For enquiries & complaints contact the Interpreting and Translation Services (ITS) Co-ordinator on Tel:

Transcription

1 Interpreters & Transcription Services Fact sheet Islington Council s Services LBI s Interpreting & Translation Service (ITS) Room 206 Highbury House 5 Highbury Crescent N5 1RN Tel: Fax: marie.arabanos@islington.gov.uk For enquiries & complaints contact the Interpreting and Translation Services (ITS) Co-ordinator on Tel: Interpreters Interpreters are booked directly through the of cers using the lists available from their managers. If you are unable to book, or their isn t an interpreter available for the language you require then the ITS hold a list of Islington approved interpreters of which fees vary. Translation Translations of short letters to individual clients are organised directly by of cers. When the Council are unable to offer translators they will be able to provide details of agencies from a list made available to them of approved agencies used by Islington Council. Rates of pay for interpreting 15 per hour (minimum engagement time one hour) per subsequent half hour interpreting per 15 minutes telephone interpreting (minimum fee 5.00). Cancellation fees: 7.50 if less than 48 hours notice is given Travelling Costs: Return fares by public transport are paid on production of evidence. Rates of pay for translators 8.00 per 100 English words typed translations at rate for documents of less than 200 English words per 100 English words for page layout per 100 words for external checking and proofreading. Cancellation fees: 7.50 if less than 48 hours notice is given. If the translator has started work on the document then the full fees of what has been translated will be paid or the minimum cancellation fees, whichever is the greater. Method of Payment Gross. Inland Revenue has classi ed freelance interpreters / translators as self - employed. Interpreters/Translators must be paid promptly. Agencies recommended by Islington Council will have varying rates and methods of pay.

2 Islington Council s British Sign Language Interpreter. Debbie Conway 166 Upper Street N1 1XU Tel: (Direct Line) Tel: (Main Reception/Support Service) Minicom : Fax: debbieconway@islington.gov.uk Islington Council has a full time Sign Language Interpreter. This is a free service, which you can use whenever you use any council service. You can use the Sign Language Interpreter for anything to do with the Council. For example: Social Services: e.g. when you have appointments with a social worker. Housing: e.g. when having appointments with housing of cers to talk about rent arrears, Council tax, repairs etc). Schools run by Islington Council: e.g. when attending parents evenings or having meetings with teachers. Sports and Leisure Centres. If you are unsure whether you can use the council s interpreter for your appointment, please contact Debbie Conway directly. Interpreters are provided free by the RNID for health appointments within Camden and Islington. You can get an interpreter for: Doctors surgeries, NHS Hospitals, Community Health Centres and Clinics (within Islington & Camden). If you want an interpreter for a health appointment, please contact the RNID on: Tel: /8066 Minicom: Fax: Emergency Tel No. (after 5pm): The Sensory Disability Team 166 Upper Street N1 1XU Tel: Fax: Minicom: Website: The Sensory Impairment Team provides borough-wide specialist services for people who are deaf or hard of hearing, blind or partially sighted and those who are deaf and blind. They also carry out assessments and identify accessible equipment in order to enable people with sensory impairments to maintain independence at home.

3 For Deaf or Hearing Impaired RNID Communication Services Unit (CSU): and the South East RNID South East CSU Featherstone Street EC1Y 8SL Tel: (Information Line) Tel: /8064 (CSU) Fax: Textphone: Website: If you have an emergency call outside of ce hours (for example, police or medical), please call Tel/Textphone: Sara Ulfsparre is the Communication Services Co-ordinator and will be able to provide you with details of communication support in your area. There are a wide range of services provided by the Communication Services Units covering the whole of the UK. These include: Sign Language Interpreters - British Sign Language (BSL) Interpreters, Sign Supported English (SSE), Video Interpreting, Lipspeakers, Notetakers, Speech-to-text operators (Speed Text and Palantype), Deaf/blind interpreters. It is also possible to hire equipment including induction loops. Prices for these services vary so you should contact the Communication Services Unit directly. When you are booking up for the communication services you should let them know details of your appointment, event, meeting at the Communication Services Unit with as much notice as possible. Prices vary but in many situations, the communications service can be paid for by your local council, health authority, agency or organisation. Full-time students often get nancial support from their Local Education Authority or receive a Disabled Students Allowance in order to pay for communication services. Your local CSU Co-ordinator will be able to give you more details. Royal Association for Deaf People (RAD) RAD Interpreting Service The Pines Lynderswood Farm Road Braintree Essex CM77 8QN Tel: Fax: Text: interpreting@royaldeaf.org.uk Website: The Royal Association for Deaf Peoples Interpreters Service will be able to provide interpreters. They are based at The Pines and they are af liated with the Royal Association for the Deaf who also have an Equipment/Hearing Advisor based at St Marks Centre for Deaf People. The

4 Interpreting Service is available Monday to Friday from 9.00am pm and you should contact them directly regarding a price list. Royal Association for Deaf People (RAD) St Marks Centre for Deaf People Equipment/Hearing Advisor - Val Collins RAD St Marks Centre Cottage Place Chelmsford Essex CM1 1NL Tel: Fax: Text: Website: The St Marks Centre for Deaf People have an Equipment/Hearing Advisor - Val Collins who is available Mondays and Wednesday. She will be able to provide information on loan of equipment such as hearing induction loops and general advice on Communication Support. They have a Communication Support Directory which can also be found on the RAD website. Royal Association for the Deaf People (RAD) Head Of ce Walsingham Road Colchester Essex CO2 7BP Tel: Fax: Text: info@royaldeaf.org.uk Website: Royal Association for the Deaf People (RAD) helps people get the most out of life. They offer an Information & Advice Service, Centres for Deaf people, training and interpreting & communication support. They have a number of different of ces providing these services including the RAD Head Of ce, the RAD Interpreting Agency and St. Marks Centre for Deaf People. If you require an Interpreter? The RAD s UK Communication Support Directory will enable you to nd contact details for agencies, interpreters, lipspeakers, speech-to-text reporters, notetakers, communication support workers and deaf/blind interpreters. Before you book your interpreter Be sure of the type of sign language interpreter that you require. Consider the type of event that you require the interpreter for Give as much notice as possible. Give the full address and contact details and a map if possible, plus the name of the client the interpreter will be interpreting for. Give the start and nish times together with the purpose for the event and forward any preparation material to the co-ordinators as soon as possible, to assist the interpreters. The fee for the

