Not every organisation is listed. Only those organisations that act as a main contact point for a particular service are included.

Transcription

1

2 2

3 Introduction: This directory is designed to help children and adults with disabilities and their families and carers. It lets people know about organisations, services and groups that can assist them. This directory covers Aberdeen City, Aberdeenshire and Moray. Not every organisation is listed. Only those organisations that act as a main contact point for a particular service are included. Every effort has been made to ensure the accuracy of this directory. However, offices move and phone numbers change so please let Corporate Communications at NHS Grampian on or us at grampian@nhs.net of any changes or inaccuracies. The inclusion of three commercial companies in this directory does not imply a recommendation from NHS Grampian. These companies are included because they provide a particular specialist service for people with disabilities. This directory is also available in large print and on CD. Other formats and languages can be supplied on request. Please call NHS Grampian Corporate Communications on for a copy. Minicom Ask for publication CGD

4 Contents NHS Grampian Services 3 Local Authorities 5 Social Work Aberdeen City 9 Social Work Aberdeenshire 11 Social Work Moray 14 Community Alarm Schemes 17 Home Care Services 18 Services for People with Physical Disabilities 20 Occupational Therapy Services 24 Shopmobility 25 Services for People with Speech and Language Problems 26 Services for Children with Disabilities 28 Educational Psychology Services for Children 32 Services for People with Sight Problems or Blindness 34 Services for People with Hearing Problems or Deafness 36 Services for People with Mental Health Problems 38 Community Mental Health Teams 42 Services for People with Learning Disabilities 44 Services for People with Medical Problems 48 Services for Carers 51 Young Carers 55 Transport services 56

5 Advice and Advocacy 66 Benefits Service 71 Housing and accommodation 75 Adult Learning, Employment and Training 80 Disability Sports 82 How to provide feedback or make a complaint 83 Calls to 0845 numbers from a BT line are charged at the local rate. Calls from other operators and mobiles may vary. Calls to 0500 and 0800 numbers from a BT line are free. Calls from other operators and mobiles may vary. 2

6 NHS Grampian Services NHS Grampian General Enquiries The numbers for all hospitals and departments throughout NHS Grampian 24 hours a day, 7 days per week are: Tel: Minicom: grampian@nhs.net Website: NHS Grampian Dental Information and Advice Line (DIAL) Information on access to NHS dental services in Grampian Tel: Hours Mon Fri: 8.15am 5.45pm NHS Grampian Healthline Free phone for information and advice on all health issues, current campaigns and local health services. Tel: Hours Mon Fri: 9am 5pm NHS Grampian Healthpoint Healthpoint is a walk in service which offers free and confidential advice or information on: practical ways to improve your health your health concerns support groups and organisations how to access NHS services jobs in the NHS access to free condoms Aberdeen Aberdeen Indoor Market, 8 10 Market Street, Aberdeen AB11 5NX Tel: healthpoint@nhs.net Hours Mon Sat: 10am 4pm 3

7 Aberdeen Royal Infirmary Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN Hours Mon Sat: 10am 4pm Elgin Dr Gray s Hospital, Elgin IV30 1SN Tel: healthpoint@nhs.net Hours Mon Fri: 9am 5pm NHS Helpline NHS Helpline Textphone NHS 24 NHS 24 is a confidential telephone advice and information service available across Scotland. Tel: Textphone: Website: You can call when: You, or someone you care for is unwell and you feel it cannot wait until your GP surgery re opens. You are looking for more information about a health matter or local healthcare services. When calling with symptoms you will be asked for your name, address, telephone number, GP s name, and about any medication you may be taking. 4

8 Local Authorities (Councils) Aberdeen City Council For general information on Council Services Tel: The Point Customer Service Centre Aberdeen City Council, St. Nicholas House, Broad Street, Aberdeen AB10 1BX Tel: Fax: Minicom: Website: Hours Mon, Wed, & Fri: 8.30am 5.30pm Tue: 10am 5.30pm Thur: 8.30am 6.30pm Sat: 10am 1pm Mastrick Access Point Spey Road, Mastrick, Aberdeen AB16 6SH Tel: Hours Mon Fri: 8.30am 5pm Kincorth Access Point Provost Watt Drive, Aberdeen AB12 5NA Tel: Hours Mon & Wed: 9am 7pm Tue, Thu & Fri: 9am 5pm Sat: 9am 1pm 5

9 Aberdeenshire Council Headquarters, Woodhill House, Westburn Road, Aberdeen AB16 5GB For general enquiries, (call charged at local rate) Area Offices in Aberdeenshire Banff and Buchan Area Office St Leonard s, Sandyhill Road, Banff AB45 1BH Tel: Buchan Area Office Arbuthnot House, 62 Broad Street, Peterhead AB42 1DA Tel: Formatine Area Office 29 Bridge Street, Ellon AB41 9AA Tel: Garioch Area Office Gordon House, Blackhall Road, Inverurie AB513WA Tel: Kincardine and Mearns Area Office Viewmount, Arduthie Road, Stonehaven AB39 2DQ Tel: Marr Area Office School Road, Alford AB33 8TY Tel:

10 Moray Council Main switchboard Tel: Hours Mon Fri: 8.45am 5pm Out of Hours Emergency Number Buckie Access Point 13 Cluny Square, Buckie AB56 1AJ Tel: Fax: Hours Mon Fri: 8.45am 5pm Dufftown Access Point (Library & Information) 26 Balvenie Street, Dufftown AB55 4AB Tel: Hours Tue: 9.30am 12pm and 6pm 8pm Thu: 9.30am 12pm, 2pm 4.30pm and 6pm 8pm Fri: 2pm 4.30pm Sat: 10am 12 noon Elgin Access Point Council Headquarters, High Street, Elgin IV30 1BX Tel: or Fax: Hours Mon Fri: 8.45am 5pm Forres Access Point Auchernack, High Street, Forres IV36 1DX Tel: Fax: Hours Mon Fri: 8.45am 5pm 7

