Certa Qualification Unit Report
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1 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: Certa Entry Level ward in Work Preparation for usiness and dministration (Entry 3) (QCF) 600/9896/X Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 6 GLH: Learner ge: Minimum 60 hours Minimum age 14 years Qualification Specification To achieve the Certa Entry Level ward in Work Preparation for usiness and dministration (Entry 3) learners must achieve 6 credits in total. minimum of 1 credit and maximum of 3 credits must be taken from Group (including the mandatory unit). Remaining credits must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job H/505/3180 E3 1 31/07/ uilding Working Relationships with Colleagues R/504/9447 E3 2 28/02/ Communication in the Workplace T/504/9456 E3 2 28/02/ Customer Care H/504/9467 E3 2 28/02/ CV Writing J/601/0025 E3 1 31/07/ Dealing with Conflict in a Workplace K/506/0017 E3 1 31/07/ Developing Meeting Skills L/504/9480 E3 1 28/02/ Exploring Job Opportunities /504/5148 E3 1 31/12/ Improving own Learning and Performance R/504/9495 E3 2 28/02/ Interview Skills Y/505/3189 E3 1 31/07/ Introduction to Enterprise Skills D/505/3193 E3 1 31/07/ Oral Presentation Skills Y/505/3208 E3 2 31/07/ Personal Presentation in the Workplace H/504/9503 E3 1 28/02/ Planning and Reviewing Learning K/504/5212 E3 2 31/12/ Problem Solving Skills for Work J/505/3219 E3 2 31/07/ Recognising and Respecting Diversity in the Workplace J/504/9560 E3 1 28/02/ Recognising Prejudice and Discrimination F/504/9508 E3 1 28/02/ Rights and Responsibilities in the Workplace /504/5215 E3 1 31/12/ Teamwork Skills R/504/9514 E3 2 28/02/ Understanding Change in the Workplace H/504/9517 E3 2 28/02/ Understanding Opportunities in Work ased Learning K/504/9373 E3 1 28/02/ Understanding Structures in the Workplace K/504/9521 E3 2 28/02/ Work Experience M/504/9360 E3 1 28/02/ ssist in Handling Mail Y/506/0000 E3 1 31/07/ Communicate Customers' Problems with Others M/505/6308 E3 2 31/10/ Communicate Effectively with Customers T/505/6309 E3 2 31/10/
2 Dealing with Queries and Requests R/505/6348 E3 3 31/10/ Desktop Publishing Software Skills F/505/1663 E3 2 28/02/ Effective Relationships with Customers and Colleagues J/505/3186 E3 2 31/07/ Handling Telephone Calls from Customers K/505/6355 E3 2 31/10/ Health and Safety in a Practical F/504/9363 E3 1 28/02/ Introduction to usiness dministration K/504/9874 E3 1 28/02/ Make and Receive Telephone Calls T/506/0408 E3 3 31/07/ Presentation Software Skills M/505/1691 E3 2 28/02/ Reception and Filing Skills Y/505/0826 E3 3 28/02/ Spreadsheet Software L/505/3223 E3 2 31/07/ Using Y/505/3225 E3 1 31/07/ Using Office Equipment in a usiness D/505/3226 E3 1 31/07/ Using the Internet F/502/0171 E3 1 31/08/ Word Processing Software M/505/3229 E3 2 31/07/ Working in a Customer Focused Way J/506/0686 E3 2 31/07/ Working in usiness and dministration R/504/8105 E3 3 28/02/ Mandatory Responsible Work Practice D/504/9368 E3 1 28/02/
