VSAN* VMware*Data*Protector* vcloud*networking*and* Security* NSX*

Transcription

1 TECHNOLOGY*BRIEF* TRANSFORMING"THE"DATACENTER"WITH"VMWARE S" SOFTWARE/DEFINED&DATA&CENTER&VCLOUDSUITE* An#analysis#of#costs#and#capabilities#in#the#software/defined&datacenter* JUNE*2014* TheSoftware,DefinedDataCenter(SDDC)isanemergentvisionofITtechnologies thataremigratingfromtraditionalhardware,basedsystemstoequallyperformant softwaresolutionsandthatstandtocometogetherinmoreintegrated,agile,and highly orchestrated ways. In reality, SDDC has been taking shape for quite some time,butwe refinallytothepointwheresuchtechnologiescanreachacrossmany domainsandarepowerfulenoughtohandlethelargestdatacenters.asvmware andotherinnovatorshavebeensteadilydemonstrating,technologyhasadvancedfarenoughtomake nearlyanydomainoftheinfrastructure compute,networking,security,andevenstorage entirely serviceablewithalayerofsoftwarethatrunson commodityhardware.inturn,sddcpioneersare promising new found capabilities in the enterprise that will deliver tremendous benefits in data center efficiency, IT agility, the control/management/consistency of IT services, and in customer choice. All of these benefits standtotransformthecostofitservices,aswell asthecapabilitiesofthebusiness. Today,VMwareofferswhatisperhapsthebroadestportfolio(andvision)oftheSoftware,Defined Data Center. Their vcloud Suite contains a broad collection of products that promise to virtualize almosteveryareaoftheenterprisedatacenter,whilemakingthosevirtualizedinstancesmuchbetter managed.withinthevmwareproductportfolio,thesesddctoolsinclude: vsphere*and*vcenter* vcenter*operations* Manager* vcenter*automation*center* vcloud*orchestrator* VSAN* VMware*Data*Protector* vcloud*networking*and* Security* NSX* 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * Figure1:VMwareclaimsSDDCtechnologiesdeliverkey benefitsinfourareas. Efficiency Control Agility Choice Site*Recovery*Manager* VMware*HA/FT* In early 2014, Taneja Group turned our focus toward a comprehensive drill,down into SDDC capabilities,focusedonvmware svcloudsuiteproducts.wecastanexceptionallybroadnet,looking toward both customer data points from a large scale survey, and conducting our own hands,on TechnologyValidationtestingofVMwareSDDCtechnologiestoassesswhatthepotentialimpactof SDDC is in dimensions like administrator time and effort, consolidation ratios, or speed of execution 25$ Increase(in(VMs( managed(per( administrator(among( VMware(customers( around routine IT processes. We found some astounding data points, but they may require we point out a caveat before discussing results. Specifically, as we assessed these technologies, we were doing so with two distinctly different perspectives. Our customer research across 459 1*of*11*

2 respondents was necessarily historical we talked to customers about what they have*realized*to* date,whenmanyofthesesddctechnologiesarerelativelynewtothemarket,andcustomershave eithernotdeployedthesetechnologiesorhaveusedrelativelydatedpredecessors.incontrast,our hands,ontechnologyvalidationworkfocusedonthelatesttechnologies,andcontrastedmanyofour resultsagainstittasksandprocessestypicalofatraditionaldatacenterarchitectureonlyrunning basic VMware vsphere. Because of this historical versus future perspective, our Technology Validation results often called out distinctly more aggressive advantages than what we found in surveying VMware customers. But together, the results paint a tremendously attractive picture of whatvmwaresddctechnologieshavedoneandwilldoforvmwarecustomers. WhileinplaceswefocusedonimprovedITcapabilitiesandevenutilizationgains,whenitcomesto quantifyingsddcimpacts,themostsignificantimpactspromisetobefoundintheoperationalcosts ofit,andthemostnoticeableofthesewillrevolvearoundthedrasticallyalteredday,inandday,out tasks of the administrator. We focused on these concrete metrics available from quantifying the impactonthepractitioner,andaswedidso,werepeatedlyarrivedatanopex*impactfactor.this OPEX impact factor considers the time and effort required for a task by administrative employees bothwithandwithouttheuseofsddccomponents.forexample,reducingthetimethatittakesan administratortodoataskfrom60minutesto20minutesisanopeximpactof3x.butpractitioners shouldrealizethatthereareotherimprovementswithsubstantialcostandvalueimpacts.examples We# concluded#that# SDDC#technologies# stand#to# free# up# a# considerable# amount# of# administrator# time# annually,# driving# down# existing# customer# operational# costs# by# 56,# with# the# promise# to# reduce#those#costs#even#further#in#the#future.#this#is# how# the# most# advanced# virtualization# customers# manage# to# radically# increase# the# numbers# of# VMs# managed# per# administrator# [yielding# 2X# or# 3X# improvements#versus#a#typical#industry#expectation# of#100#vms#per#administrator].