Presented by: Sam Campisi, Business Relationship Manager, OECM Bruce Averill, Account Executive Sales, Chase Paymentech Kevin Brock, National Sales

Transcription

1 Presented by: Sam Campisi, Business Relationship Manager, OECM Bruce Averill, Account Executive Sales, Chase Paymentech Kevin Brock, National Sales Director Sales, Chase Paymentech

2 Today you will learn about: OECM s project objectives The procurement process Our supplier, Chase Paymentech The products and services available The benefits of using Chase Paymentech How to sign up You will have the opportunity to: Ask questions Find out where to get more information Receive a copy of the presentation deck 4

3 To develop and implement a payment transaction service offering, which provides the educational and Broader Public sectors with the best overall value by; Reducing Service Fees Standardized agreement Improving Reporting capabilities Assisting compliance to Security standards (DSS) Easy integration of payment applications Providing the advantage of collaborative purchasing Improving Point of Sale (POS) equipment rental costs 5

4 Engage a reputable supplier skills, experience and tools to support easy payment processes Improving payment processes. 6

5 Compliance with the Broader Public Sector Procurement Directive. Working Group (WG) Deliverables Procurement strategy Evaluation methodology Award structure for this RFP Evaluation committee submission criteria: Services fee structure to reduce overall costs Leverage clients collective spend Ongoing Service management Transaction systems security compliance Service implementation Client education and training More detailed information is available in the RFP Process Summary on the OECM website. 7

6 Negotiations. Master Agreement negotiated with Chase Paymentech Solutions with assistance from OECM legal counsel, provide flexibility for all Clients using the credit and debit card services. Agreement Construct Master Agreement and Client Supplier Select Agreement (CSSA) OECM Client Agreement Who Can Use these Services? School Boards, Colleges, Universities, and other Broader Public Sector organizations such as municipalities and health care agencies. What is the Duration of Agreement? Master agreements were executed and commenced on August 6, The initial agreement term ends August 5, 2018, with an option for OECM to extend the agreement for 2 additional 1 year periods. CONFIDENTIAL OECM 8 8

7 Introduction Chase Paymentech a subsidiary of the JPMorgan Chase bank Proven track record in the higher education and public sector environment More than 25 years in the payment processing business. Service to a wide variety of industries Customer-centric focus Embraces new payment solutions Collaborates with clients to implement the latest technologies First Canadian Acquirers to market chip embedded cards, EMV. 10

8 The purpose of this service is to provide you with a network and access to process your credit and debit card transactions Effective processing, transmitting and depositing of cardholder purchases. The capturing of card payment information, Validating the availability of funds from the Cardholder Depositing of funds into the institutions designated bank account ( Settlement Account ) A quick and convenient method to pay for goods and services 11

9 By using the credit and debit card transaction processing capabilities of Chase Paymentech your institution will be able to have; Fast funding Secure and confidential payment transactions One consolidated statement One stop customer service Access to an online reporting tool Resource Online Automation of manual payment processing More payment choices CONFIDENTIAL OECM 12

10 13

11 As a leading provider of Credit and Debit card services, Chase Paymentech will provide: A reliable and secure transaction network Payment Card Industry compliant services Linkage your online payment applications Stand alone or integrated Provide Point Of Sale (POS) terminals Compliance with the Payment Card Industry Data Security Standards (PCI DSS) Assistance from a Security Standards compliance team Comprehensive Training programs, industry bulletins Inform Clients on current trends of PCI compliance requirements 14

12 Responsive Support Services Support services accessible 24/7supports on the online payment solution Technical staff to assist on reporting tools, E-commerce and POS terminal support Responsiveness to client service calls High quality customer service, Consultative support on payment solutions Sophisticated Reporting Capabilities Access to the Resource Online Application Training and Help Desk Support programs for report tools 15

13 Chase Paymentech is certified to connect with many ecommerce solution providers. As an example here are some of the applications that are certified on the Chase Paymentech network that are used by existing clients: Should your institution not have an ecommerce solution or Gateway application Chase Paymentech can offer you one of three innovative solutions for e-commerce 16

