Sept 20-25, Labour-Management

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1 Saskatoon Sept 20-25, 2015 The Labour-Management Relations Certificate The Labour-Management Relations Certificate program offered by the Edwards School of Business and the Johnson-Shoyama Graduate School of Public Policy is an intensive 5 day program intended for union representatives, human resource managers, labour relations officers, and people who operate in a unionized setting. Receive 37 Recertification Points towards your Certified Human Resources Professional (CHRP) designation Modules on collective bargaining, mediation, the legal framework, and arbitration, among others, will deliver immediately useful skills and knowledge. Each module incorporates active learning through case analysis, group discussions or role playing. A collective bargaining simulation is included. Instructors are drawn from leading practitioners and academics from western Canada. A Labour-Management Relations Certificate is awarded to each participant who completes the program.

2 Program content Fundamentals of Labour Relations Roles of the different parties (union, management, government, third parties) Brief history of the Canadian labour movement Best practices for good labour-management relationships Changing Employment Relationship Shifting from full-time permanent positions to part-time, contingent and contract work Changing attitudes toward work Shifting modes of employee representation and voice Collective Agreement Arbitration Understanding the arbitration process Building a strong case How to think like an arbitrator Landmark arbitration decisions Collective Bargaining Understanding the bargaining context Developing negotiation strategy Building strong and effective bargaining teams Leveraging conflict to get results Finding common ground Maintaining good relationships Enhancing integrity and professionalism Mediation When is mediation appropriate or necessary? Dealing with workplace conflict Understanding conflict and communication styles Legal Framework Interpreting labour law Understanding labour legislation Human rights/contracts/employment standards Duty to accommodate Privacy rights Progressive Discipline Drug Testing Financial Literacy for Labour Relations Financial Statement Analysis Understanding Financial Reports Utilizing Financial Reports in Bargaining In addition to our well-qualified instructors, we will be joined by industry expert guest lecturers, who will discuss special topics and contribute a balanced perspective. daphnetaras Allen is one of Canada s most respected arbitrators. He has been appointed to thousands of arbitration cases and is a named arbitrator in a number of collective agreements. He is an emeritus professor of the University of Calgary and special lecturer in the College of Law at the University of Saskatchewan. Allen is president-elect of the National Academy of Arbitrators, the leading professional association of labour arbitrators in United States and Canada. Daphne is Dean of the Edwards School of Business at University of Saskatchewan; previously a professor, Associate Dean (Research), and Director of the PhD Program at the Haskayne School of Business. Daphne has mediated labour disputes, facilitated unionmanagement committees, and provided training in conflict resolution. She was expert advisor to the Federal Labour Standards Commission, and was awarded the US-based Labor and Employment Relations Association s Excellence in Education Award. allenponak scottwalsworth Dionne Pohler is an Assistant Professor at the Johnson- Shoyama Graduate School of Public Policy and an associate faculty member with the Edwards School of Business. Her research focuses on union impact, employee voice and involvement, governance and compensation, and strategic HRM. She has published her work in top academic journals, and received an international research award from the Labor and Employment Relations Association (United States) for her research on the labour-management relationship. Scott is an Associate Professor of Industrial Relations at the Edwards School of Business. His research examines the effect of unions on various measures of firm performance, such as innovation, employment and profits. In his role as the Hanlon Scholar in International Business, he also researches the immigration experiences of skilled workers, mostly from India. dionnepohler Gary Entwistle joined the University of Saskatchewan after practicing public accounting with KPMG in both Canada and New Zealand. His research is primarily in the areas of financial accounting and reporting and accounting standard setting. During Gary was the President of the Canadian Academic Accounting Association. Gary has also served as Associate Dean and Department Head in the Edwards School of Business. bethbilson Beth is a Professor in the College of Law at the University of Saskatchewan, as well as an Associate Professor at the Johnson Shoyama School of Public Policy, teaching and writing in the areas of torts, labour and administrative law, and legal history. Beth has extensive experience in grievance, collective bargaining, and labour arbitration, and has received numerous regional and national awards for her work. garyentwistle

3 Program highlights A program which is practical, while also being informed with academic expertise, the Labour-Management Relations Certificate program addresses the major issues surrounding collective bargaining, grievance arbitration, mediation, legislation, and labour board remedies. In addition to providing bargaining simulation experience and practical tools, the content of this program moves beyond labourmanagement relations to examine topics from broad political and economic contexts. This program offers a rare opportunity for union, management, and neutrals to come together in a safe learning environment to trade perspectives, share ideas, and use a collaborative approach to generate solutions that add value for all parties. Who Should attend? This program is designed for union leaders, human resource managers, labour relations managers, neutrals, consultants, and lawyers with an interest in labour relations. Key learning outcomes By the end of this program, you will be positioned to: Improve labour-management relationships in your organization/industry Effectively prepare for collective bargaining Navigate grievance arbitration, mediation and investigations Gain access to experts and leaders in the labour relations field Utilize newly-built professional relationships to strengthen your network Navigate labour law and relevant legal issues This experience provides an invaluable exposure to a wide range of Labour Relations topics. The opportunities to discuss and engage with instructors and others in the Labour Relation field can only broaden our understandings and inform my own professional practice. Randy Schmaltz, Saskatchewan Teachers Federation Lifestyle & fitness Take control of your lifestyle by returning your focus to healthy living through a professional fitness assessment lead by the Human Performance Centre, U of S Daily light fitness activities Fitness/nutrition sessions