3 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9897/1 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 15 GLH: Learner ge: Certa Entry Level Certificate in Work Preparation for usiness and dministration (Entry 3) (QCF) Minimum 150 hours Minimum age 14 years Qualification Specification To achieve the Certa Entry Level Certificate in Work Preparation for usiness and dministration (Entry 3) learners must achieve 15 credits in total. minimum of 4 credits and maximum of 7 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job H/505/3180 E3 1 31/07/ uilding Working Relationships with Colleagues R/504/9447 E3 2 28/02/ Communication in the Workplace T/504/9456 E3 2 28/02/ Customer Care H/504/9467 E3 2 28/02/ CV Writing J/601/0025 E3 1 31/07/ Dealing with Conflict in a Workplace K/506/0017 E3 1 31/07/ Developing Meeting Skills L/504/9480 E3 1 28/02/ Exploring Job Opportunities /504/5148 E3 1 31/12/ Improving own Learning and Performance R/504/9495 E3 2 28/02/ Interview Skills Y/505/3189 E3 1 31/07/ Introduction to Enterprise Skills D/505/3193 E3 1 31/07/ Oral Presentation Skills Y/505/3208 E3 2 31/07/ Personal Presentation in the Workplace H/504/9503 E3 1 28/02/ Planning and Reviewing Learning K/504/5212 E3 2 31/12/ Problem Solving Skills for Work J/505/3219 E3 2 31/07/ Recognising and Respecting Diversity in the Workplace J/504/9560 E3 1 28/02/ Recognising Prejudice and Discrimination F/504/9508 E3 1 28/02/ Rights and Responsibilities in the Workplace /504/5215 E3 1 31/12/ Teamwork Skills R/504/9514 E3 2 28/02/ Understanding Change in the Workplace H/504/9517 E3 2 28/02/ Understanding Opportunities in Work ased Learning K/504/9373 E3 1 28/02/ Understanding Structures in the Workplace K/504/9521 E3 2 28/02/ Work Experience M/504/9360 E3 1 28/02/ ssist in Handling Mail Y/506/0000 E3 1 31/07/ Communicate Customers' Problems with Others M/505/6308 E3 2 31/10/ Communicate Effectively with Customers T/505/6309 E3 2 31/10/
4 Dealing with Queries and Requests R/505/6348 E3 3 31/10/ Desktop Publishing Software Skills F/505/1663 E3 2 28/02/ Effective Relationships with Customers and Colleagues J/505/3186 E3 2 31/07/ Handling Telephone Calls from Customers K/505/6355 E3 2 31/10/ Health and Safety in a Practical F/504/9363 E3 1 28/02/ Introduction to usiness dministration K/504/9874 E3 1 28/02/ Make and Receive Telephone Calls T/506/0408 E3 3 31/07/ Presentation Software Skills M/505/1691 E3 2 28/02/ Reception and Filing Skills Y/505/0826 E3 3 28/02/ Spreadsheet Software L/505/3223 E3 2 31/07/ Using Y/505/3225 E3 1 31/07/ Using Office Equipment in a usiness D/505/3226 E3 1 31/07/ Using the Internet F/502/0171 E3 1 31/08/ Word Processing Software M/505/3229 E3 2 31/07/ Working in a Customer Focused Way J/506/0686 E3 2 31/07/ Working in usiness and dministration R/504/8105 E3 3 28/02/ Mandatory Responsible Work Practice D/504/9368 E3 1 28/02/
5 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9898/3 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 39 GLH: Learner ge: Certa Entry Level Diploma in Work Preparation for usiness and dministration (Entry 3) (QCF) Minimum 390 hours Minimum age 14 years Qualification Specification To achieve the Certa Entry Level Diploma in Work Preparation for usiness and dministration (Entry 3) learners must achieve 39 credits in total. minimum of 12 credits and maximum of 19 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job H/505/3180 E3 1 31/07/ uilding Working Relationships with Colleagues R/504/9447 E3 2 28/02/ Communication in the Workplace T/504/9456 E3 2 28/02/ Customer Care H/504/9467 E3 2 28/02/ CV Writing J/601/0025 