Reach more customers. Take quicker payments. Make it all easier With just one Click.

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2 Reach more customers. Take quicker payments. Make it all easier With just one Click.

3 By phone, online or mobile app, it doesn t matter when or where, Click allows you to reach more customers and take more payments doing so with great flexibility and certain peace of mind.

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5 From small local businesses through to sprawling multinational companies, how you connect with your customers for payment can make a big difference to your ongoing success. Simple and convenient, swift and secure, Click is Paymark s online gateway system that allows you to accept payments on your website, over the phone and via smartphone apps. With more channels, ease of use and outstanding reliability, it s a business tool that s as effortless as it is effective. WHO CAN USE CLICK Click has been carefully developed to ensure optimal multi-platform usability for every kind of business. E-commerce Telecommunications SMEs Ticket bookings Retail Insurance Government Click is designed to allow you to take online payments without having to navigate through the often costly and intricate card scheme compliance (PCI) standards we do the heavy lifting for you. Built to the highest Paymark specifications, it is the epitome of safe, secure, and reliable technology. With bank grade infrastructure and over 25 years experience processing payments, we understand continuity and up-time is critical for businesses. That s why our team is on hand to provide extensive support 24 hours a day, 7 days a week.

6 Accessibility. Usability. Capability. HOW CLICK WORKS In the modern fast-paced world, consumers want to transact when and where they feel like. Robust, developerfriendly APIs, ongoing business and technical support, and access to the latest payment options as they become available, are all part of the Click package. The major strengths of the system lie in its speed, consistency and security. Key features include: Accept and process major cards from anywhere in the world Multi-currency support PCI compliant, tokenised, secure data storage service for recurring payments Rich reporting interface including detailed records of all approved and declined payments Support from a dedicated team of payment specialists Secure, reliable network with 24-hour monitoring every day of the year This allows you to: Increase available payment options for your customers, accepting all major scheme cards such as Visa and MasterCard (credit and debit), along with American Express, Diners & JCB Process payments in foreign currencies through local payment acquirers. This additional flexibility could allow you to significantly increase your revenue stream invoices with a link to a secure payment page to collect payments faster Assist customers hesitant to process payments on websites by directing them to the smart, integrated IVR to collect payments via a phone

7 Key benefits are: Increase sales opportunities with the flexibility to process a range of payment types Simplify processing and reduce costs by using a single payment gateway Eliminate the cost and complexity associated with an in-house payments infrastructure Identify and mitigate fraud risk Minimise PCI compliance costs Streamline reconciliation and reporting

8 Make the connection. Make the grade. Make the sale. HOSTED PAYMENTS Fully PCI-DSS compliant and 3DS enabled, our hosted payment option supports the most popular online shopping carts. They are easy to integrate and, as importantly, easy to administer on an ongoing basis. The Click hosted payment page supports all major card schemes currently accepted in New Zealand, including Visa, MasterCard, American Express, Diners and JCB. It also integrates with Xero for quick and easy accounts reconciliation. This is a costeffective solution for payment acceptance without the bureaucratic inconvenience we take care of the security and PCI compliance.

9 Hosted payment page This allows a seamless experience where your brand remains consistent throughout the entire purchasing journey. When the customer clicks pay they ll be taken to a Paymarkhosted page that to all outward appearances can look like that of the site it is contained within. The customisable hosted payment page mitigates risk by ensuring cardholder data is gathered, transmitted and stored within a highly secure environment. The core platform, built on proven switch technology, delivers maximum uptime. With interfaces to a vast array of acquirers, issuers and processors, there is no shortage of options to meet every transaction processing requirement. Paymark-branded page The Paymark branded page is an off the shelf alternative for businesses that don t have the capability or need to customise. When the customer clicks pay they are taken to a new window with Paymark branding to make the payment. They are then directed back to your site once payment is complete. Stand-alone payment page Be it a sporting club that needs to take membership payments or a charity that requires donations, some organisations need to take payments but don t require an online store. Hosted by Paymark, this standalone page is a link that can be ed to customers. Merchant-hosted Suitable for larger merchants, this option gives you full control over the customer experience as well as responsibility to securely handle card numbers. You must be fully PCI DSS compliant for this option. Via a hosted payment page within your app This provides a seamless customer experience across multiple online platforms, with Paymark taking care of all security measures.