4 Venue The Labour-Management Relations Certificate Program is held at the Edwards School of Business downtown campus, K W Nasser Centre. As a Labour Relations Officer, I want a more effective approach to staff development and education that gives both Union and Management representatives the skills and confidence to foster better collaborative relationships. The Labour-Management Relations program does that. It equips us to work in challenging environments, in both the public and private sectors. Glenn Billingsley, SGEU Valuable learning took place when participants asked questions, offered their opinions and shared their experiences. The simulation activity was exemplary because it combined theory, practice, reflection, and interaction! Richard Julien, University of Saskatchewan Excellent program where union and management came together in a positive and collaborative environment. I would definitely recommend this to others! Brigitte Monteith, SGEU Participating organizations have included: AREVA Resources Canada, Banff Constructors Ltd., BHP Billiton, Cameco Corporation, ClearStream Energy Holdings, Hamlet of Pond Inlet, Hudbay Minerals, Husky Energy, Kowalchuk Law Office, Louisiana-Pacific Corporation, MacKenzie Art Gallery, Ministry of Labour Relations and Workplace Safety, Northern Lights School Division #113, Northlands College, Northwest School Division #203, Regina Qu Appelle Health Region, the Salvation Army, Saskatchewan Liquor and Gaming Authority, Saskatchewan Teachers Federation, Saskatoon Police Service, SGEU, University of Alberta, University of Saskatchewan

5 Course tuition & registration Program Tuition $4,250 + $ (GST) = $4, This includes instruction, all program materials and most meals. Please contact Edwards Executive Education for information on enrolling Union & Management representatives together with special joint pricing. We will be pleased to recommend accommodations for those requiring it. Please Note: Fees, dates and speakers are subject to change. Edwards liability is limited to reimbursement of paid tuition fees. One free transfer is permitted. Cancellations received in writing at least 21 days in advance of the program start date will receive a full refund. Cancellations received less than 21 days prior to the program start date will be subject to a $1000 administration fee. Non-attendance will incur full program tuition cost. GST# RT0001 Labour-Management Relations Certificate advisory board michaelatkinson Michael Atkinson is the Executive Director of the Johnson Shoyama Graduate School of Public Policy. From 1997 to 2007, he served as the Provost and Vice-President Academic at the University of Saskatchewan. Michael is a graduate of the University of Alberta, and holds a PhD from Carleton University. For 20 years, he taught at McMaster University, where he also chaired the Department of Political Science and served as Associate Vice-President Academic. He served at the President of the Canadian Political Science Association for the term. laurasommervill Laura has a LLB and BA from the University of Saskatchewan. She is a Director, Human Resources at the University, focusing in labour relations and primarily conflict resolution, grievance, arbitration, employment and provincial legislation actions. glennbillingsley Glenn Billingsley started working for the Government of Saskatchewan in 1992 with the Ministry of Central Services. In 2005 he was elected to the SGEU Public Service Local 1101 as President, where he was responsible 6000 SGEU Public Service Sector members. In 2009 and after this elected experience, he was afforded the opportunity to work with SGEU as a Labour Relations Officer at the Saskatoon Regional Office, where he continues to service the membership of SGEU. Call us at: or Program Location: Edwards School of Business K W Nasser Centre 256 3rd Ave S For more information on how to register, please visit us at edwards.usask.ca/execed and click on Open Enrollment Programs

6 2014 class Back Row (L-R): Fay Elke, Sheryl Brown, Randy Schmaltz, Patricia Taillon, Bonnie Bond, Don Regel, Scott Walsworth, Pam Huyter Middle Row (L-R): Tara Acoose-Barreno, Claudia Hemani, Brigitte Monteith, Allen Ponak, Teri Brigden, Richard Julien, Leeann Pillipow-Kautz, Dominik Tomaszewski Front Row (L-R): Ashley Bacon, James Purvis, Mark Campbell, Colin Weimer Edwards Executive Education Since 1981, Edwards Executive Education has helped educate and train thousands of men and women representing hundreds of businesses, government agencies and not-for-profit organizations to develop personal and professional management and leadership competence. We are pleased to share with you that the Edwards School of Business has expanded the Executive Education unit on now includes staff and programs on business and leadership previously offered through the Centre of Continuing & Distance Education (CCDE). The Edwards School of Business proudly continues the tradition of offering excellent business and leadership programming. Come see for yourself... Multi-Week Programs Betty-Ann Heggie Womentorship Program The Masters Certificate in Project Management The Leadership Development Program Supply Chain Management One Week Programs The Effective Executive Leadership Program Essentials of Modelling & Problem Solving Certificate The Labour-Management Relations Certificate Requirements Management Certificate Special Events Women of Influence Grandey Leadership Initiatives Short Programs Developing a Coaching Mindset Communications: - Emotional Intelligence - Business Writing & Grammar Workout - Professional Selling: Skills for Sales Success Digital Marketing and Social Media Certificate Program: - Digital and Social Media Strategy & Tactics - Digital Communication & Advertising - Metrics, Measurement & Analytics Leadership for Managers & Supervisors Operational Excellence Certificate: - Analyzing and Improving Office and Service Operations - Master Clinic on Solving Touch Problems - Process Mapping and Process Improvement - Process Metrics, Management, and Controls Team Leadership Skills for Project Managers The Business Analysis Course The Project Management Course What the Non-Financial Manager Needs to Know About Financial and Managerial Accounting

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