How To Work For An Audi Of America

Transcription

1 2015 Role Descriptions

2 PROGRAM REQUIREMENTS: BACHELOR S OR MASTER S DEGREE, GRADUATING BETWEEN THE FALL 2014 AND SPRING 2015 MINIMUM GPA OF 3.5 HIGHLY SKILLED AT MICROSOFT OFFICE APPLICATIONS ABREAST OF CURRENT TRENDS IN AREA OF EXPERTISE POSSESS GENERAL BUSINESS ACUMEN CULTURAL AWARENESS; SECOND LANGUAGE IS PREFERRED PROVEN LEADERSHIP EXPERIENCE THROUGH STUDENT ORGANIZATIONS INVOLVEMENT IN VOLUNTEER ACTIVITIES OPEN TO TRAVEL AND RELOCATION (WITHIN THE UNITED STATES) MUST BE ABLE TO WORK PERMANENTLY IN THE US 2015 POSITIONS: AUDI PRODUCT PLANNING & MARKETING ANALYST.. 3 AUDI REGION & CUSTOMER EXPERIENCE ANALYST. 4 AUDI SALES OPERATIONS ANALYST 5 AUDI STRATEGY & AFTER SALES ANALYST... 6 AUDI VEHICLE SALES OPERATIONS ANALYST.. 7 BENTLEY ANALYST.. 8 VW REGION OPERATIONS ANALYST MIDWEST REGION. 9 VW REGION OPERATIONS ANALYST SOUTHEAST REGION. 10 VW REGION OPERATIONS ANALYST SOUTH CENTRAL REGION.. 11 VW SALES PLANNING ANALYST.. 12 VW CREDIT, INC. FINANCE ANALYST. 13 VW CREDIT, INC. MARKETING ANALYST 14 VW CREDIT, INC. REGION OPERATIONS ANALYST SOUTHEAST REGION. 15 VW CREDIT, INC. RISK MANAGEMENT ANALYST.. 16 FINANCE ANALYST. 17 HUMAN RESOURCES ANALYST. 18 PARTS & VEHICLE LOGISTICS ANALYST. 19 2

3 AUDI PRODUCT PLANNING & MARKETING ANALYST HERNDON, VA The purpose of this role is to provide a recent graduate with exposure to both the Brand marketing and Product Planning areas within Audi of America. In Audi Marketing, the analyst will be directly involved in implementing new scientific approaches in media planning, in order to maximize our media impact on increasing ROI. This Graduate Analyst will be instrumental to launching, implementing, learning, refining, and championing this new science to media planning. In addition to supporting new media science initiatives, the Graduate Analyst will have the opportunity to gain exposure and support Brand Marketing, Social Media, and Marketing Insights areas. In the Product Planning rotations, the Analyst will fulfill a broad-based product planning role covering short through long range strategy and tactical program development. Responsibilities include overall new vehicle planning for segment/customer opportunities, cross carline technology/feature analysis and deployment, government compliance management, special packaging development and offer structure optimization (contents, pricing). The Graduate Analyst in this role will develop a broad skill set in marketing and product planning that will position them for a variety of short and long-term career opportunities within Marketing and Product Planning. Examples of work assigned to this position: Lead implementation of new media science tools and make recommendations for media plans. Cascade key findings and initiatives throughout the Marketing team and management. Lead and support KPI s/metrics reporting efforts to uncover Marketing insights. Assist with both digital and traditional campaign creative production, execution, and process. Interface with key Agency partners to facilitate campaign planning and execution. Support brand strategy development and insights to help position Audi as the #1 premium brand. Participate in brainstorming sessions in collaboration with the agency team. Support campaign and content production and execution; monitor competitor initiatives. Conduct primary and secondary market research to support campaign and content ideation. Lead brand health research and custom topics partnering with Brand Marketing. Assist with long range vehicle and technology planning analysis through recommendations. Help optimize product launch process and support key deliverables. Support management of fuel economy and safety compliance. Contribute to e-tron product strategy and e-ready development/deployment. Provide competitive analysis and feature comparisons as well as target customer research. Help manage competitive drive comparisons and related data acquisition. Contribute to further development of product management information database. Develop key cross carline recommendations (e.g. wheels, offer structures, infotainment). 3

