most commonly used monitoring agent in your workload: a. User ID, such as root. b. Password, such as passw0rd. c. Confirm Password. d. Repeat for the Linux and Windows tabs if you want to enter a default user ID and password for the monitoring agents that run on those operating systems. Results After you click Finish, the configuration parameters are updated on the infrastructure node. What to do next Click Performance > Application Performance Dashboard and add a new application as described in Managing applications on page 17. Click System Configuration > Threshold Manager to see and work with thresholds that test for certain conditions and raise an eent when the threshold has been breached. Click System Configuration > Historical Data Configuration to see and work with historical data configurations for data sets that you want to see historical data from. Configuring the infrastructure node for VMware After installing the Monitoring Infrastructure Node on your deployed VM, you must configure the infrastructure node for communication with the VMware serice deliery platform. The configuration wizard starts automatically the first time you log on to the Application Performance Management UI after installation. Thereafter, you can start the wizard wheneer you hae configuration changes. Procedure 1. If the Configuration Wizard is not open, click System Configuration > Configuration Wizard. 2. For the serice deliery platform, select the VMware Virtual Center option and click Next. 3. For the VMware platform configuration, complete the following fields and click Next: a. User ID is the VMware login ID. b. Password is the VMware user password. c. Confirm Password is the VMware user password, which you enter a second time to ensure that it was typed correctly. d. Host Name is the fully qualified host name or IP address of the VMware serice host. e. Port Number is set to the default 80. SmartCloud Monitoring - Application Insight 23

28 f. Use SSL is set to false by default, and the Keystore and Validate certificates fields are disabled. Select true if Secure Socket Layer will be used for communications with the VMware serice host. g. Keystore File is set to /opt/ibm/ccm/ccm-certs/ccm.truststore by default. If Use SSL is set to true, enter the full path to the keystore file that contains the set of certificates that are trusted by SmartCloud Monitoring - Application Insight. h. Keystore Password and Keystore Confirm Password are disabled because the password has already been established. If Use SSL is set to true, these fields are enabled for you to set the password. i. Validate Certificates is set to false by default. If Use SSL is set to true,this field is enabled and you can set it to true if you want the SSL connection certificates to be alidated against the certificates imported into the infrastructure node truststore. For details about importing certificates, see Enabling certificate alidation for communication with VMware ( com.ibm.scmai.doc_1.2/install/scmai_installmware_certificate.htm). 4. When a message asks if you want to set up eent notification , click Yes to open the Adanced Configuration page to establish eent notification now, or click No. 5. If you clicked Yes to set up eent notification or eent forwarding to an eent integration facility (EIF), complete the Eent Manager fields. For forwarding to one or more EIF receiers, you must know the IP address (IP4 only) or fully qualified host name of the EIF receier. Use a comma (,) to separate multiple receiers. For sending eent notification s, you must hae a configured SMTP serer, the credentials to communicate with it, and the proper port configured on any firewalls that reside between the cloud and your SMTP serer. Use a comma (,) to separate multiple target addresses. For more information, see the Eent Manager options in Adanced Configuration on page Optional. In the Default tab, enter the default user ID and password for the most commonly used monitoring agent in your workload: a. User ID, such as root. b. Password, such as passw0rd. c. Confirm Password. d. Repeat for the Linux and Windows tabs if you want to enter a default user ID and password for the monitoring agents that run on those operating systems. Results After you click Finish, the configuration parameters are updated on the infrastructure node. What to do next Click Performance > Application Performance Dashboard and add a new application as described in Managing applications on page 17. Click System Configuration > Threshold Manager to see and work with thresholds that test for certain conditions and raise an eent when the threshold has been breached. 24 IBM SmartCloud Monitoring - Application Insight: User Interface Help