E3 1 31/07/ Dealing with Conflict in a Workplace K/506/0017 E3 1 31/07/ Developing Meeting Skills L/504/9480 E3 1 28/02/ Exploring Job Opportunities /504/5148 E3 1 31/12/ Improving own Learning and Performance R/504/9495 E3 2 28/02/ Interview Skills Y/505/3189 E3 1 31/07/ Introduction to Enterprise Skills D/505/3193 E3 1 31/07/ Oral Presentation Skills Y/505/3208 E3 2 31/07/ Personal Presentation in the Workplace H/504/9503 E3 1 28/02/ Planning and Reviewing Learning K/504/5212 E3 2 31/12/ Problem Solving Skills for Work J/505/3219 E3 2 31/07/ Recognising and Respecting Diversity in the Workplace J/504/9560 E3 1 28/02/ Recognising Prejudice and Discrimination F/504/9508 E3 1 28/02/ Rights and Responsibilities in the Workplace /504/5215 E3 1 31/12/ Teamwork Skills R/504/9514 E3 2 28/02/ Understanding Change in the Workplace H/504/9517 E3 2 28/02/ Understanding Opportunities in Work ased Learning K/504/9373 E3 1 28/02/ Understanding Structures in the Workplace K/504/9521 E3 2 28/02/ Work Experience M/504/9360 E3 1 28/02/ ssist in Handling Mail Y/506/0000 E3 1 31/07/ Communicate Customers' Problems with Others M/505/6308 E3 2 31/10/ Communicate Effectively with Customers T/505/6309 E3 2 31/10/
6 Dealing with Queries and Requests R/505/6348 E3 3 31/10/ Desktop Publishing Software Skills F/505/1663 E3 2 28/02/ Effective Relationships with Customers and Colleagues J/505/3186 E3 2 31/07/ Handling Telephone Calls from Customers K/505/6355 E3 2 31/10/ Health and Safety in a Practical F/504/9363 E3 1 28/02/ Introduction to usiness dministration K/504/9874 E3 1 28/02/ Make and Receive Telephone Calls T/506/0408 E3 3 31/07/ Presentation Software Skills M/505/1691 E3 2 28/02/ Reception and Filing Skills Y/505/0826 E3 3 28/02/ Spreadsheet Software L/505/3223 E3 2 31/07/ Using Y/505/3225 E3 1 31/07/ Using Office Equipment in a usiness D/505/3226 E3 1 31/07/ Using the Internet F/502/0171 E3 1 31/08/ Word Processing Software M/505/3229 E3 2 31/07/ Working in a Customer Focused Way J/506/0686 E3 2 31/07/ Working in usiness and dministration R/504/8105 E3 3 28/02/ Mandatory Responsible Work Practice D/504/9368 E3 1 28/02/
7 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9899/5 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 6 GLH: Learner ge: Certa Level 1 ward in Work Preparation for usiness and dministration (QCF) Minimum 54 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 1 ward in Work Preparation for usiness and dministration learners must achieve 6 credits in total. minimum of 1 credit and maximum of 3 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/505/3049 L1 1 31/07/ uilding Working Relationships with Colleagues M/505/3053 L1 2 31/07/ Communicating in the workplace /504/9460 L1 2 28/02/ Customer Care R/505/4437 L1 2 31/08/ CV Writing L/600/9944 L1 1 31/07/ Dealing with Conflict in a Workplace M/506/0018 L1 1 31/07/ Developing Meeting Skills M/504/9486 L1 1 28/02/ Enterprise Skills /504/5151 L1 1 31/12/ Equality and Diversity in the Workplace D/505/4439 L1 1 31/08/ Exploring Job Opportunities T/504/5147 L1 1 31/12/ Improving own learning and performance D/504/9497 L1 2 28/02/ Interview Skills H/505/3065 L1 1 31/07/ Oral Presentation Skills R/505/3207 L1 2 31/07/ Personal presentation in the workplace K/504/9504 L1 1 28/02/ Plan and Review Own Learning H/505/4443 L1 