4 AUDI REGION & CUSTOMER EXPERIENCE ANALYST ALPHARETTA, GA AND HERNDON, VA This purpose of this role is to provide a recent graduate an opportunity to experience two separate areas critical to the business at Audi of America (AoA). First, the Analyst will develop an understanding of region sales operations through hands-on experience in the day-to-day operations of a region office, analyzing key metrics for sales managers & dealerships, and leading innovative projects to help drive sales and improve the customer experience. The Graduate Analyst will then relocate to our headquarters in Herndon, VA to experience the corporate customer experience function. The individual will learn how Audi inspires customer delight by constantly collecting customer feedback, enhancing the dealership experience, and working with region teams to improve processes. Through this opportunity, the Graduate Analyst will learn many aspects of the business as well as have an opportunity to lead projects that will drive Audi of America s success. Examples of work assigned to this position: Support region staff by conducting and reporting weekly/monthly sales analyses Assist in incentive program development, communication, tracking, and field support/follow-up. Gain marketing experience through development of Dealer Advertising Group (DAG) advertising plans, support of DAG meeting presentations, and bi-monthly special offers development. Collaborate with region staff and dealers on the communication & implementation of national marketing plans Assist with the development of dealer point of purchase materials. Support the region on key customer satisfaction initiatives. Provide analysis of customer satisfaction performance data to identify areas of opportunity. Assist in the development/communication of customer loyalty metrics Support the ongoing training efforts for Creating Audi Fans through reporting and field follow-up. Support the creation and execution of multiple Customer Experience projects through development, production, pilots of experience and behavioral change elements, to establish milestones and track benefits/results and report outcomes and launch recommendations. Support development of business cases for customer experience opportunities. Support development of communications and launch plans for any new Customer experience elements integration with AoA business owners, field teams, and dealerships; adapt processes to incorporate new customer experience elements. Support the collaboration with other business units (e. g. Sales, After Sales, Marketing, IT, dealer development, Field) in implementing and communicating loyalty measurement tools and data processes. Support the ongoing development and analysis with the Audi Proprietary Loyalty and Audi Insight NextGen projects. Proactively gather / evaluate customer survey results, verbatim, studies; distill into actionable insights and distribute across organization to inform customer-centric business decisions within AoA. 4

5 AUDI REGION & SALES OPERATIONS ANALYST WOODCLIFF LAKE, NJ AND HERNDON, VA This Graduate Analyst role is a unique opportunity to experience both region and corporate sales operations within Audi of America. First, the Analyst will develop an understanding of region sales operations through hands-on experience in the day-to-day operations of a region office by analyzing key metrics for sales managers & dealerships, and supporting various departments in key initiatives. The Graduate Analyst will then relocate to our headquarters in Herndon, VA to experience the corporate sales operations organization where they will work within network operations, sales operations, & sales planning/distribution. This role will allow the analyst to develop well-rounded automotive experience in preparation for a wide range of corporate and field careers. Examples of the work assigned to this position: Support the Region with sophisticated sales, inventory, and wholesale analysis. Prepare presentations for internal and dealer meetings. Travel with and support the Area Sales Manager during dealership visits and business reviews with the Sales Manager and General Manager at the dealership. Support the region in analyzing various types of data related to the After Sales business, including: parts & accessories sales, customer satisfaction metrics, service department days wait, & loaner car utilization. Assist in identifying opportunities for improvement in dealer service departments based on analyses. Support Region Marketing Manager in the coordination and logistics of marketing events taking place in the region. Gain an understanding of the Dealer Ad Groups (DAGs) and provide appropriate support. Support the Regional Marketing Manager with purchasing and budget management. Support the Distribution Manager with allocations, mobility loaner car requests, and accessory assignments. Support the CPO manager with in-dealer consultations and pre-owned inventory analysis. 5