29 Click System Configuration > Historical Data Configuration to see and work with historical data configurations for data sets that you want to see historical data from. Configuring the infrastructure node for other systems You can use the Other discoery capability to discoer and monitor any set of VMs or stand-alone systems. Instead of using a cloud proider serice to retriee information about the systems that belong to a user, you can create a list of systems to be monitored in a text file. The Other discoery plug-in monitors the text file periodically for changes in the system information. Before you begin Install SmartCloud Monitoring - Application Insight in your proisioning enironment, such as VMware, and begin monitoring your VMs. Procedure 1. Create the list of system addresses: a. On the Monitoring Infrastructure Node VM, create a text file (such as ips.txt) inthe/opt/ibm/ccm/ directory. b. Enter each VM address that you want to monitor on a new line with the following syntax: ipaddress hostname description where: ipaddress is the IP address of the system to be monitored, such as hostname is the host name of the same system, such as myapmui.tilab.raleigh.ibm.com description is the name or description of the system to be monitored, such as My MIN. You can include spaces; quotation marks are not necessary. Lines that start with a number sign (#) are considered commentary and ignored. Empty lines are also ignored. c. After you are finished creating the list, sae and close the text file. Make a note of the path and file name for setting in step 4 In the following text file example, the Monitoring Infrastructure Node addresses are for indiidually monitoring the MySQL data source and the Linux OS data source; each consumer VM address is added for monitoring the MySQL data source and the Linux OS data source: # Entries for MIN MySQL fdf602 My Infrastructure Node efe713 MySQL CVM # Entries for MIN Linux OSAgent fdf602 My Infrastructure Node efe713 My Linux OSAgent CVM 2. If the Configuration Wizard does not open automatically, click System Configuration > Configuration Wizard. 3. Select the Other option and click Next. 4. Edit the path for the text file that you created earlier; click Next. 5. When a message asks if you want to set up eent notification , click Yes to open the Adanced Configuration page to establish eent notification now, or click No. SmartCloud Monitoring - Application Insight 25

30 6. If you clicked Yes to set up eent notification or eent forwarding to an eent integration facility (EIF), complete the Eent Manager fields. For forwarding to one or more EIF receiers, you must know the IP address (IP4 only) or fully qualified host name of the EIF receier. Use a comma (,) to separate multiple receiers. For sending eent notification s, you must hae a configured SMTP serer, the credentials to communicate with it, and the proper port configured on any firewalls that reside between the cloud and your SMTP serer. Use a comma (,) to separate multiple target addresses. For more information, see the Eent Manager options in Adanced Configuration. 7. Optional. In the Default tab, enter the default user ID and password for the most commonly used monitoring agent in your workload: a. User ID, such as root. b. Password, such as passw0rd. c. Confirm Password. d. Repeat for the Linux and Windows tabs if you want to enter a default user ID and password for the monitoring agents that run on those operating systems. Results Adanced Configuration The SDP adapter Other plug-in on the infrastructure node uses the address file to locate the managed systems, maintains the monitoring agents, and gathers data for display in the Application Performance Dashboard. Initial Monitoring Infrastructure Node configuration is done in the Configuration Wizard. Use the Adanced Configuration page to control communications settings and adanced features such as eent forwarding. Agent Serice Interface The settings here are required information that is used by the infrastructure node to configure communications with the monitoring agents. Polling Interal controls the frequency, in minutes, for checking that a monitoring agent is actie. Default: 1 minute. Missed Poll Limit, in an IBM Application Performance Management (SaaS) enironment, is the number of times that a monitoring agent does not respond to a polling eent before it is considered to be offline. Default: 5 interals. Port (HTTP) is the HTTP port used to communicate with monitoring agents. Default: Secure Port (HTTPS) is the HTTPS port used to communicate with monitoring agents. Default: Protocol is the default networking protocol to use for communicating with the monitoring agents. Default: http. Agent Central Configuration 26 IBM SmartCloud Monitoring - Application Insight: User Interface Help

