VOIP CO Site Server Applications. Complete VOIP CO Site Service Platform Provider
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1 VOIP CO Site Server Applications Complete VOIP CO Site Service Platform Provider
2 Welltech VOIP Server Building Blocks WellBilling 6600 Billing Server PRO 9510 CPE Provisional Server SIPIVR 6800 Application Server IPCentrx 6850 Enhanced Service WellXfer 6300 Conference Bridge WellREC 5600 VOIP Recorder WellSIP 6500 SIP Proxy Server WellRTP 5100 RTP Proxy WellGate 52xx WellGate 55xx Trunk Gateway WellSC 5900 Signal Converter WellBG 5800 Session Border PSTN H.323 SIP
3 APTG M-TaiChungM VoIP Service Platform Establised by Welltech in July, 2007 APTG existing PSTN switch E1/RTP IPCentx 6850 Voice mail and auto-attendant 120-ch x 5 units Support HI-1, HI-2 and HI-3 Lawful Interception WG5260 4E1 ISDN PRI SIU WG52604E1 SS7 gateway x 8 units Cisco 5400 Alctel Softwitch 50K subscribers Only HI-1 HI-2 HI-3 LEA Lawful Enforcement Agency Similar to CIA/FBI in USA APTG (Asia Pacific Telecom Group) is an Telecom operator in Taiwan. Welltech help APTG to install this platform in service now. This reference site prove Welltech has capability to provide carrier grade telephony solution. IP Recorder WellREC ch x 4 units IP-Network Conference WellXfer ch x 4 units WellBG units Broadband Access IP Network WellSIP 6580 (HA) Active/Stanby Redundant 200K subscribers RTP WellBilling 6600 Active/Standby Redundant 50k subscribers x 2 units Internet Welltech provide Pre-Paid Billing server for CPE device call to PSTN phone Post-Paid use APTG existing PSTN Billing Main CPE are 2, 4, 8, 24, 32 port FXS GW and IP Phone install at enterprise/office.
4 Payphone with VoIP Billing Server Satellite Network IP WellSIP 6500 Active/Standby Redundant WG5290 Satellite Modem RJ-45 WG-3502A FXS Wellbilling 6600 Active/Standby Redundant Billing PSTN E1/ISUP/SS7 PRI CO Site System Center PSTN Type Payphone Payphone over IP in operation at TOT Thailand 40,000 units of Payphone WellBilling 6600 support Payphone charging rate table RS-004
5 Taiwan McDonald s Chain Stores Uses Welltech VoIP Enterprise Solution [Total 20,000 users] Xin-Dian Office LP-399 LP-399 Taipei Office PABX WG 5260 PABX WG 5260 VPN VPN [Active Standby] HA Redundant Proxy Server WellSIP 6500 Internet Billing Server WellBilling 6600 Router Database Server Private Network Trunk Gateway WellGate 5260 E1 PRI System Center PSTN Tai-Chung Office LP-399 PABX WG 37XX VPN Kao-Hsung Office VPN PABX Hub Switch VPN LP-399 WG 37XX IP Phone LP-399 Taiwan 350 chain stores [2 pcs IP Phone LP-399 / per store]
6 FORMOSA PETROCHEMICAL Enterprise Network CISCO 7206 T1 Trunk GW H.323 CISCO Call Manager ATU-R SIP Voice GW H.323 SIP H.323 Voice GW VPN WellSC 5900 H323 to SIP Conversion SIP WellSIP x.x.x Core Network PBX SIP Voice GW Expand service from H323 to SIP network Second biggest Petrochemical company in Taiwan Employees more than 20,000.