# 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * include areas such as improved VM density and reduction in overall software licensing, or the value generated from deploying applications faster, especially when those applications allow the business to more rapidlyrecognizerevenue. UsingassessedOPEXimpactsfromcustomer surveys as well as our hands,on work and modeling, we ve characterized the most significant areas of improvement in this report.butwe verecognizedoneconsistent theme throughout.sddcstandstotransformthedailylifeofadministrativestaffandtherebythe capabilitiesofthebusiness.attheendofouranalysis,weconstructedamodelrepresentedinfigure 2. This model suggests that SDDC stands to take tasks that consume 40 of an administrator s time annually,andreducethosetasksto lessthan1oftheirtime.thatin turnunlocksgreaterinfrastructure scalability and delivery of value, additive IT the very things that SDDC is intended to do. In the remainder of this report, we ve organized the OPEX and CAPEX observations from our research under VMware s organizational banners of Efficiency, Agility, Control, and Choice. Each section containsnotableobservationsfrom both customer and hands,on research, and fundamentally support the time and effort conclusions reached in Figure 2. Figure2:FindingsfromahandsAonTechnologyValidationcompareda selectsetofsddcandnonasddctasks,andthenmodeledthosetasks againstafrequencyofevents(deployment,change,scale,etc.)toyielda pictureofannualizedtimeandeffortsavings. 2*of*11*

3 Efficiency OPTIMIZINGTCOWITHTHEWELLAMANAGEDINFRASTRUCTURE 56 Reduction(in( Operational(Costs( Provisioning)))))))))66&Faster& Provisioning)))))))))66&Faster& vcloudsuitereducesopera3onalmanagementtimesby46 vcloudsuiteacceleratesinfrastructureprovisioningby66 Management)Effort)))))))))46&less& vcloudsuitereducesopera3onalmanagementtimesby46 Management)Effort)))))))))46&less& vcloudsuiteacceleratesinfrastructureprovisioningby66 Physical( Infrastructure( Physical( Infrastructure( Virtual( Infrastructure( Virtual( Infrastructure( Suppor.ng Planning Suppor.ng Planning Automated) provisioning) Automated) lets) vcloud) provisioning) Suite) customers) lets) vcloud) vcloud)suite)management)tools)reduce)the)weekly)?me) customers) vcloud)suite)management)tools)reduce)the)weekly)?me) provision)new)vms)and)new)physical)infrastructure)66) and) effort) customers) spend) on) planning,) managing) and) faster,) by) crea?ng) an) easily) scaled,) highly) elas?c) infrastructure,) in) which) resources) (VMs) and) physical) infrastructure)) can) be) easily) deployed) in) building) block) fashion.) A never,ending provision)new)vms)and)new)physical)infrastructure)66) quest to improve efficiency effort) in terms customers) of spend) data on) planning,) center managing) processing and) power and consequently faster,) utilization, by) crea?ng) as well an) easily) as the scaled,) efficiency suppor?ng)the)virtual)infrastructure)by)46.) highly) elas?c) of invested suppor?ng)the)virtual)infrastructure)by)46.) human effort, is a key driver of constantlyevolvingdatacentertechnologies.nolessisthisthecasewithvmware svcloudsuiteand infrastructure,) in) which) resources) (VMs) and) physical) infrastructure)) can) be) easily) deployed) in) building) block) theirvisionofthesoftware,defineddatacenter.inassessingefficiency,wefocusedfirstonefficiency ) ) fashion.) gainsthatwouldberealizedunderthebannerofoperationalexpenses,andrevolvingaroundhuman effort. ) ) As we conducted survey and interview,based research across a respondent population of 459 practitioners,weidentifiedtwohumanefforttrendswiththemostsignificantimpact.first,vmware vcloud Suite data centers demonstrated 46 easier planning, management, and support of the virtual infrastructure. Second, VMware vcloud Suite datacenters,acrossbothphysicalandvirtualsystems, realized faster speed of provisioning that they representedas66fasterthantheirnon,sddcpeers. Altogether, by speeding routine, recurring tasks like infrastructure and workload provisioning, and reducing the on,going human effort associated with planning, managing, and supporting the virtual infrastructure,wefoundthatvcloudsuitecanreduce these OPEX costs associated with provisioning and on,goingmanagementby56. In our hands,on Technology Validation, we further validated this conclusion by sampling a broad assortment of tasks where we observed remarkable differences between fundamental human efficiency tasks (see Table 1). Specifically, we focused on deployment tasks and quantified the time and effort required using VMware s vcloud Suite SDDC tools Managing Managing Efficiency(in(Building(the(Software5Defined(Data(Center Infrastructure(Domain( /(Deployment(Task( Time&Effort (h:mm:ss) SDDC Advantage ( SDDC Non; SDDC Compute( 0:00:25 0:17:00 41X( Network( ( ; General( 0:02:15( 0:04:52( 4X( Config( ; Site/cluster( 0:08:49( 0:47:00( 5X( spanning( ; Firewall( 0:02:50( 0:23:00( 8X( ; VPN( 0:03:24( 0:26:00( 8X( ; Load( 0:04:52 0:17:00 8X( balancing( Storage( 0:15:36 6:00:00 3X( Data(Protection( 0:17:00 1:05:00 23X( Disaster(Recovery(Prot.( 0:14:50 2:00:00 4X( High(Availability( 0:01:28 1:23:00 8X( Table1:OurhandsAontaskAlevelevaluationof VMwarevCloudSuiteSDDCtechnologies identifiedlargetimeandeffortdifferences. 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 3*of*11*