14 Offered by Chase Paymentech Orbital Payment Gateway Enables online payment processing establish secure online transaction processing Fully customizable e-commerce enable your payment applications Chase Paymentech will provide all service, support, processing, technology, billing and customer care Orbital Virtual Terminal Web-enabled payment processing tool Eliminates the need for any specialized hardware Protected Payment data transmission - encrypted at 128 bits Hosted Checkout easily integrates with your payment cart application 17

15 Competitive Rates Reduced rental rates of POS (Point Of Sale) terminals. Visa and MasterCard Payment Rates: There are two components which make up the total rates for each VISA and MasterCard Transaction: Interchange and Assessment Fee - Fees set by the Card Payment Brands. Paid to Card Issuing banks. Not negotiable and change periodically. Processor Fee Fee charged by Chase Paymentech for payment transaction services. Interchange and Assessment Fees Processor Fee Total Transaction Fee 18

16 AMEX and Discover Payment Rates: There are two components which make up the total rates for each AMEX and Discover Card Transaction: Merchant Fees set by AMEX and Discover Card includes various fees and assessments: For special products or services, Merchant s non-compliance with AMEX and Discover Card policies and procedures. Convey Fee Fee charged by Chase Paymentech for payment transaction services. Merchant Fees AMEX/Discover Convey Fee Chase Paymentech Total Transaction Fee 19

17 Interac Debit Rates: Transaction charges by Chase Paymentech for use of Interac debit card Purchases: The Interac network allows your customers to pay directly from their bank account into your Settlement Account. Processed by Chase Paymentech s payment transaction network. Refunds: Refunds and exchanges can be made using Interac Debit card Cardholder must be present for a refund to be processed. 20

18 What is a Cost Recovery Fee (CRF)? A nominal percentage of the total processing transaction fee paid to OECM to cover the costs associated with the development and management of this agreement. HST is applicable to the Cost Recovery Fee. How will the CRF be collected? Each institution will sign an OECM Client Agreement with OECM OECM will collect the Cost Recovery Fee (CRF) directly from the participating institution OECM will invoice semi-annually for all transactions processed Cost Recovery Fee will be applied to all transactions (VISA, MasterCard, Amex, Discover, and Interac, etc.) Example, all transactions from January 1, 2014 to June 30, 2014 will be invoiced to the institution by OECM on July 28,

19 Clients will be required to sign: The Client Supplier Select Agreement (CSSA) The CSSA incorporates legal requirements for both the client and Chase Paymentech Solutions, Select Client Application to setup the client account with Chase Paymentech Solutions, Pre-Authorized Debit Agreement to deposit into the client s bank Settlement Account for all regular credit and debit transactions. OECM Client Agreement Agreement between OECM and Clients covering Cost Recovery Fee Provision for both baseline and ongoing spend data 23 23

20 The 5 step sign up process for the Credit and Debit Card Processing Services agreement to implementation: Implementation Start here! Analysis Agreement Sign-up Sign documents to use the service: Chase Paymentech and Client develop and execute the implementation plan Begin processing your Credit and Debit transactions Secure Log-in Login to OECM's secure site. Review agreement documents Credit and debit card processing services Contact and Discussion Contact Chase Paymentech explore: Unique benefits of the agreement Review associated rates and fees based on your institution's Risk Analysis Chase Paymentech Solutions will perform: - a risk analysis - Comparison of OECM Chase Paymentech agreement to existing institutional agreement Client Supplier Service Agreement (CSSA), Appendices A, B, C and D OECM / Client Agreement Learn more unique requirements. 24

21 OECM staff will provide a wide range of agreement management services to monitor supplier and agreement performance: Facilitate meetings with clients to discuss the benefits of the service Help to facilitate the sign up process for your institution/organization Provide timely updates on changes to the agreement Manage supplier performance Proactively gain business intelligence to better assist clients with contract management and tracking performance Quarterly forums to discuss Service success/improvement with clients 25

22 OECM Sam Campisi Manager, Business Relationship Group Phone: (416) Website: Chase Paymentech Bruce Averill Account Executive Phone: (866) Kevin Brock National Sales Director Phone: 1 (866) kevin.brock@chasepaymentech.com Website: 27