Home support providers

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1 Home support providers in Richmond upon Thames This is a list of the home support providers either contracted to provide homecare for the Council or providing services in the borough. Inclusion in this directory is not an endorsement and we can take no responsibility for the quality of privately purchased services provided by the organisations listed. The Council does, however, closely monitor the quality of Council-purchased services. We aim to ensure information included in this directory is up-to-date and correct, but we cannot guarantee it has not changed since the last update of this document. Home support providers are regulated by the Care Quality Commission (CQC). To find the latest CQC report for each agency, go to click on search the care directory and enter the address and postcode to find the relevant service.

2 Contracted providers of home support services to the Council: Absolute Care Services CRG Homecare Mears Medacs 80 Crown Road St Margarets TW1 3ER Regus House 2 Sheen Road TW9 1AE b Power Road Chiswick London W4 5PY nd Floor, Surrey House Scarbrook Road Croydon CR0 1SQ Support for people with a sensory impairment, dementia, physical disability, mental illness, a special need, Acquired Brain Injuries, as well as those who need support with moving and handling daily living tasks and to access socially inclusive activities. Also support for carers. Satisfaction Level: April 2013 December % Home support, supported living and support services for adults, the elderly, children and young people. This ranges from drop-in services to full 24/7 support packages. Satisfaction Level: April 2013 December % For older people, people with a physical or learning disability or mental health needs and for those who are terminally ill or have sensory impairment. Satisfaction Level: April 2013 December % Home care / support workers for older people, children and families, plus respite, shopping and rehab support work. Satisfaction Level: April 2013 December %

3 Contracted providers of home support services to the Council: MiHomecare Ltd Plan Care Suite 1.6, First Floor 7 St John s Road Isleworth TW7 6NH Putney High Street London SW15 1SQ Homecare / support for older people, children and families, plus respite, shopping and rehab support work. Satisfaction Level: April 2013 December % Personal care, 24-hour live-in or ongoing care, night support, housework, cleaning, accompanied visits, emergency assistance, comfort checks, respite care, escorting to appointments. Satisfaction Level: April 2013 December %

4 Allied Healthcare Amber Home Carers Bluebird Care 35 Lower Richmond Road Mortlake SW14 7EZ st Floor Office, 51a Sheen Lane East Sheen SW14 8AB Electroline House 15 Lion Road Twickenham TW1 4JH Home support, medication assistance, general companionship, light household duties, cleaning / laundry, shopping, accompanied visits to appointments and social outings, night sitting / sleepover service, management of complex health needs. Short term care including respite and recovery after hospital. Practical care and personal care to elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care. Short term care, including respite and recovery after hospital. Practical care and personal care for elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care. Blue Ribbon Community Care 118 London Road Kingston KT2 6QJ Personal care, personal grooming, domestic care, shopping, pension collection.

5 Carewatch Richmond Carewatch Kingston Talbot House Imperial Drive Rayners Lane Harrow HA2 7HH hillingdon 391 Ewell Road Surbiton Surrey KT6 7DG kingston-upon-thames Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues. Personal care, bedtime assistance, help with medications, through-the-night care, hospital aftercare, domestic tasks and shopping, companionship and escorting. Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues, including personal care, bedtime assistance and assistance with medications, waking or sleeping night support, re-enablement support after hospital discharge, light domestic tasks, shopping, companionship and escorting to and from activities. Crossroads Caring for Carers 1 Beverley Court 26 Elmtree Road Teddington TW11 8ST Flexible breaks for people with long term conditions, carers and their dependents, respite and care services, personal care, waking nights / sleepovers, practical / emotional support, assistance with medication, help with paperwork, long term conditions, dementia, stroke, Parkinson s, palliative care, elderly frail, specialised high dependency care.

6 Cura Care Homecare Direct Independent Care Ltd Dynasty Care Ltd Eleanor Nursing & Social Care Ltd 80a Landor Road Clapham London SW9 9PE Thames House 7 Mount Mews Hampton TW1 3QS First Floor, Jubilee House 19-21, High Street Whitton TW2 7LB Uxbridge Road Hanwell W7 3SR Short-term care, from occasional drop-in sessions to round the clock, live-in care, including both domestic and personal care and catering for older people with dementia, people with physical disabilities and anyone discharged from hospital. Personal care and support for people in their own homes. Health and social care, including domestic services. From occasional care or support to 24/7 live-in care, people suffering from dementia or other mental health issues. People with physical / learning disabilities, sensory loss, or dual sensory loss, children and their families, people who require care after a stay in hospital, palliative care, respite for family carers.

7 Home Instead Ltd Prestige Nursing Phlystar Suite 9, Crest House Church Street Teddington TW11 8PY West Barnes Lane Motspur Park New Malden KT3 6JF Cliveden House Victoria Villas Richmond TW9 2JX Range of non-medical services. Companionship, home help and personal care, including washing, bathing, meal preparation, medication reminders, light house-keeping (cleaning, tidying), errands, medication collection, light shopping, accompanying to appointments, outings. For people of all ages, including children. Personal care, personal grooming, domestic care, shopping, pension collection Right at Home Wimbledon, Putney, Kingston, Richmond One Hardwicks Square Hardwicks Way Wandsworth SW18 4AW wimbledon-putney-and-kingston Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping.

8 Right at Home Twickenham, Richmond, Weybridge Seva Service Ltd The Old Stable Yard 123a Station Road Hampton TW12 2AL twickenham 5 Kew Road Richmond TW9 2PR Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping. Providing care to adult, requiring help to cope with disability, sensory impairments, illnesses or dementia. We provide light household duties, nonmedical services and medication prompts.

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