4 Efficiency OPTIMIZINGTCOWITHTHEWELLAMANAGEDINFRASTRUCTURE versus standard technologies in more traditional virtualized but non,sddc environments (e.g. VMwarevSphereonly).Whenaveragedtogether,wefoundthatVMwareSDDCtechnologiesreduced thetimeandeffortrequiredforthetypicaldeploymenttaskbyanaverageof12x.forfurtherdetails behind this testing, see the Appendix to this document. SDDC respondents in our survey of 459 virtualization practitioners identified a 25 increase in the number of VMs managed by an administrator. But as noted in the introduction to this document (in Figure 2) modeling a 100VM environmentthatassumedoneadministratorper100vms,thetimeandeffortimprovementsaround deploymentsuggestasmuchasa33xreductioninadministratortimeandeffortforthesetasks;an improvementthatcouldfreeupmorethan165hoursofadministratortimeayear. ButtheefficiencystorywithSDDC technologies is not purely about time and effort savings. In our survey efforts and our hands,on Technology Validation, we found remarkable consistency in improved infrastructure utilization via VMware vcloud Suite SDDC technologies. Specifically,asindicatedinFigure 3, practitioners using SDDC technologies attested to an average utilization increase of 2.7Xovernon,SDDCpractitioners. Meanwhile, our Technology Validation exercises and consequentmodelingofa100vm environmentsuggestedthatmost single SDDC technologies could yield a 1.5X,1.7X typical improvementinutilization(table 2). When these technologies are 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * Figure3:Surveyrespondents(459respondents)indicatedanaverage2.7X utilizationimprovementwithvmwaresoftwareadefineddatacenter technologies. combined,somehaveamultiplicativeeffect,suggestingthatmoreadvancedsoftware,defineddata Centerscouldeasilyrealizea2.7Ximprovement.** MoreEfficientInfrastructureUtilizationinthe SoftwareDefinedDataCenter InfrastructureDomain SDDC Improvementin Utilization Attheendoftheday,theseresultswereinevitably responsible for one other survey observation: Of 459 respondents, VMware SDDC customers indicated a typical reduction of 70 in infrastructure capital costs when combining the savings across the multiplenetwork,storage, Compute 3 HypervisorTools(e.g. 1.5X SIOC,DRS,etc.) compute, and 3 Management better 1.7X management layers of utilizationchoices Network 1.6X VMware s SDDC technologies. Storage 4.2X DisasterRecoveryProtection 1.7X Faulttolerance 1.1X Table2:OurhandsAontestingandconsequentmodeling ledustoidentifytheaboveutilizationimprovementsas possiblewithvmwaresddctechnology. SOURCE:(TANEJA(GROUP( 70$ Infrastructure+ CAPEX+ reduc2on+ 4*of*11*

5 Agility 15X Improvement(in( time(to(execute( ( from(the(lab( ACCELERATINGTHEFLEXIBLEVIRTUALIZEDINFRASTRUCTURE WedefineagilityasthespeedanddegreetowhichITsystemscanbechanged. As we reviewed the impact of VMware s Software,Defined Data Center technologies upon customer agility, we identified consistent benefits and radically improved capabilities, although we also identified significantly differentdegreesofcapabilityinthelabversuswhatcustomersreportinthe real world. From this, we have two observations. First, the reality is, many businessesinfrequentlyscalecomputing,intermsofscalingasingleapplication system; although for customers who do regularly scale such services, the numbers illustrate that vcloud Automation Center and vcenter Orchestrator pairedwithdatafromsolutionslikevcenteroperationsmanagerandvmware LogInsightcanradicallyreducethetimeandeffort(andcost)associatedwith adapting systems. Second, many customers are still adapting business processestomeettheirsignificantlyalteredsddcitcapabilities. AsweevaluatedSDDCtechnologiesinthelab,wefocusedonthelikelyalterationin cycletimes or the entire time a multi,disciplinary process takes AgilityintheSoftware1DefinedDataCenter toexecuteinthetraditionalitinfrastructure.the Tasks/Processes Total&Cycle&Time&& Advantage&& Annual& (h:mm:ss)& Frequency& reality once again is that many customers who (100VMs)& SDDC& NonBSDDC& have deployed SDDC technologies may as of now Deployment 0:30:17& 5:58:00& 12X& 16& Scale & & & & haveonlypartiallyrealizedthesebenefits,asthey B PhysicalCompute 0:11:38& 2:11:38& 11X& 7& undertakelongerterminitiativestochangetheit people processes that have long supported their traditionalitinfrastructures. Based on our Technology Validation work, we initiallyassessedapotential76ximprovementin cycle times when looking at only deployment tasks.asweexpandedourassessmenttoalsolook at routine change and troubleshooting activities, weidentifiedanaverageimprovementof25x.but then as we weighted this model to reflect the annual frequency of events that practitioners