6 AUDI STRATEGY & AFTER SALES ANALYST HERNDON, VA The Graduate Analyst in Audi Strategy & After Sales will have an opportunity to experience and support the development of long-term strategy as well as support the operational execution of that strategy at the dealer level. Within Audi strategy, the Graduate Analyst will play a role in Strategic Planning, Strategy Implementation, and the Audi Academy. This set of rotations offer an exciting opportunity to apply leadership skills and advanced insights to help shape future strategy and understand the infrastructure & training required to implement that strategy. Within the After Sales Service Operations department, the Graduate Analyst will have the opportunity to work on various initiatives to increase dealer service department productivity in preparation for future growth by ensuring proper service facility sizing and growing penetration of key After Sales programs. Examples of the work assigned to this position: Conduct Industry Analysis, Competitive Intelligence, US Macrotrends and Economics analysis and ad-hoc research to help inform continuous evaluation of AoA US Strategy. Communicate research findings across AoA and provide consultation in these areas. Support the evolution and improvement of AoA Corporate Strategy (Strategy 2020) to proactively address findings from new analytics and market intelligence. Utilize advanced analytics, market insight and independent development of predictive forecasting models, simulations and scenarios for the development of the 10 year long-term forecast. Acquire in-depth knowledge of AoA s processes through process identification and gap analysis, modeling, process innovation and redesign, and business optimization concepts. Gain insight into business tools, developed to control and manage organizational performance by supporting network and dealership performance tracking and reporting. Support vehicle launch planning, preparation and execution. Support capacity planning efforts to proactively prepare for the growing training needs of the dealer network. Support Academy team on a wide range of needs and gap analysis to identify opportunities to increase training effectiveness for dealer employee and internal associates. Measure, evaluate and improve the effectiveness of existing training efforts and programs. Support the Service Operations area in a variety of special projects that will drive the After Sales business. Work with corporate and field teams to Analyze Service Department Productivity at various dealerships. Analyze existing After Sales programs and identify opportunities to increase service retention. 6

7 AUDI VEHICLE SALES OPERATIONS ANALYST WOODLAND HILLS, CA AND HERNDON, VA This role will provide the Graduate Analyst an opportunity to gain experience with the Audi of America Operations group, supporting the AoA Digital Retail Operations and Vehicle Sales teams. The individual will be exposed to a variety of disciplines within Audi of America, with an opportunity to work in the Western Region Office as well as the Corporate Headquarters in Herndon, VA. In the Region Office, the analyst will work alongside members of various functional teams, including: Operations, Marketing, and Network Improvement/Development. This role will also be responsible for conducting various analyses, reporting, and will be required to communicate regularly with the field teams. In the Corporate rotation, the Graduate Analyst will work within the Vehicle Sales team, which is responsible for the development and implementation of all new vehicle and pre-owned vehicle sales strategies. The Analyst will contribute to achievement of Audi of America s ambition to be the leading premium brand through various projects in digital retail operations, new vehicle sales, and pre-owned sales. Examples of the work assigned to this position: Develop an understanding of Audi-specific business from a field operations perspective. Assist in planning marketing events and managing the marketing vehicle pool. Support the development of materials for meetings with Dealer groups to assess marketing opportunities in the region. Participate in the shaping and approval of creative work, media impact analysis, and lead generation at the regional level. Develop an understanding of financial reporting and dealership standard requirements. Participate in dealership site visits/reviews & analyze opportunities for dealer improvement. Support the integration and national rollout of dynamic software tools to enable Audi dealers to quickly, transparently, and profitably transact with customers. Collaborate with Audi Financial Services and Vehicles Sales to integrate the necessary financial, customer, incentive, and website data to enable a seamless transaction process. Assess competitive in-store digital offerings, establish industry best practices, and develop optimization recommendations to ensure the Audi offering is best-in-class. Measure the impact of the digital transaction process on efficiency, profitability, and customer sales satisfaction. Analyze, report, and understand key operational performance metrics of national, regional, and market level new vehicle retail incentive programs. Analyze, report, and understand key operational performance metrics of national, regional, and market level Certified pre-owned (CPO) incentive programs. Benchmark competitive premium brands in the areas of CPO owned program benefits, CPO warranty coverage, CPO incentives, CPO marketing, and off-lease remarketing. 7

