glocom 3 glocom Bicom glocom... Advanced Simplicity Free, Business & Operator Editions

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1 ... Advanced Simplicity 3 is a desktop and mobile application designed to enhance your communicating capabilities. Free, Business & Operator Editions allows you to: Phone Video call Instant message Conference Group chat collegues Fax any document from any application Manage incoming customer calls and much more...

2 It s all about Contacts presents a simple and efficient business solution, rather than feature packed consumer application. 3 desktop and mobile application works on: MS Windows Apple Mac OS X Linux Ubuntu Apple ios Google Android integrates with your contacts: Apple Address Book MS Outlook MS Exchange Linux Address Google Contacts iphone Contacts Android Contacts save your time and boosts productivity thanks to: Drag or Dial to phone or video call Drag or Dial for an instant conference Drag or Dial any number into a current call Click, Drag or Dial to listen to a call Click to dial

3 Voice & Video Calling Voice & Video Calling enables users to estabilish both Audio and Video Calls to VOIP or legacy PSTN contacts. 3 has integrated SoftPhone module with lot of handy features. SoftPhone is a virtual phone that is much more functional than any desk phone. It may be used as a suitable replacement or as a powerfull addon to your desk phone. Unlimited phone accounts support Blind and attended call transfers Unlimited phone lines Auto answer function Listen to Voic button Custom ring tone On hold/resume button Redial button Speed dial Drag & Drop dial In-text number dial Voice codecs: ulaw, alaw, gsm, speex, ilbc Echo cancellation Adaptive jitter buffer Mute button Display shows caller id and extension name Automatic provisioning support

4 Instant Messaging Instant Messaging provides the Instant Messaging client that enables users to chat/group chat, send files, share desktops, display personal status messages, and much more. IM client enables estabilishing Company Private Online Chat, as well as conecting to a Public Online Chat (e.g. MSN or Google Talk). Also, users may estabilish a LIVE Customer Support chat on. voipmon Private Online Chat (Intern Company Chat) Public Online Chat (MSN, Yahoo, AIM, gtalk, etc.) Customer Online Chat (LIVE support) Group Announce Message Instant messaging Instant messaging group chat Client info Chat history Personal Message File transfer Desktop sharing Drag & Drop Actions Fonts customization Call from chat Invite to conference SSL encryption

5 Conferencing Audio & Video Conferencing provides Video Call and Video Conferencing features that open yet another communicating dimension. voipmon Unlimited Conferencing Voice Conference Video Conference Conference monitoring and barging View conference participants Kick out/mute participants Conference scheduling Conference direct invite button PSTN number invite Instant messaging conference invite Conference recording Conference rooms

6 Contacts Contacts Integration offers a time saving solutions for faster and more effective managing of contacts. 3 Outlook Integration Enables importing Outlook contacts list into. Apple Address Book Integration Enables importing Apple Address Book contacts list into. Google Contacts Integration Enables importing Google contacts list into. Linux Contacts Integration Enables importing Linux contacts list into. MS Exchange Integration Enables MS Exchange full feature support. Phonebook provides native phonebook with customisable layout for extended and normal entryes.

7 Faxing Faxing enables user to send fax from their PC. Now user may send almost anything, from single document to complete webpage. 3 also provides integration with default system fax agent application. fax also has a full pdf support. Send/Receive fax Fax history Fax printer setup wizard Full pdf support

8 CRM Integration CRM Integration CRMs helps thousands of customers to boost sales, retain customers and save money. enables full integration with market leading products, Sales Force and SugarCRM. SugarCRM integration Sales Force integration Call notifications popup window Browser integration MS Outlook dialing dialing ActiveX API Command line dialing URL popup window Call to URL protocol

9 Productivity Actions Productivity Actions provides a series of productivity actions that speeds up and simplify your day to day work. 3 Drag & Drop Actions Simple and effective way to add a contacts from your list into new or existing call / video call / voice and video conference / group chat. Just drag a contact from your list and drop it into desired window. In-text number dialing User can copy a phone number that contain a text into a phone display and will still dial that phone number. Click to dial integration with all popular web browsers allows to dial a number directly from a browser window. Just click on the number in browser and select Call with option. Speed dialing Feature popular with desk phones. User may assign desired numbers to a speed dial keys in SoftPhone.