encounteracrossasetof100productionvms,we Figure4:Surveyrespondentsindicatedthat,through theuseofvmware ssddctechnologies,theyrealized onaveragea1.7ximprovementinagilityaround deploymentandprovisioning. B VirtualCompute 0:00:28& 1:39:29& 213X& 4& B Storage 0:01:26& 1:30:00& 63X& 7& B Network 0:02:28& 0:48:00& 19X& 3& B DataProtection 0:17:00& 4:00:00& 14X& 1& Adaptation/Change & & & & B Compute 0:05:23& 1:10:00& 13X& 32& B Storage 0:03:37& 0:51:15& 14X& 16& B Network 0:03:29& 1:49:00& 31X& 32& B DataProtection 0:17:00& 4:00:00& 14X& 1& Troubleshooting/Remediation 0:07:11& 1:57:37& 16X& 40& Table3:VMwareSDDCtechnologytestingand consequentmodelingofactivitiesbasedonoccurences ofeventsintherealworldidentifieda15ximprovement. identifiedarealisticlevelofimprovementat15x. Meanwhile, survey respondents answering a questionaboutasingledimension provisioning reflected 3X faster execution when using VMware s SDDC technologies. What is the real answer? Our conclusion is that not all organizations leverage the full capabilities of vcloud Suite to fully accelerate IT processes and IT agility, and many organizations still remain constrained by traditional IT cross,discipline coordinationandapprovalprocesses.butagilityis akeyfactorintoday sitpursuits,andweexpect IT agility will rapidly improve beyond the 3X measure as SDDC technology reaches broader adoption and begins to change fundamental businessprocesses. 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 5*of*11*

6 Control 1.2x Better Control 2/3 rds the Effort Survey (459 respondents):" vcloud" Suite" tools" yield" 1.2x" be4er" opera8onal" visibility" and" compliance" with" standardized" configura8ons" with" 1/3 rd " less" annual" 8me" and" effort" versus" tradi8onal" infrastructures." " This" improves" opera8onal" integrity," disaster" preparedness," and" rou8ne" management." CONTROL THEFOUNDATIONOFTHEDATACENTER One of the popular claims around Software,Defined Data Center technologies is an improvement in control, but unless the practitioner lives in a world of financial instrumentation,itcontrolisoftenanebulousconceptthat ischallengingtodefineandevenmoredifficulttoquantify theimpactof,orarticulateavaluefor.tanejagroupdefines ITcontrolastwofaceted:controlisfocusedonmaintaining a steady, optimized operating state as well as reducing an organization sexposuretorisks.aswesetouttoquantify VMware vcloud Suite and the Software Defined Data Center simpactoncontrolwithbothenduserresearchand hands,on evaluation, we separately peered into the capabilities around each of these two facets. For the first, we quantified how SDDC technologies can alter the operationalcostsofanorganizationtryingtomaintainwell, optimized infrastructure (note, earlier in this report we quantified the impact of SDDC technologies on improving efficiencybyoptimizinginfrastructureutilization).second, we assessed the capabilities of SDDC technologies in reducingriskbyenhancingvisibilityandalerting.inthisseconddimension,wealsoassessedwhat theoperationalcostimpactisfororganizationsthatusesddctechnologiestoattainasuperiorlevel ofvisibilitywithlesstimeandeffort,butwe llnotethereisalessquantifiableaspectherethatshould notbeoverlooked thevalueofriskreductiontothebusiness. MaintaininganOptimizedInfrastructure Tasks/Processes Time&Effort(h:mm:ss) Advantage Non;SDDC SDDC Non;SDDC 100VMs MaintaininganOptimizedInfrastructure Identifywaste(CPU,RAM,storage) 0:00:16 0:02:12 1 3:40:0 OptimizeDensity 0:00:05 0:00:18 0:30:41 IdentifyIdleVMs 0:00:11 0:02:26 1 4:03:20 EvaluateExcessHostCapacity 0:00:44 0:01:16 2 2:06:40 TaskLevelTotals 0:01:16 0:06:12 WeeklyExecution*100VMsC 1:05:52 446:38:12 407X Annualized 1.Non;SDDCtasksareper;VM. 2.Non;SDDCtasksareperphysicalhost. Table4:OurhandsAonassessmentofthetimeandeffortsavings thatsddctechnologiesdeliverbyhelpingmaintain(control)an efficientdatacenter. Toassesseachofthemultiplefacetsof control,wefirstlookedatthetimeand effort difference of maintaining a well, optimized infrastructure with SDDC technologies like vcenter Operations Manager, vcloud Automation Center, and vcenter Orchestrator. Each provides an avenue for improving visibility and/or taking action to proactively maintain an optimized and well,running infrastructure. We comparedthesecapabilitiestothelevel of time and effort that would be required to maintain a high level of optimization in a traditional infrastructure by executing periodic reviewsandanalysis,assumingthatsuchreviewswereexecutedonaweeklybasisinthetraditional vsphereonlyinfrastructure.ourlab,measuredandmodeledsavingswereastounding(seetable4), andwedidnotfactorinthetimeandeffortactuallyrequiredtocorrectthecondition.therealityis thattheseactivitiestakeupsignificantadministratortime,andintherealworldtheyunfortunately arenotexecutedfrequentlyenoughtomaintainanefficientinfrastructurewithouttheuseofsddc technologies like these from VMware. To that point, while it is not quantified here, in non,sddc environmentsthereisundoubtedlyroutineslippageincontrolthatcomesatthecostoflesseffective infrastructure utilization and an increase in capital infrastructure costs to handle this inefficient utilization. 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 6*of*11*

