Serving High Quality Solutions to Business Since exa-networks.co.uk

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1 Sering High Quality Solutions to Business Since exa-networks.co.uk

2 Thank you for taking time to consider Exa as a ptential supplier for your organisation s Internet needs and for looking through our brochure. The Internet is nt new; In fact busineses in the UK hae been using it for around twenty years. The Internet is nt a fad or a flash in the pan as many analysists predicted in the early to late ninties. It is by far, the most commonly used form f communication in the world. Therefore for busineses it is a ital line f interaction to their customers, their suppliers and een their ther ffices; and yet many still see it as a "luxury" expense, and something that should be bought as cheaply as possible. The team at Exa hae been proiding Internet serices to the business community, small to large, since the mid-ninties and hae the experience and knowledge you can call on to help your business fully realise the ptential f the Internet. Welcome 2 Should you hae questions, please do nt hesitate to get in touch with me or any f my team. Mark Cowgill Managing Director

3 Exa Networks Limited is one of the few education and business only Internet Serice Proiders (ISPs) able to offer a complete range of standard and bespoke solutions to all organisations. Welcome 3

4 RELIABLE BUSINESS INTERNET SOLUTIONS In an eer increasing world of technology eolution, it is easy to understand the frustrations and confusion that businesses face when choosing what is right for them. Markets change. Organisations change. Indeed, economies change too. This is why flexible solutions are important, and why you need to choose a flexible proider. Exa Networks has been in the business of deliering flexible and innoatie solutions for years. From small companies to large corporate organisations, Exa s unique position places it firmly at the top of the ladder when it comes to choosing the right proider, and it s highly skilled and experienced team will help you to find what is right for your business by identifying answers to questions such as: How does your current network fit in with your plans for the future? What applications, software, and media tools does your organisation use, and what changes in use or additions of applications do you expect to see in the future? How much bandwidth does your business really need for operational efficiency? Hae you considered how your network will cope with the Olmpic games this year and the increased use of deices, e.g. ipad s Connectiity These are just some of the questions that we will find answers to, but it will help us to establish what you really do need in order to help your business grow and meet the demands for new technological requirements. We will keep your offices connected, enabling your customers and suppliers to communicate with you at all time. If you hae multiple offices, and they all need to communicate with each other, or need to connect securely back to a main office or data centre, we will ensure that your networks stay secure and operate at the fastest aailable speeds, and with the greatest reliability. Whateer your needs are, we will suggest a solution which meets eery aspect of your requirements, and which also has the flexibility to change and expand as and when your business needs to. This may include increase in bandwidth, network capacity, or additional locations, but whateer it is, you can rest assured that Exa will help you make the right choice. 4 We only sell what we can delier

5 ADSL/ADSL2+ Broadband (ADSL) is currently the most commonly used form of Internet connectiity within the United Kingdom. Connection speeds range from 1Mbps to 20Mbps making it an ideal technology for most small to medium sized businesses. There hae been many misconceptions about broadband, and in particular ADSL technology. From the use of "up to" in marketing, to the confusion of contention ratios. One of the more common misunderstandings is that ADSL is not a business grade solution. This is actually partially correct, at least if it is bought from a home user centric ISP. Download speeds from 1 Mbps to 20 Mbps No monthly data limits Outstanding alue for money No contention within Exa s network exa.im/connectiity At Exa we beliee in simplicity and honesty, and that is why we will inform you before hand what speed you should expect; and we only proide serices into the business and education market places, we do not sell to the home user market. EFM/FTTC/FTTP EFM, FTTC and FTTP are the latest abbreiations for the next generation of high speed affordable connectiity to premises. They proide speeds that are significantly higher than ADSL, with download speeds currently as high as 100Mbps, but due to rise aboe 300Mbps in the near future. LEASED LINE (FIBRE) A leased line or priate circuit is the generic term gien to a dedicated priate Internet circuit or point-to-point connection. Once the domain of large corporations or ery rich organisations, leased lines hae now become more affordable and readily aailable. Fibre optic leased lines typically delier speeds from 10Mbps to 1Gbps (1,000Mbps) and offer the greatest security, stability, and reliability as well as speed guarantees. Exa offers a wide range of leased line technologies from low cost to full blown EAD fibre optic gigabit circuits, and where required, dark-fibre networks with irtually limitless bandwidth. Download speeds from 10 Mbps to 100 Mbps Ultra fast upload speeds No contention within Exa s network Fantastic alue for money No monthly data limits Speeds from 10 Mbps to 1000 Mbps (1Gbps) Upload speed is the same as the download speed Same day speed upgrades aailable exa.im/connectiity These products are at least four times faster than the fastest ADSL 2+ serices. When aailable, this is now our recommended option for businesses, particularly if they are considering serices such as Voice oer IP (IP telephony) and/or cloud based products. exa.im/connectiity The best option if you need high upload speeds, serice guarantees or bespoke network design Leased lines enable organisations that use them to future-proof their operational connectiity requirements. Call our Business Solutions Team for more information about how Exa can help you and your organisation. Connectiity Options 5