2 31/08/ Recognising Leadership Skills K/505/6386 L1 2 31/05/ Recognising prejudice and discrimination J/504/9509 L1 1 28/02/ Rights and responsibilities in the workplace T/504/5214 L1 1 31/12/ Solving Problems in the Workplace J/504/9512 L1 2 28/02/ Teamwork Skills Y/504/9515 L1 2 28/02/ Understanding Change in the Workplace K/504/9518 L1 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships M/504/9374 L1 1 28/02/ Understanding Structures in the Workplace H/504/9520 L1 2 28/02/ Work Experience T/504/9361 L1 1 28/02/ ssist in Handling Mail /505/6358 L1 1 31/10/ Communicate in a usiness F/505/6359 L1 3 31/10/
8 Desktop Publishing Software R/505/3059 L1 3 31/07/ Handling Telephone Calls from Customers Y/506/0174 L1 2 31/07/ Health and Safety in a Practical J/504/9364 L1 1 28/02/ Improve own Performance in a usiness D/505/3064 L1 1 31/07/ Introduction to usiness and dministration /504/9894 L1 1 28/02/ Make and Receive Telephone Calls T/505/6360 L1 3 31/10/ Manage own Performance in a usiness /505/6361 L1 2 31/10/ Presentation Software K/502/4621 L1 3 31/12/ Providing Customer Service in a Contact Centre Y/506/1289 L1 3 31/07/ Reception and Filing Skills F/506/0427 L1 3 31/07/ Self-Management Skills /504/9586 L1 2 28/02/ Solve usiness Problems F/505/6362 L1 2 31/10/ Spreadsheet Software /502/4624 L1 3 31/12/ Using J/502/4299 L1 2 31/12/ Using Mobile IT Devices F/506/0685 L1 1 31/07/ Using Office Equipment in a usiness D/505/3274 L1 2 31/07/ Using the Internet T/502/4296 L1 3 31/12/ Word Processing Software L/502/4627 L1 3 31/12/ Work in a usiness /505/3315 L1 3 31/07/ Work with Other People in a usiness F/505/3316 L1 2 31/07/ Working in a Customer Focused Way L/506/0687 L1 2 31/07/ Mandatory Responsible Work Practice Y/504/9370 L1 1 28/02/
9 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9900/8 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 15 GLH: Learner ge: Certa Level 1 Certificate in Work Preparation for usiness and dministration (QCF) Minimum 135 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 1 Certificate in Work Preparation for usiness and dministration learners must achieve 15 credits in total. minimum of 4 credits and maximum of 7 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/505/3049 L1 1 31/07/ uilding a Personal Career Portfolio M/504/7494 L1 3 28/02/ uilding Working Relationships with Colleagues M/505/3053 L1 2 31/07/ Communicating in the workplace /504/9460 L1 2 28/02/ Customer Care R/505/4437 L1 2 31/08/ CV Writing L/600/9944 L1 1 31/07/ Dealing with Conflict in a Workplace M/506/0018 L1 1 31/07/ Developing Meeting Skills M/504/9486 L1 1 28/02/ Enterprise Skills /504/5151 L1 1 31/12/ Equality and Diversity in the Workplace D/505/4439 L1 1 31/08/ Exploring Job Opportunities T/504/5147 L1 1 31/12/ Improving own learning and performance D/504/9497 L1 2 28/02/ Interview Skills H/505/3065 L1 1 31/07/ Oral Presentation Skills R/505/3207 L1 2 31/07/ Personal presentation in the workplace K/504/9504 L1 1 28/02/ Plan and Review Own Learning H/505/4443 L1 2 31/08/ Recognising Leadership Skills K/505/6386 L1 2 31/05/ Recognising prejudice and discrimination J/504/9509 L1 1 28/02/ Rights and responsibilities in the workplace T/504/5214 L1 1 31/12/ Solving Problems in the Workplace J/504/9512 L1 2 28/02/ Teamwork Skills Y/504/9515 L1 2 28/02/ Understanding Change in the Workplace K/504/9518 L1 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships M/504/9374 L1 1 28/02/ Understanding Structures in the Workplace H/504/9520 L1 2 28/02/ Work Experience T/504/9361 L1 1 28/02/ ssist in Handling Mail /505/6358 L1 1 31/10/