31 Trace Refresh Interal controls the frequency, in minutes, that the monitoring agents use to query configuration details from the infrastructure node. Default: 5 minutes. Host Name Oerride is an optional oerride for the host name or IP address of the Central Configuration Serer if the alue of the infrastructure node is not correct. Protocol establishes whether HTTP or HTTPS is the protocol to communicate with the monitoring agent. Default: HTTPS. The trace log component that is used to gather data about the performance of the Application Insight system. Package Leel Trace String A regular expression string describing the classes to trace at a specified JLog leel. Default: /com/ibm/tioli/ccm/ config\\.*:error. Trace Leel The leel of detail for logging trace entries. The possible alues are, from lowest leel to most detailed: ERROR, DEBUG_MIN, DEBUG_MID and DEBUG_MAX. Higher leels gie you more detailed information, which is useful for inestigating any problems or errors that occur. Default: ERROR. Maximum Log Files determines the number of log files to use before wrapping the log entries. After the maximum is reached, the oldest log file is replaced by the newest. Default: 5 files. Maximum File Size sets the maximum size of each log file in bytes. Default: bytes (5 MB). Elasticity Elasticity is the dynamic creation of additional Monitoring Infrastructure Node instances when the number of VMs is higher than can be optimally managed by the existing infrastructure node. Likewise, when an infrastructure node is no longer needed because of a reduction in monitored VMs, it is deleted. The settings here determine whether to enable elasticity. When elasticity is enabled, additional infrastructure node instances are created from the master infrastructure node image. Note: Elasticity is not aailable on Amazon EC2, nor is it aailable for the trial ersion of SmartCloud Monitoring - Application Insight. You can enable elastic mode after purchasing a license. Mode determines the elasticity functionality. Default: DISABLED. DISABLED means that no infrastructure node image is captured for creating new infrastructure node instances after the threshold number of VMs is reached. ENABLED uses the VM that the elasticity SDP adapter determines is the master infrastructure node to create additional instances from. In VMware enironments, the infrastructure node is cloned rather than a new instance being created. Image Check Interal is used when Mode is set to ENABLED. Itisthe frequency for checking if the new image that is being instantiated from the master infrastructure node is ready for use. Default: 5 minutes. Image Capture Interal is required when Mode is set to ENABLED. Itis the number of hours to wait before requesting a new image capture if the preious image was not captured successfully. Default: 1 hour. Elastic Node Check Interal determines the maximum number of hours to wait for the requested infrastructure node to be started. Default: 1 hour. SmartCloud Monitoring - Application Insight 27

32 Monitoring Infrastructure Node Count determines the maximum number of elastic nodes that the master infrastructure node can create. Default: 2 elastic nodes (total of 3 infrastructure nodes counting the master infrastructure node). Monitoring Infrastructure Node Resource Count determines the maximum number of resources that an infrastructure node can monitor before a new infrastructure node instance is created. Default: 500 managed resources. Maximum Threshold sets the percentage of the infrastructure node resource count for indicating that the infrastructure node is reaching the maximum number of monitored resources and needs to expand. Default: 90%. Minimum Threshold sets the percentage of the infrastructure node resource count for indicating that the infrastructure node is reaching the minimum number of monitored resources and needs to contract. Default: 10%. The master infrastructure node running in elastic mode relies on subnet multicasts to discoer the elastic infrastructure nodes that it creates. For this discoery functionality to be operational, you must configure the network interfaces of the master infrastructure node VM in the following manner: 1. Configure the VM IP address on the subnet where elasticity is running as DHCP so that the VMs launched from the source master infrastructure node do not hae the same fixed IP address. 2. If the Master Fabric Node VM is configured with multiple network interfaces, ensure that the network interface associated with the subnet where elasticity is running is defined as eth0. Otherwise, when the elasticity thresholds are reached and the master infrastructure node starts a new elastic infrastructure node to redistribute the resources load, the elastic node starts as the master, preenting the infrastructure node from expanding. Note: An attempt to clone the infrastructure node VM or to capture an image of it (or both) while elasticity is enabled, generates the VM or image with elasticity enabled. Thus, the generated VM or image acts as an elastic node when deployed. Eent Manager The Eent Manager controls the flow through (forwarding to Netcool/OMNIbus Probe for Tioli EIF and Simple Mail Transfer Protocol) and the storage of receied eents. EIF Port is the port to use for Eent Integration Facility operations. Default: Eent Cache Time determines the number of hours that eents are retained in the local cache, up to 96 hours. If the Eent list is ery long, consider reducing the number of hours that are kept. Or, if you want to see eents oer a weekend period, increase the number of hours. Default: 24 hours. Pure Eent Close Time determines how long to leae a pure eent open before closing it. Default: 24 hours. EIF Eent Target(s) specifies the list of host names or IP addresses to which all receied Eent Integration Facility eents are forwarded. For example, if you are forwarding eents to the Netcool/OMNIbus Probe 28 IBM SmartCloud Monitoring - Application Insight: User Interface Help

