The HSPH Master in Hospital Management Program

Transcription

1 The HSPH Master in Hospital Management Program Thoughts and Options for the Curriculum

2 The HSPH Master in Hospital Management Program General background International Examples Australia India UK USA Germany Indonesia Personal Experience Suggested Course Profile

3 General Background Revison of a new curriculum? Hospital Management: A special MBA or a special MPH? Trends in Hospital organization

4 General Background Revison of a new curriculum? The framework is changing The plan has been communicated The quality management aspect Hospital Management: A special MBA or a special MPH? Trends in Hospital organization

5 General Background Revison of a new curriculum? Hospital Management: A special MBA or a special MPH? Traditionally: Hospital is Health Care Modern Reality: Hospital is Business The Relevance of Research Techniques Trends in Hospital organization

6 General Background Revison of a new curriculum? Hospital Management: A special MBA or a special MPH? Trends in Hospital organization Complex multiprofessionalism Increasing economic factor Increasing private enterprise involvement Competition and market orientation

7 Hospital Management Training, National Institute of Health, Cambodia, GTZ study, 2003 Introduction to Public Health, Management and Quality Management Health Management Information Systems; Operational Planning Financial Management Human Resources Management Physical Assets, Waste Management, Drug Management

8 Hospital Management. Manual for Hospital Managers, KfW Health Programme Hospitals Hospital Strategic Development Plan Human Resource Management Hospital Financial Management Nursing Management Hospital Management Information System Medical Equipment Maintenance and Facility Management Infection Control in Hospital Health Care Waste Management

9 Master of Health Science Health Services Management. University of Western Sydney, Australia. Public Health, Policy and Society Building Organizational Capacity in Health Care Strategic Analysis and Decision-Making Human Resource Management Methods of Researching Health Financial Management Leadership for Quality and Safety in Health Care Elective Professional Topic

10 Flinders University, Australia, MBA with Health as specialization Accounting for Managers 6 Financial Management 6 Strategic Marketing 6 Essentials of Sustainable Management 6 Economics for Business 6 Global Business Context 6 Strategic Decision-making 6 Elective 3-unit topics Data Analysis for Decision Making 3 Project Management 3 Managing Negotiations 3 Leadership: Theory, Practice and Experience 3 MBA SPECIALISATION HEALTH Students to complete four 6-unit topics: Compulsory topics Health Systems and Health Policy 6 and at least one of the following two topics: Strategic Management in Health 6 Health Services Law 6 Electives Health Economics and Resource Allocation 6 Risk Management and Clinical Governance 6 Health Services Ethics 6 Managing Communications and Partnerships 6

11 MBA Program in Hospital Management, BHARATHIAR UNIVERSITY, COIMBATORE, India Year 1: Basic Biological Sciences 4 Principles of Management and Organizational Behavior 4 Human Resource Management 4 Financial Management 4 Purchasing Management and Inventory Control 4 Marketing and Public Relations 4 Strategic Management for Hospitals 4 Computer Application in Hospital 4 Year 2: Bio Statistics and Operation Research 4 Hospital Architecture, Planning, Design and Maintenance 4 Clinical Services 4 Support Services 4 Health Related Laws and Ethics 4 Epidemiology and Public Health Systems 4 Research Methodology 4 Hospital Information System 4 Plus practice periods and projects in hospitals

12 POST GRADUATE DIPLOMA IN HOSPITAL MANAGEMENT, Pune University, India Principles and Practices of Management & Organizational Behaviour Managerial Accounting & Financial Management Hospital Planning Medical Terminology & Procedures Hospital Administration Journal Related to Hospital Training Human Resource Management Laws Related to Hospital Medical Services Material Management & Inventory Control Healthcare & Administration Of Clinical & Non-Clinical Services Project Report Computer Fundamentals & Software Related To Hospitals