10 Communicate in a usiness F/505/6359 L1 3 31/10/ Desktop Publishing Software R/505/3059 L1 3 31/07/ Handling Telephone Calls from Customers Y/506/0174 L1 2 31/07/ Health and Safety in a Practical J/504/9364 L1 1 28/02/ Improve own Performance in a usiness D/505/3064 L1 1 31/07/ Introduction to usiness and dministration /504/9894 L1 1 28/02/ Make and Receive Telephone Calls T/505/6360 L1 3 31/10/ Manage own Performance in a usiness /505/6361 L1 2 31/10/ Presentation Software K/502/4621 L1 3 31/12/ Providing Customer Service in a Contact Centre Y/506/1289 L1 3 31/07/ Reception and Filing Skills F/506/0427 L1 3 31/07/ Self-Management Skills /504/9586 L1 2 28/02/ Solve usiness Problems F/505/6362 L1 2 31/10/ Spreadsheet Software /502/4624 L1 3 31/12/ Using J/502/4299 L1 2 31/12/ Using Mobile IT Devices F/506/0685 L1 1 31/07/ Using Office Equipment in a usiness D/505/3274 L1 2 31/07/ Using the Internet T/502/4296 L1 3 31/12/ Word Processing Software L/502/4627 L1 3 31/12/ Work in a usiness /505/3315 L1 3 31/07/ Work with Other People in a usiness F/505/3316 L1 2 31/07/ Working in a Customer Focused Way L/506/0687 L1 2 31/07/ Mandatory Responsible Work Practice Y/504/9370 L1 1 28/02/
11 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: Certa Level 1 Diploma in Work Preparation for usiness and dministration (QCF) 600/9901/X Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 39 GLH: Learner ge: Minimum 351 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 1 Diploma in Work Preparation for usiness and dministration learners must achieve 39 credits in total. minimum of 12 credits and maximum of 19 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/505/3049 L1 1 31/07/ uilding a Personal Career Portfolio M/504/7494 L1 3 28/02/ uilding Working Relationships with Colleagues M/505/3053 L1 2 31/07/ Communicating in the workplace /504/9460 L1 2 28/02/ Customer Care R/505/4437 L1 2 31/08/ CV Writing L/600/9944 L1 1 31/07/ Dealing with Conflict in a Workplace M/506/0018 L1 1 31/07/ Developing Meeting Skills M/504/9486 L1 1 28/02/ Enterprise Skills /504/5151 L1 1 31/12/ Equality and Diversity in the Workplace D/505/4439 L1 1 31/08/ Exploring Job Opportunities T/504/5147 L1 1 31/12/ Improving own learning and performance D/504/9497 L1 2 28/02/ Interview Skills H/505/3065 L1 1 31/07/ Oral Presentation Skills R/505/3207 L1 2 31/07/ Personal presentation in the workplace K/504/9504 L1 1 28/02/ Plan and Review Own Learning H/505/4443 L1 2 31/08/ Recognising Leadership Skills K/505/6386 L1 2 31/05/ Recognising prejudice and discrimination J/504/9509 L1 1 28/02/ Rights and responsibilities in the workplace T/504/5214 L1 1 31/12/ Solving Problems in the Workplace J/504/9512 L1 2 28/02/ Teamwork Skills Y/504/9515 L1 2 28/02/ Understanding Change in the Workplace K/504/9518 L1 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships M/504/9374 L1 1 28/02/ Understanding Structures in the Workplace H/504/9520 L1 2 28/02/ Work Experience T/504/9361 L1 1 28/02/ ssist in Handling Mail /505/6358 L1 1 31/10/