8 BENTLEY OPERATIONS ANALYST HERNDON, VA This role will offer the Graduate Analyst the unique opportunity of experiencing all departments within this luxury automotive organization, providing the opportunity to learn the full scope of Bentley Motors, Inc. The role will be introduced to the daily operations of Bentley Motors, with rotations within the Sales Operations, Aftersales, PR & Communications and Marketing departments. Direct responsibilities for this role will include a balance of ongoing tasks and self-directed projects, varying from rotation to rotation, working with all levels within Bentley Motors, Inc., Bentley Motors Ltd and Volkswagen Group of America. Examples of the work assigned to this position: Analyze the ability of tactical campaigns to achieve their objectives and their impact on customer/product purchasing patterns. Assist in planning and executing Regional Dealer meetings. Learn the distribution process and the role distribution plays in the overall success of the company. Build strong positive working relationships with dealers and regional team. Provide ad-hoc data analysis and interpretation to assist the sales organization. Provide CEM objective tracking support to the Regions and Dealers. Review paint and body program with a view to implement strategic changes to maximize profitability. Provide parts and accessories objective tracking support to the Regions and Dealers. Liaise with Bentley Motors Ltd to increase local sourcing for consumables, i.e. oil, batteries, etc. Develop tracking system for customer care spend and analyze trends in customer concerns. Assist with the improvement of the Parts and Accessories sales promotions and incentives. Assist in the strategic development of the annual PR & Communications plan and support the activation of the key events and programs. Manage the day-to-day maintenance of the Bentley media database, monitor and evaluate Bentley s media coverage and conduct analysis of the Prime Research media reporting. Support the PR Manager to evaluate the usage of the Bentley Press Fleet and submit recommendations for improvements to the program. Attend and support various media events including, but not limited to, motorshows and lifestyle media programs. Work with Marketing Department stakeholders to identify reporting and data analysis needs including, but not limited to CRM activity, Post-event KPI s and ROI, Ad Campaign KPI s and Web Analytics. Analyze brand performance, brand competitiveness, and product trends in the marketplace. Assist in development of product marketing strategies based on research and analysis. Assist in development of integrated communications strategy that effectively promotes Bentley Motors and its products including advertising, marketing, product brochures, point of sale materials, event materials, social media and direct mail. 8

9 VW REGION OPERATIONS ANALYST MIDWEST REGION ROSEMONT, IL The Graduate Region Operations Analyst will have the opportunity to experience regional/field functions of the Volkswagen brand. This position is based out of the Midwest regional office and will support the region in a wide range of tasks and projects that support our dealers and help sell cars to our customers. In this role, the graduate will gain knowledge of the automotive business by rotating through different regional departments including New Vehicle Sales, Distribution, CPO Sales, Marketing, Network Development, Fixed Operations, & Field Sales Operations. This Graduate Analyst will gain a deep understanding of the primary facets of the business that drive vehicle sales through extensive interactions across the company and with our dealer body. Through this experience, the individual will be prepared to take on key roles that help drive the accelerated growth plan of the Volkswagen Brand and position themselves to be a future leader within the organization. Examples of the work assigned to this position: Support monthly allocation and distribution process. Support ad-hoc analysis of monthly sales, inventory, and production. Assist in determining the most effective incentives to optimize inventory levels, turn rates, and profitability. Develop an understanding of the CPO/used vehicle business. Manage and organize regional Auto Shows. Assist in analyzing traffic metrics and recommending strategy to drive Share of Voice. Support in creating marketing presentations for the field/dealers. Support the General Fixed Operations Managers in the collection and analysis of field reports and tracking projects in the dealer network. Travel with and support the Fixed Operations Manager during dealership visits and reviews with the Service Manager. Ensure that network action packages include all required franchising documents. Assist in analyzing dealer sales and financial performance. 9