7 Control We next carried out a hands,on examination of the impact of enhanced end,to,end visibility duringroutinedeploymentorchangeactivitiesin thedatacenter providedbytoolslikevcenter InfrastructureNavigatorandvCenterOperations Manager.Thesetoolsprovideinstantdatacenter visibility and intelligence, even to the point of discovering relationships between multi,tiered application components. Such insight has a fundamental impact in routine IT activities that are carried out constantly over the course of a year. When we modeled the time and effort savingsfromthesecapabilitiesagainstthesame frequency of events in the hypothetical 100 VM environment that we identified in Table 3, our dataindicateda5ximprovement(seetable5). CONTROL THEFOUNDATIONOFTHEDATACENTER Butitshouldn tbeoverlookedthatthisvisibilityimprovementalsohasimplicationsbeyondroutine activities.mostspecifically,itstandstohavesignificantimpactintroubleshootingandremediation, andinavoidingincidentsandoutagesinthefirstplace.tothispoint,weconductedadditionaltesting and modeled the impact in a 100 VM environment, with a basic set of assumptions (results and assumptionsindicatedintable6).bythismodeledassessment,vmwaresddctechnologiesstandto have a significant impact on troubleshooting effort, but they also may help avoid or eliminate the Multi&tier)App)Visibility)for)Remediation)and)Avoidance Assumptions) Numberofapplicationdiscoveryeffortsannuallyfor 30 planning/development/change/compliance(for100vms) Numberofdiscoveryeffortsfortroubleshooting/remediation(for VMs) Averageissueresolution/remediationtimeafterdiscovery 60minutes Tasks/Processes) Time&Effort (h:mm:ss) Advantage Table6:ModelingtheimpactofSDDCvisibility improvements(basedonhandsaontesting) suggestsadramaticimpactonanannualbasis, alongwiththepotentialavoidanceof outages/serviceadegradations. ) SDDC NonHSDDC DiscoverApp/BusinessProcess 0:00:08 0:03:18 DiscoverNetworkRelationships Included 0:03:33 DiscoverAppComponentRelationships Included 0:07:10 DiscoverStorageRelationships Included 0:15:00 Total)Task)Time) 0:00:08) 0:29:01) 218X) Annualized)Time)and)Effort)(incl.) resolution)) PotentialResolutionTimeandEffort SavingsfromIssueAvoidance 0:08:48 67:55:06 463X) 36:00:00 ) Intelligent(Infrastructure(Management( (Deploy/Change(with(Visibility Tasks/Processes( Time&Effort (h:mm:ss) Advantage ( SDDC Non;SDDC Well@managed(deployment/change( Deploy/Changewithavailable 0:00:39 0:01:38 2 3X( resourceawareness Deploy/Changewithfuture 0:00:11 0:02: X( capacity/performancevisibility TaskLevelTotals 0:00:50 0:04:07 5X( Modeled(for(Number(of(Events( 2:54:10 14:20:25 5X( Annually((from(Agility(table)(and( against(100vms( 1.Non;SDDCtasksareper;VM. 2.AssumesuseofDistributedResourceSchedulerinnon;SDDCtaskforautomated,intelligent workloadplacement. Table5:SDDCAenabledcontrolalsoreturnsbenefitseach timeadeploymentorchangetaskisexecutedby enhancingvisibility. downtime or service,degradation consequences of thoseevents. It is often unrecognized in the practitioner s eyes that activities associated with control make up a large portionofannualtimeandeffort(almost520hoursin ourmodel).asindicatedinfigure2intheintroduction tothisreport,suchcontrolconstitutesasmuchas25 of the annual time and effort for an administrator managing 100 production VMs. Consequently, the controlcapabilitiesofthesoftware,defineddatacenter standtohavesignificantimpactontheoperationalcosts of IT and may be the most effective technologies in returning practitioner hours to the business for investmentinmorestrategicvalue,addeditinitiatives. A#radical#reduction#in#activities#that#make#up#25#of# the# administrator s# annual# time# and# effort# is# undeniably# noticeable,# and# correlates# with# the# recognition# across# our# survey# population# of# improved#control#with#reduced#effort.# 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 7*of*11*

8 Control CONTROL THEFOUNDATIONOFTHEDATACENTER THEVALUEOFRISKREDUCTION To* assess* the* impact* of* SDDC* technologies* on* risk* reduction,* we* focused* on* one* particular* risk* avoidance* technology* * VMware s*site*recovery*manager* * and*we*asked* survey*respondents* to*characterize*their*nonz SDDC*and*SDDC*environments*in*terms*of*business*continuity*practices.*Clear*differences*emerged*around*how* well*the*environment*maintains*a*steady*state,*and*consequently*remains*consistently*operable*without*issue.** Table7:PractitionerperceptionsofDRcharacteristicsandpracticesthatweresignificantlyalteredwiththe introductionofvmware ssiterecoverymanager. These*capabilities*have*a*substantial*impact*on*risk*reduction*by*not*only*improving*business*continuity,*but*also* substantially* reducing* the* risk* of* error* conditions* or* incidents.