Getting Started An introduction to the Dell EMC MyRewards Program

Transcription

1 ... Dream HERE Getting Started An introduction to the Dell EMC MyRewards Program

2 ... Dream HERE Table of Contents Benefits... 2 Requirements... 3 Claiming and Earning... 6 Register The MyRewards Website... 9

3 Benefits Requirements Claiming & Earning Register The MyRewards Website Benefits Your Journey. Your Rewards. New Program. New Energy. More Rewards. Visit MyRewards.DellEMC.com and immerse yourself in a state-of-the-art rewards eperience: A Streamlined Platform: Navigate easily through personalized and engaging content. Feature Rich: Search rewards by name or value, browse newsfeeds and keep your reward wishlist via dreamtracker. Simple, Epress Claiming: Search and make your claim with an easy click. Save time and earn points faster. Better Promotions + Bonus Opportunities: Earn up to 3X bonus points for your claimed sale. More Rewards Than Ever Before: Redeem rewards from an unbeatable rewards catalogue with thousands of items and eperiences. Your MyReward Journey REGISTER ENGAGE CLAIM REDEEM Register for MyRewards; accept the Terms and Conditions* Engage in activities throughout the sales cycle and rise through the Levels to unlock more benefits. Claim your eligible sales via our quick and simple claiming process. Redeem your points for incredible rewards and eperiences! *Your Dell EMC Solution Provider Company must accept Terms & Conditions before individuals are eligible to participate in the program 2

4 Benefits Requirements Claiming & Earning Register The MyRewards Website Requirements MyRewards Levels Sales Representatives must complete: 3+ credentials to reach Level 2 4+ credentials to reach Level 3 + Additional training and revenue targets to reach Top Achiever* System Engineers must complete: 2+ credentials to reach Level 2 3+ credentials to reach Level 3 + Additional training and revenue targets to reach Top Achiever*... Dream HERE 3X Points Awarded 3X Points Awarded 2X Points Awarded Base Points Top Achiever Level Level Level *By approved claim value in points value, in your region, per quarter 3

5 Benefits Requirements Claiming & Earning Register The MyRewards Website Credentials As sales reps and system engineers complete required Credentials, they rise through levels in MyRewards program. Since member tiers are updated monthly based on Credential status, the sooner you train, the earlier you unlock additional benefits. Level Requirements Top Achiever Role Sales Targets Training Credentials Total ISG/CSG Solutions Sales Representative Top 10% of earners* 4 Any 1 1+ System Engineer Top 10% of earners* 3 Any 1 1+ Level 3 Sales Representative N/A 4 Any 1 1+ System Engineer N/A 3 Any 1 1+ Level 2 Level 1 Sales Representative N/A 3 Any 1 1+ System Engineer N/A 2 Any 1 1+ Sales Representative N/A N/A N/A N/A System Engineer N/A N/A N/A N/A *By approved claim value in points value, in your region, per quarter Dell EMC awards partner individuals Credentials for completing a set of training courses aligned to their roles such as sales rep and system engineers. Earning Credentials will not only enhance the individuals' knowledge around Dell EMC products, but also help your company achieve Competencies required for program compliance. These Credentials align to your company's area of focus such as Server, Storage, Core Client and Solutions. Once completed, they are valid up to a year and the titles be carried by individuals from company to company. To get a complete list of Credentials eligible towards your MyRewards level and start your learning journey, please visit the Training and Competencies section on the Partner Portal. 4

6 Benefits Requirements Claiming & Earning Register The MyRewards Website Rise to Top Achiever Earn more by Engaging, Learning and Selling to move higher on the leaderboard to earn yourself Top Achiever Status, granting you access to unique quarterly earnings opportunities. TOP ACHIEVER ENGAGE 1. Refer a colleague to MyRewards 2. Visit the MyRewards site frequently - Check for available claims - Read the latest Dell EMC News Program updates ANNUAL REQUIREMENTS 3. Take a MyRewards quiz 4. Complete your Dream Tracker LEARN 1. Meet Level 3 Training Requirements 2. Sales Rep Requirements: 4 credentials - Min 1 Solutions Any ISG/CSG ANNUAL REQUIREMENTS 3. Sales Engineer Requirements: 3 credentials - Min 1 Solutions Any ISG/CSG SELL QUARTERLY REQUIREMENTS 1. Submit minimum of 5 approved claims per quater 2. Rank in the top 10% within your region of approved claims value by points earned (measured against all active promotions in region) 5

