BT Business One Plan Traditional Inclusive.

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1 Unlimited calls for a month BT Business BT Business One Plan Traditional Inclusive. All your communications. One Plan. One Bill. One Great Price.

2 One Plan for everything. BT Business One Plan Traditional Inclusive 1 brings all your fixed lines and calls together and offers great value. It can save you even more money, if you choose to add more products. The more products you have, the more you save. Your choice. 1. Unlimited calls Now, with BT Business One Plan Traditional Inclusive, you can choose to take our Unlimited Calls Package 2 make as many calls as you like to UK landlines, UK mobiles, 0870 and 0845 numbers and international numbers to over 190 countries for no more than a month (the package is reduced to on the higher tiers). 2. Pay per call Or you can simply pay for what you use. One Plan Traditional Inclusive gives you low, capped rates on calls of up to an hour made from fixed lines. UK landlines 3 are just 10p, most mobiles 4 25p, and most international destinations 5 from just 10p. Or mix and match. You don t have to decide on just one, you can also mix and match both across your lines, choosing unlimited calls for those that are heavily used, and paying for only what you use on others. We ll give you 500 inclusive minutes 6 per month on each of your fixed lines whether you choose to pay per call or opt for unlimited calls. Just make at least one chargeable call per month, and they re all yours. Cost certainty. Choosing from either unlimited calls or paying for what you use is just the start. The great thing about One Plan Inclusive is that it gives you control over your costs, helping you budget and providing peace of mind. One bill from one provider for all your communication needs. It couldn t be simpler.

3 The more you spend the more you save. To be eligible for One Plan Traditional Inclusive, you need a BT fixed line and a minimum annual spend of 200 across the combination. Committed spends are on a tier system, with the choice of tiers ranging from 200 to 200,000. The higher the tier, the less you pay. And at the end of each year, you ll receive a reward credit on all your eligible communications spend, up to the equivalent of one month free 7. One Plan Traditional Inclusive means: Fixed monthly fee for unlimited calls to UK landlines, UK mobiles and most international destinations Way to get 500 free UK minutes on every line, every month Capped price for UK landline calls (10p) Capped price for calls to most UK Mobiles (25p) Simple way to cap your international calls Annual reward, up to the equivalent of one month free Reduced or inclusive connection charge on your lines 8 End of Next Working Day Fix guarantee on your lines Virtual meeting room BT MeetMe 9, available as an option, allows up to 40 participants to join a call Switch maintenance service 10, available as an option Bill and one provider for all your fixed lines and calls Easy way to view and manage your spend, with BT Billing Analyst and Network Call Performance 11 tools.

4 Prices at a glance. If you decide to pay per call, we offer competitive capped rates on calls up to an hour. UK landline to UK landline pricing table. Charge for additional Inland UK Calls One Plan Traditional Inclusive 01, 02, 03, g21, 0870 Pence per minute Set up free Cap 200 annual commitment 3.1p 2p 10p 500 annual commitment 2.6p 2p 10p 5,000 annual commitment 2.5p 2p 10p 30,000 annual commitment 2.4p 2p 10p 100,000 annual commitment 2.3p 2p 10p 200,000 annual commitment 2.2p 2p 10p 0845 Non Geo Calls Daytime Evening Weekend All tiers 2.55p 0.85p 0.85p UK landline to most UK mobiles pricing table. Annual commitment Pence per minute rates Set up fee Price cap inclusive of set up fee (charge up to 60 minutes) 200 9p 6p 25p 500 9p 6p 25p 5, p 6p 25p 30, p 6p 25p 100, p 6p 25p 200, p 6p 25p

5 Landline international call rates: There are also special capped rates for calls around the world, here are a few examples. Country Annual commitment Pence per minute (up to price cap) Set up fee Price cap inclusive of set up fee (maximum charge for up to 60 minutes) 500 3p USA France, Germany, Italy, Netherlands, Spain and Switzerland China, Russia, South Korea and Taiwan Bangladesh, India and Pakistan 5, p 30, p 3p 10p 100, p 200, p 500 4p 5, p 30, p 3p 15p 100, p 200, p p 5, p 30, p 3p 20p 100, p 200, p 500 5,000 30, p 3p 50p 100, ,000 Add VoIP for just 5 per month. With BT Business Broadband you can add a VoIP line for just 5 per month. This can be used as an additional phone line, and also comes with 500 UK minutes included. It also comes with a range of benefits to help ensure you never miss another call.

6 End of Next Working Day Fix. Our One Plan Traditional Inclusive package includes our market-leading End of Next Working Day Fix guarantee on your business lines for any faults reported Monday to Saturday. Sunday is not a working day, therefore faults reported on a Sunday will be fixed by 23:59 on a Tuesday. This service care guarantee is known as Prompt Care and is now in tariff which means you do not have to pay for the service. The best protection. There s also the option to upgrade to Total Care and insure your business lines with a 24 hour fix guarantee for just 11p per day ( 5 per month per line). Or, for just 17p per day ( 3.30 per month per line), Critical Care guarantees your lines will be fixed in 6 hours. Why BT - the advantage for your business. BT has a heritage of providing excellent service and reliability that has become an industry standard. More than 3 quarters of a million business customers trust us to provide them with over 3 million business lines. For more information, or to place an order contact: CommsFM Ltd 5 Royal Exchange Square, Glasgow G1 3AH Tel: Fax: btsales@commsfm.com Web: The meaning of the word partner or partnership in this communication is governed solely by the terms of the commercial agreement(s) and/or arrangements in place between BT and its partners. It does not give rise to a partnership in the Partnership Act 1890 and any such meaning is expressly rejected by BT and its partners. Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in England No PHME 62249