UNIT PRIORITY Support Scholarship & Creative Activity DIVISIONAL PRIORITY Strengthen scholarship

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1 UNIT PRIORITY Support Scholarship & Creative Activity DIVISIONAL PRIORITY Strengthen scholarship 1 Support the Academic Enterprise through Innovative Library Information Services the Library as a vibrant center for scholarly communication and research Focus on stewardship of locally created information a local, digital teaching, learning, scholarship repository 300+ items loaded into Digital Commons Platform for e-publishing Investigate/ Plan Implement Maintain Existence of Brockport repository. Quantity and quality of content. # of times content is accessed by public. Leverage library staff expertise in managing College institutional information Discussion Collaborate with the Office of Facilities and Planning to redevelop Drake Library Redesign progressing. Final Concept to be completed in Spring, 2012 Pre-planning phase Plan Renovate Maintain Emergence of Drake as first rate learning environment with multifaceted student services Pursue thoughtful and innovative collection development strategies WNYLRC project Planning details of Public/ Private, Academic, Public Library Partnership Negotiating with EBL and Publishers Evaluate pilot and determine future course Maintain Patron Use of Patron-selected items, review of Technical Issues experienced, collection access vs. program costs Continue to build upon information literacy successes Working on it 200+ classes # of FTF sessions and implement online information literacy sessions for distance learners Explore new applications for e-readers, mobile devices and services, and other developing technologies to prepare for new forms of digital literacy. Working on it 130 Gadget session Complete ebook study Gadget session 2 Library e- Book strategy Does the Library provide appropriate formats for its information resources? Consolidate patron service points on Drake Library s main floor Working on it. Completed the. Commencing next level of fully integrating IT and phasing out just reference students. Roll out for the fall semester IT walk-up integrated w/reference Writing Ctr desk integrated into service desk All Info Desk students managed by IT New service models in redesigned building Do Library service desks effectively address user needs?. Improve the library collection to make it suitable to future curricular needs and more inviting Right-size the library physical collection 500,000+ physical items. Less than 10% usage Plan and implement Phase I deselection Plan and implement Phase II deselection Weeding to keep collection current WorldCat Collection Analysis data regarding subject coverage and average age of the collection. Usage data compared to baseline.

2 2 and the cyberinfrastructure to 21 st Century teaching, learning and research. Provide expanded bandwidth to and from the campus Upgrade wireless network service to n Network RFP in progress Network RFP in progress 200 mb >95% of access points currently not n compliant Become 100% n Compliant RFI and RFP if required 100% n compliance Are network services sufficient to learning, research, business Explore 4G opportunities Network RFP in progress Not part of current services Upgrade campus network hardware Upgrade hardware to POE for n compliance Network RFP RFI process RFP and vendor selection Implement Are network services flexible, adaptable, responsive to new demands? Provide high quality personal computing services Done Sophos Security Suite implemented Complete Win 7 Migration Office 2010 Windows 8, etc. Continue developing the Virtual Desktop Interface as an alternative to traditional for desktop computing Promoting for student access to lab software Licensing Labs 200 VDI sessions Promote VDI; on/offcampus pilot begun; licensing addressed and refine Does VDI facilitate access to services and reduce desktop maintenance overhead? average number of publication s per full-time FTE faculty/professional staff members Library faculty and staff presentations and publications have increased since last year.. baseline data Baseline + 20% 20% 20% # of publications average number of presentations per full-time FTE faculty/professional staff members. Too early. Will assess later baseline data Baseline + 25% 25% 25% # of presentations number of grant submissions for external funding. Prepare for SUNY Innovation and other grants Too early to tell. Will assess later Baseline + 25% 25% 25% # of submissions number of grant dollars awarded from external sources Too early to tell. Will assess later baseline data Total $ amount of grants

3 3 UNIT PRIORITY Curriculum ment DIVISIONAL PRIORITY Offer high quality, rigorous academic programs Extend Support for Hybrid and Online Courses Continue to develop lecture capture real-time teleconferencing and streaming for classes ed lecture capture this semester Improved lecture capture publishing using Kaltura for Spring 2012 Currently piloting Elluminate Staff trained and team in place training plan and access to technology as Integrate with new LMS training plan and access to technology as Determine whether Lecture Capture, and teleconferencing enhance student learning. Survey users. Use A.Rich/J. Brown assessments. # of courses ed, # of users Enhance Learning Management System for online/hybrid classes in number of classes ed. Will need additional staff if this really takes off. effectiveness of LMS platform for online/hybrid courses. Survey users. Second semester of testing a rotating Learning Systems model Explore avenues for providing services to students who never come on campus. Explore how to supply effective library services to on-line learners Library has some on-line tutorials and e- ref services. Make sure library is working with IT on above plans Implement new LMS to replace ANGEL Investigation to begin Summer 2012