6 CONTENT FILTERING exa.im/sp Exa recognises that some employees will always try to access content that they shouldn t, so in order to help maintain working practice and efficiency, all of our connectiity serices come with optional content filtering free of charge. SurfProtect is a bespoke web content filtering solution deeloped by Exa Networks. Unlike most content filtering solutions which require hardware or software to be installed onsite and on eery Internet connected deice, SurfProtect is transparently part of your connectiity. Exa takes care of all updates, hardware and software maintenance. Other than benefiting from the serice there is nothing for the customer to do. CONTENT FILTERING As well as allowing you to select the categories you wish to allow or block, SurfProtect also lets you decide the sites which should be indiidually permitted or forbidden. Exa recognises that employees sometimes use YouTube and other social networks and ideo or media sites for entertainment purposes. This may be acceptable practice within your organisation. Howeer, should this begin to affect the bandwidth and throughput speeds which your operational business protocols require, FREE, No monthly or per user charges SurfProtect will gie you the option to preent unnecessary bandwidth usage by controlling when and Aailable for all our connectiity options if your employees are allowed to access these sites. No hardware or software to Install In addition, it may be that some employees or managers require access to certain types of web sites as part of their job role. This may mean access is required to sites which are normally blocked. SurfProtect allows you to define different profiles for different types of users, thereby not impeding specified or priileged use of the Internet. There has to be a time where common sense takes priority oer a computer decision. That is why SurfProtect was designed with you the customer in mind from the outset. Occasionally, cleer employees may attempt to bypass filtering systems. That is why SurfProtect comes with many adanced interception techniques such as forcing safe search on eery Google query. With oer seen years in production and continued deelopment we are confident SurfProtect will meet your needs. Simple web interface Support for indiidual page blocking Support IP address blocking Reclassify websites Unblock something for just an hour if you want Flexible 6 All this, at no extra cost

7 R We gie our customers access to SurfProtect through a web interface that can be accessed from any web connected deice, where you can alter a range of settings such as: Category Selection Flexible Setup Blocked List Allowed List Alter any of the categories to allow or block. Use different profiles for different job roles. Block a specific website or part of it. Allow a specific website or part of it. Particularly useful for sites such as YouTube, Facebook. If you are using any of Exa s Internet connectiity options, SurfProtect is aailable at no extra charge. This can represent a ery large saing to your annual budget if you are paying for and using an alternatie solution. SurfProtect is aailable on eery connectiity option. If you do not currently hae an Exa connection, please contact our team for a quote and options for using SurfProtect on your current connection. CONTENT FILTERING SurfPrtect puts you in charge 7

8 THE EXA DIFFERENCE For many organisations, customer serice is just a department. At Exa, it is at the heart of eerything we do and eerything we build. At the last Internet Serice Proiders Awards, we were honoured with the ISPA award for Best Business Customer Serice, which we hae worked ery hard to achiee since starting the company back in We are a unique Internet Serice Proider: Calls are answered within three rings by a member of our team, from our UK office. Why Exa Networks? 8 No oerseas call centres or automated phone systems to wade through. Our staff are extremely experienced. We do not use pre-written scripts. We listen and use their decades of experience to adise you. We build solutions to fit YOUR requirements. We delier what we sell. Your online speed will be our adertised speed. We answer s with a personal reply. We do not cut and paste responses. You don t hae to fit ours. Nt all ISPs are the same

9 3G WITH STATIC IP exa.im/3g It s always interesting hearing people say I wish I could get a 3G mobile serice which included a static IP!, especially since Exa has been proiding this serice for a long time now. Exa Static 3G mobile broadband serice gies you the ability to reach any deice connected to Exa s 3G network regardless of where it is. All you need is an Exa 3G SIM and a data usage plan which suits your needs. Exa offers many bundled usages plans from Pay as you Go right up to 2GB per month. We can een increase your monthly limits further if you wish. Exa runs its 3G serice across the Three (3) network and this gie us the greatest and fastest growing coerage right across the UK. With download speeds up to 7Mbps and upload speeds up to 2Mbps the serice is not slow either, and it makes an ideal resilient back up serice to your current broadband connections. If someone accidentally cuts through your phone lines you will without question lose your broadband connection. Not if you hae an Exa 3G serice as backup! exa.im/ We like to make things simple for our customers, this is why we proide for free with our domain hosting package. We do not charge extra for serices like irus scanning or spam filtering, but these are included within the price. has simply one price for eerything, including online account management using our simple web interface, ESA. SELF ADMINISTRATION (ESA) With ESA, businesses can set up, change or delete accounts. No per seat charge/limit FREE irus scanning FREE spam filtering FREE IMAP / POP accounts FREE webmail FREE unlimited accounts exa.im/esa Options With its intuitie web interface, users can enable features such as Auto Responders or change their password in seconds. ESA also has adanced features such as the ability to block domains/ s, or allow them. You can adjust how sensitie you would like our SPAM blocker to be. ESA also allows you to continue using your preferred clients such as Outlock or Thunderbird. One fee for eerything, nthing hidden 9