* Unfortunately,* in* the* technology* industry,* there* are*few*formal*processes*for*assigning*a*value*to*risk*reduction.*in*financial*terms,*an*it*practitioner*could*easily* assign*a*value*based*on*upztime*expectations*and*the*resultant*probability*of*outage.*meanwhile,*various*metrics* exist*for*the*cost*of*downtime,*and*our*end*user*discussions*typically*value*that*cost*in*a*range*of*$70,000*to* $150,000*per*hour*for*smaller*enterprises*Z*depending*on*industry*and*vertical*Z*and*these*numbers*may*scale* upward*substantially*in*larger*or*more*electroniczrevenuezdriven*businesses.*using*financial*models,*the*industry* could* arrive* at* more* methodical* assessments* of* these* risks,* based* on* the* probability* of* outage* given* these* uptime* expectations.* But* those* uptime* expectations* also* need* to* be* realistic;* subsystems* that* tout* 5* 9 s* availability*in*the*field*do*not*factor*in*the*incidence*of*user*errors*and*the*combination*of*multiple*systems*that* each* introduce* risk* of* outage* and* decrease* the* availability* of* the* infrastructure* as* a* whole.*in* our* view,* the* typical*state*of*the*art*enterprise*experiences*availability*levels*to*the*degree*of*3*9 s*or*worse,*and*the*risks*and* costs*of*outage*should*be*evaluated*by*those*metrics.*from*our*handszon*and*research*work,*sddc*technologies* like*vmware s*vcloud*suite*look*ideally*constructed* to* help* enterprises*reduce* their* uptime* risks* and* achieve* operational*uptime*levels*closer*to*a*5*9 s*goal*with*optimized*operational*costs.** * 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 8*of*11*

9 Choice CHOICE UNLOCKINGFLEXIBILITYTHROUGHINTEROPERABILITY Based on our agility observations, it is similarly fitting to note that agility is a key driver of another aspectofthevmware,visionofthesoftware,defined Data Center choice. While VMware has long provided some of the broadest choice in the virtualization ecosystem by way of a long list of interoperable and supported operating systems and applications, software,defined services ultimately provide choice or flexibility in how and when services are deployed. VMware customers that recognizedviaoursurveyanimprovementinagility undoubtedly realize the benefits of choice in when theyprovision. Moreover, VMware has steadily grown the possible locations to which their customers can choose to provision and use compute services. Today, this includes the vcloud Service Provider Partner ecosystem, and VMware s vcloud Hybrid Service. This ecosystem of offerings provides significant choiceinthelocalityandcostofcomputeservices,notonlybyofferingcustomerstheabilitytoshift their IT spending from capital expenditures to pay,as,you,go consumption, but by also creating a competitiveecosystemthatprovidescustomerswitharichchoiceinqualityandcostofcomputing services. 1.7x Moreagilityin deploymentand provisioningof resources 1.7x faster deployment/provisioning allows vcloud Suite customers to easily and flexibly deploy when and where needed and u@lize both on and offcpremise resources throughvcloudhybridservice.thismaintainscontrolwitha singlemanagementparadigm,whileimprovingefficiencyand drivingdowncosts. ABOUTTANEJAGROUP Taneja#Group s#mission#is#to#deliver#bestqinqclass#technology#analysis#and#consulting#for#the#storage,#servq er,#virtualization,#cloud#and#big#data#markets#to#enable#our#clients#to#convert#technology#into#business.#we# are# a# boutique# firm# of# operational# experts# with# both# broad# and# deep# expertise# in# storage# systems# and# technologies,#server#and#desktop#hardware#and#software,#virtualization#platforms#and#appliances,#cloud# software#and#services,#and#physical#and#virtual#infrastructure#management#solutions.#( For#more#information,#please#visit# # # # # # NOTICE:(THE(INFORMATION(CONTAINED(HEREIN(HAS(BEEN(OBTAINED(FROM(SOURCES(BELIEVED(TO(BE(ACCURATE(AND(RELIABLE,(AND(INCLUDES( PERSONAL(OPINIONS(THAT(ARE(SUBJECT(TO(CHANGE(WITHOUT(NOTICE.(TANEJA(GROUP(DISCLAIMS(ALL(WARRANTIES(AS(TO(THE(ACCURACY(OF( SUCH( INFORMATION( AND( ASSUMES( NO( RESPONSIBILITY( OR( LIABILITY( FOR( ERRORS( OR( FOR( YOUR( USE( OF,( OR( RELIANCE( UPON,( SUCH( INFORMATION.(COMPANY,(BRAND(AND(PRODUCT(NAMES(REFERENCED(HEREIN(MAY(BE(TRADEMARKS(OF(THEIR(RESPECTIVE(OWNERS.( 9*of*11* 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* *