12 Communicate in a usiness F/505/6359 L1 3 31/10/ Desktop Publishing Software R/505/3059 L1 3 31/07/ Handling Telephone Calls from Customers Y/506/0174 L1 2 31/07/ Health and Safety in a Practical J/504/9364 L1 1 28/02/ Improve own Performance in a usiness D/505/3064 L1 1 31/07/ Introduction to usiness and dministration /504/9894 L1 1 28/02/ Make and Receive Telephone Calls T/505/6360 L1 3 31/10/ Manage own Performance in a usiness /505/6361 L1 2 31/10/ Presentation Software K/502/4621 L1 3 31/12/ Providing Customer Service in a Contact Centre Y/506/1289 L1 3 31/07/ Reception and Filing Skills F/506/0427 L1 3 31/07/ Self-Management Skills /504/9586 L1 2 28/02/ Solve usiness Problems F/505/6362 L1 2 31/10/ Spreadsheet Software /502/4624 L1 3 31/12/ Using J/502/4299 L1 2 31/12/ Using Mobile IT Devices F/506/0685 L1 1 31/07/ Using Office Equipment in a usiness D/505/3274 L1 2 31/07/ Using the Internet T/502/4296 L1 3 31/12/ Word Processing Software L/502/4627 L1 3 31/12/ Work in a usiness /505/3315 L1 3 31/07/ Work with Other People in a usiness F/505/3316 L1 2 31/07/ Working in a Customer Focused Way L/506/0687 L1 2 31/07/ Mandatory Responsible Work Practice Y/504/9370 L1 1 28/02/
13 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9902/1 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 6 GLH: Learner ge: Certa Level 2 ward in Work Preparation for usiness and dministration (QCF) Minimum 48 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 2 ward in Work Preparation for usiness and dministration learners must achieve 6 credits in total. minimum of 1 credit and maximum of 3 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/503/2864 L2 1 31/12/ uilding Working Relationships with Colleagues K/504/9454 L2 2 28/02/ Communication in the Workplace T/506/1333 L2 2 28/02/ Customer Care K/504/9471 L2 2 28/02/ Dealing with Conflict in a Workplace T/506/0019 L2 1 31/07/ Developing meeting skills T/504/9490 L2 1 28/02/ Enterprise skills /504/9491 L2 1 28/02/ Exploring Job opportunities L/504/9494 L2 1 28/02/ Improving own learning and performance R/504/9500 L2 2 28/02/ Interview Skills T/503/2866 L2 1 31/12/ Oral Presentation Skills L/505/3206 L2 2 31/07/ Personal presentation in the workplace M/504/9505 L2 1 28/02/ Planning and reviewing learning T/504/9506 L2 2 28/02/ Recognising and respecting diversity in the workplace /504/9507 L2 1 28/02/ Recognising Leadership Skills D/600/3730 L2 2 31/07/ Recognising Prejudice and Discrimination /504/9510 L2 1 28/02/ Rights and Responsibilities in the Workplace F/504/9511 L2 1 28/02/ Solving Problems in the Workplace L/504/9513 L2 2 28/02/ Teamwork Skills D/504/9516 L2 2 28/02/ Understanding Change in the Workplace M/504/9519 L2 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships F/504/9377 L2 1 28/02/ Understanding Structures in the Workplace M/504/9522 L2 2 28/02/ Work Experience /504/9362 L2 1 28/02/ Communicate in a usiness L/505/3285 L2 3 31/07/ Desktop Publishing Software Skills D/505/1668 L2 4 28/02/ Handle Mail J/505/6363 L2 3 31/10/