33 for Tioli EIF, enter the fully qualified host name or IP address of the computer where the probe is installed. Separate each host name with a comma (,), such as , ,myhostname.en.ibm.com. IP6 addresses are not supported for EIF transmission. Master Reset Eent controls whether to send a master reset eent to clear preiously receied eents. Default: True. Target Addresses specifies the addresses that eents are forwarded to. Separate each address with a comma (,), such as [email protected],[email protected],[email protected]. Subject Line is the text to use in the subject line of eery forwarded SMTP eent. Default: SCM-AI Eent. Sending Account is the address to use when sending an SMTP eent. Sending Account Password is the password associated with the sending account. SMTP Serer Address is the fully qualified host name of the SMTP serer that is used for sending eents as s, such as smtp.gmail.com. Use SSL determines whether to use SSL as the SMTP (Simple Mail Transfer Protocol) transport mechanism. Default: False. SMTP Port is the port number to use for sending SMTP . Default: 25. SSL SMTP Port is the port number to use for sending SMTP using the SSL (Secure Socket Layer) protocol. Default: 465. HTTP Interface The HTTP interface is used with the Agent Serice Interface to communicate with the data sources. The time out alues are controlled here. If the connection times out frequently, consider increasing the time out and retry alues. Connection Timeout is the amount of time to wait before an HTTP connection attempt fails. Default: 2 seconds. Read Timeout is the amount of time to wait before an HTTP read attempt fails. Default: 4 seconds. SDP Adapter The Socket Direct Protocol (SDP) adapter is responsible for proiding the interface between SmartCloud Monitoring - Application Insight and the underlying cloud platform. Discoery Plug-ins determines the plug-in to be started. Select the type of discoery plug-in from the list: SCP, OTHER, VMWARE, AMAZON. Discoery Interal is the time to wait between discoery cycles. Default: 30 seconds. SDP Adapter - Amazon Plug-in An SDP adapter specifically to support integration with the Amazon EC2 enironment. Amazon Access Key is the access key that is associated with the Amazon Web Serice account. Amazon Secret Key is the secret key that is associated with the Amazon Web Serice account. Amazon Regional End-point is the URL that represents the entry point for the Amazon Web Serice. SmartCloud Monitoring - Application Insight 29