10 APPENDIX# Thefollowingfootnotesanddetailsreferencethetablesfoundthroughoutthisreport. TABLE*1:* *Testing*utilized*a*small*virtual*network*and*4*to*8*physical*hosts*depending*on*scenario.* *To*simplify*testing*does*not*include*software*installation*time*or*physical*hardware*rack/install*time*(for*traditional*infrastructure)* *Time* and* effort* reflects* the* crosszdomain* discussion/planning/coordination* time,* but* does* not* include* wait* times;* wait* times* for* multiz disciplinary*handzoffs,*coordination,*downtime*windows,*etc.*are*identified*in* Total*Cycle*Time,*and*are*inclusive*of*Time*and*Effort*time.**Total* Cycle*Time*is*used*in*our*discussion*of*Agility*in*this*paper.* *Time*and*effort*measurements*greater*than*15*minutes*are*rounded*to*nearest*minute,*greater*than*2*hours*are*rounded*to*nearest*15*minutes,* greater*than*8*hours*are*rounded*to*nearest*hour.* *Time*comparisons*based*on*simulation*and/or*end*user*discussion*across*midZsized*enterprises,*for*an*environment*running*approximately*100* production*vms.* *Compute*comparisons*focus*on*using*autoZdeploy*(which*is*later*coupled*with*vCenter*Automation*Center/vCenter*Operations*Manager/vCenter* Orchestrator*for*automated*scaling)*versus*manual*installation*of*ESXi*hosts.**SDDC*time*includes*the*time*and*effort*and*cycle*time*required*for* host*install/configuration,*and*does*not*include*the*initial*configuration*time*for*a*wellzconfigured*autozdeploy*infrastructure*(approximately*15* minutes).** *Network*tasks*include*general*configuration*comparisons*between*dvSwitch*vs*vSwitches*plus*external*network*components.* *Firewall* comparisons* assume* comparable* configuration* of* a* traditional* IPZbased* firewall* (managed* by* separate* firewall* or* network* administrator)*with*no*prezexisting*configuration*versus*nsx s*identityzbased*firewall.**for*traditional*infrastructure,*assumes*dedicated*firewall* for*new*virtual*infrastructure,*which*yields*consequent*speed*of*execution*advantages*versus*navigating*dependencies*of*existing*rule*sets.* *For*data*protection,*we*assumed*a*virtualizationZoptimized*solution,*but*coordinated*by*a*separate*data*protection*administrator.**We*calculated* the*time*required*to*begin*initial*backups*of*a*given*set*of*virtual*machines*(10*vms).*** *DR*deployment*comparisons*leveraged*Site*Recovery*Manager*with*vSphere*Replication*in*the*SDDC*solution,*but*utilized*external*arrayZbased* replication*for*the*traditional*infrastructure.**for*the*sddc*solution,*we ve*assumed*a*moderate*level*of*complexity*and*significant*crosszdomain* discussion*for*the*configuration*of*recovery*plans.**for*sddc/vmware*srm*we ve*assumed*the*secondary*site*exists*with*a*configured*vcenter* Server,*and*that*a*Microsoft*WindowsZinstalled*vCenter*Server*exists*with*an*already*configured*64Zbit*client*connection*to*a*SQL*Server*or*Oracle* database.* *HA*configurations*assumed*a*third*party*hostZbased*HA*failover*software*in*the*traditional*infrastructure.**VMware*HA*configuration*assumes* DRS*is*already*enabled,*and*that*the*VMware*HA*configuration*enables*VMZlevel*monitoring.*HA*configurations*assume*the*involvement*of*an* application*developer*or*administrator*for*configuration*of*the*traditional*hostzbased*failover*software.* TABLE*2:* *Our*improvements*are*represented*as*multiplier*improvements*in*efficiency.**E.g.*a*1X*improvement*in*utilization*is*equivalent*to*no*utilization* improvement.*** *In* assessing* utilizationzbased* efficiency* gains,* we ve* considered* the* full* suite* of* tools* at* each* layer,* including* technologies* like* SIOC* at* the* hypervisor*layer,*as*well*as*the*utilization*gains*made*possible*through*vcenter*operations*management.* *When*estimating*utilization*efficiency*improvements,*we*sometimes*evaluated*the*cost*of*optimized*infrastructure*that*costs*considerably*less,* e.g.*network*virtualization*may*make*the*same*infrastructure*design*possible*at*a*much*lower*cost*because*less*physical*equipment*is*required.** To* reach* our* utilization* improvement* factor,* we* then* projected* how* many* more* VMs* we* could* support* when* maintaining* the* same* dollar* investment*as*the*nonzoptimized*solution,*while*assuming*the*solution*would*scale*linearly*if*more*money*was*invested.* *Utilization*improvement*models*were*evaluated*against*an*environment*of*100VMs,*assuming*multiple*network*zones*with*security*isolation,* logical*isolation,*load*balancing,*and*remote*access.* *Storage*assessment*based*on*use*of*VSAN*and*the*hard*dollar*cost*of*acquisition*difference*between*VSAN*and*a*traditional*upperZend*midZ range*storage*array.* *We*have*excluded*Data*Protection*from*a*utilization*assessment,*as*the*primary*impact*is*upon*utilized*disk*capacity,*which*is*a*different*metric* than*the*broader*infrastructure*utilization*optimized*by*other*technologies.**but*it*should*be*noted*that*vmware*sddc*data*protection*(vsphere* Data*Protection)*does*decrease*network*utilization*for*backup,*and*may*scale*and*deduplicate*more*efficiently*than*competing*alternatives.* *By*our*assessment,*best*of*class*utilization*of*SDDC*disaster*recovery*tools*allow*customers*to*significantly*enhance*utilization*by*rightZsizing* failover*infrastructure,*approaching*failover*plans*with*better*utilization*planning,*and*utilizing*failover*resources*for*less*critical*compute*needs* until*the*time*of*disaster.* *For*our*faultZtolerance*utilization*assessment,*we*assume*that*VMwareHA*can*eliminate*the*need*for*a*standby*application*instance*and*hostZ based* failover* software.