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11 Receivables generated and accelerated. ONLINE INVOICING With Click s online invoicing you can speed up the receivables process and consistently receive payments quickly. Through the secure merchant portal you can generate and send invoices online to customers, invoices that include a Pay Now button, a tool that provides convenience for your customers. With intuitive automation and ease of use, this feature provides general overall cost savings and time efficiencies to merchants also so you can get on with the more important things in your day-to-day operation.

12 Different payments. Equal convenience. MANUAL, RECURRING AND BATCH PAYMENTS Manual payments The virtual terminal within the merchant protal then allows you to process card payments online, in real time, via the secure online interface. This process is particularly useful for processing telephone orders. Recurring payments Having to regularly input data for recurring payments (where the amount is the same each time, such as instalments and subscriptions) can be inefficient and costly. Once a recurring payment has been set up in the merchant portal, the financial data is securely stored and payment is automatically triggered on the specified payment date. This system is great for both recurring high-volume and one-off transactions, and the feature comes with payment reconciliation, notification reporting and expired card management services. Batch payments For companies with regular bill runs, manually processing individual transactions is both time consuming and often, at risk of human error. With this capability you can process large volumes, uploading batches of transactions easily and securely to the merchant portal, saving valuable time, effort and staff resources in the process.

13 Ensuring everything clicks into place. CLICK CAPABILITY Tokenisation Tokenisation delivers ongoing convenience for the customer and greater sales potential for the merchant. Click supports the secure storage of card data in a PCI DSS compliant environment. This means the customer will not have to re-enter their details next time they make a payment. Payments can also be triggered at a later date a feature that can be utilised for batch, recurring or online payments, or payments using the virtual terminal. Reporting There s a reason why this is called the information age. Concise, up-to-date data is crucial. Click significantly reduces the task of sorting, matching and compiling transaction records for multiple banks and processors by providing a consolidated report. It also allows you to: Track and search transaction activity online in real-time. Reduce the need for manually consolidating and entering payment data by importing reports into internal systems. Third party and Xero integration Click can easily be integrated into a range of popular online applications. These include: Drupal Ubercart version 7 Magento (web2pay) OpenCart Prestashop Virtuemart Joomla WordPress ecommerce WordPress WooCommerce Xero online invoice payment integration

14 Reducing costs and staying safe. SECURITY AND COMPLIANCE Lower compliance requirements and costs Click is a PCI V3 compliant solution that enables sensitive cardholder data to be encrypted and tokenised using the highest encryption standards. This ensures you can: Protect cardholder data by replacing sensitive information in merchant systems with a unique token. This token enables rebilling and recurring payments but is meaningless to potential fraudsters. Access industry standard SSL data encryption and tokenisation technology without large upfront investments. Reduce the scope of PCI DSS audits and associated costs. Reduce ongoing security maintenance and compliance overheads. Alleviate the risk of fraud Online and other Card Not Present fraud impacts businesses worldwide, with charges costing billions of dollars each year. These costs not only include the value of lost sales but also the growing administrative burden of chargeback management and other hidden expenses. Click minimises any potential costs using the following: MasterCard SecureCode and Verified by Visa cardholder authentication programs. Automated real-time risk screening of transactions against some common fraud indicators. Assessing risk of transactions against set risk criteria e.g. location of buyer; country of card issue; safe/banned customers and other business rules. Management of the types of transactions to be automatically accepted or declined. Flexibility to adjust acceptance criteria in response to variances in a merchant s channel profile and the evolving patterns of fraud in the marketplace.

15 Follow the leader ABOUT PAYMARK Paymark is New Zealand s leading electronic payments provider. We re trusted to process over three quarters of our country s electronic transactions. And we ve been doing so since Kiwis are prolific card users, and over 90% of us have at least one card in our wallets. Every year, Paymark processes over 900 million transactions worth almost $50 billion. We have over 75,000 merchants and 110,000 terminals connected to our world-class network. From our beginnings over twenty-five years ago we have worked hard to be the best at what we do. We re trusted with a big task; keeping Kiwis money safe and secure, and we make it our business to remain abreast of payment-related innovation and technologies as they adapt to fit the changing landscape. We ve been around for long enough to see the payments industry grow exponentially and evolve into the digital space. As a pivotal player in electronic payments, a natural step in our evolution was to develop a suite of digital products. These are as worldclass, secure and reliable as you have come to expect from Paymark but, unleashing the potential within this technology, far more innovative in scope and faster in delivery than anything that has come before.

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