11 Keith Access Point The Institute, Mid Street, Keith AB55 5BJ Tel: Fax: Hours Mon Fri: 8.45am 5pm Lossiemouth Access Point (Library & Information) Town Hall, Lossiemouth IV31 6AA Tel: Fax: Hours Mon, Wed & Fri: 2pm 8pm Tue & Thu: 10am 8pm Sat: 10am 12pm Grampian CareData c/o Aberdeenshire Library and Information Service, Meldrum Meg Way, Oldmeldrum Meg Way, Oldmeldrum, Inverurie AB51 0GN Tel: Fax: Minicom: Website: 8

12 Social Work Departments in Local Councils Aberdeen City Council Social Work Duty Team 1 st Floor, Exchequer House, 3 Exchequer Row, Aberdeen AB11 5BW The Duty Team provides the first point of contact with Social Work for members of the public and other professionals. Tel: Fax: duty@aberdeencity.gov.uk Hours Mon Thu: 8.30am 5pm Fri: pm Freephone Hours 8.30am 10am; 12noon 2pm; 4pm 5pm They provide a drop in service from (times subject to change at short notice): Mon Wed: 10am 12pm, 2pm 4pm Thu: 10am 12pm, 3pm 4pm Fri: 10am 12pm, 1.30pm 3.30pm Out of Hours Service Tel: Fax: OOHS@aberdeencity.gov.uk Hours Mon Thu: 4.30pm to midnight Fri: 4pm to midnight Weekends, Public holidays: 8.30am to midnight The Duty Team offers information on services, assessments, and a short term service for advice, practical support and counselling. The team now includes the Domestic Abuse Project. Anyone wanting to discuss a problem with the Duty Team should phone them and if necessary an appointment will be made for an interview to discuss the problem in more detail. 9

13 Aberdeen City Social Work Services for People with a Disability/ Community Care Provision (Adult Services) AECC Balgownie 1, Conference Way, Aberdeen AB23 8AQ Tel: Fax: The team provides a variety of services for people with a physical and/or learning disability. These include day care, residential accommodation, occupational therapy, rehabilitation, sheltered employment, and direct payments. Services provided by the Community Learning Disabilities Team and Community Placement Teams. Social Work in hospitals (Aberdeen City) Aberdeen Maternity Hospital Tel: Fax: maternity@aberdeencity.gov.uk Aberdeen Royal Infirmary Tel: Fax: arieast@aberdeencity.gov.uk Royal Aberdeen Children s Hospital Tel: Fax: rach@aberdeencity.gov.uk Royal Cornhill Hospital Tel: Fax: cornhill@aberdeencity.gov.uk Woodend General Hospital Tel: Fax: woodend@aberdeencity.gov.uk 10

14 Aberdeenshire Council Social Work Tel: for general enquiries. Emergency Number (Out of Hours) Hours Mon Fri: 5pm 9am Sat & Sun: all day Aberdeenshire Council social work provides services to people throughout Aberdeenshire who need assistance with daily living because of infirmity, disability, addiction or mental health problems. Social Work Offices in Aberdeenshire Aboyne Upper Deeside Office, Low Road, Aboyne AB34 5GW Tel: Fax: Banchory 45 Station Road, Banchory AB31 5XZ Tel: Fax: Banff Seafield House, 37 Castle Street, Banff AB45 1FQ Tel: Ellon 25 Station Road, Ellon AB41 9AE Tel: Fax:

15 Fraserburgh 14 Saltoun Square, Fraserburgh AB43 9DA Tel: Fax: Huntly 25 Gordon Street, Huntly AB54 8AL Tel: Fax: Inverurie Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: Fax: Inverurie 93 High Street, Inverurie AB51 3AB Tel: Fax: Laurencekirk 42B Blackiemuir Avenue, Laurencekirk AB30 1DX Tel: Fax: Peterhead 53 Windmill Street, Peterhead AB42 1UE Tel: Fax:

16 Portlethen Rowanbank Road, Portlethen AB12 4NX Tel: Fax: Stonehaven Carlton House, Arduthie Road, Stonehaven AB39 2DL Tel: Fax: Turriff 10 Hatton Road, Turriff AB53 4LF Tel: Fax: Westhill Skene Healthcare Centre, Arnhall Business Park, Discovery Drive, Westhill AB32 6FG Tel: Fax:

17 Moray Council Community Services Department (Social Work) The Moray Council, Community Services Department, High Street, Elgin, IV30 1BX Tel: Website: Emergency Out of Hours Department of Community Services incorporates all housing and social work issues. Area Social Work Offices in Moray Buckie Area Office 13 Cluny Square, Buckie AB56 1AJ Tel: Fax: Elgin Area Office 1 Gordon Street, Elgin IV30 1JQ Tel: Fax: Keith Area Office 26 Mid Street, Keith AB55 5AH Tel: Fax: Forres Area Office Auchernack, High Street, Forres IV36 1DX Tel: (switchboard) Fax:

18 Social Work Community Care Teams in Moray Offices are open 8.45am 5.00pm Monday to Friday. Buckie 13 Cluny Square, Buckie AB56 1AJ Tel: Fax: Elgin Dr Gray s Hospital Dr. Grays Hospital, West Road, Elgin IV30 1SN Tel: elgin.areacc@moray.gov.uk Elgin, Lossiemouth and Fochabers Hamilton Drive, Elgin IV30 4NN Tel: Fax: elgin.areacc@moray.gov.uk Forres Leanchoil Hospital St.Leonards Road, Forres IV36 0QS Tel: Fax: forresscommcare@moray.gov.uk Keith/Speyside Keith Resource Centre, 26 Mid Street, Keith AB55 3AH Tel: keithspeysidecc@moray.gov.uk Lossiemouth Moray Coast Medical Practice, Muirton Road, Lossiemouth, IV31 6TU Tel: elgin.areacc@moray.gov.uk 15