7 Reference Installation List South America Argentina Brazil Bolivia Chile Colombia Costa Rica Ecuador El Salvador Mexico Panama Peru Uruguay Venezuela Asia Country China Korea Taiwan Hong Kong Indonesia India Thailand Malaysia Singapore Myanmar Other Country USA/Canada UK UAE Norway Russia Romania Saudi Arabia Hungary France Italy Spain Congo Czech Republic Nigeria Bangladesh
8 A Cost Effective Startup IP Carrier SIP IP Network WellSIP 6500B TCP/IP Based on SIP Web GUI SIP Trunk Multiple Access NAT Traversal Telephony Service 5 Levels of Reseller Flexible Rate Plan Postpaid Service Prepaid Service Traffic Collection Cost Effective Startup up-to 1000 subscriber SQL DB Service Center Subscriber
9 Telephony Features Call Transfer Unconditional Call Forward No Answer Call Forward Busy Call Forward Unavailable Forward Call Forward Notice Calling Number Screening Outgoing Number Screening Digit Manipulation Caller ID Privacy Call Waiting Call Park/Retrieve Call Camp-on Call Return PSTN Number Attendant Console Line Hunting Features Call Hold Ring Mobile/PSTN and IP Phone Simultaneously Emergency Call Global Call Pickup Group Call Pickup Specified Call Pickup Find Me Short Code Do Not Disturb Missed Call Notify ANI Replacement Calling Name Hide ANI/Show ANI Prefix Enable by Phone Set
10 NAT Traversal Pass Private IP Auto NAT User Detect & Traversal No CPE Modification Required Support Audio/Video Integrated with 5800 & 5100 Optimized RTP Resource Usage Multiple Access Ports to Pass Through Encrypted to Pass Through Service Center TCP/IP WellSIP 6500B IP Network SQL DB Router Private IP device Public IP Device
11 Pre-Paid Calling Card from PSTN Phone Service Center WellGate 5260 TCP/IP WG-3512 ATA PSTN #1 E1/T1 IP Network WellSIP 6500/6550 SIP Server IP Phone call to service number to E1 trunk gateway IVR 6800GS guide caller to enter Pin code and destination number Billing server check balance and route this call to destination trunk gateway Billing server start deducting balance in real time SQL DB SIPIVR 6800GS WellBilling 6600 PSTN #2 Remote trunk gateway WellGate 5260
12 Setup your E1/T1 Connections PSTN IP Network E1/T1 SIP WellGate 5260 WellSIP 6500B TCP/IP Web GUI Support SIP/H.323 Programmable E1/T1 PRI/QSIG/CAS G.723.1/G.729A/G.711 T.38 Fax/DTMF Relay DID/DOD PSTN/IP IVR SIP <> PSTN Call H.323 <> PSTN Call SIP <> H323 Call H.323 <> H323 Call SIP <> SIP Call NAT Friendly Flexible Call Control SQL DB Service Center
13 Security to Avoid hacking to send Unauthorized traffic to PSTN Termination Service Center TCP/IP WellGate 5260 LP-388 IP Phone PSTN #1 E1/T1 Switch to Avoid DoS hacking IP Network WellSIP 6500/6550 SIP Server Switch to avoid DoS hacking Install an Switch before ITSP service Platform to avoid DoS hacking or filter out Unauthorized IP. Change SIP register port from 5060 to others. Define Switch HTTPS with IP plus UDP port (1024 to ), select Less used port. Use IP and prefix code to exchange traffic with other service provider. SQL DB SIPIVR 6800GS WellBilling 6600 PSTN #2 Remote trunk gateway WellGate 5260
14 When Subscriber Growing TCP/IP PSTN E1/T1 SIP IP Network WellGate 5260 Upgrade 6500B to 6500 or WellSIP6550 up to 100,000 users Add WellBilling 6600 Upto 20K for 6500 Upto 500K for 6600 WellSIP 6500/6550 SQL DB WellBilling 6600 ITSP/Telecom Operator CO Site Service Center
15 Lawful Interception WellGate 5260 WellSIP 6500/6550 SQL DB TCP/IP DB WellBilling 6600 NAS Server RAID Disk Array WellREC 5600 IP Recorder PSTN user recording VOIP user recording Real Time Call Monitoring Separate Voice Track G.723, G.729, G.711 Decode MP3 Compress ETSI HI2/HI3 ftp Up-to 120 Channels/Chassis Built-in 30K Hours Storage External NAS/DB Support Stackable Extend Load Balance Detail Call Information Log External NAS Server with Raid Disk Array CTI Information Attachment Service Center
16 Adding Voice Mail Service Multiple Language Personal Voice Mail Personal Greeting Voice Mail Notice SIP Message Waiting Indicator Announcement Service CRBT Service WellGate 5260 TCP/IP IPCentrx 6850 SIP MWI WellSIP 6500/6550 Service Center
17 Adding Conference Service PSTN TCP/IP PSTN/VOIP Conference Bridge Shared for all Subscribers 64 Parties within a Room Web Based Conference Controller Discuss & Chairman Mode Recording on Demand Scheduled/Ad-hoc Conference Web Initiated Conference Join Prompt Text Chatting WellGate 5260 WellSIP 6500/6550 WellXfer 6300 Service Center IP Network
18 Soft-Phone Service SIP Carrier Customizable Logo Click to Web Service Full Integrated G.729A LBR Balance Query Text Chatting VMS Integrated WellSIP 6500/6550 SP365 Softphone Server Soft-Swtich
19 Soft-Phone SP-365 Full support SIP Proxy Server WellSIP 6500/6550/6500B Designed for VOIP Service Provider. Built-in: in: - Account Balance Display - Voice Mail Indicator - Text Message Chatting Support to Customize: - SKIN - Service URI - Local Language - ITSP s own Features SIPv2 RFC 3261 Compliance Codec : G.711, G.729A Support Acoustic Echo Cancellation 2007 Welltech Computer Co., Ltd. All right reserved.