4 4 Support the College s ment and Accountability Activities Collaborate with stakeholders to assessment for academic departments, assessment for General Education, NSSE, for Middle States, and accreditation by organizations such as NCATE, AACSB, and ABET. Analyzed 2011 NSSE data Participated in beta of Alaska Student Learning Progress Model Administered COACHE survey (faculty satisfaction) SUNY Student Opinion Survey in Spring 2012 Administering Graduate Student Satisfaction Survey ing Accountability web site Improving Activity Insight implementation Improving data warehouse and business intelligence Administering Alumni Placement Survey Support for NSSE, dept assessments, accreditation and plan future Are assessments more effective because of LITS efforts? Track the extent to which these are used by academic departments. enhanced for learning assessments Support implementation of the TK20 College-wide assessment management system to the College s assessment and accreditation processes. Support for TK20 Significant IT for integrating Tk20 with automated Banner data loads, converting Access database data to Tk20, and beginning to update PEU workflows. Support for selection, procurement, implementation Continue Successful deployment of TK20 across the College Provide student e-portfolios directly tied to learning outcomes and achievements Replace current IAS process PEU and EMSA are piloting portfolios for students in Tk20 Pre-planning Plan Implement Maintain Is new system an effective replacement for IAS? Explore and implement technologies that improved student engagement the availability of lecture capture and other technologies Enable faculty to plan more classroom sessions that directly engage students. Provide students with the opportunity to review classroom presentations on their own schedule Some faculty are using lecture capture and flipping classes, e.g., Laurie Cook ed use of Lecture Capture in Spring 2012 due to shortened class time baseline data by 15% by 15% by 15% Do students and faculty utilize the technology? Does it effectively their needs?.

5 5 Library, Information and Technology Services -- Academic Quality and Engagement UNIT PRIORITY Graduate Education DIVISIONAL PRIORITY Strengthen graduate education Improve information services to graduate populations Improve library services for graduate students on outreach activities to graduate students and faculty Continue to build robust library information services appropriate for graduate level research and study. Improving service to the large graduate population at MetroCenter Offering library information sessions for graduate students on campus. Limited by stagnant budget Continuing Continuing Continuing of graduate students Work with Graduate Council to develop workflow to add theses to Digital Commons. Moving graduate theses online (e.g., Counselor Ed.) Existing # of print theses in Drake Pilot year with small # of depts. additional depts. remaining depts.. # of times theses accessed online vs when available only in print Support Graduate Studies planning and administrative processes Complete the Graduate Admissions project, including imaging and workflow. Work is ongoing. Admissions process is automated to large extent. Complete GR Imaging All applications materials received, processed Online All applications materials received, processed Online Determine whether online process provides more efficient, satisfying experience for students, improves College business processes. Improve business intelligence services for Graduate Studies RAP BI programmer hired Plan, develop services Do BI services provide timely, meaningful information?

6 6 Library, Information and Technology Services -- Co-Curricular Programs & Support UNIT PRIORITY Student Engagement DIVISIONAL PRIORITY Improve student experience Vibrant, engaged community Explore and implement technologies and learning environments that improved student engagement for non-traditional, assistive, and informal learning environments Monitor assistive hardware/software use and expand as necessary Working with OSD. Upgraded lab. OSD part of Library redesign Consider accessibility when assessing resources Upgraded lab in Monitor; expand as Monitor; expand as Monitor; expand as Survey OSD and its clients on effectiveness of services. for mobile devices in of teaching and learning Mobile Device Strategy is pending Discussion Plan, implement Establish more effective systems, including messaging, calendaring, and other communication technologies that collaboration among College constituencies. Use hosted solutions where feasible Faculty staff migration is in progress and will be completed in June Student migration to Google Apps is in pilot stage and will occur after the Spring 2012 semester. Elluminate collaboration platform pilot with SUNY Exchange migration Student migration & staff Exchange migration Provide enhanced wireless network services capable of ing teleconferencing, media streaming, online collaboration, telephony, etc. RFP draft completed March 15, RFI RFP Provide technology for EMSA student engagement initiatives EMSA is doing pilot work in Tk20 to their leadership program initiatives. Multiple projects