19 Area Social Work Teams (Children with Disabilities) Offices open 8.45am to 5.00pm Monday to Friday Emergency Out of Hours Social Work Team Central Moray East Moray North Moray West Moray Area School Group Elgin High & Elgin Academy Buckie High & Keith Grammar Lossiemouth High & Milnes High Forres Academy & Speyside High Central Moray 1 Gordon Street, Elgin, Moray IV30 1JQ Tel: centralmoraysw@moray.gov.uk East Moray 13 Cluny Square, Buckie, Moray AB56 1AJ Tel: eastmoraysw@moray.gov.uk North Moray 1 Gordon Street, Elgin, Moray IV30 1JQ Tel: northmoraysw@moray.gov.uk West Moray Auchernack, High Street, Forres, Morray IV36 1DX Tel: westmoraysw@moray.gov.uk 16

20 Community Alarm Schemes The Community Alarm Scheme helps older people, people with disabilities and people who are medically at risk, to summon help quickly at any time, night or day. Aberdeen City Council Community Alarm Scheme Kirkgate House, St Nicholas Centre, St Nicholas Street, Aberdeen AB11 1ZQ Tel: Fax: Aberdeenshire Community Alarm Scheme For further information and advice on the Community Alarm Scheme please contact your local Social Work Office (page 11 13) or your local Housing Office (page 75 76). Moray Lifeline and Telecare (previously known as Community Alarm Scheme) Tel:

21 Home Care Services Aberdeen City Care at Home Services Joint Future Service Manager (Provision), Care at Home Service, Neighbourhood Services, 4 th Level, Kirkgate House, St Nicholas Centre, St Nicholas Street, Aberdeen AB10 1ZQ Tel: Fax: Aberdeenshire Home Care/Home Support Services You can contact your local Social Work office (see page 11 13) directly to access Home Care, Home Support, the Community Alarm Scheme or the Meals Service. Central Aberdeenshire (Ellon, Huntly, Inverurie, Westhill) Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: North Aberdeenshire 1 (Banff, Cruden Bay, Mintlaw, Turriff) Social Work Office, 313 Dawson Court, Turriff AB53 4FP Tel: North Aberdeenshire 2 (Fraserburgh, Peterhead) Jarvis Court, Christian Watt Drive, Fraserburgh AB43 9TF Tel: South Aberdeenshire (Aboyne, Banchory, Laurencekirk, Portlethen, Stonehaven) Day Centre, Port Road, Inverurie AB51 3SP Tel: Home Carers work in partnership with friends, relatives or other agencies to assist people maintain their ability to live independently within their community by assisting them in their homes. 18

22 Moray Home Care Service The Moray Council provides support to vulnerable people living at home. The service can be accessed through GPs, Community Nursing Staff, hospital ward staff or by direct application to your local Moray Council Community Care Office (please see page 15). Home Care Manager Moray Community Health & Social Care Partnership Spynie Hospital, Elgin IV30 5PW Tel: Fax: Home Care Private Service Providers (Moray) Please visit Moray Council Website 19

23 Services for People with Physical Disabilities Aberdeen Action on Disability Limited 84 Spring Garden, Aberdeen AB25 1GN Tel: Fax: Minicom Website: Hours Mon Fri: 10am 4pm A user led voluntary organisation which seeks to promote equality and integration for people with physical and sensory disabilities. Aberdeenshire Disability Action Unit 4, Blackhall Industrial Estate, Inverurie AB51 4FS Tel: Fax: info@aberdeenshiredisabilityaction.org Website: Hours Mon Fri: 10am 3pm Offers a range of services for people with disabilities. These include the Opt In Centre, which provides activities and a peer support service, and the Disability Information Centre, which also has a small display of equipment for people with disabilities. Horizons Rehabilitation Centre 2 Eday Walk, Aberdeen AB15 6LN Tel: Fax: horizons@ifb.co.uk Website: Hours Mon Thu: 8.30am 4.30pm and Fri: 8.30am 4pm The centre provides assessment and therapeutic rehabilitation for people with physical disabilities, aged between 16 and 65. The main conditions seen are of a neurological nature such as head injury, multiple sclerosis, Parkinson s, stroke etc, but also include individuals with complex physical disability, that is not neurological in nature. The centre covers Aberdeen City, Aberdeenshire and 20

24 Moray. Referrals to the centre are accepted from professionals in Healthcare and Social Work (referral must be agreed by the patient s GP). Mobility and Rehabilitation Service (MARS) Woodend Hospital, Eday Road, Aberdeen AB15 6LS Tel: Fax: Hours Mon Thu: 8.30am 4.30pm Fri: 8.30am 4pm The Mobility and Rehabilitation Service offers Prosthetic Services (artificial limbs), Orthotic Services (surgical footwear and adaptations, orthopaedic appliances, corsets) and provides wheelchairs and special seating for wheelchairs. Occupational therapy, physiotherapy and clinical bio engineering/ technical advice in connection with the service are also available. Referral to the Prosthetic Services (Artificial Limbs) is by hospital consultant. Tel: Referral to the wheelchair service and special seating for wheelchairs is by doctor. Tel: Referral to the Orthotic Services (surgical footwear and adaptations, orthopaedic appliances, corsets) is by hospital consultant. Tel: Stuart Resource Centre Long Walk Road, Mastrick, Aberdeen AB16 5QQ Tel: SRCEnquiries@mssocietyscotland.org.uk Website: aberdeen.org.uk/src This centre is a contact point for people with multiple sclerosis, their families and friends. The centre functions primarily as an information resource for the whole of Grampian and the Highlands and Islands. 21