20 WebCall Service Standard SIP based Easy to Integrate into your Web Personal Web Soft-phone Call Me Now Center Personal Web Talk Link No Subscriber Register is Required Hosted for Enterprise or Personal Max Current Calls Restriction DNIS Screening for Web Caller WellGate 5260 TCP/IP WellBilling 6600 WellSIP 6500/6550 SQL DB Web Server
21 Payphone Phone Service Coin Pay Phone Through VOIP Send Metering/Billing Signal Prepaid/Postpaid Support Reseller Management Real Time Billing WellGate 5260 TCP/IP WellBilling 6600 IP Network WellSIP 6500/6550 SQL DB Web Server
22 Break Through the ISP Blocking VOIP VOIP Provider PSTN Normal VOIP Traffic Enterprise User IP IP Network WellSIP 6200 Encrypted Voice WellGate 5260 WellSIP 6500/6550 Service Center Welltech Proprietary Encrypted SIP Encrypted RTP Encrypted T.38 Support Encrypted and Normal Device Recordable NAT Traversal
23 CPE Locking WG 38xx WellGate 5260 WellSIP 6500/6550 CPE Check User Password Protect Assign PSTN Number
24 PSTN Number Integration Device Independent Pre-configured device (password protected) Change PSTN Number on the Fly PSTN WellSIP 6500/6550 Dial
25 Managing CPE Coming Soon Firmware Management/Upgrade Device/MAC Level Parameters Support Behind NAT Devices Schedule Update/Upgrade Device Control Device Debug Logging Device Remote CLI Debugging Pro 9510 Internet NAT Private IP device Public IP Device
26 Service Redundant 6500/6550 Active/Standby Redundant Heart Beat Path Virtual IP Switch Over Register Status Sync Connected Call Sync Provisional Sync RTP Sync Hitless Fail Over Sub-second Fail Over Heartbeat WellSIP 6500/6550 Virtual IP WellSIP 6500/6550
27 SIP Server WellSIP 6550 Redundancy Structure READY Up to 100,000 subscribers, 10,000 concurrent calls Intelligent Call Routing NAT On-Demanded Traversal, Voice NAT/Firewall Router Rich Telephony Service Multiple Access Protocol External RTP Resource WellRTP 5100 (up to 384 RTP) Subscriber Selectable, load balancing by WellSIP 6550 Automatically 2007 Welltech Computer Co., Ltd. All right reserved.
28 Service Redundant SQL DB Virtual IP 6600 Virtual IP SQL DB Active/Standby Redundant Heart Beat Path Virtual IP Switch Over In-memory Cache Balance Sync Provisional Sync CDR Cache & Recovery Hitless Fail Over Sub-second Fail Over Heartbeat WellBilling 6600 WellBilling 6600
29 Extend Unlimited RTP Resource WellSIP 6500 Redundant ISP Provider 1 ISP Provider 1 Central RTP Farm ISP Provider 2 N+1 Unit Redundant Load Balancing Preferred RTP Farm Failure Detection Optimized Network Utilization ISP 2 RTP Farm
30 Service Redundant Trunk Gateway PSTN In-Unit Trunk Redundant Round Robin Route Priority Route Channel Mask WellSIP 6500 Redundant N+1 Unit Redundant Load Balancing Route Round Robin Route Priority Route WellGate 5260/5500 Farm
31 Building SS7 Connection SS7 Link Set Redundant SS7 Gateway SS7 Gateway 1+1 Redundant N+1 TG Redundant Signal Only SS7 Link Signal/Voice SS7 Link ISUP Signal Control Up-to 64 Trunk Units Up-to 12 SS7 Links SS7 to SIP Voice E1 WellGate 5260/5500 Farm