10 VW REGION OPERATIONS ANALYST SOUTHEAST REGION ALPHARETTA, GA The Graduate Region Operations Analyst will have the opportunity to experience regional/field functions of the Volkswagen brand. This position is based out of the Southeast regional office and will support the region in a wide range of tasks and projects that support our dealers and help sell cars to our customers. In this role, the Graduate will rotate through three key business operations: Sales and Distribution, Marketing, and Network Development. In Sales and Distribution, the Graduate will develop an understanding of the allocation/distribution process, and the sales and incentives strategy. In Marketing, the Graduate will experience the creativity and the science of driving traffic to our sales outlet, the dealers. In Network Development, the Graduate will experience the regional strategy of building and growing the dealer network. Through this experience, the individual will be prepared to take on key roles that help drive the accelerated growth plan of the Volkswagen Brand and position themselves to be a future leader within the organization. Examples of the work assigned to this position: Support monthly allocation and distribution process. Support ad-hoc analysis of monthly sales, inventory, and production. Assist in determining the most effective incentives to optimize inventory levels, turn rates, and profitability. Manage and organize regional Auto Shows. Assist in analyzing traffic metrics and recommending strategy to drive Share of Voice. Support in creating marketing presentations for the field/dealers. Manage and track projects occurring in the regional dealer network. Ensure that network action packages include all required franchising documents. Assist in analyzing dealer sales and financial performance. 10

11 VW REGION OPERATIONS ANALYST SOUTH CENTRAL REGION IRVING, TX The Graduate Region Operations Analyst will have the opportunity to experience regional/field functions of the Volkswagen brand. This position is based out of the South Central regional office and will support the region in a wide range of tasks and projects that support our dealers and help sell cars to our customers. In this role, the graduate will gain knowledge of the automotive business by rotating through different regional departments including Distribution, Marketing/Network Development, Fixed Operations, & Field Sales Operations. This Graduate Analyst will gain a deep understanding of the primary facets of the business that drive vehicle sales through extensive interactions across the company and with our dealer body. Through this experience, the individual will be prepared to take on key roles that help drive the accelerated growth plan of the Volkswagen Brand and position themselves to be a future leader within the organization. Examples of the work assigned to this position: Analyze important data/information provided to regional management/dealer body. Collaborate with key departments to implement necessary changes based on data analysis and dealer feedback. Assist in the analysis of various data sources (models, trims, colors, interiors, etc.) to ensure VW has the right vehicle in the right place at the right time. Analyze key data sources and dealer feedback to make recommendations for process improvements. Collaborate with colleagues in Port operations to enhance vehicle distribution processes. Support Region Marketing Manager in the coordination and logistics of marketing events. Develop understanding of our recently developed dealer marketing groups and provide appropriate support. Support Network Development Manager in gathering data and providing analysis for business reviews and dealer communications. Assist with the buy/sell and open point appointments process for dealerships in the region. Support the General Fixed Operations Managers in the collection and analysis of field reports and other Fixed Operations related activities. Travel with and support the Fixed Operations Manager during dealership visits and reviews with the Service Manager. Assist with the gathering of data and information for internal sales and after sales reports as well as needed content for dealership visits. Support the Area General Manager on dealer improvement projects and/or analysis. 11