13 MSc in Health Care Management, Harvard School of Public Health, Cambridge USA Organizational Behavior, 2.5 Perspectives in Public Health, 2.5 Operations Management in Service Delivery Organizations, 2.5 Marketing, 2.5 Communication Skills for Managers, 1.25 Financial Transactions and Analysis, 2.5 Cost Accounting and Control Systems, 2.5 Skills & Methods of Health Care Negotiation & Conflict Resolution, 1.25 Managing Information in Health Care, 2.5 Financial Management of Health Care Organizations, 2.5 Quality Improvement and Quantitative Methods in Quality Management, 5.0 Physician Leadership Seminar, 2.5 Health Care Management Practicum, 5.0 Field Project throughout Academic Year Competitive Strategy Determination, 2.5 Provider Payment Systems and Policy, 2.5 Field Project in Quality Improvement, 2.5

14 MHA: Master of Health Administration, University of Southern California, School of Policy, Planning and Development Pre-Required Competencies: Accounting Statistics Core Courses: Problems and Issues in the Health Field Human Behavior in Public Organizations Financial Management of Health Services Economic Concepts Applied to Health Quantitative Analysis I Legal Issues in Healthcare Delivery Strategic Management in Healthcare Organizations Health Information Systems Management of Managed Care Organizations Intersectoral Leadership Economics for Policy, Planning and Development Electives. (8 required): Management of Long-Term Care Organizations Strategic and Operational Planning for Health Services Marketing of Health Services Seminar in Hospital Administration Frontline Issues in Health Services Administration and Policy Urban Health Policy Introduction to Public Health Policy Leadership Symposium in Health Management and Policy Physician Practice Management Managed Care Contracting Concepts and Practices in Public Personnel Administration Clinical Issues for Managers Healthcare Venture Development Cultural Proficiency in Health Management and Policy

15 MSc: Master of Science in Healthcare Management, Manchester Business School, UK. Contemporary Issues in Health Policy Personal and Organisational Development Leadership and Service Improvement Public Health and Healthcare Management Management and Governance in Healthcare Organisations Organisational Behaviour International Healthcare Systems: Themes and Challenges Research Methods Prerequired: Bachelor in a relevant subject

16 MA: Master in Healthcare Management, University of Applied Sciences, Osnabrück, Germany Strategic Management Empirical Social Sciences Models for managing Healthcare Health Law Elective Module (Compulsory) Controlling and Management (Focus Controlling) Evidence of therapeutic interventions (Focus Therapy) Evidence-based Nursing (Focus Nursing) Elective Module Strategies and Implementation ebusiness in Healthcare Cooperation and confrontation strategies in personnel management Contracting Business Process and Project Management Exercises in empiric social sciences Enterprise Leadership in Healthcare Elective Module (Compulsory) Value-oriented Controlling (Focus Controlling) Health Promotion and Prevention (Focus Therapy) Tools for Evaluation and Assessment in Nursing (Focus Nursing) Elective Module Leadership and Innovation Modeling of Information, Knowledge and Processes in Healthcare Human Resource development and education management Leadership training Marketing and Fundraising Quality Management Information- and Process Management Elective Module (Compulsory) Concepts and Instrument of Controlling (Focus Controlling) Therapeutic action and Health Science (Focus Therapy) Focal groups: Settings and professional profiles (Focus Nursing) Elective Module Fusion, Economic Turnaround & Development Electronics-assisted Knowledge Management in Healthcare Concepts and case studies in Personnel Management

17 MSc Master in Management and Quality Development in Healthcare, Alice-Salomon-University of Applied Sciences, Berlin Health-political and healtheconomical background of Nursing and Rehabilitation Health Sciences (esp. Epidemiology and Prevention) General Management Competences Negotiation Career Planning Project Management Design of research and studies, Methods of evaluation Enterprise Leadership and Strategic Quality Management in Healthcare Leadership Law Strategic Quality Management Ethics and Law in Healthcare Alternatives: Analysis and Corporate Management in Healthcare Operational Quality Management in Healthcare Institutions Corporate Management and Control Measurement, Assessment and Control of Quality in Healthcare Institutions Implementation of Research Methods in Quality Management Measurement, Assessment and Control of Quality Alternatives: Health Policy and Corporate Policy in International Context Assessment and Classification in Rehabilitation and Nursing Elective Modules: Methods of qualitative and quantitative Research Methods of evaluation in Research Specific informatics and use of information technology

