Diligence Management Consultants Company profile. Middle East - Africa - South Asia

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1 Diligence Management Consultants Company profile Middle East - Africa - South Asia

2 Chapter 1 Who we are Established in 2008 in the United Arab Emirates, Diligence has emerged as the primary security and risk and crisis management consultancy engaged by numerous multinational companies and non-governmental organisations in the Middle East, Africa, and South Asia. We possess the experience, knowledge, expertise, and resources our clients trust. We guide our clients, enabling them to make appropriate decisions, grow their business, and safeguard their people, assets, and reputation. Bringing to bear consulting, investigative, and research capabilities, to mitigate the physical, information, and regulatory risks our clients encounter.

3 Section 1 Our team TEAM CREDENTIALS 1. Minimum 10 years commercial consulting and management experience. 2. Minimum 5 years experience in MENA. 3. Educated to degree level as a minimum. 4. Winners of numerous industry awards. 5. Multiple client commendations. Our team are risk, security, investigations, and project management specialists, fusing decades of experience, advise and support diverse organisations operating in the Middle East, Africa, and South Asia. Advising and supporting our clients from numerous industries, governments, and NGOs and aid donors, we apply our expertise in market entry, risk and crisis management, personnel and asset protection, business intelligence, risk reporting, and project management, as well as our distinctive cultural awareness, to ensure their success. 2

4 Chapter 2 What we do Geopolitical and Security Risk Consulting - Risk Reporting - Business Integrity - Security Technology

5 Section 1 Consulting practice EXPERTISE 1. Geo-political risk. 2. Security risk. 3. Crisis management. 4. Business continuity. Across the Middle East, Africa, and South Asia, organisations face a myriad of risks created by geopolitics (regional and domestic), the natural environment, external socioeconomic issues, and unique internal factors that collectively produce individually distinct risk profiles. Consequently, our consulting practice employs a distinctive approach: developing and aligning our clients risk management strategies not only with their risk profile but also with their business objectives. A clear understanding of our Clients regional needs has been critical to the success of our engagements Iliyas Campbell, Managing Director. Empowering business with appropriate risk management, we enable our clients to operate efficiently and effectively, leveraging a framework of policies, processes, and safeguards developed specifically for emerging markets that are sometimes volatile and often unpredictable. 4

6 When considering the risk in the region, Diligence also thinks comprehensively about crises. We guide our clients in forming a diverse portfolio of crises they themselves should be prepared to manage: natural disasters, social instability (riots and regime change), terrorism and conflict, labor strikes, and public health. technology and communications (ITC), for daily operations. To compete successfully, organisations require resilient operating environments, enabling them to achieve objectives and to attract preferred clients whilst demonstrating a high level of resilience in the business. With our extensive experience across the region Diligence possesses the technology and process expertise to design and implement business continuity solutions: backup and restoration of access to data; failover to alternate facilities (local and offshore); and workforce continuity. Interactive 2.1 Our clients include The portfolio also gauges the likely levels of communication; ground and air transportation; and public safety, security, and services in situ during a crisis, enabling our clients to preposition resources and prearrange support required to shelter-in-place, relocate in-country, or evacuate. When a crisis strikes, consideration must also be given to the lifecycle and continuation of the business during the crisis and in the post-crisis periods. Most organisations consider people and information their most critical assets, and they rely on accessible facilities and continuously available infrastructure, especially information Financial services industry including multinational banking. 5

7 Section 2 Diligence Alerts EXPERTISE 1. Geopolitical, risk and threat reporting. 2. Advisories and alerts. 3. Risk projections. 4. Integrated communications. Supporting our Geo-political and risk management practices, Diligence Alerts produces risk reporting and alerts containing real-time, actionable information for our clients with people, assets, and operations in the Middle East and North Africa (MENA) region. Diligence Alerts automated system simultaneously pushes reports and alerts over channels selected by our clients: , sms, Blackberry PIN message, and fax. Voice options are also available to convey critical information and guidance. Subscribed reporting services include our weekly and monthly regional analyses focusing on current events and forecasting risk. Furthermore, we can design bespoke services for clients requiring specific, real-time information about issues and events affecting their business and projects in the region. 6

8 Diligence Alerts Emergency Notification & Incident Management Broadcast reporting, alerts and advisories Key features: Simultaneous sms, Blackberry PIN, and multiple options for highest level of delivery success. Optional: Automated voice and fax. Response capability with get word back. Conference call bridging facility. Customized, and scalable to your needs. Audit capability for all communications, deliveries and responses. For details and trial packages: 7

9 Section 3 Business integrity EXPERTISE 1. Due diligence. 2. Compliance. 3. Intellectual property rights. Regulatory compliance often directs organisations to protect themselves from corruption practiced by public officials; corporate malfeasance perpetrated by partners; and theft, dishonesty, or fraud committed by employees. Achieving and maintaining compliance in emerging markets can be difficult. Organisations require appropriate strategies and processes to ensure their integrity is not compromised and reputation not diminished. We develop bespoke compliance, as well as emerging market entry, strategies and processes for the Middle East, Africa, and South Asia, designed to run in parallel with our due diligence; pre-employment screening; and fraud, prevention, detection, and investigations, safeguarding not only our clients integrity and reputation but also their business and intellectual property. 8

10 Section 4 Screening EXPERTISE 1. Pre-employment 2. Citizenship & Immigration verification. Pre-employment screening has been identified as a leading risk management strategy, often overlooked within the region, that protects organisations from malicious action by employees, contractors and the like. Our screening services operate world-wide focusing on the key nationalities that are often seen working with the MENA region, including local country nationals. The services are scalable, dependant on the profile of individual and level of access/ responsibility they will hold, allowing our clients to align our services to their needs rather than fitting into a template approach. Over the past decade there has been significant growth in individuals applying for immigration and citizenship by investment from within the region. Following this trend we have developed an in-house capability to provide screening and verification of applicants from across the Middle East and Africa. Whilst verifying applicants details and documentation reported within the relevant application, we also seek to identify reputation, sanctions and criminal concerns from their home or hostcountry. 9

11 Section 5 Technology EXPERTISE 1. Analysis. 2. Design. 3. Project Management. 4. Audit. We possess broad experience and deep levels of expertise in physical security and technology. Security solutions ideally blending technology, process, and personnel is our prime focus ensuring our clients invest appropriately in technology, reduce capital and operational costs, and realize anticipated security and business benefits. Our consultants have been engaged by informationcentric and compliance-driven companies; property developers; luxury hotels and resorts; exclusive private clubs; system integrators; and global brand retailers. Our consultants audit security systems, ensuring our clients facilities and assets are safeguarded and their compliance requirements, local security standards, and service level agreements are satisfied. 10

12 Where we work Our current projects encompass the Middle East, Africa and South Asia including: Bahrain Egypt Iraq Iran Jordan Kuwait Lebanon Libya Nigeria Oman Pakistan Qatar Saudi Arabia Somalia Turkey United Arab Emirates Morocco Yemen Using vetted local associates we expand our capability to other regions reducing the reliance on consultants that may have limited local experience and knowledge Iliyas Campbell, Managing Director.

13 Contact us For all enquiries contact our head office in the UAE. Tel: One Sheikh Zayed Road PO Box Dubai United Arab Emirates Web: Twitter feeds: Regional risk reports twitter.com/diligence_mena Regional Business reports twitter.com/diligence_biz

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