25 Moray Disabled (or Independent) Living Centre Moray Resource Centre, Maisondieu Road, Elgin IV30 1RX Tel: Fax: Hours Mon Thurs: 8.40am 5pm Fri: 8.40am 4pm Free and ethical information and advice about products for disabled or older people. Products can be tried out and other solutions discussed. Moray Resource Centre Maisondieu Road, Elgin IV30 1RX Tel: Fax: Textphone: A day service for adults aged over 16 years with physical and sensory ability living in the Moray area Disabled Go Website: DisabledGo provides free detailed access information for people with disabilities across the UK and Ireland. Commercial Suppliers/Companies Able Care Ltd Aberdeen 115 Loch Street, Aberdeen AB25 1DH Tel: Freephone: Fax: Website: Hours Mon Fri: 9am 5pm and Sat: 9am 1pm 22

26 Able Care Ltd Inverness Muirtown Locks, Canal Road, Inverness IV3 8NF Tel: Freephone: Fax: Hours Mon Fri: 9am 5pm and Sat: 9am 1pm Able Care Ltd is a company that supplies a range of daily living aids and also installs stairlifts and other equipment such as level access showers, ramps, and overhead hoists. Also hires out equipment such as wheelchairs and mobile hoists for short term basis. Moray Independent Living Equipment Service (MILES) Pinefield Crescent, Elgin IV30 6HZ Tel: Fax: Hours Mon Thu: 8.40am 5pm and Fri: 8.40am 4.30pm Occupational Therapy Store that sells equipment for disabled person and resident in Moray. Wheelchair Care Ltd 21 West Road, Greshop Industrial Estate, Forres IV36 2GW Tel: Fax: enquiries@wheelchaircare.co.uk Website: Hours Mon Fri: 8.30am 5pm Sat: 9AM 1PM A family business based in Forres with a purpose built workshop and showroom. 23

27 Occupational Therapy Services Services are available to people of all ages who experience difficulties coping with everyday tasks because of disability, physical illness or the ageing process. Occupational therapy services aim to enable people to remain as independent as possible within their own homes. People can refer themselves to these services. Aberdeen City Community Occupational Therapy Links Resource Centre, City Hospital, Park Road, Aberdeen AB24 5AU Tel: Fax: The Duty Occupational Therapist is available: Mon Thu: 9am 12.30pm and pm Fri: 9am 12.30pm and pm Aberdeenshire There are three occupational therapy teams in Aberdeenshire. The staff is based in social work offices throughout the county. To request an Occupational Therapist, visit or contact the Social Work office in the area you live in (see page 14 16). Central & South Aberdeenshire Tel: (queuing system in operation if busy) Hours Mon Fri: 10am 12.30pm and 1.30pm 4.00pm North Aberdeenshire Banff Fraserburgh Central Buchan Peterhead Turriff

28 Moray Occupational Therapy Health Joint Equipment Store, Pinefield Crescent, Elgin IV30 6HZ Tel: Hours Mon Fri: pm and 1pm 4pm (answering machine outwith the hours) If you have an enquiry, need advice about equipment or want to make a referral. Shopmobility Shopmobility is a scheme to lend out powered and manual wheelchairs and scooters for travel around Aberdeen and Elgin city centres. For all ages with a temporary or permanent disability. Although a free service, any donation at time of hire is welcome. It is recommended that people book this service. If a volunteer escort is needed, booking is essential. Aberdeen Flourmill Lane Car Park, Aberdeen AB10 1AJ (opposite the back entrance to Marks & Spencer) Tel: Fax: Hours Tue/Wed: 10am 5pm Thu: 10am 7pm Fri: 8.30am 4pm Sat: 8.30am 1pm Moray (Shopmobility Moray Limited) 59 High Street, Elgin IV30 1EE Tel/Fax: shopmobilitymoray@tiscali.co.uk Website: Hours Mon Fri: 10am 4pm Sat: (May September and in December up to Christmas): 12 4pm 25

29 Services for People with Speech and Language Problems Speech and Language Therapists work in hospitals, care homes, health centres, a patient s own home, nurseries, schools, further education establishments, day centres and rehabilitation centres. Referral is through a GP, health visitor, social work, education or hospital staff. Aberdeen Airyhall Health Clinic Springfield Road, Aberdeen AB15 7RF Tel: Fax: Hours Mon Fri: 8.30am 5pm Speech and Language Therapy Service City Team City Hospital, Park Road, Aberdeen AB24 5AU Tel: Aberdeenshire Speech and Language Therapy Service (South Team) Units 12 & 13, The Green, Berrymuir Road, Portlethen AB12 4UN Tel: Speech and Language Therapy Service (Central Team) Admin Block, Inverurie Hospital, Inverurie AB51 3UL Tel: Speech and Language Therapy Service (North Team) 88 King Street, Peterhead AB42 1UH Tel: Speech and Language Therapy Service (North Team) Lochpots Rd, Fraserburgh AB43 9NH Tel: (Speech & Language therapy is also available in the following hospitals Inverurie, Fraserburgh, Chalmers Hospital, Aboyne, Kincardine Community Hospital) 26

30 Moray Department of Speech and Language Therapy Spynie Hospital, Duffus Road, Elgin IV30 5PW Tel: Hours Mon Fri: 8.45pm 5.15pm Speech and Language Therapy Service (Learning Disability) Highfield House, Northfield Terrace, Elgin IV30 1NE Tel: Central Support Services Language Support/Early Years Service Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: Fax:

31 Services for Children with Disabilities NHS Grampian Combined Child Health Service Aberdeen Occupational Therapy Department Royal Aberdeen Children s Hospital, Aberdeen AB25 2ZG Tel: Raeden Centre Midstocket Road, Aberdeen AB15 5PD Tel: Aberdeenshire Banff & Buchan Child Development Team Hicrest Health Clinic, Fraserburgh AB43 9NB Tel: Gordon Child Development Team 5 Constitution Street, Inverurie AB51 4SQ Tel: Kincardine & Deeside Child Development Team Kincardine Community Hospital, Kirkton Road, Stonehaven AB 39 2NJ Tel: Moray Moray Community Child Health Dr Gray s Hospital, Elgin IV30 1SN Tel: to 15 28

