the better way to pay

Transcription

1 the better way to pay

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3 we are DOKU PT Nusa Satu Inti Artha (dba DOKU ) is Indonesia s largest and fastest growing provider of electronic payment. We provide electronic payment processing, online and in mobile applications. Enabling e-commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types. We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway and a licensed operator for e-money. Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries. Enjoying constant growth, year after year, DOKU remains privately owned. our vision We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of a new lifestyle for individuals and businesses across various industries.

4 DOKU milestones

5 complete e-payment solution security and performance At DOKU, we create and develop everything in-house, from our innovative web based platform to our multichannel electronic payment technology. Our product development team is responsible for the design, development, and maintenance of our core infrastructure services. We emphasize quality assurance throughout the development cycle. We have a strong reputation amongst clients for our expertise, in depth knowledge and dedication to excellent customer service. We are always on hand to support our clients in delivering a compelling and market leading payment service. MAXIMUM SECURITY DOKU is externally audited every year by Control Case (QSA), which has certified us at Level 1 PCI DSS (Payment Card Industry Data Security Standards) compliant. PCI DSS is the most stringent criteria established by the industry to safeguard client data and to protect payment integrity. This certification assures that DOKU adheres to the highest security standards, and your payments are always in compliance when using DOKU. This certification helps DOKU to prevent credit card fraud, hacking and other security issues. The PCI DSS certification is mandatory for a company to process, store or transmit credit card numbers. Extensive payment method selection for a successful business Our robust solutions and expertise as a payment gateway provider have transformed our relationship with our clients, from a service partner to a trusted strategic partner. We provide access to various e-payment solutions SECURITY FOR OUR CLIENTS & THEIR CUSTOMERS To help our merchants combat fraud, we have developed a fraud screening tool where rules are applied against a range of criteria in real time. DOKU provides this monitoring tool as a standard feature in our online payment solutions. 3D Secure authentication, or also known as Verified by Visa and MasterCard Secure Code, is also available to our merchants. For greater control in fraud detection, merchants have the option for further customization through our bespoke risk management system. MAXIMUM PERFORMANCE Safety and uptime are paramount to the success of any e-commerce business. All our payment processing and host systems utilize IBM server architecture with access to capacity-upondemand capability. The infrastructure, along with our experience, technology and commitment to excellence is our best protection from outage, resulting in smooth and reliable service. Our Technical Analysts monitor the system 24/7 to take swift, pro-active, preventive measures to ensure resolution if an issue arises. We operate strict procedures around capacity management and planning to ensure that all our customers receive excellent service levels at all times.

6 our enterprise solution Online Payments Flexible integration options to fit your business needs Subscription Payments Increase customer retention with recurring billing service Token Payments One click checkout for return customers Merchant Support Ensure a high level of performance, reliability and satisfaction Mobile Payments Expands your business with various payment options Risk and Fraud Management Be protected and stay ahead of any security risks

7 Serving multinational corporations, large-scale businesses, and branded merchants from various industries, DOKU Enterprise offers reliable e-payment solutions with international standard support system and infrastructure. smarter and better payment processing We provide a modular set of payment, sophisticated fraud management with complete security measures. Our system is equipped to provide acceptance of all major credit and debit cards, subscription billing, automated payment reconciliation and processes that reduce administrative costs and complexities of payment operations. Secure PCI DSS Level 1 Compliant with enhanced fraud management technology Customizable Fully customized solution to fulfill your payment management needs Variety Provide ease for your customers to choose from various payment methods Single Solution Simplified payment processing without the burden of reconciliation

8 why merchants choose us Comprehensive office tools to manage transaction & settlement report - real time availability Strong merchant collaboration - merchant account management and after sales support Pioneer and leading player in the Indonesian electronic payment industry Customizable look and feel to maintain merchant brand standards Largest selection of payment methods (credit cards, internet banking, ATM, e-wallet, subscriptions, mobile payments) Fraud monitoring and management service available 24/7 Marketplace buyer and seller protection through our ESCROW service Compliant with international standards PCI DSS Level 1 and UUITE (Indonesian Electronic Transaction Act) Dedicated IT Support from integration to troubleshooting Solid technology infrastructure and skilled personnel to deliver the most optimum payment solution for unique needs Single API integration to support a variety of payment methods

9 our e-payment solutions benefits of using DOKU for your customers to pay e-wallet service that enables everyone to enjoy online shopping and peer-to-peer transactions with or without a credit card CHOICES Customers have a variety of payment methods that best fit their needs Convenience Customers want a quicker and more seamless shopping experience DOKU Wallet Credit Cards Debit Cards Internet Banking ATM Transfers Selected convenience stores Instant payment approval Simple check out steps to get paid Reliable e-payment solutions with international standard security compliance and infrastructure for large businesses and branded merchants CONFIDENCE Customers want a secure online payment system PCI DSS level 1 certified product Support 3D secure Protect frequent online shoppers Privacy protection Ideal solution for individual sellers and SMEs. Turns social media and messaging platforms into a sales channel by providing a secure and simple payment solution

10 PT Nusa Satu Inti Artha Plaza Asia Office Park Unit 3 Jl. Jend. Sudirman Kav. 59 Jakarta Indonesia T (62-21) F (62-21) E info@doku.com

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