Enterprise Mobility Management

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1 Grading Your Solution Series: Enterprise Mobility Management An EMM Best Practices Checklist

2 Introduction Enterprise Mobility Management (EMM) is a strategic focus for today s enterprises. While BYOD and MDM seem to be getting all the Enterprise Mobility Management headlines, forward looking IT and telecom professionals know that EMM is much more than segmenting corporate data or killing a compromised device. The proliferation of mobile devices, M2M, IoT and the Computing Everywhere trend has made mobility one of the top disruptive technologies for This EMM Report Card leverages our EMM Best Practices Guidelines to create a checklist that grades your existing Enterprise Mobility Management Solution. It s about managing a Mobility Lifecycle.

3 Instructions The Report Card section of this ebook contains 44 questions that were created based on current Best Practices for an Enterprise Mobility Management Solution. Use this report card to score your EMM solution. If your solution meets the requirements of a question, use a to fill in the corresponding box. This is a correct answer. If your solution does NOT meet the requirements of the question, use an X to fill in the corresponding box. This is an incorrect answer. After you answer all the questions in the Report Card Section, continue to the grading section to see your results.

4 Do you have corporate policies? Do they include feedback and items from: IT and IT Security Finance Procurement Human Resources Legal Executive Sponsorship Do they address the various employee personas/profiles within your user community?

5 Do the policies include privacy, device access and data ownership language for BYOD deployments? Do the policies incorporate regular policy updates to stay current? Does your solution support and enforce all aspects of your corporate policies? Easily adapts to policy changes?

6 Does your solution automate the procurement of mobile assets and services? Integrates directly with vendors for errorfree orders? Policies and personas automatically dictate which device / service / accessory options are available to buyers? Updates the security (MDM), asset, contract, owner and expense records?

7 Does your solution capture and report detailed asset information for all types of mobile related assets? Captures more than device type, OS version, security profile and owner? Includes tracking of M2M only devices Includes tracking of devices not associated with a user? Includes tracking of inactive/spare devices? Tracks device connection points? Tracks services types / plans?

8 Does your solution track and control mobile usage from both an expense & usage type perspective? Device usage, data application usage and WLAN usage (mobile corporate Unified Communication apps and services)? Can your solution identify and allocate actual usage to provide detailed visibility? Charges back usage to various entities? Allocates usage by app by purpose back to a project or business unit? Allocates usage for pay-per-use internal or external services accesses by device?

9 Does your solution support all types of mobile deployments BYOD CLEO COPE Does it support the following for all of the above? Security requirements? Legal requirements? Financial analysis and cost justification? Allocation of business versus personal use? Manage stipends and reimbursement models?

10 Does your solution get regular, automated updates from other corporate systems to stay current? Human Resources Finance Security/Identity & Access Management Unified Communications Asset Management (if separate) Help Desk (if separate)

11 Your Grade To calculate your grade, add up all the correct answers - Correct answers Now let s calculate your score: / 44 X 100 = # correct answers Your Score Grading your score: A = B = C = D= F= Less than 55

12 Next Steps Are you satisfied with your grade? Maybe you passed, but you learned you still have some work to do and some gaps to fill. Is your current solution meeting your business objectives? Is it too complex, costly or inefficient? Does it provide you with a Single Pane of Glass view into your mobility management environment? Enterprise Mobility Management is a complex lifecycle with a lot of moving parts and interdependent processes. If your solution didn t get a passing grade or you feel there is still some work that needs to be done, don t be afraid to make a change or call in an expert for guidance.

13 Learn More Looking to improve your grade? Learn more about MTS TEM Suite s Enterprise Mobility Management solution. MTS is global provider of innovative Communication Lifecycle Management solutions that help companies define and govern their communication management strategies and ensure their operational processes and policies achieve those strategic objectives. The MTS portfolio consists of solutions and services for Telecom Expense Management (TEM), Enterprise Mobility Management (EMM), Unified Communications Management (UCM), Internet of Things (IoT), Machine to Machine (M2M), Provider Services and Cloud Services. Visit us at for an overview of our solution and services or to sign up for a free EMM consultation. Contact Us:

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