32 Aberdeen City Council Children with Disabilities Team Mastrick Office, Greenfern Road, Aberdeen AB16 6TR Tel: Fax: Aberdeenshire Council Children with Disabilities Integrated Team Seafield House, 37 Castle Street, Banff AB45 1FQ Referral can be made to the Children with Disabilities Integrated team or your local Social Work office (see page 11 13). Banchory Inverurie Banff Kemnay Fraserburgh Huntly Central Buchan Stonehaven Peterhead Portlethen Ellon Turriff Moray Council Children with Disabilities Please contact Area Social Work Teams (Children with Disabilities) on page

33 Aberdeen Children s Society Please see VSA on page 52. Aberlour Child Care Trust 36 Park Terrace, Stirling FK8 2JR Tel: Fax: enquiries@aberlour.org.uk Website: The Trust is a voluntary organisation providing care for children and young people with special needs in a number of small residential units in Aberdeen and Elgin. Aberdeen ADAPT Hopetoun Court Kaimhill Primrosehill Family Centre Adapt Outreach Silverburn Lodge Claymore Drive, Aberdeen Science and Energy Park, Bridge of Don, Aberdeen AB23 8GD ADAPT Residential Short Breaks Seaview 1 Seaview Road, Bridge of Don, Aberdeen AB23 8JL 10 Hopetoun Court, Bucksburn, Aberdeen AB2 9QS 31 Auchinyell Road, Garthdee, Aberdeen AB10 7DU 8 Sunnybank Road, Aberdeen AB24 3NG Tel Fax stuart.lindsay@aberlour.org.uk Tel Fax Tel hopetouncourt@aberlour.org.uk Tel kaimhill@aberlour.org.uk Tel Fax primrosehill@aberlour.org.uk 30

34 Options Aberdeenshire Silverburn Lodge Claymore Drive, Aberdeen Science and Energy Park, Bridge of Don, Aberdeen AB23 8GD Tel Moray Alba Place (Elgin) Moray Housing Support (Elgin) Community Team Moray Options (Elgin) 6 Alba Place, Bishopmill, Elgin, Moray IV30 4JN Covesea Road Service 14 Covesea Road, Bishopmill, Elgin, Moray IV30 4JX 2a Commerce Street, Elgin, Moray IV30 1BS 6 Alba Place, Bishopmill, Elgin IV30 1QT Tel Fax Tel Fax covesearoad@aberlour.org.uk Tel Fax astaff@aberlour.org.uk Tel Fax morayoptions@aberlour.org.uk Autism Outreach Team Aberdeen City Beechwood School, Heatherwick Road, Kincorth, Aberdeen AB12 5ST Tel: The team provides an outreach service to support pupils (pre school to secondary 6) with Autistic Spectrum Disorder in their educational setting. Referrals are through the Educational Psychology Service. Cancer Link Aberdeen and North (CLAN) Caroline Place, Aberdeen AB25 2TH Tel: Fax: There is a Children s Group (for children affected by cancer) that meets monthly, 1 3pm on a Saturday, for a range of activities. For more details contact Eileen Wheeler on

35 Educational Psychology Services Referral to Educational Psychology Services can be from the family or through a school. Aberdeen City Educational Psychology Services Summerhill Centre, Stronsay Drive, Aberdeen AB15 6JA Tel: Fax: Acts as a central point for enquires relating to special needs units, bases and schools in Aberdeen City. Aberdeenshire Educational Psychology Service Aberdeenshire Council, Woodhill House, Westburn Road, Aberdeen AB16 5GB Tel: Fax: eps@aberdeenshire.gov.uk North Team Dover Lodge, 117 Charlotte Street, Fraserburgh AB43 9LS Tel: Fax: fraserburgh.psych@aberdeenshire.gov.uk Buchan Education Office 16 Prince Street, Peterhead AB42 1PT Tel: Fax peterhead.psych@aberdeenshire.gov.uk The Lodge Berrymuir Road, Macduff AB44 1PT Tel: Fax: macduff.psych@aberdeenshire.gov.uk 32

36 Central Team Educational Psychology Service, Craigearn Business Park, Morrison Way, Kintore AB51 0TH Tel: Fax: South Team Educational Psychology Service, 52 Cameron Street, Stonehaven AB39 2HE Tel: Fax: Moray Educational Psychology Service Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: Fax Individual assessment and advice and support for parents. Linn Moor School Peterculter, Aberdeen AB14 0PJ Tel: Fax: Website: Linn Moor School is part of Voluntary Service Aberdeen (VSA) and caters for children with severe learning disabilities, autism and associated emotional and behavioural problems. Referral is through local authority education or social work departments. 33

37 Services for People with Eye Sight Problems or Blindness School Children Services Aberdeen Education Services Vision Support Service, Newhills School, Wagley Parade, Bucksburn, Aberdeen AB21 9UB Tel: Fax: newhills.aberdeen.sch.uk The service is based within Newhills School. However with support, most visually impaired children are able to attend their local primary or secondary school. Specialist teachers visit homes and schools where children have been identified as requiring help. Aberdeenshire Educational Services Aberdeenshire Educational Service for Visually Impaired Children, Sensory Support Service, Westhill Academy, Hay s Way, Westhill, Aberdeenshire AB32 6XZ Tel: Fax: sensorysupportservice.education@aberdeenshire.gov.uk Most blind or partially sighted children in Aberdeenshire attend their local primary or secondary school. The Education Authority employs a team of peripatetic teachers for visually impaired children who visit schools and homes where children have been identified as requiring their help. Moray Educational Services Central Support Services Sensory Impairment Services, Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: Fax: Most blind or partially sighted children in Moray attend their local primary or secondary school. The Education Authority employs two experienced teachers for visually impaired children who visit schools and homes where children have been identified as requiring their help. 34