12 VW SALES PLANNING ANALYST HERNDON, VA In this position, the Graduate Analyst will develop expertise in the core areas of Sales Operations with an emphasis on Sales Planning, Distribution, & Pricing. This role will be critical to helping plan volume, pricing, and distribution for existing and future Volkswagen models. This individual will develop a broad network across the organization by collaborating with various business areas to turn business analyses into actionable solutions and process improvements. The Graduate Analyst will leave the program with a thorough understanding of automotive sales trends, production planning, supply chain, and how proper price positioning can drive sales. Examples of the work assigned to this position: Analyze industry & internal sales trends and inventory outlooks. Participate in volume planning for future models and future option take rates. Partner with Volkswagen s German headquarters and international factories to schedule factory orders, fill production programs, analyze material restrictions, and propose alternative production solutions. Develop an understanding of the cadence for new vehicle & new model launch production plans. Collaborate with various corporate and field teams to determine proper inventory allocation and vehicle order guide design. Propose and participate in projects to create efficiencies in vehicle distribution. Work with internal stakeholders to analyze the price positioning of Volkswagen s various models. Take a lead role in conducting customer value studies and other market research projects. 12

13 VW CREDIT, INC. FINANCE ANALYST HERNDON, VA AND VARIOUS LOCATIONS The purpose of this role is to employ and train a high-caliber recent MBA graduate in a variety of roles in the financial operations of VW Credit, Inc., with a focus in structured finance, reporting, and accounting. This individual will assist in performing various analysis and reporting to support VCI s funding programs, financial reporting and perform internal controls procedures. They will also take a primary role in the research of new accounting standards and preparation of accounting policy documentation. The analyst will lead efforts across all departments to analyze, streamline, and/or automate processes for maximum efficiency. This role will gain a full perspective fn financial operations within VW Credit, Inc. through exposure to both corporate and service center finance departments. Examples of the work assigned to this position: Assist with data gathering and due diligence for new asset-backed security (ABS) deals. Prepare investor reports, accounting entries, and reconciliations to support ABS programs. Perform statistical testing and prepare documentation to support hedge accounting programs. Assist in the annual audit, preparation of the IFRS financial package, and financial statements. Prepare management reports on loss reserves, company car and service loaner programs. Perform internal control procedures and document guidelines/practices. Assist in accounting activities in the Libertyville service center. Post payment and payoff activity in receivables system. Post accounting entries to general ledger. Perform analysis and prepare reconciliations of balance sheet accounts. Assist various departments in process change activities related to launch of a new accounting system. Assist in interpretation of current IFRSs and assess impact on Financial Reporting/Structured Finance and Service Center Accounting Operations. Monitor emerging issues and document expected impact. Assist in implementation of recently issued IFRSs including Revenue Recognition (IFRS 15), Credit Impairment (IFRS 9), and Lease Accounting. 13

14 VW CREDIT, INC. MARKETING ANALYST HERNDON, VA AND VARIOUS LOCATIONS The purpose of this role is to employ and train a high-caliber recent MBA graduate in a variety of roles in the VCI Field, Sales Operations & Remarketing departments, with a primary concentration in Marketing. Within the marketing function, the Graduate Analyst will play a key role in developing the VW Credit, Inc. brand and partnering with various VWGoA automotive brands to develop and market their financing programs. This role will require relocation at least a twice during this program. Other than Herndon, time may be spent in such locations as Auburn Hills, MI and in one or more of five VCI Region Sales Offices. Although the position will be primarily focused within Marketing, the analyst will have opportunities to gain exposure to several other functional areas within the Volkswagen Credit, Inc. (VCI) organization. Examples of work assigned to this position: Provide support for various online customer programs, including tracking online customer behavior and metrics, as well as deploying customer s. Other assignments may include reviewing messaging for various customer communications, loading relevant data into salesforce.com, contributing to the creation of a CRM strategy for the organization and supporting the financial services product group through various projects. Gain understanding of Remarketing operations & how they support the end customer during various lifecycle phases. Identify areas of opportunity as they relate to customer needs/expectations as well as internal processes & operational goals. Gain understanding of Sales operations & VCI/Brand relationship, specifically as it pertains to joint programs & incentives in support of Brand sales objectives. Identify areas of opportunity as they relate to business objectives & internal processes. Gain understanding of Field operations & dealer/bdm relationship. Identify areas of opportunity as they relate to primary business objectives. Present learnings & recommendations to rotational managers and department leadership. 14

