REINSURANCE MANAGEMENT SYSTEM MEDICAL INSURANCE GENERAL INSURANCE LIFE INSURANCE TAKAFUL. Insurance Applications by Insurance People

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1 REINSURANCE MANAGEMENT SYSTEM MEDICAL INSURANCE GENERAL INSURANCE LIFE INSURANCE TAKAFUL Insurance Applications by Insurance People

2 THE KNOWLEDGE

3 ARIMA Insurance Software (ARIMA) ARIMA Insurance Software (ARIMA) Ensuring that you identify and implement the right solution for your business is a key driver and you want to ensure that the solutions meets your current needs as well as future needs. ARIMA is a software company that provides state-of-the art solutions to the insurance industry and has a proven track record of successful implementations and providing on going support to it s growing client base. The systems have been developed and continually evolved, aiming at incorporating best industry practice with input from Underwriters and Insurance Managers from it s parent company and its expanding client base... Arab Insurance Group and its expanding client base..insurance applications by insurance people. 3

4 CUSTOMER CARE

5 ARIMA Insurance Software (ARIMA) Service and Support We at ARIMA take pride in our approach to our client and offer a special relationship to ensure that they receive continued support. This covers not only support of the application system but technical advice and assistance on infrastructure, database tuning etc. In addition, our ongoing dialogue and the feedback from clients helps to continually improve the business logic and rules that are embedded in our solutions. All clients are also encouraged to attend an annual User Group Forum where they have the opportunity to meet each other and discuss with ARIMA mutual areas of interest as well as receiving details on new releases and other topics of interest..customer care counts. 5

6 EXPERIENCE

7 ARIMA Insurance Software (ARIMA) Experience ARIMA is a subsidiary of the Arab Insurance Group based in Bahrain, who have over 25 years experience operating in the Insurance and Reinsurance market. Key milestones in their history are: Arab Insurance Group inaugurated (1980) Development of the Reinsurance Management System Development of new Oracle based client server Reinsurance Management System (RMS) Launch of new Private Medical Insurance System (PMI) Launch of new General Insurance System (GIS) Launch of new Life Insurance System (LIFE) Development of Product/Processes generators Launch of ARIMA Insurance Software (2002) Development of Bank Assurance Module Development of CRM Module Development of new IBNR Module for RMS Development of Web based version of RMS 2006 Launch of Takaful versions of the systems Development of Web based solutions for Insurance.solid history of continual improvements. 7

8 SOLUTIONS

9 ARIMA Insurance Software (ARIMA) Solutions ARIMA has developed a suite of software solutions and additional modules to meet the needs of the insurance industry. This includes: Reinsurance Management System (RMS) Private Medical System (PMI) General Insurance System (GIS) Life Insurance System (LIFE) Takaful Solutions Additional Modules.range of integrated solutions. 9

10 REINSURANCE MANAGEMENT SYSTEM

11 ARIMA Insurance Software (ARIMA) RMS The RMS solution is a complete package catering to the needs of the Reinsurance Industry. The system is fully parameterized and includes audit trails and management controls. The system also incorporates many business rules that allow for clean data capture and analysis of the data at various levels. The key features are: Processes Facultative and Treaty Business Policy Administration module Comprehensive Claims Management Integrated Retrocession module Accounting module General Ledger Interface Powerful On Line enquiry and reporting facilities.comprehensive Reinsurance Management solution. 11

12 PRIVATE MEDICAL INSURANCE SYSTEM

13 ARIMA Insurance Software (ARIMA) PMI The PMI solution caters to the needs of a direct medical insurer as well as that of a Third Party Administrator (TPA). The system is a user friendly, menu driven solution that incorporates detailed benefit validations and eligibility rules within the claims management. The key features are: Group and Individual policies Simple and flexible product design Automated rules based rating Automatic Member loads and card printing Integrated Claims Management module Automated Reinsurance General Ledger Interface Powerful On Line enquiry and reporting facilities.the complete medical insurance solution. 13

14 GENERAL INSURANCE SYSTEM

15 ARIMA Insurance Software (ARIMA) GIS With it s built in Product and Process Generators, the GIS solution allows extensive end user power in design of products and the business processes. The system is an integrated solution that allows for management and control of the business from Product through to Policy and Claims processing. The key features are: Product & Process Generator Offer, Policy and Endorsement Processing Automated Premium calculations Integrated Claims Management module Double entry financial transactions General Ledger Interface Agency Management Automated Reinsurance Management.The complete general insurance solution. 15

16 LIFE INSURANCE SYSTEM

17 ARIMA Insurance Software (ARIMA) LIFE The LIFE system caters for the full range of conventional as well as unit linked life insurance. The system includes a Product Generator that allows rapid time to market with minimal system changes due to the in built flexibility. The key features are: Conventional & Unit Linked processing Group & Individual business Product & Process Generator Offer, Policy and Endorsement Processing Automated Premium calculations Integrated Claims management module Switch & Redirect module Surrenders module Agency Management Automated Reinsurance Management.The complete life insurance solution. 17

18 TAKAFUL SYSTEMS

19 ARIMA Insurance Software (ARIMA) TAKAFUL ARIMA have developed Takaful versions of all of their applications. These systems include all of the processing requirements for the particular line of business as well as the specific modules required for Takaful insurance. This includes: Specification and Creation of Insurance/Reinsurance Pools Mudaraba and Wakala terms Surplus Calculation Surplus Distribution $ Surplus Distributed to General Takaful Participants Motor Marine FGA.Customisable Range of Takaful Solutions 19

20 ADDITIONAL MODULES

21 ARIMA Insurance Software (ARIMA) ADDITIONAL MODULES In addition to the base applications the following additional modules are also available to assist with the processing needs: CRM Module A CRM module that allows for maintenance of meetings, contacts, conversion rates as well as automated production of mailing lists for direct campaigns. SMS Integration Automated issue of SMS messages for renewals/marketing Automated Cheques Automated Cheque production facility Imaging Integrated imaging solution Bank Assurance Additional module for the processing of insurance business via banks as the distribution channel.for the extra client service 21

22 THE FLEXIBILITY & CONTROL

23 ARIMA Insurance Software (ARIMA) SYSTEM FEATURES The range of solutions offered by ARIMA address many management concerns as well as audit issues. The systems include: Multi language capability (English, Arabic, French..) Multi Currency and controlled exchange rates Built in Business rules Approval processing at the required levels Security and authorization processing Audit Controls on the transactions Periodic processes (Reserve Revaluations, control reports) Powerful Management reporting facility Microsoft Office integration.embedded business controls 23

24 ARIMA CLIENTS

25 ARIMA Insurance Software (ARIMA) CLIENTS The ARIMA solutions have been implemented in many locations in the Gulf and African markets. This includes clients in Morocco, Algeria, Egypt, Kuwait, Saudi Arabia, UAE, Bahrain, Zambia, Kenya, Tanzania Tunis and Nigeria. Thousands of users therefore use and benefit from the various systems features and who are listened to by us to ensure that the systems meet the changing needs of the markets..client Input is important 25

26 ARIMA TEAM

27 ARIMA Insurance Software (ARIMA) ARIMA TEAM ARIMA have a dedicated team of professional software developers with a strong business background. The team includes Business Analysts as well as skilled technical personnel. In additional a Help Desk is available to all clients which includes a 24hr 7x7 emergency number. Contact Details For more information on ARIMA and its range of products please contact: Customer Services Manager ARIMA Insurance Software ARIG House, Diplomatic Area PO Box 15642, Manama Kingdom of Bahrain Tel : Fax : arima@arima.com.bh.insurance applications by insurance people 27

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