34 SDP Adapter - Other Plug-in In an enironment where you know the identity of the resources that you want to monitor, you can proide the host names and IP addresses in a file that is used by the Monitoring Infrastructure Node for discoery. File Name is the fully-qualified path and name of the text file that contains the resource identifiers. For more information, see Configuring the infrastructure node for other systems on page 25. Default: /opt/ibm/ccm/ips.txt. SDP Adapter - SCP Plug-in A SmartCloud Proisioning plug-in that proides support for the IBM SmartCloud Proisioning enironment. Access ID is the user ID that is used for SmartCloud Proisioning authentication. SCP Web Serice Host is the SmartCloud Proisioning Web Serice host name. SCP Web Serice Port is the SmartCloud Proisioning Web Serice port. Default: SCP Serice Region determines the region that defines the SmartCloud Proisioning serice type. Default: query. Priate Key is the text ersion of the priate key. Example: -----BEGIN RSA PRIVATE KEY----- MIIBOwIBAAJBAMT4+BqTONg6w94VB1YHRTr4TIa9u9nX5ng/ FmupfpGTrseS0W6aLTNSQLqmPMzumilEt6Zml6c04kRX6lrR8NUCAwEAAQJBAK ssvaf6kuboqtlnywwwkchkaw6ayfnpn7+jerpmnv05cs1pk5kqxa3meiwqz GHC3QSabqef95TJxOgYhB6ECIQDr8mjucFFjOTlyK+oMMQtgegM4zp PiWQNHuGfnQIhANW2lA6TtuxBbdxufcX+EGD0n+ex96ik7l5YZELA1/yZ AiEAurbMHtZK4/ UOshSJ5Dyn4NOPNSc8uXmQTCB3UoK7nWkCIFLlMuHZZCP36uQsXy ZmQ+XP0ryFLM8tkikst47JjZAiA2WQBTwZi3FVjlUyEeck2iXSf +Duky4S9LNahCVOz1Vg== -----END RSA PRIVATE KEY----- SCP Requests Timeout is the number of seconds to wait before a request to SmartCloud Proisioning times out. Default: 30 seconds. SDP Adapter - VMware Plug-in An SDP adapter that proides support for the VMware enironment. Virtual Center User Name is a user ID with sufficient priileges to collect monitoring data. Virtual Center Password is the password for the Virtual Center User Name. Virtual Center Host is the Virtual Center host name. Virtual Center Port is the Virtual Center port. Default: 80 when SSL is disabled; 443 when SSL is enabled. Use SSL determines whether to use an SSL connection to the Virtual Center. Default: False. Validate Certificates determines whether certificate host names must be alidated. Default: False. Truststore The truststore is the internal security key repository. Jaa Keystore File is the fully-qualified path of the keystore file containing the collection of certificates trusted by this client. Default: /opt/ibm/ccm/ccm-certs/ccm.truststore. 30 IBM SmartCloud Monitoring - Application Insight: User Interface Help

35 Jaa Keystore File Password is the password to access the keystore file that contains the collection of certificates trusted by this client. Default VM Credentials The default operating system credentials that are used to attempt access to the managed data source for collecting data. Default User ID is the user ID to be tried for all monitoring agents that are used to collect data. Default: root. Default Password is the password to be tried for all monitoring agents that are used to collect data. Default: passw0rd. If you hae the Linux and Windows default credentials set, the Monitoring Infrastructure Node determines which credentials to use for accessing a monitoring agent by the OS agent that is installed on that managed system. If, howeer, no OS agent is installed on the managed system, the main default user credentials are used. If the default user credentials are not alid for a particular managed system, use the Access Credentials page to enter the correct credentials for that managed system. For more information, see Access Credentials on page 20. Default Linux VM Credentials The default operating system credentials that are used to attempt access to the managed data sources running on Linux for collecting data. If the Default VM Credentials are set for Linux, you don't need to set them here. Default User ID is the user ID to be tried for all monitoring agents that are used to collect data. Default Password is the password to be tried for all monitoring agents that are used to collect data. Default Windows VM Credentials The default operating system credentials that are used to attempt access to the managed data sources running on Windows for collecting data. Default User ID is the user ID to be tried for all monitoring agents that are used to collect data. Default Password is the password to be tried for all monitoring agents that are used to collect data. SmartCloud Monitoring - Application Insight 31

36 32 IBM SmartCloud Monitoring - Application Insight: User Interface Help

37 Priacy policy considerations IBM Software products, including software as a serice solutions, ( Software Offerings ) may use cookies or other technologies to collect product usage information, to help improe the end user experience, to tailor interactions with the end user or for other purposes. In many cases no personally identifiable information is collected by the Software Offerings. Some of our Software Offerings can help enable you to collect personally identifiable information. If this Software Offering uses cookies to collect personally identifiable information, specific information about this offering s use of cookies is set forth below. Depending upon the configurations deployed, this Software Offering may use session cookies that collect each user s user name for purposes of session management, authentication, and single sign-on configuration. These cookies can be disabled, but disabling them will also likely eliminate the functionality they enable. If the configurations deployed for this Software Offering proide you as customer the ability to collect personally identifiable information from end users ia cookies and other technologies, you should seek your own legal adice about any laws applicable to such data collection, including any requirements for notice and consent. For more information about the use of arious technologies, including cookies, for these purposes, See IBM s Priacy Policy at and IBM s Online Priacy Statement at the section entitled Cookies, Web Beacons and Other Technologies and the IBM Software Products and Software-as-a-Serice Priacy Statement at Copyright IBM Corp