15 VW CREDIT, INC. REGION OPERATIONS ANALYST ALPHARETTA, GA The purpose of this role is to employ and train a high-caliber recent MBA graduate in field operations within the VW Credit, Inc. (VCI) organization. In this role the Analyst will develop broad knowledge of financial sales, business development, dealer account management, and field risk management. Upon completion of the program, the Graduate Analyst should be better positioned to excel within a variety of positions. Although the position will be primarily focused in Region Sales Operations, the analyst will have opportunities to gain exposure to several other areas within the VCI organization through assignment to special projects and cross-functional initiatives. Examples of work assigned to this position: Learn how dealerships operate and our opportunities to increase market share in a dealership by selling our services and programs. Understand the reporting needs of the Field and develop functional reports as needed. Support the Region Director in analyzing, preparing, and communicating reports to field sales force and dealers. Prepare credit packages for floor plan/real estate requests and learn how to write credit reviews. Understand and support our wholesale programs by flooring vehicles. Analyze requests from dealers and learn about the audit process. Travel with and support Business Development Managers in dealer visits and sales calls. Learn and understand retail underwriting concepts and dealer service principles. 15

16 VW CREDIT, INC. RISK MANAGEMENT ANALYST HERNDON, VA AND VARIOUS LOCATIONS The Graduate Analyst in this role will have exposure to risk management in the areas of both consumer and commercial credit. Consumer Credit experience will include Residual Value Setting, consumer risk reporting and planning, residual value risk assessment, overall reserve adequacy, credit risk modeling and provisioning, and statistical modeling. Commercial Credit experience will include regional underwriting and portfolio management activities including interactions with the sales operations team. Additionally, experience in the corporate team will include national portfolio monitoring and report generation as well as special analytical assignments for the executive team. The analyst in this role will develop a broad level of expertise in the areas of risk management with potential career opportunities in both field and corporate risk management functions. Examples of work assigned to this position: Develop reporting skills supporting RV Risk and RV setting, including: Residual value setting/residual value statistical modelling, Residual value risk modeling/forecast modeling, Accounting and controlling reserve reporting, Weekly/Monthly production reporting. Develop knowledge of lease / retail portfolio performance, application scorecard, and statistical modeling Conduct analysis on probability of default and related statistical modelling. Develop knowledge of portfolio monitoring and underwriting at the regional level; understand key processes and interactions with the regional sales operations team. Work with commercial credit manager in a region to monitor regional dealer portfolios, conduct dealer audits, address funding issues, and monitor dealer inventory levels. Support regional sales force in providing data, identifying information gaps, and ad hoc analysis. Develop knowledge of portfolio monitoring and underwriting at the national level. Participate in special analysis for executive team. Prepare materials for executive committee that considers/approves commercial credit proposals. 16

17 FINANCE ANALYST HERNDON, VA The Finance Graduate Analyst will learn and support the Financial Controlling/Planning organization of VWGoA in three different areas: Audi of America controlling, Corporate Controlling/Financial planning, VW Brand controlling. This role will be an integral team member, and have opportunities to present to the Chief Financial Officer, Corporate Controller, and a variety of other audiences. Through exposure and experience with the different controlling functions, the Graduate Analyst will have the opportunity to identify and propose opportunities for corporate-wide process improvement. This role will prepare the Analyst for a variety of both short-term and long-term career opportunities within Finance at VWGoA. Examples of work assigned to this position: Learn and support the day-to-day business of the Audi, Group, and VW Controlling teams. Work with Audi Controlling team to identify & implement process improvements. Assist with special projects and process improvement initiatives. Learn and develop basic Controlling skills, including: budget tracking, account reconciliation, business relationship, and advisor management. Develop an understanding of VW Group Financial Statements, including: Profit & Loss Statements, Sundry & Balance Sheet accounts. Learn the cyclical reporting structure and adherence to deadlines. Provide additional support in payables and financial planning, as needed. Assist in the analysis, development, and proposal of business cases for Volkswagen Brand sales & marketing activities. Support controllers in various financial analyses, including: scenario planning predictive analysis, & other reporting, as needed. 17