* * We* assume* that* 20* of* the* workloads* in* our* infrastructure* model* are* protected* by* HA,* but* that* the* traditional* infrastructure s*standby*servers*are*relatively*idle*and*do*not*reflect*a*1:1*increase*in*utilization.*** TABLE*3:* *We*focused*our*handsZon*agility*validation*on*the*cycle*time*required*to*complete*tasks,*including*in*some*cases*the*cycle*time*required*for* multizdisciplinary/interzdisciplinary*practitioner*participation*and*coordination*around*some*tasks.*** *Tasks* are* not* inclusive* of* logistics* or* process* times* required* for* hardware* provisioning* beyond* the* coordination* of* other* team* members,* resources,*or*sneakerznet*time*for*tasks*like*ip*addressing*and*powerzcycling,*etc.* 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 10*of*11*

11 *We*assessed*improvements*in*deployment*time*by*assessing*strictly*the*time*required*for*execution*of*tasks*in*a*manualZbuild*environment* versus*an*autozdeploying*vcloud*automation*center*environment,*or*autozscaling*with*instrumentation*from*vcenter*operations*manager*and* automation* via* vcloud* Automation* Center* and* vcenter* Orchestrator.* * We* specifically* evaluated* the* construction* of* a* 4* VM* multiztiered* application*for*deployment*tasks,*and*consequent*demandzdriven*scaling.**comparisons*with*traditional*infrastructure*only*measured*the*task* execution*times.**when*also*including*the*wait*times*involved*in*multizdisciplinary*team*task*handzoffs*and*collaboration,*our*calculations*suggest* that*sddc*automation*could*make*deployment*as*much*as*76x*faster*than*the*traditional*infrastructure*(when*measuring*only*the*business*hour* wait* cycles).* * These* numbers* do* not* include* the* oneztime* 8* minutes* and* 42* seconds* of* effort* required* to* initially* configure* a* multizmachine* blueprint*and*approval*process*(nor*do*these*figures*include*oneztime*vcenter*automation*center*installation*time).* *For*the*traditional*environment,*we*were*inclusive*of*discovery*and*documentation*tasks*that*may*be*needed*in*traditional*environments*that* lack*pervasive*change*control.**in*the*sddc,*these*tasks*are*automated*by*vcenter*operations*manager*and*vcenter*infrastructure*navigator.** *Network*exercises*include*adding*additional*NSX*controllers*for*scale,*versus*configuring*additional*ports*and*network*devices,*and*creating*new* logical*networks*and*routing*policies*on*demand*versus*configuring*external*switching,*vlans,*and*coordinating*with*a*network*team.* *For* Data* Protection,* we* used* the* same* scenario* for* scale* and* change,* as* typical* change* involves* adding* additional* capacity,* which* VDPA* addresses*with*the*addition*of*another*vdpa*node.* *We ve*assessed*troubleshooting*for*a*multiztiered,*multizvm*that*assumes*a*need*for*discovery*of*application*components*and*assessment*of* basic*outzofznorm*performance*metrics*to*arrive*at*theory*for*trouble*location,*and*then*requires*analysis*of*storage*or*network*components*for* further*remediation.* TABLE*4:* *We* compared* SDDC* and* nonzsddc* processes,* while* assuming* that* nonzsddc* infrastructures* make* use* of* VMware* technologies* available* in* basezlevel* licensing,* such* as* DRS.* DRS* and* similar* basezlevel* technologies* can* identify* ideal* placement* of* VMs,* and* environments* running* competitive*hypervisors*or*electing*not*to*use*drs*may*see*substantially*higher*time*and*effort*costs.*** *Note,* optimization* tasks* such* as* reclaimable* waste* reviews* or* assessment* of* available* resources* involve* taskzlevel* SDDC* and* nonzsddc* environment*comparisons*for*compute*and*storage*resources,*but*not*network*capacity;*today s*products*have*little*utilization*integration*with* emerging*sdn*capabilities,*although*we*expect*this*will*rapidly*change*with*future*product*releases.* *Many*of*the*nonZSDDC*tasks*require*a*perZVM*review*to*obtain*an*aggregate*picture*of*available*resources,*and*consequently*exact*severe*time* and*effort*costs,*with*a*very*large*multiplier*in*these*tables.* TABLE*5:* *For* the* nonzsddc* environment,* our* model* assumes* that* administrators* would* make* use* of* VMware s* DRS* in* automating* the* optimized* placement*of*workloads*and*consequently*reducing*time*and*effort.**without*drs,*the*advantage*would*be*much*larger.* *For*a*100*VM*environment,*we ve*assumed*that*the*time*and*effort*identified*for*deployment/change*with*a*view*toward*future*utilization*also* involves*reviewing*when*systems*will*run*out*of*storage*capacity.**the*time*and*effort*for*the*sddc*environment*includes*the*visibility*advantages* of*tools*like*vmware*vcenter*operations*manager*(or*vmware*vsan*when*utilized).* TABLE*6:* *Assumptions*are*identified*in*the*table,*and*the*frequency/occurrence*of*events*is*based*on*end*user*research*and*the*average*occurrence*in* nonzsddc*environments.* 87*Elm*Street,*Suite*900**Hopkinton,*MA**01748**T:* **F:* * 11*of*11*