32 SS7 -E1/T1 -VoIP CONNECTION SS7 VoIP Gateway WellGate 5290 Built-in in SS7 Signal Only SS7 Link Signal/Voice SS7 Link ISUP Signal Control SS7 to SIP Support with Voice or Signal only SS7 Link ITU-T T H.323 V4 SIP SIP and H.450 Up to 4 Programmable E1/T1 Trunks PSTN Signaling: ISDN/PRI, CAS, MFC R2, QSIG, SS7/ISUP Support Audio Codec G.711, G.723.1, G.729A, GSM Support T.38 Fax Relay up to bps In-band and out of Band DTMF Transmission Full Web Management Interface SS7 Link Set SS7 Gateway Wellgate Welltech Computer Co., Ltd. All right reserved. Voice E1
33 Least Cost Routing (LCR) Carrier 1 Try first Route to Carrier 1 WellProxy 6500 INVITE: Reject Carrier 2 Try Second Route to Carrier 2 Prefix Matched: 002 Hunting Method: Radius Route Matched Length: 0 Matched Group: ALL WG5250 Thru. Carrier 1 for Lowest Rate Try Second Route to Carrier 2 WellBilling6600 SIP Access VOIP Network Request WellSIP 6500 or 6550 SIP Server and WellBilling 6600 server supported. Least Cost Routing ( LCR ) or Quality Of Service ( QOS ) routing policy DB Server FXS
34 ACD Route IVR 6800GS IINVITE: INVITE: 200 OK / 180 ACK Ringing WellProxy 6500 ACD Request Refer-To: OK / ACK Prefix Matched: 000 Hunting Method: ACD Route Matched Length: 0 Matched Group: ALL Detail: Skill 1(Priority 9) Skill 2(Priority 8) INVITE: Agent 1 Assign to Agent 1 ACD Module Skill 1 Skill 2 Automatic Call Distribution Routing Agent 1 Agent 2 Agent 3 Agent 4 Agent 5 Agent 6
35 ENUM DNS Query INVITE: Where is WellProxy 6500 DNS Query DNS Server User: In SIP Proxy INVITE: Prefix Matched: 0702 Hunting Method: ENUM Matched Length: 0 Matched Group: ALL Support ENUM DNS Query features WellSIP 6500, 6500B and 6550 supported
36 Customer 1 Prefix 9111 Internet Traffic Exchange Service Center Carrier 1 Prefix 111 TCP/IP WellSIP 6500 Carrier 2 Prefix 222 Customer 3 Prefix 9113 SQL DB WellBilling 6600 Customer 2 Prefix 9112 Incoming IP Matching Incoming Prefix Matching & Remove Adding Outgoing Prefix Priority/Round Rabin Routing Whole Sales Prepaid Whole Sales Postpaid Carrier 3 Prefix 333
37 For Enterprise Business WellGate 5260 TCP/IP IPCentrx 6850 Multiple Language Multiple Companies Auto Attendant Voice Mail Missed Call Notice Announcement Service Support External DB/NAS Stackable WellSIP 6500/6550 WellREC 5600 SQL DB WellBilling 6600 Service Center
38 Hosted PABX (1) Central Control and Billing Use Central Resource Collect Call Traffic Local PSTN Backup Network Fail-Backup** NAT Traversal Support Audio/Video Voice Router No Subscriber Inside Simple WEB Configuration WellGate 5260 TCP/IP IPCentrx 6850 WellSIP 6500/6550 WellREC 5600 VOIP Network SQL DB WellBilling 6600 Enterprise Network WellBG 5800 Service Center
39 Hosted PABX (2) Dedicate IP-PBX Web GUI Central Management No Customer Server Device Collect Call Traffic Local PSTN Backup NAT Traversal Support Audio/Video Auto Attendant Voice Mail 16 Parties Conference Meet Me Conference Personal Conference Room WellSIP 6500 SIPPBX 6200 TCP/IP IPCentrx 6850 WellREC 5600 IP Network SQL DB WellBilling 6600 Enterprise Network Service Center
40 Application Server SIPIVR 6800GS Up-to 120 Universal VoIP Channels Enhanced Service Application Server SIP RFC 3261 Compliance G.711, G.723.1, G.729A Support Fully Web Call Flow Editor Real Time Debugger Provide IVR, Database, Call Flow Components Support Channel Bridge, Job, Hook etc. Prefix based Channel Selection Hitless Call Flow Update Support CTI Information Attachment Easy to Implement Enhanced Service Application 2007 Welltech Computer Co., Ltd. All right reserved.