38 Adult/General Services Grampian Society for the Blind 21 John Street, Aberdeen AB25 1BT Tel: Fax: Website: Hours Mon Fri: 9 am 4pm Grampian Society for the Blind 35 Moray Street, Elgin IV30 1JH Tel: Fax: moray@grampianblind.org Hours Mon Fri: 10am 1pm Offers a social work and rehabilitation service to people with a serious sight loss within Aberdeen, Aberdeenshire and Moray. 35

39 Services for People with Hearing Problems or Deafness Children Services Aberdeen City Hearing Support Service Aberdeen School for Deaf, Sunnybank School, Sunnybank Road, Aberdeen AB24 3NJ Tel: Fax: The Hearing Support Service provides educational support for hearing impaired children and young people. Aberdeenshire Council Sensory Support Service, Westhill Academy, Hay s Way, Westhill, Aberdeenshire AB32 6XZ Tel: Fax: sensorysupportservice.education@aberdeenshire.gov.uk Provides educational support for hearing impaired children and young people. Moray Council (Contact Educational Services on page 34) Adult/General Services Aberdeen Hearing Aid and Audiology Clinics Woolmanhill Hospital, Skene Street, Aberdeen AB25 1LD Tel: ext: Tel: Aberdeen and North East Deaf Society (ANEDS) services in Aberdeen City & Aberdeenshire 13 Smithfield Road, Aberdeen AB24 4NR Tel: Minicom: Fax: info@aneds.org.uk Website: 36

40 Interpreter service: Tel: Minicom: Fax: Aberdeen and North East Deaf Society (services in Moray) 28 Institution Road, Elgin IV30 1QT Tel: Fax: Minicom: Website: Moray Hearing Aid and Audiology Clinics Dr. Gray s Hospital, West Road, Elgin IV30 1SN Tel: ext: Tel: ext: Referral is through your GP or hospital doctor. 37

41 Services for People with Mental Health Problems Aberdeen Royal Cornhill Hospital Cornhill Road, Aberdeen AB25 2ZH Tel: Website: and click on Royal Cornhill Hospital Full range of general and specialist mental health services are provided in inpatient, day patient and out patient settings. Services are delivered through three Directorates: Specialisms Directorate (Easting disorders, psychotherapy, rehabilitation, substance misuse services). Adult Mental Health Directorate Old Age Psychiatry Directorate The services cover Aberdeen, Aberdeenshire, Moray, Orkney and Shetland. Referral needs to be through healthcare professionals. Child and Family Mental Health Services NHS Grampian Lower Ground Floor, Royal Aberdeen Children s Hospital, Westburn Road, Aberdeen AB25 2ZG Tel: Ext: Fax: Website: then click on Royal Aberdeen Children s Hospital. Child and Family Mental Health Services offer help for children and young people with serious mental health disorders and their families. Referral is by healthcare professional, Education Psychology, or Social Work. Community Carers Scheme Aberdeen Adult Mental Health Social Work Team, Aberdeen City Council, Block A, Clerkseat Building, Royal Cornhill Hospital, Aberdeen AB25 2ZH Tel: Fax:

42 Aberdeen Social Enterprises (Part of the Scottish Charity Turning Point Scotland) Tel: It provides work experience and real work opportunities for people. There are five distinct enterprises and accepts referrals from the Employment Support Team (operated by Momentum), Job Centre Plus (Disability Employment Advisers), New Deal 25+ programme, Aberdeenshire Social Work Employment workers and self referral. Community Learning Healthy Minds Hilton Centre, Hilton Avenue, Hilton, Aberdeen AB24 4RE Tel: Fax: Hours: Mon Fri: 9.30am 4.30pm Pillar Aberdeen 20 Back Wynd, Aberdeen AB12 2JP Tel: Fax: Website: Reach Out Project Workers Educational Association (WEA) 163 King Street, Aberdeen AB24 5AE Tel: Website: Hours Mon Fri: 9am 4.30pm Reach Out Project is an innovative educational project for unemployed people, including those with learning difficulties or mental health problems, resident in Aberdeen City. 39

43 Mental Health Aberdeen (MHA) 1 Alford Place, Aberdeen AB10 1YD Tel/Fax: Website: Mental Health Aberdeen provides support services for people with mental health problems and educates people about mental health issues in Aberdeen and Aberdeenshire. Aberdeenshire Aberdeenshire Council provides services for people with mental health problems. Please contact your local social work office on page Community Dementia Team The service aims to ensure that people with dementia and those who care for them receive services which are co ordinated to meet their needs and help to maintain their quality of life at a high level. Open referral if a diagnosis of dementia has been made. Inverurie Staff Home, Inverurie Hospital, Upperboat Road, Inverurie AB51 3UL Tel: Fax: Hours: Mon Thu: 9am 5pm Fri: 9am 4pm This team is the contact for people registered with the following GP Practices: Ellon, Inverurie, Kemnay, Methlick, Newmachar, Oldmeldrum, Pitmedden, Tarves, Westhill Huntly 25 Gordon Street, Huntly AB54 8AN Tel: Fax: Hours: Mon Thu: 9am 5pm Fri: 9am 4pm This team is the contact for people registered with the following GP Practices: Alford, Huntly, Insch, Rhynie, Strathdon. 40

44 Moray Horizons Drop In Centre Moray Anchor Projects 10 Duffus Road, Bishopmill, Elgin IV30 4NP Tel: Fax: Website: Hours Mon: 11am 4pm Wed: 4pm 8.30pm Thu & Fri: 10am 4pm Sun: 12.30pm 4pm Horizons is a voluntary organisation for adults, aged 18 and over, experiencing or recovering from mental health problems. For self referral the signature of a healthcare professional is required on the referral form. 41