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39 Accessibility Accessibility features help users with physical disabilities, such as restricted mobility or limited ision, to use software products successfully. SmartCloud Monitoring - Application Insight supports a command prompt interface for installation and a web-based interface for configuration and usage. Product functionality and accessibility features ary according to the interface. The major accessibility features in this product enable users in the following ways: Use assistie technologies, such as screen-reader software and digital speech synthesizer, to hear what is displayed on the screen. Consult the product documentation of the assistie technology for details on using those technologies with this product. Operate specific or equialent features using only the keyboard. Magnify what is displayed on the screen. In addition, the product documentation was modified to include the following features to aid accessibility: All documentation is aailable in both HTML and conertible PDF formats to gie the maximum opportunity for users to apply screen-reader software. All images in the documentation are proided with alternatie text so that users with ision impairments can understand the contents of the images. Application Insight and its related publications, are accessibility-enabled. For more information about the accessibility features of the information center, see Accessibility and keyboard shortcuts in the information center. Interface information The interface offers the greatest range of functionality, but is not entirely accessible. Naigating the interface using the keyboard Standard shortcut and accelerator keys are used by the product and are documented by the operating system. See the documentation proided by your operating system for more information. Magnifying what is displayed on the screen You can enlarge information on the product windows using facilities proided by the operating systems on which the product is run. For example, in a Microsoft Windows enironment, you can lower the resolution of the screen to enlarge the font sizes of the text on the screen. See the documentation proided by your operating system for more information. IBM and accessibility See the IBM Human Ability and Accessibility Center for more information about the commitment that IBM has to accessibility. Copyright IBM Corp

40 36 IBM SmartCloud Monitoring - Application Insight: User Interface Help

41 Notices This information was deeloped for products and serices offered in the U.S.A. IBM may not offer the products, serices, or features discussed in this document in other countries. Consult your local IBM representatie for information on the products and serices currently aailable in your area. Any reference to an IBM product, program, or serice is not intended to state or imply that only that IBM product, program, or serice may be used. Any functionally equialent product, program, or serice that does not infringe any IBM intellectual property right may be used instead. Howeer, it is the user's responsibility to ealuate and erify the operation of any non-ibm product, program, or serice. IBM may hae patents or pending patent applications coering subject matter described in this document. The furnishing of this document does not gie you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drie Armonk, NY U.S.A. For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: Intellectual Property Licensing Legal and Intellectual Property Law IBM Japan, Ltd , Nihonbashi-Hakozakicho, Chuo-ku Tokyo , Japan The following paragraph does not apply to the United Kingdom or any other country where such proisions are inconsistent with local law : INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement might not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are proided for conenience only and do not in any manner sere as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. Copyright IBM Corp

42 IBM may use or distribute any of the information you supply in any way it beliees appropriate without incurring any obligation to you. Licensees of this program who wish to hae information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation 2Z4A/ Burnet Road Austin, TX U.S.A. Such information may be aailable, subject to appropriate terms and conditions, including in some cases payment of a fee. The licensed program described in this document and all licensed material aailable for it are proided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equialent agreement between us. Any performance data contained herein was determined in a controlled enironment. Therefore, the results obtained in other operating enironments may ary significantly. Some measurements may hae been made on deelopment-leel systems and there is no guarantee that these measurements will be the same on generally aailable systems. Furthermore, some measurement may hae been estimated through extrapolation. Actual results may ary. Users of this document should erify the applicable data for their specific enironment. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly aailable sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objecties only. This information is for planning purposes only. The information herein is subject to change before the products described become aailable. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of indiiduals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. COPYRIGHT LICENSE: 38 IBM SmartCloud Monitoring - Application Insight: User Interface Help