14 Health and Safety in a Practical R/504/9366 L2 1 28/02/ Improve Own Performance in a usiness K/505/3178 L2 2 31/07/ Introduction to usiness dministration Y/504/9899 L2 1 28/02/ Manage Own Performance in a usiness L/505/6364 L2 2 31/10/ Meet and Welcome Visitors Y/505/3290 L2 3 31/07/ Presentation Software M/502/4622 L2 4 31/12/ Providing Customer Service in a Contact Centre R/506/1291 L2 3 31/07/ Solve usiness Problems R/505/6365 L2 3 31/10/ Spreadsheet Software F/502/4625 L2 4 31/12/ Understanding usiness Organisations F/504/9587 L2 3 28/02/ Understanding the usiness J/504/9588 L2 3 28/02/ Use Office Equipment K/505/3309 L2 4 31/07/ Using M/502/4300 L2 3 31/12/ Using the Internet L/505/1729 L2 4 28/02/ Word Processing Software R/502/4628 L2 4 31/12/ Work in a usiness T/505/3314 L2 2 31/07/ Work with other people in a business environment K/505/0166 L2 3 28/02/ Mandatory Responsible Work Practice H/504/9372 L2 1 28/02/
15 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9903/3 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 15 GLH: Learner ge: Certa Level 2 Certificate in Work Preparation for usiness and dministration (QCF) Minimum 120 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 2 Certificate in Work Preparation for usiness and dministration learners must achieve 15 credits in total. minimum of 4 credits and maximum of 7 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/503/2864 L2 1 31/12/ uilding a Personal Career Portfolio J/505/8825 L2 3 31/10/ uilding Working Relationships with Colleagues K/504/9454 L2 2 28/02/ Communication in the Workplace T/506/1333 L2 2 28/02/ Customer Care K/504/9471 L2 2 28/02/ Dealing with Conflict in a Workplace T/506/0019 L2 1 31/07/ Developing meeting skills T/504/9490 L2 1 28/02/ Enterprise skills /504/9491 L2 1 28/02/ Exploring Job opportunities L/504/9494 L2 1 28/02/ Improving own learning and performance R/504/9500 L2 2 28/02/ Interview Skills T/503/2866 L2 1 31/12/ Oral Presentation Skills L/505/3206 L2 2 31/07/ Personal presentation in the workplace M/504/9505 L2 1 28/02/ Planning and reviewing learning T/504/9506 L2 2 28/02/ Recognising and respecting diversity in the workplace /504/9507 L2 1 28/02/ Recognising Leadership Skills D/600/3730 L2 2 31/07/ Recognising Prejudice and Discrimination /504/9510 L2 1 28/02/ Rights and Responsibilities in the Workplace F/504/9511 L2 1 28/02/ Solving Problems in the Workplace L/504/9513 L2 2 28/02/ Teamwork Skills D/504/9516 L2 2 28/02/ Understanding Change in the Workplace M/504/9519 L2 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships F/504/9377 L2 1 28/02/ Understanding Structures in the Workplace M/504/9522 L2 2 28/02/ Work Experience /504/9362 L2 1 28/02/ Communicate in a usiness L/505/3285 L2 3 31/07/ Desktop Publishing Software Skills D/505/1668 L2 4 28/02/
16 Handle Mail J/505/6363 L2 3 31/10/ Health and Safety in a Practical R/504/9366 L2 1 28/02/ Improve Own Performance in a usiness K/505/3178 L2 2 31/07/ Introduction to usiness dministration Y/504/9899 L2 1 28/02/ Manage Own Performance in a usiness L/505/6364 L2 2 31/10/ Meet and Welcome Visitors Y/505/3290 L2 3 31/07/ Presentation Software M/502/4622 L2 4 31/12/ Providing Customer Service in a Contact Centre R/506/1291 L2 3 31/07/ Solve usiness Problems R/505/6365 L2 3 31/10/ Spreadsheet Software F/502/4625 L2 4 31/12/ Understanding usiness Organisations F/504/9587 L2 3 28/02/ Understanding the usiness J/504/9588 L2 3 28/02/ Use Office Equipment K/505/3309 L2 4 31/07/ Using M/502/4300 L2 3 31/12/ Using the Internet L/505/1729 L2 4 28/02/ Word Processing Software R/502/4628 L2 4 31/12/ Work in a usiness T/505/3314 L2 2 31/07/ Work with other people in a business environment K/505/0166 L2 3 28/02/ Mandatory Responsible Work Practice H/504/9372 L2 1 28/02/