10 User Benefits Simplicity of Use Administration simplicity of is a mayor factor that should make every user feel satisfied and comfortable using it. 3 Personalisation Audio tuning wizard Installation wizard Import service provider from file Automatic import/export configuration Fax printer wizard Login at startup Fax from desktop Fax from document One click call One click chat Personalisation You don t have to be an extension or just a number anymore. When you talk to your associates, make it personal. Personal status message Select users to monitor Keyboard shortcuts Show always on top Minimize to tray Font selection defined for both user and the other party Selectable strip dial characters option Selectable services providers Sessions Sound indications for countries

11 Editions Free Business Operator voipmon Modules SoftPhone Video phone IM client Group Chat Conferencing Fax Company Receptionist General Platforms Mobile platforms SIP Integration Polycom Integration PBXware Directory Drag & Drop Voic Calendar Integration Client Presence panel Google maps Browser Integration Contacts Integration Outlook Integration Apple Address Book Google Contacts Linux Contacts MS Exchange Phone Book

12 Editions Free Business Operator voipmon Voice & Video Calling Phone accounts 1 Unlimited Unlimited Call transfers Phone lines Auto answer Voic Ring tones Hold / Resume Redial Speed dial Drag & Dial In-text Dial Voice codecs ulaw, alaw, gsm, speex, ilbc Echo cancellation Adaptive Jitter Buffer Mute Caller ID Extension name Automatic Faxing Send / Receive Fax Fax history Fax printer setup PDF support Productivity Actions Drag & Drop In-text Dialing Click to Dial Speed Dialing One Click Voic Any application fax

13 Editions Free Business Operator voipmon Messaging Private Online Chat Public Online Chat Customer Chat Optional Optional Group Announce Group Chat Client Info Chat history Personal Message File transfer Desktop sharing Optional Optional Drag & Drop Actions Font customisation SSL encryption Call from chat Invite to conference Client Presence panel Google maps Browser CRMs SugarCRM Integration SalesForce Integration ActiveX API Command Line Dialing URL popup window Call to URL protocol Drag & Drop Actions Font customisation

14 Editions Free Business Operator voipmon Conferencing Voice conference Video conference Native Conferencing Unlimited Unlimited Dynamic Conferencing Conference barging View participants Kick out participants Mute participants PSTN number invite Instant messaging conference invite Conference recording Conference rooms Browser Integration Simplicity of Use Personalisation Audio tuning Import provider Auto Configuration Fax printer wizard Installation wizard Auto start application Login at startup Fax from desktop Fax from document One click call One click chat Real time presence

15 About The Company Vision Statement We Unify Communications voipmon Mission Statement We provide the Communication World with the most Complete Turnkey Communication Systems available by Creating, Unifying and Supporting the Most Advanced of Current Technologies. Overview Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions. By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients exact needs within a very cost-effective framework - giving CIOs the safest choice. This mix includes royalty-free software, vibrant open source communities, available custom development backed up by accountable, professional support services. The company finds innovative open source communication projects and professionalizes the project by creating, unifying and supporting turnkey systems with its proprietary in-house software. Bicom Systems provides the resources, core development and support services to enable popular open source projects to scale into enterprise-class communications software. Bicom Systems (USA) 3801 South Ocean Drive Hollywood Florida United States Tel: Fax: +44 (0) sales@bicomsystems.com Bicom Systems (UK) Rockware Business Center 5 Rockware Avenue Greenford London UB6 0AA United Kingdom Tel: +44 (0) Fax: +44 (0) sales@bicomsystems.com Bicom Systems (France) 68 rue Principale Moulin-le-Comte Aire-sur-la-Lys France Tel: Fax: +44 (0) sales@bicomsystems.com DISTRIBUTOR