10 FLEXIBLE NETWORK SOLUTIONS exa.im/solutions Exa utilises the ery latest technologies to delier the most flexible, reliable, innoatie, and cost effectie solutions. Priate IPVPN, MPLS networks, and direct point-to-point fibre optic connections are just some of the types of network solutions that Exa deliers to its customers. Priate DSL based MPLS networks proide a cost effectie alternatie to the more expensie full fibre optic MPLS network, but proides multi-office organisations with an efficient and effectie wide area network solution which is equally capable of deliering inter-site data communications. EFM (Ethernet First Mile) is a copper based leased line serice which utilises multiple copper pairs to increase capacity and throughput. It is a low cost alternatie to fibre optic circuits, deliering priate connectiity to organisations who are looking to take the next step up from broadband but may not yet be ready to inest in a fibre solution. EFM is also a good solution for those organisations which find themseles in unfortunate geographical locations, where standard connectiity is poor yet there is a genuine need for more bandwidth. Exa Networks has access to the majority of Exchange Nodes in the UK meaning that we can delier an EFM serice to any business within node coerage. Fibre optic leased line circuits proide the fastest, most reliable and robust network deliery options aailable. This form of connectiity is also the most expensie. Yet, for those organisations who realise that the guarantees of speed, capacity, stability, and reliability form the caeat which determines the requirement for fibre optic solutions, Exa is at hand to delier, and will help to ensure that you hae the right solution for your organisation. SOLUTIONS EXA DATA CENTRES We understand your concerns when outsourcing mission-critical IT systems, and the trust required to help you decide to make that step. This is why our data centres are built to the highest industry standards, offer the highest leels of physical security, proide stable enironmental conditions and are protected against fire and power outage. Our data centres also use computerised Building Management Systems (BMS) that monitor and remotely operate sensors coering electrical, mechanical, fire detection, and leak detection systems. Our data centres are located at all of the main internet exchanges in the UK, offering you ideal locations for hosting or creating a centralised network hub. 10 Always ensuring alue for money exa.im/colo

11 Retail Chain The Client A well established national discount retail chain with a wide range of merchandise such as Ladieswear, Menswear, Kidswear, Sportswear, Footwear, Electricals, Housewares, Toys and Gifts, Beauty and Fragrance, and stores across Great Britain & Northern Ireleand. The Requirement With millions of transactions carried out both in stores and at its Head Office, the legacy network comprising of copper leased lines and ISDN phone lines was proing to be slow, inefficient, and expensie. Our brief was to proide a network which would increase network efficiency and speed, and reduce operational costs. Our Solutions We replaced all ISDN phone lines connecting each of the computerised tills at all stores, networked the tills to a master till, installed a single PSTN phone line running our Priate DSL serice at each of the stores, and built a secure Priate DSL based MPLS network. Replacing the copper leased line at the Head Office with a high capacity fibre optic circuit ensured that data and transactions could now be transferred oer the network at high speed and with more efficiency. The point of using Exa Networks was that by installing Exa s award winning ADSL serice and making it Priate (blocking Internet access), and installing an Exa fibre optic leased line, all data was kept within the priate MPLS cloud, keeping it secure and making the network more operationally efficient. It also reduced running costs significantly and contributed to an increase in sales because customers were now moing through the tills quicker. The Client One of the UK s leading Uniersities. The Requirement With an increase in the number of students, including oerseas students, and a shortfall in accommodation, the uniersity realised that it would need to build in order to fulfil its accommodation requirements to its students. Plans were passed and building began on the new Student Village which would proide more than 1,500 rooms across six large, modern, purpose built and sustainable accommodation blocks set within attractie gardens and a central picnic area. The requirement was to delier a 2Mbps Internet connection to each of the accommodations rooms, and proiding wired and wireless connectiity to all residing students both inside and outside the accommodation blocks. Our Solutions Gigabit fibre optic Internet links and a resilient fibre optic ring were installed within the accommodation complex. Using a combination of Cisco, Ruckus and HP equipment we built a large managed network comprising of wired connectiity to Ethernet sockets in each of the rooms, and wireless connectiity using 147 Ruckus access points to delier high leel signal strengths across all of the accommodations blocks and right across the required external area. A web portal was also deeloped and specifically designed to handle account actiations and proide support. Case Studies Student Village The solution deliers synchronous connectiity (2Mbps download and 2Mbps upload) to the students, and also proides an upgrade path to gie them Internet connectiity up to 50Mbps across the wired and wireless networks. 11

12 Exa Networks Limited Mill Field Road Cottingley Business Park Bingley West Yorkshire BD16 1PY Phone: Fax: Registered in England Company No VAT No. GB SALES Monday to Friday 8am to 6pm SUPPORT Monday to Friday 8am to 8pm ACCOUNTS Monday to Friday 8am to 5pm Exa Networks and SurfProtect are registered trademarks of Exa Networks Limited All other trademarks are acknowledged

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