45 Community Mental Health Teams Referrals to Community Mental Health Teams are through GPs. Aberdeen Community (Adult) Mental Health Team Block A, Clerkseat Building, Royal Cornhill Hospital, Aberdeen AB25 2ZH Tel: Fax: The Community Mental Health Team provides support and guidance to people with severe and enduring mental illness and neurosis. This includes people with a dual diagnosis, such as mental illness and substance misuse (drug/alcohol). Aberdeenshire Community Mental Health Team Kincardine & Mearns and Marr Badentoy Business Centre, Badentoy Industrial Estate, Badentoy Crescent, Portlethen, Aberdeenshire AB12 4YD Tel: Fax: Supports people with mental health problems living in the Portlethen, Stonehaven and Mearns area, aligned to GP practices in Auchenblae, Banchory, Inverbervie, Laurencekirk, and Stonehaven. Banchory Social Work Office, 45 Station Road, Banchory AB31 5XZ Tel: Fax: Supports people with mental health problems in Deeside aligned to GP practices in Ballater, Banchory, Braemar, Tarland and Torphin. 42

46 Formantine & Garioch 1 st floor 1a, George Square, Inverurie, Aberdeenshire AB51 3XX Tel: Fax: Covers Alford, Ellon, Hatton, Huntly, Insch, Inverurie, Kemnay, Mintlaw, Oldmeldrum, Rhynie, Strathdon, Tarves, Westhill. Ellon 59 Station Road, Ellon AB41 9AR Tel: Fax: Moray Community Mental Health Team Mental Health Services (NHS Grampian) Pluscarden Clinic, Dr Grays Hospital, West Road, Elgin, IV30 1SN Tel: (main switchboard) or

47 Services for People with Learning Disabilities Aberdeen Community Learning Disability Team City Hospital, Park Road, Aberdeen AB24 5AU Tel: Fax: Hours Mon Fri: 8.30am 5pm Fri 8.30am 4.30pm This is a specialised service for adults with learning disability, jointly provided by Aberdeen City Council and NHS Grampian. The service also gives support to families and carers. The service is provided in day centres, health centres and the client s own home. Referral to the team is through a GP, doctor or social worker. Aberdeenshire Community Learning Disability Teams The Gate House Inverurie Hospital, Upperboat Road, Inverurie AB51 3UL Tel: Unit 12/13, The Green Berrymuir Road, Portlethen AB12 4UN Tel: Old Market Place, Banff AB45 1GE Tel: Fax: Aberdeenshire Council provides a Social Work and Care Management service to adults with learning disabilities and their families, enabling access to a range of services. Members of the public can make direct contact. Moray Community Learning Disability Team Highfield House, Northfield Terrace, Elgin IV30 1NE Tel: Fax: Hours Mon Fri: 8.30 am 5pm Offers support to people with a learning disability, their parents and carers, and to voluntary and professional groups dealing with people who have a learning 44

48 disability. Referral is usually by GP but members of the public can phone the team for advice. Archway (Respite Care and Housing) Ltd 71 Westburn Road, Aberdeen AB25 2SH Tel: Fax: Website: ENABLE Scotland ENABLE Scotland is committed to improving opportunities for people with learning disabilities and their. Please phone the national office of ENABLE Scotland to find out contact details of local groups in Aberdeen, Aberdeenshire and Moray. Tel: Website: PAMIS (Promoting a More Inclusive Society) Unit 5, Badentoy Business Centre, Badentoy Crescent, Portlethen, Aberdeenshire AB12 4YD Tel: Fax: jenny.pamis@btconnect.com Website: Hours Mon Fri: 9am 5pm PAMIS co ordinates support and work for families, carers and interested professionals, to try to ensure that each child or adult with profound and multiple learning disabilities has the best opportunities for choice, inclusion and quality of life. Families, social workers and healthcare professionals can make direct contact. 45

49 Sense Scotland The Gatehouse, Quarry Road, Northfield, Aberdeen AB16 5UU Tel: Fax: Hours Mon Fri: 9am 5pm Sense Scotland works with children and adults who have complex communication support needs because of deaf blindness, sensory impairment, learning or physical disability. Aberdeenshire Day Care Services Day care and adult resource services for people with learning disabilities are available in Aberdeenshire. Please contact your social work area office for information on what is available (see pages 11 13). Moray Community Care Day Centres Cedarwood Edgar Road, Elgin IV30 6YQ Tel: A day service for adults with learning disability within the Elgin area. Referral for day service can be initiated from various sources i.e. GP, Social Work, School/College, Psychologist etc but eventually all referrals will be processed through Community Care Officers/Local Area Co ordinators, who will carry out an assessment of the individual s needs. Keith Resource Centre 26 Mid Street, Keith AB56 5AH Tel: keithresourcecentre@moray.gov.uk Hours Mon Fri: 9am 4pm Registered Day Service for adults with Learning Difficulties. Access to the service either through your Care Manager or by contacting the Centre Manager. 46

50 Towerview Old Market Buildings, Leys Road, Forres IV36 1DS Tel Hours Mon Fri: 8.45am 4pm A day centre in Forres for adults with learning disability. For more information about accessing the service, please telephone Cornerstone Community Care All general enquiries: enquiries@cornerstone.org.uk Website: Aberdeen Atholl House, Guild Street, Aberdeen AB11 6LT Tel: Fax: Cornerstone respite care See page 49 North Aberdeenshire 12 Burnside Business Centre, Burnside Road, Peterhead AB42 3AW Tel: Fax: South Aberdeenshire Unit 6, Arduthie Business Centre, Kirkton Road, Stonehaven AB39 2NQ Tel: Fax: Moray Slioch, 3 South Street, Fochabers, Moray IV32 7ED Tel: Fax:

51 Services for People with Medical Problems Aberdeen Laryngectomy Club Speech and Language Therapy Department, Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN Tel: Website: Age Concern Office 4, Granitehill Enterprise Centre, Granitehill Road, Aberdeen AB16 7AX Tel: Website: Alzheimer Scotland Helpline: Aberdeen City Services 492 Union Street, Aberdeen AB10 1TS Tel: North Aberdeenshire Campbell Hospital, Park Crescent, Portsoy AB45 2TR Tel: North Aberdeenshire Services Peterhead 53 Windmill Street, Peterhead AB42 6UE Tel: Fax: South Aberdeenshire Services Stonehaven Arduthie Lodge, Kirkton Road, Stonehaven AB39 2QJ Tel: Fax: South Aberdeenshire Services Banchory Suite 3, Carlton House, 32/36 High Street, Banchory AB31 5FR Tel:

52 Moray Services Unit 8, Elgin Business Centre, Maisondieu Road, Elgin IV30 1QP Tel/Fax: Elgin Branch Tel: Aberdeen Dementia Carers Please contact Alzheimer Scotland in Aberdeen on page 48. Positive Dementia Group Open to Aberdeen and Aberdeenshire residents. Please contact Alzheimer Scotland on Tel: Cancer Link Aberdeen and North (CLAN) Caroline Place, Aberdeen AB25 2TH Tel: Fax: clanhouse.org Website: Clan is an independent charity for anyone affected by any type of cancer at any time from diagnosis onwards. Chest, Heart and Stroke Scotland Aberdeen Local Group North Tel: South Tel: Website: Cornerstone respite care Cornerstone Community Care, Suite 1A, Exchange House 28, Exchange Street, Aberdeen AB11 6PH Tel:

53 Dyslexia North East (Local branch of Dyslexia Scotland) Please phone to find about local support groups available in Aberdeen, Aberdeenshire and Moray. Multiple Sclerosis Society (Aberdeen Branch) See Stuart Resource Centre on page 21. Parkinson s Disease Rubislaw Church Centre (meeting venue), 1 Beaconsfield Place, Aberdeen AB15 4AB Tel: (answering system) pds.aberdeen@hotmail.co.uk Aberdeen Speakeasy (affiliated to Speakability) (Local self help group for people with aphasia in Aberdeen) Tel: (ask for Julie Philips) Sue Ryder Care Aberdeen Dee View Court, Caiesdykes Road, Kincorth, Aberdeen AB12 5JY Tel: Fax: Website: Dee View Court is a purpose built facility designed for people with neurological conditions such as Multiple Sclerosis, Parkinson s Disease, Huntington s Disease, stroke and brain injury. 50

54 Services for Carers Crossroads Care Attendant Schemes Crossroads works to support carers and recruits and provides trained care attendants to enable a carer to have a break from constant supervision. This support is provided at times when it is most needed and to suit the carer. Tel: (for information about services in your area) Website: scotland.co.uk Crossroads (Aberdeen) Care Attendant Scheme 5 Waverley Place, Aberdeen AB10 1XH Tel: crossroadsaberdeen@btinternet.com Hours Mon Fri: 8.30am 4pm Crossroads (Kincardine and Deeside) Care Attendant Scheme Crossroads Carers Centre, Barclay Street, Stonehaven AB39 2FX Tel: Fax: cross_roads@btopenworld.com Hours Mon Fri: 9am 5pm Crossroads (East Banff and Buchan) Care Attendant Scheme 19 Seaforth Street, Fraserburgh AB43 9BD Tel: Fax: elizabeth@crossroads.demon.co.uk Hours Mon Fri: 9am 3pm Crossroads also operates Saturday Clubs in Fraserburgh and Peterhead for children aged 5 to 18 years old with special needs or physical disabilities. Crossroads (Moray) Care Attendant Scheme Unit 1, Elgin Business Centre, Maisondieu Road, Elgin IV30 1QP Tel: crossroad.moray@btconnect.com Hours Mon Fri: 9am 5pm 51

55 VSA (Voluntary Service Aberdeen) 38 Castle Street, Aberdeen AB11 5YU Tel: Fax: Website: VSA Carers Centre Belmont Street, Aberdeen AB10 1JH Tel: Fax: Website: Hours Mon Fri: 10am 4pm, other times by appointment VSA Carers Point ARI Concourse, Aberdeen Royal Infirmary Tel: Hours Tue & Thu: 2pm 4.30pm VSA Carers Support Services Mental Health Clerkseat Building, Royal Cornhill Hospital, Cornhill Road, Aberdeen AB25 2ZH Tel: Although covers Aberdeen City area, information will be provided to those outside Aberdeen. Carers can self refer. VSA North Aberdeenshire Carers Centre for all North Aberdeenshire Carers Centre: Peterhead 5 North Street, Peterhead AB42 1JS Tel: Hours Mon Thurs: 9am 3pm 52

56 Fraserburgh 19 Seaforth Street, Fraserburgh AB43 9BD Tel: Hours Tues Thurs: 9am 3pm Turriff Unit 7, Turriff Business Centre, Markethill Industrial Estate, Markethill Road, Turriff AB53 4AG Tel: Hours Wed, Thu & Fri: 9am 3pm Wed & Thu by appointment VSA South Aberdeenshire Carers Centre 6 Arbuthnott Place, Stonehaven AB39 2JA Tel: office.stonehaven@vsa.org.uk Hours Mon Thu: 10am 2pm Gordon Carers Support Group 15a High Street, Inverurie, Aberdeenshire AB51 3QA Tel: carerssupport@gordonrural.org.uk Gordon Rural Action Huntly 55 Gordon Street, Huntly AB54 8EQ Tel: Fax: Home From Home Respite Care Scheme 93 High Street, Inverurie, Aberdeenshire AB51 3AB Tel: Fax: fostering.befriending@aberdeenshire.gov.uk The scheme provides complementary care and support to families in Aberdeenshire and organises regular respite stays for a child to help the parents/family get a break from daily caring Please contact the Children with Disabilities Respite Workers in Huntly ( ), Ellon ( ) or Inverurie ( ) who can refer you to this service. 53