43 Trademarks IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and serice names might be trademarks of IBM or other companies. A current list of IBM trademarks is aailable on the web at Copyright and trademark information at Adobe, Acrobat, PostScript and all Adobe-based trademarks are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Goernment Commerce. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a trademark of Linus Toralds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. ITIL is a registered trademark, and a registered community trademark of The Minister for the Cabinet Office, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Jaa and all Jaa-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries. Notices 39

44 40 IBM SmartCloud Monitoring - Application Insight: User Interface Help

45 Index A Access Credentials page 20 accessibility features 35 Actie Sessions by Mobile OS - Top 5 group widget 6 Actie Sessions by User - Top 5 group widget 9 adanced configuration 26 agent configuration 17 agent serice interface 26 Amazon EC2 configuring 22 SDP adapter 29 applications 17 Authenticated Users 5 Authenticated Users Details dashboard 11 Authenticated Users Summary dashboard 9 Aerage Response Time group widget 3 C configuration adanced 26 agent 17 historical data 16 thresholds 14 cookies 33 copyright 37 D dashboard usage statistics 13 dashboards Authenticated Users 5 Mobile Deices 5 data sources port 26 Deice Actie Sessions group widget 7 Deice Aerage Session Duration group widget 8 Deice Requests by Status group widget 8 Deice Response Time group widget 9 E configuration 28 End User Transactions Details 2, 4 End User Transactions Summary 2 error log See trace log eent integration facility 28 eent manager 28 eents flow and storage configuration 28 eents (continued) thresholds for 14 H historical data configuration 16 HTTP interface 29 I infrastructure node configuring Amazon EC2 22 configuring SmartCloud Proisioning 20 configuring VMware 23 L Logged-in Users group widget 9 M managing applications 17 Mobile Deices 5 Mobile Deices Details dashboard 7 Mobile Deices Summary dashboard 6 monitoring agent default user 31 monitoring agents See also data sources user ID for accessing 20 Monitoring Infrastructure Node configuring other discoery 25 N notices 37 O other discoery configuring 25 oeriew 1 P Percentage Failures by Mobile OS - Top 5 group widget 7 Percentage Failures by User - Top 5 group widget 10 polling interal 26 port port (continued) , , 30 infrastructure node 23 port configuration 26 priacy policy 33 R refresh interal 26 Requests by Mobile OS - Top 5 group widget 7 Requests by Status group widget 2 Requests by User - Top 5 group widget 10 Runs On group widget 5 S SDP adapter 29 security Jaa keystore 30 truststore 30 Session Duration by Mobile OS - Top 5 group widget 6 Session Duration by User - Top 5 group widget 10 SmartCloud Proisioning configuring 20 SDP adapter 30 SMTP 28 SSL 28 T thresholds configuration 14 Tioli monitoring agents See data sources Total Actie Sessions group widget 6 trace log 27 trademarks 39 Transaction Aerage Response Time group widget 5 Transaction Requests by Status group widget 4 Transactions - Top 10 group widget 3 U usage statistics 13 User Actie Sessions group widget 11 User Aerage Session Duration group widget 11 user ID 20, 31 User Requests by Status group widget 11 User Response Time group widget 12 Copyright IBM Corp

46 V VMware configuring 23 SDP adapter 30 W widgets Actie Sessions by Mobile OS - Top 5 group 6 Actie Sessions by User - Top 5 group 9 Aerage Response Time group 3 Deice Actie Sessions group 7 Deice Aerage Session Duration group 8 Deice Requests by Status group 8 Deice Response Time group 9 Logged-in Users group 9 Percentage Failures by Mobile OS - Top 5 group 7 Percentage Failures by User - Top 5 group 10 Requests by Mobile OS - Top 5 group 7 Requests by Status group 2 Requests by User - Top 5 group 10 Runs On group 5 Session Duration by Mobile OS - Top 5 group 6 Session Duration by User - Top 5 group 10 Total Actie Sessions group 6 Transaction Aerage Response Time group 5 Transaction Requests by Status group 4 Transactions - Top 10 group 3 User Actie Sessions group 11 User Aerage Session Duration group 11 User Requests by Status group 11 User Response Time group IBM SmartCloud Monitoring - Application Insight: User Interface Help

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48 Printed in USA SC