7 Benefits Requirements Claiming & Earning Register The MyRewards Website Claiming and Earning Simple, Epress Claiming! No claim entry forms or attaching invoices required! All your eligible company sales will be shown to you in a simple, searchable format to make claiming quick and easy. Click Claim Sales button Select sale and submit your claim Search and find your sales Earn points in 5 days You can search your sales via keywords such as product name, order number and end customer name You have 30 days from date of sales to submit any claim You claim will be approved after a 5 day approval window if there is no dispute An Epress Claiming training guide is available on the MyRewards website. Redeem Your Well-Deserved Points Rewards Level 1 Level 2 Level 3 Top Achiever Virtual Prepaid Cards* Gift Cards Luury Merchandise Eciting Events Global Travel Concierge Service *Reward gallery options and reward point distribution may vary by country, region and MyRewards level. Global travel options include destination vacations, cruises and more. Concierge Service provides members with personal white glove service for unique and hard-to-find rewards that are not available in the Rewards Gallery. This service is available when a member has 1,000,000 points accrued. 6

8 Benefits Requirements Claiming & Earning Register The MyRewards Website Register Dell EMC Solution Providers: Has your company opted-in to MyRewards? The first step is to ensure that your Dell EMC Solution Provider Company has opted-in to the MyRewards program. Your Dell EMC Solution Provider Company must accept the MyRewards Terms & Conditions, which is used as the official approval to allow individual sales representatives and system engineers to participate. New Members: Visit MyRewards.DellEMC.com to get started! Fill out the Registration Form by clicking the Register Now button. Once your Dell EMC Solution Provider has accepted the MyRewards Terms and Conditions, your registration request will be reviewed for eligibility based on job role (sales representative or system engineer). Once approved, you will receive an containing temporary login information to access the site. Log into MyRewards.DellEMC.com then read and accept the Terms and Conditions to validate access*. *You will have 15 calendar days from the date your login credentials was sent to accept the program Terms & Conditions. Failure to accept by this deadline will result in cancellation of your request. Legacy Partner Advantage Members: MyRewards replaces Partner Advantage in 2018 with the start of the second Dell EMC quarter. All active Partner Advantage members eligible for the new program will be automatically added to MyRewards. Eligible members will receive an welcoming them to the new program along with user names and temporary password. To complete the registration, a member must accept the MyRewards Terms & Conditions. Upon registration, legacy Partner Advantage members will be able to find Partner Administrator and company opt-in information via their customized Newsfeed on the homepage of the site. Please reach out to your Partner Administrator for more information if your company has not accepted the Terms and Conditions. 7

9 Benefits Requirements Claiming & Earning Register The MyRewards Website Closing Your Partner Advantage Account Dates for completing Partner Advantage claiming, point issuance, redemptions and site closure will vary by region. Partner Advantage members will receive specific communication and instruction for closing out your Partner Advantage account from the program administrator. If you have questions regarding your Partner Advantage account please reach out to: North America: Sell & Earn: Asia Pacific & Japan: Latin America: Europe Middle East & Africa: 8

10 Benefits Requirements Claiming & Earning Register The MyRewards Website The MyRewards Website The MyRewards website offers members a clear, easy-to-navigate rewards platform with a customized Newsfeed, Epress Sales Claiming and a browsable Rewards Gallery. Platform Features: Newsfeed: Customized with content just for you, the Newsfeed hosts important updates, bonus opportunities and other MyRewards content like how-tos and training opportunities. Access from Homepage> Newsfeed. Promotions: View the latest, eligible MyRewards promotions to see all the ways you can earn points with MyRewards. Access from either Homepage> View Promotions tile or left-hand navigation > My Promotions. My Profile: Make updates to your address, shipping information and even add a photo in this section. You can also change your password here. Access from Homepage> View Account> My Profile. My Claims: View item(s) sold, sales date, claim submission date and the current claim statuses in this section. You can also edit any pending claims from this page. Access from Homepage>View Account>My Claims. Gallery: Eplore endless reward options in the MyRewards gallery. Access from either Homepage> Browse Gallery tile or left-hand navigation>rewards>gallery. DreamTracker: Save favorite rewards while tracking your points and percent complete towards reaching that reward. Simply click Add to DreamTracker from a reward in the rewards gallery, and it will be saved to your personal DreamTracker. Access from Homepage > Rewards>DreamTracker. Support Have questions or need help with MyRewards? View FAQs on the MyRewards site under Help > FAQs. Complete the Contact Us form on the MyRewards site. Still can't find what you re looking for? the Help Desk directly at Support@MyRewards.DellEMC.com. 9