5 interpreter s services should be agreed when making a booking. The City Lit Institute Centre for Deaf People Connaught Hall 41 Tavistock Square WC1H 9EX Tel: (Melinda Napier) Tel: (Interpreters) Fax: m.napier@citylitac.uk Website: The City Lit run BSL Training Courses for interpreting, their courses include BSL Stage 1, 2 and 3, Deafblind Guiding Skills, Lipreading/Lipspeaking, advocacy skills for Deaf people and many others. They are able to provide interpreters from 1st September 2004 and Melinda Napier can be contacted at Connaught Hall to arrange this. Centre for Deaf People Connaught Hall 41 Tavistock Square WC1H 9EX Tel: Fax: cfdp@citylit.ac.uk Website: The Centre for Deaf People offer courses for the Deaf & Hearing Impaired and they should be contacted at the above address. They also have the Head of ce at which courses are often based at The City Lit, 16 Stukeley Street,, WC2B 5LJ. Tel: For Blind or Visually Impaired In addition to services provided by the Council s ITS service. RNIB Royal National Institute for the Blind 105 Judd Street WC1H 9NE Tel: RNIB Helpline: Website: The RNIB Helpline provides: Information, support and advice for anyone with serious sight problems. The Helpline is open Monday to Friday from 9.00am pm. They provide a rapid transcription service for 6.50 with a set up charge with an additional 7.00 per page for Braille, audio, or disc or alternatively an additional 5.00 for large print. They do

6 not provide a price list as prices for larger documents vary and you should contact them directly for quotes. Action for Blind People Verney Road, SE16 3DZ Freephone Helpline: Tel: Fax: info@afbp.org Website: Action for Blind People is a national charity, they have a national Information & Advice Centre with up to date resources and close contact with other service providers. They provide a Freephone Helpline from Monday to Friday 9.00am pm and all of the information that they provide is free and impartial. They are unable to provide a transcription service but will be able to refer people on to other organisations. Supplies of Action for Blind People s own publications are all available in clear print, Braille, on tape or computer disc, or they can them to you. Metropolitan Society for the Blind Lantern House, 102 Bermondsey Street, SE1 3UB Tel: Fax: enquiries@msb.gb.com Website: The Metropolitan Society for the Blind and partially sighted is a national charity providing grants for holidays and equipment. They presently do not offer transcription services. Disability Action in Islington (DAI) - Transciption & Brailling Services. Disability Action in Islington Upper Street N1 0NP Tel: Fax: Minicom: daii@compuserve.com Website: DAI s hearing induction loop is unavailable to hire at present. If you would like to hire the induction loop then contact Tess McManus via at the of ce. She will forward your details accordingly if and when the service resumes.

7 The Braille Service is also currently suspended and again should you require this service then contact DAI directly and again they will forward your details appropriately if and when the service resumes. In the meantime, details of other organisations offering hearing induction loops, interpreters, transcription to print, disc, audio tape, large print, or pictorial format will be available. For Learning Dif culties Disability Action in Islington (DAI) Disability Action in Islington (DAI) is presently unable to provide its transcription service that produces documents that are easy to understand/pictorial formats. Tess McManus s contact details are under the DAI Transcription Services section above should you require to contact DAI s transcription service sometime in the future if and when it resumes People First 3rd Floor 299 Kentish Town Road, NW5 2TJ Tel: Fax: general@people rstltd.com Website: rstltd.com People First is run by people with learning dif culties campaigning for equal rights and they give information, training and advice to other people. They are able to provide information in accessible formats and you should contact them directly for quotes for this. People First have produced a set of CD s with a pictorial dictionary together with a book called Access to Pictures for use in producing information that is accessible to people with learning dif culties. The Access to Pictures set is available for purchase by sending a request together with a cheque made payable to People First at the address above. The price for the Access to Pictures set is as follows: For self advocacy user groups for people with learning dif culties the price is 45 (including postage and packing). For voluntary sector organisations the price is 85 (including postage and packing). For statutory sector organisations the price is 125 (including postage and packing). Change Unit Ranhay Road Leeds LS7 1AB Tel: Fax: Minicom: changepeople@btconnect.com

8 Website: Change are a user led organisation that produce a picture bank of images for use in producing documents that are accessible to people with learning dif culties and also make organisations information accessible. Centre Camden Road N7 OSJ Tel: Fax: family@centre404.org.uk Website: Unavailable at present. Centre 404 (formerly Islington MENCAP) has been a highly successful parent-led organisation providing support and information to parents of children with special needs. They provide home visits, regular newsletters and are able to assist with transcriptions for which you should contact them directly. Disability GO & Direct.gov Disability Unit Level 6, Adelphi 1-11 John Adam Street WC2N 6HT feedback-disability@dwp.gsi.gov.uk Website: Website: Disability GO is a new Government website to enable people to obtain up to date information on disability issues in combination with there other major website Directgov. which will provide more information on civil rights along with internet links.