17 Certa Qualification Unit Report Certa, OCN House, Lower Warrengate, Wakefield, WF1 1S Telephone Qualification Title: QCF ID: 600/9904/5 Start Date: 01 July 2013 Review Date: 31 July 2017 Credits Required: 39 GLH: Learner ge: Certa Level 2 Diploma in Work Preparation for usiness and dministration (QCF) Minimum 312 hours Minimum age 14 years Qualification Specification To achieve the Certa Level 2 Diploma in Work Preparation for usiness and dministration learners must achieve 39 credits in total. minimum of 12 credits and maximum of 19 credits must be taken from Group (including the mandatory unit). Remaining credit must be taken from Group. Group Name Unit Name RITS Code Level CV Expiry Date Sector pplying for a Job K/503/2864 L2 1 31/12/ uilding a Personal Career Portfolio J/505/8825 L2 3 31/10/ uilding Working Relationships with Colleagues K/504/9454 L2 2 28/02/ Communication in the Workplace T/506/1333 L2 2 28/02/ Customer Care K/504/9471 L2 2 28/02/ Dealing with Conflict in a Workplace T/506/0019 L2 1 31/07/ Developing meeting skills T/504/9490 L2 1 28/02/ Enterprise skills /504/9491 L2 1 28/02/ Exploring Job opportunities L/504/9494 L2 1 28/02/ Improving own learning and performance R/504/9500 L2 2 28/02/ Interview Skills T/503/2866 L2 1 31/12/ Oral Presentation Skills L/505/3206 L2 2 31/07/ Personal presentation in the workplace M/504/9505 L2 1 28/02/ Planning and reviewing learning T/504/9506 L2 2 28/02/ Recognising and respecting diversity in the workplace /504/9507 L2 1 28/02/ Recognising Leadership Skills D/600/3730 L2 2 31/07/ Recognising Prejudice and Discrimination /504/9510 L2 1 28/02/ Rights and Responsibilities in the Workplace F/504/9511 L2 1 28/02/ Solving Problems in the Workplace L/504/9513 L2 2 28/02/ Teamwork Skills D/504/9516 L2 2 28/02/ Understanding Change in the Workplace M/504/9519 L2 2 28/02/ Understanding Opportunities in Work ased Learning and pprenticeships F/504/9377 L2 1 28/02/ Understanding Structures in the Workplace M/504/9522 L2 2 28/02/ Work Experience /504/9362 L2 1 28/02/ Communicate in a usiness L/505/3285 L2 3 31/07/ Desktop Publishing Software Skills D/505/1668 L2 4 28/02/
18 Handle Mail J/505/6363 L2 3 31/10/ Health and Safety in a Practical R/504/9366 L2 1 28/02/ Improve Own Performance in a usiness K/505/3178 L2 2 31/07/ Introduction to usiness dministration Y/504/9899 L2 1 28/02/ Manage Own Performance in a usiness L/505/6364 L2 2 31/10/ Meet and Welcome Visitors Y/505/3290 L2 3 31/07/ Presentation Software M/502/4622 L2 4 31/12/ Providing Customer Service in a Contact Centre R/506/1291 L2 3 31/07/ Solve usiness Problems R/505/6365 L2 3 31/10/ Spreadsheet Software F/502/4625 L2 4 31/12/ Understanding usiness Organisations F/504/9587 L2 3 28/02/ Understanding the usiness J/504/9588 L2 3 28/02/ Use Office Equipment K/505/3309 L2 4 31/07/ Using M/502/4300 L2 3 31/12/ Using the Internet L/505/1729 L2 4 28/02/ Word Processing Software R/502/4628 L2 4 31/12/ Work in a usiness T/505/3314 L2 2 31/07/ Work with other people in a business environment K/505/0166 L2 3 28/02/ Mandatory Responsible Work Practice H/504/9372 L2 1 28/02/
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