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1 SCHOOL of MANAGEMENT INTB 3100 MANAGEMENT ISSUES in INTERNATIONAL BUSINESS INSTRUCTOR: Mr. Hoshiar Gosal COURSE OUTLINE OFFICE: B019h Hours: MW: 9:30-10:30, 12:30-1:30 PHONE: Course Description: This course is an introduction to the principles and practices of international business management. The course looks at what international management is and at what the implications are for small, medium, and large sized international enterprises. Its focus is on the microenvironment and how Canadian businesses plan for, organize, and manage international operations. Topics include globalization; the global political, legal and technological environment; social and ethical responsibilities of firms; managing across cultures; organizational cultures and diversity; cross-cultural communication and negotiation; international strategic management formulation and implementation; cross-cultural management; entry strategies and organizational structures; the management of political risk, government relations, and alliances; international management decision making and control; motivation and leadership across cultures; international human resource management and labour relations. Text: International Management: Culture, Strategy, and Behavior, 7 th edition, 2009, Luthans, and Doh, McGraw-Hill

2 Supplemental Readings: Additional reading will be assigned as required. Students are encouraged to read the Far Eastern Economic Review, The Economist, The National Post, The Globe and Mail, and other international business publications. Prerequisite(s): Completion of 54 credits or departmental permission. Note: As this course deals with advanced business topics, some first- and second-year coursework in business is highly recommended. Assessment and Evaluation Profile: Case Analysis 12% Quizzes and Assignments 15% Term Project 20% Midterm Exam March 2 nd 20% Final Exam (exact time and date TBA) 35% A C A C A C B D B F <50 B

3 Expectations and Course Requirements INTB 3100 section 001 is delivered in part using the Blackboard CE platform. All assignments, cases etc. will be submitted online. In addition, students must write the final exam (3 hours in length) during the final exam period (April 14 th -22 nd 2009) as scheduled. The exact time and date of this exam will be available in late February. Students who are not familiar with Blackboard are encouraged to view the selfguided Blackboard tour at: This is an on-line course. Please be aware that your personal student information (such as name, student number, birthdate) may be transferred to a computer at this or another institution to allow you to participate in the course online. In addition, your course materials and activities may be accessed by help desk personnel for the purpose of providing technical support. By registering in this online course, you automatically agree with these conditions. Term Project Information about the term project will be communicated to the class by January 19 th. The term project will be due on April 6 th Communication, Please check the INTB 3100 course website once a day for updates, s, announcements etc. Please use the tool within the INTB 3100 Blackboard course to communicate with me and other students in the course. You can also visit or call me in my office B019h, telephone if you have any questions. The best time to visit or call is during my office hours. Calendar The calendar tool in WebCT also be used to post due dates for assignments, cases, quizzes etc.

4 PowerPoint Files The PowerPoint folder on the course homepage contains all the chapter PowerPoint files. These files contain a good summary of the contents of each chapter. SCHOOL of MANAGEMENT It is the aim of the School of Management at to promote throughout each course the mastery of core skills such as reading and reading comprehension, writing fluency, verbal articulation, and math development. These core skills will be practised by means of student presentations and/or class participation, and will be evaluated on submitted work. Critical thinking and problem solving exercises will be encouraged at every opportunity. Students are reminded to refer to policies and procedures related to: Code of Academic Conduct Improper/ Disruptive Behaviour, Appeal of Final Grades, Concerns Related to Instruction, Attendance, etc. found in the College Calendar and in the current Student Handbook. Learning Outcomes: This course provides an in depth look at the nature and characteristics of international management. At the end of the course the student should be able to: 1. Understand of the nature and complexities of the international management environment. 2. Provide an overview and analyse the key factors which influence the international management environment. 3. Understand and apply the ethical and social responsibilities of an international manager. 4. Understand the role of culture in international management. 5. Negotiate and communicate in a cross-cultural context. 6. Develop and implement strategy for an international firm. 7. Develop a political risk management strategy. 8. Develop and manage international alliances. 9. Understand the dynamics of leadership and motivation in an international context. 10. Effectively manage international human resources.

5 Course Outline: January 12 Chapter 1 Globalization and International Linkages January 19 Chapter 2 The Political, Legal, and Technological Environment Chapter 3 Ethics and Social Responsibility January 26 Chapter 4 The Meanings and Dimensions of Culture February 2 Chapter 5 Managing Across Cultures Chapter 6 Organizational Cultures and Diversity February 9 Chapter 7 Cross-Cultural Communication and Negotiation February 16 Chapter 8 February 23 Chapter 9 March 2 Midterm Chapters 1-9 Strategy Formulation and Implementation Entry Strategies and Organizational Structures March 9 Chapter 10 Managing Political Risk, Government Relations, and Alliances March 16 Chapter 11 Management Decision and Control March 23 Chapter 12 Motivation Across Cultures Chapter 13 Leadership Across Cultures March 30 Chapter 14 Human Resource Selection and Development Across Cultures April 6 Term Project Presentations