18 TITLE: HUMAN RESOURCES ANALYST HERNDON, VA The Graduate HR Analyst will have an opportunity to learn and support a variety of HR functions, allowing a highly motivated candidate to develop a broad HR skillset. This role will provide ongoing support to the Executive Vice President of Human Resources on special projects, reporting, data analysis, research, project management, strategic planning and creation of presentations. Through a rotation in HR Operations & PR/Communications, the Graduate Analyst will develop the HR Generalist skillset as well as the ability to craft engaging and purposeful internal communications. In the OD & Learning area, the Graduate will support a variety of employee engagement, talent management, and training initiatives. Finally, they will gain hands-on experience with the Total Rewards organization and develop a thorough understanding of HRIS, benefits, & compensation. Examples of work assigned to this position: Support the EVP, HR by providing data analysis, reporting, and creating presentations. Gain broad exposure to HR Leadership by providing project support. Coordinate HR Leadership Team meeting agendas, materials, and meeting minutes. Provide day-to-day support for the VW Group HR Operations team: processing position changes, responding to employee questions, & reporting. Partner with various HR departments to support ongoing people processes such as performance reviews, merit & bonus process, and employee engagement initiatives. Develop a thorough understanding of the HR cycle, processes, and procedures by directly interacting with employees & managers. Through a partnership with our Public Relations team, learn the basic principles of internal communications Assist in the creation and distribution of employee-wide communications. Serve as liaison between HR/Communications on the launch of key employee programs and initiatives. Provide project support for key initiatives, including: Great Place to Work, employee satisfaction surveys, talent & succession planning, leadership development. Assist in the creation of communications, training materials, toolkits and presentations related to various programs. Support the Graduate Program needs analysis and recruiting process. Assist in day-to-day operations of the Total Rewards department, including: HRIS, Compensation, & Benefits Learn the basic compensation and benefits policies by responding to inquiries from HR Operations and employees. 18

19 PARTS & VEHICLE LOGISTICS ANALYST AUBURN HILLS, MI AND VARIOUS OTHER LOCATIONS Blending strategic initiatives and operational activities, this exciting role will include an expansive rotational program through the Parts Logistics and Vehicle Logistics functions within Volkswagen Group of America, Inc. Based in Auburn Hills, MI, the role responsibilities will include rotations through our corporate offices as well as in multiple warehouses strategically located throughout the U.S. The successful candidate will rotate through various functions within the supply chain such as Port Operations/Vehicle Logistics, Procurement, Demand Planning, Material Information, Operations, Quality, and Supplier Management. Examples of work assigned to this position: Support a variety of inventory planning processes including: strategic planning, inventory planning, process integration, and obsolescence. Develop an understanding of procurement process as it relations to both affiliate and domestic suppliers. Support the Material Information Team (MIT) with various processes, including: parts cataloging, developing product definitions, hazardous material management and new vehicle launch activities. Develop an understanding of the Resource Planning function and the function of key roles within that department (Warehouse Data, Facility Planning, Resource and Productivity). Learn the basic processes, procedures, and strategies of the parts depots as it relates to inbound/outbound operational flow, network productivity, damages, cycle counts, master data and inventory-warehouse layout. Gain an understanding of the Business Planning functions and support both Operational processes (integration testing/systems support) and Dealership facing services (warranty audits, order services, technical support). Learn the Supplier Integration and TQM function by supporting packaging/sourcing, purchasing, and quality in both the Auburn Hills office and Chattanooga manufacturing plant. Within the Vehicle Logistics department, work with ports to track KPIs and identify opportunities to optimize operations and generate new ideas. Develop an understanding of the accessories installation process at the ports and how this function contributes to company profits and customer satisfaction. 19