18 Second level Master s Degree in Hospital s management and organization; Università Carlo Cattaneo (LIUC); Castellanza, Italy Warming up Knowledge alignment, communication techniques Health systems organization The context of healthcare Healthcare law and employment law Health services supply planning Hospitals Governance Systems Hospital s management Hospital s structure and organization Hospital s and territorial s Informative Systems Logistic s and procurement s organization within healthcare Governance and complex medicine Human Resources planning Clinical Governance and Diagnostic-Therapeutic Pathways Integrated care Relational dynamics Problem Based Learning Problem Based Learning activities Field Project Tutoring On site Tutoring and Field Projects

19 Master Hospital Management Course, Gadjah Mada University, Yogyakarta, Indonesia Innovative Concept: Six steps plus Thesis Patient perspective Micro to Macro Classic topics at each level In Combination with certified courses for part-time students Inherent evaluation and Improvement process

20 Personal Experience Seven Management Priorities: How do we get the revenues we need and are entitled to according to the prevailing framework of hospital funding? How do we ensure that the income flow is steady and predictable? How do we ensure that our running costs for all the activities, including payroll costs, are covered by the revenues we earn? How do we ensure a high quality of service and safety for patients and staff? How do we ensure that we have sufficient (but not too much) staff with the right qualification at the right time and the right spot? How do we ensure continued development for our hospital? How do we report about our activities satisfying all the relevant stakeholders and the public? How do I get all my coworkers and all the staff of the hospital to work according to the strategies and concepts which I have proposed or decreed?

21 Curriculum Suggestions Strong Emphasis on Financial Management Strong Emphasis on Resource Management Strong Emphasis on Strategic Management Learning and using important management tools Optional Modules for different health related topics Summer School for Accounting and Techniques

22 Proposed Curriculum Outline Preliminary Summer School (optional) Basics of business accounting Basics of statistics Basics of presentation techniques Compulsory Courses Credits General Health Policy, Health Services Provision 2 Financial Management Revenue Management 2 Cost management 2 Controlling and Reporting 2 Human Resource Management Staff Deployment Management 2 Human Resource Development 2 Communication and Social Behavior 2 Physical Resource Management Procurement of products and service 2 Maintenance of buildings and equipment 2 Building & Equipment Investment Planning 2 Supportive Services and Logistics 2 Deployment and Management of Information Technology 2 Process Analysis and Project Management 2 Legal framework and Contracting 2 Biomedical Ethics 2

23 Proposed Curriculum Outline Quality and Safety Management Risk Management in a Health Institution 2 Quality Improvement and Management 2 General Management Skills (Choice of 2) 4 Data Analysis for Decisionmaking (2) Negotiation Analysis (2) Group Moderation (2) Public Relations and Marketing 2 Strategic Planning, Management and Controlling 2 Elective Courses (Choice of 3) 6 Basic Medical Concepts for Managers (2) Epidemiology and Public Health (2) Pharmacology for Managers (2) Biomedical Research Techniques (2) Patient Rights and Patient Safety (2) Leadership in Health Institutions (2) 24 Courses Total Credits 48 One Credit Point = 1 Hour per Semester per Week Workload: 12 Courses = 24 Hours/Week/Semester, 2 Semesters = Year 1 of Program Year 2: Hospital Practice with Project and Masters Thesis. Desirable: 2-3 Seminar sessions of 2-3 days in school, where students present their experiences and project progress to get feedback from group and teaching staff.

24 Proposed Curriculum Outline Current Curriculum Proposal Curriculum Subject name Responsible Department Course Responsible Preliminary Summer School (optional) Basics of business accounting HealthEcon Basics of statistics Biostat Basics of presentation techniques NN

25 Curriculum Revision Process Agreement on revised course outline Feedback input from students and active managers Definition of modules by responsible departments with feedback from HM Agreement round for course outline plus module plan Presentation and confirmation by HSPH Preparation of materials: Texts, Case studies, Simulation Exercises etc. Information campaign for new course Implementation by next university year Today? 3 weeks 4 weeks December 09 December 09 May 2010 May 2010 September 2010