41 Hosted IVR Service PSTN TCP/IP PSTN/VOIP Hosted IVR Customizable IVR Flow Dedicate Channel for Hosted Enterprise Access to Enterprise Legacy AP/DB by Remote Hook Sever Push Job from Enterprise Extendable to Hosted Call Center Service WellGate 5260 WellSIP 6500 SIPIVR 6800GS Service Center Company A HOOK Server JOB Server Company B
42 What can you do at SIPIVR 6800GS? VOIP Prepaid Service VOIP Call Back System IP Centrex Coloring Ring Back Tone Announcement Service Audio Broadcasting Auto Attendant Centralized IVR Outbound Dialer System VoIP Call Center ACD 2007 Welltech Computer Co., Ltd. All right reserved.
43 ICCS -- IP Based Call Center PSTN SIP Web ICCS 8526 Trunk Gateway ICCS 8650 ICCS Softswitch ICCS 8680 IP-IVR ICCS 8560 IP Recorder Web Call Service Pure IP Based CTI Attachment CTI Recorder CTI IVR CTI OCX Screen Popup SIP/PSTN/H.323 Full Redundant Skill Base ACD ACD Report Call Queuing Agent Desktop OCX ICCS Core Element
44 SIP Trunking SIP <> SIP RFC 3261 Hide Important Customers (SIP/RTP) Digit Manipulation P2P/SIP Proxy Calls Server Call Transfer/Hold Multiple SIP Proxy Register** IPACL with Account Code** Support Video** SIP Network SIP Provider WellSC 5900
45 Connect to H.323 Network H.323 V5 <> SIP RFC 3261 H.323 V5 <> H.323 V5 RFC 2833 <> H.245 DTMF Relay Routed/un-Routed RTP IP ACL with Account Code** Support Video** SIP Network H.323 Network WellSC 5900 H323 to SIP Converter
46 Automatic Subscriber Provisioning WellSIP 6500 SQL DB WellSIP 6500 TCP/IP Provision G/W Database Interface Automatically Provisioning Support Multiple Proxy Create your own Web page Subscriber Management WellSIP 6500 Web Server
47 Building the Unique Web for on-line credit card recharge account TCP/IP Provide JSP Component Provide CGI on Windows Platform Easy to Integration Create your own Service Page Query Call History On-Line Register On-Line Recharge Subscriber Billing Statement Change Subscriber Settings ON-Line Credit card recharge with VISA company Access to Billing6600 server DB to recharge pre-paid account WellGate 5260 WellSIP 6500/6550 WellBilling 6600 SQL DB Web Server
48 Soft-Switch SBC N+1 Unit Redundant Sub-second Fail Over Soft-Switch Protection Support SIP Domain SIP Proxy Protection Multiple Service Port NAT Traversal Register TTL Conversion No Subscriber Inside Settings Can be installed at Client Site or Server Site Public Network WellBG 5800 WellSIP 6500 Redundant Service Center Private Network
49 Soft-Switch LI Solution No SoftSwitch Modification Free NAT Traversal PSTN/VOIP User Recording Real Time Call Monitoring Separate Voice Track G.723, G.729, G.711 Decode MP3 Compress ETSI HI2/HI3 ftp WellSIP 6500 Redundant Service Center Private Network Internet WellBG 5800 WellRec 5600
50 IP Recorder WellRec 5600 No SoftSwitch Modification Free NAT Traversal PSTN/VOIP User Recording Real Time Call Monitoring Separate Voice Track G.723, G.729, G.711 Decode MP3 Compress ETSI HI2/HI3 ftp Internet WellBG 5800 SoftSwitch Redundant Service Center Private Network WellRec Welltech Computer Co., Ltd. All right reserved. G.711, G.723, G.729A, RFC 2833 Support Malformed Codec Storage MP3 Compress & Storage Subscriber/Telephone Number Target Web-based Play Back & Interception Real Time Lawful Call Interception Separate Caller/Called Audio Tracks Easy Search by Caller/Called Tel and IP Support IETF HI2/HI3 Ftp Features Support CTI Information Attachment Auto Provisioning to WS 6500
51 WellGate 5260 WellBilling 6600 HA IPCentrx 6850 SIPIVR 6800GS WellGate 5500 WellSC 5900 WellSIP 6500/6550 Redundan t WellRec 5600 Pro 9510 WellBG 5800 N+1 WellXfer 6300
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