7 7 Library, Information and Technology Services -- Learning Environment & Quality of Place UNIT PRIORITY Diversity DIVISIONAL PRIORITY Improve diversity and inclusion throughout the division and implement activities and programs designed to increase and enhance student diversity throughout the College. library collections reflecting diverse cultures and opinions co-sponsor /collaborate with College events and activities Library exhibits, programs (Emma Lazarus) 1-2 programs programs programs programs # of relevant information resources, activities and events and implement activities and programs designed to enhance the College climate for students, faculty and staff which are aligned with the College s mission and goals. Provide technology and media for the Brockport Diversity Conference. Ensure that College information resources are accessible to students, faculty, staff with disabilities Using Digital Commons for registration, conference Working with OSD on accessibility issues for library resources Piloted streaming at 2010 DC media services for conference media as media as Ability to provide remote access to Diversity Conference. Ability to provide appropriate onsite services (e.g., projection, etc.) and enhance staff diversity, with particular focus on underrepresented groups. Enhance underrepresented faculty/staff recruitment and retention efforts Two of our recent hires have been staff from underrepresented populations. # of staff from underrepresented groups.

8 UNIT PRIORITY Improving Learning Environments DIVISIONAL PRIORITY Improve Learning Environments 8 Enhance Educational Technology, Classroom, and Learning Environments Provide personal and organizational leadership for the Learning Environments Enhancement Project (LEEP) LEEP working on all of these. -Seven classrooms upgraded in Ten classrooms to be upgraded in Plan Implement Repeat # of improved learning environments Edwards Classroom control systems upgrades in 2012 Continue to develop collaborative learning spaces, e.g., Drake Library spaces, new classrooms Begin planning Complete plans Build d number of collaborative learning spaces Participate in planning for learning environments in new buildings, e.g., the Liberal Arts Building Evolve from lab-centered student desktop services to labs-without-walls services Employ Virtual Desktop Interface to provide ubiquitous access to lab services Students will be able to access essential software and services on their own schedule, in their own place. The lab will be wherever students and faculty gather with their mobile computers Working on this. Library labs, student promo. Most licensing issues addressed Students able to access lab image from anywhere/anytime 200 current VDIs Pilot underway. See Status column based on demand based on demand # of VDI sessions, VDI demand Need to resolve licensing issues a universal laptop/mobile device program so all students have baseline technology available to them. Extend Support for Hybrid and Online Courses Continue to develop lecture capture real-time teleconferencing and streaming for classes Continuing to work on this. See status updates in earlier sections Discussion As As # on online/hybrid courses Enhance Learning Management System for online/hybrid classes New LMS

9 9 Library, Information and Technology Services -- Alumni Connectedness and a Culture of Philanthropy UNIT PRIORITY Philanthropy DIVISIONAL PRIORITY Enhance alumni engagement Enhance friend and fundraising Leverage communications technology to strengthen connections between the campus community and Brockport alumni and friends Support expanded use of social media to reach friends of Brockport Stream live College events to interested alumni and other friends. Support for social media, social media working group Planning streaming of commencement Investigate Pilot with Alumni office an easily accessible media archive of College events, publications, and other artifacts. Digital Brockport Discuss Investigate, plan Employ conferencing and collaboration technologies to engage our extended community. Working on it Discuss Investigate, plan Enhance the College s Web Presence in Order to Reach Prospective Students, Parents, and Friends. Collaborate with Marketing Communications, the Web Advisory Committee and other stakeholders to continuously improve the College s Web presence. Continuous Continue Continue Continue Does the College Web presence advance the College mission? Reengineer the processes by which Alumni data is maintained throughout the College. Work towards expanding services in this area. the needs and expectations of Alumni Relations Understand what departmental needs are served by separate Alumni systems? Use Banner as the single-source of alumni information. Design and provide reports to departments to meet their needs Support deans alumni outreach efforts. Not so much progress here. Working on it, but not all parties are on same page. Investigation of for life using Google Apps to occur in Summer 2012 Investigate, assess, plan Does the College have more effective communication channels with its Alumni?

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