Dedicated and VPS Cloud Hosting

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1 Why Choose Netregistry? As Australia s premiere hosting and domain specialists, we pride ourselves on delivering a business partnership to our customers that is backed by reliable infrastructure and proven service. Dedicated and VPS Cloud Hosting Build a business partnership 24x7 network maintenance 99.99% service level guarantee Reliable world class hosting infrastructure Fastest possible server connections via our cloud For businesses with high traffic websites, multi websites or house high end digital applications; dedicated and VPS hosting is the ideal choice to ensure security, reliability and maximised uptime. Just as your business has grown, so have technological advances with hosting. Netregistry stays in the forefront of these changes to provide you a breadth of choice at a competitive price Netregistry were the first in Australia to provide a full cloud hosting infrastructure in Our VPS Cloud environment is powered by VMware and only uses trusted world-leading technologies to form a high availability VPS solution with failover capabilities. Netregistry has over 100 staff, providing 24x7x365 customer support; and specialist technicians dedicated to migration and post-launch processes. Netregistry s infrastructure is housed at two world class Sydney based data centres: Global Switch in Pyrmont and E3 in Alexandria. Both centres have fully redundant Tier One provider links allowing fast server access by you and your customers 24x7x365 with a 99.99% SLA. Call us today to see if Netregistry can be of service to you. 20 April

2 Dedicated Hosting Add-On Support Services High-end Intel performance with full control. Even with your own dedicated IT professionals managing your dedicated server, you will want an experienced team that you can trust and rely on to minimise risk to your business and provide an additional layer of support tools. If you expect high volume traffic to your website, run multi-transaction applications or require a hosting service with stability, many features and full control; then a Netregistry Dedicated Hosting solution might be for you. Netregistry have hired an expert team of Linux and Windows professionals to assist with all your dedicated hosting requirements, providing you with a number of solutions to cater for varying needs. Netregistry s higher end Dedicated Hosting packages feature Intel Quad Core E5500 Series processors for enhanced processing speed with high-performance SAS hard drives and RAID10 disk configuration, so your data will stay secure and protected. Add-On Service Options Monitoring services come included with your dedicated hosting from Netregistry. These include server polling, monitoring of variety of services listed below, alerts and outage reporting. For increased service inclusions, there are Advanced Monitoring and Extended Support Plus options available. We will provide a tailored dedicated hosting option to suit your specific needs. VPS Cloud Hosting Add-On Services Monitoring (Free) Advanced Monitoring Extended Support Plus 5 min server polling Monitoring of the following services (http, https, SSH, DNS, ICMP, MySQL, FTP, http-8080, SMTP, SQL, IMAP, POP3) alerts for service UP/DOWN Outage reporting Lightning fast performance with huge bandwidth. With plenty of space on our IBM nseries SAN device, you take advantage of our highly sophisticated cloud hosting infrastructure with the added security and flexibility of running your own virtual server within the Netregistry cloud. SMS alerts Multiple address for alerts Resource monitoring and graphing via SNMP inc system uptime load average memory stats CPU stats ICMP stats Backup Arkeia Backup 40Gb of commercial backup Security 2. Monitoring Netregistry s high availability VPS Cloud plans feature both single and multi core options for exceptionally fast processing IBM power and scalable RAM, storage and data transfer needs. All this is connected to two Tier-1 provider links and PIPE, for the fastest possible delivery to end user browsers. Advanced Monitoring Extended Server Support Plus Whether you re a reseller looking to host a large number of clients, a creative agency juggling various digital campaigns or a corporation with a high performance website, storage or SaaS platform hosting requirements, a Netregistry VPS Cloud Hosting solution can be of help. Sophos anti-virus Initial Server Hardening Windows / Linux updates One hour free professional services 3.

3 Extended Support Plus Advanced Monitoring (inc. with Extended Support Plus) Server monitoring is crucial for anyone concerned about hosting performance. Real-time reporting and alerts allows you to respond rapidly and appropriately to issues or trends. Advanced Monitoring Server Hardening Self-Managed Backup (40GB) Automated Updates SOPHOS Anti-Virus One hour professional services You will receive accurate and current data for 17 important areas, including uptime, load average, connections, memory, CPU, ICMP and many more. 24 hours a day, you always have full control of your monitoring service through Netregistry s online console. For improved reporting and analysis, you can collate results and data for selected time periods. Custom selections also available Extended Server Support Plus, you ll get tools and services you need to make sure your server is optimally managed 24x7 against security and stability threats. In the event of server failure, alerts will be sent to your as well as an SMS to your nominated mobile phone. How it Works Features and Benefits On acceptance of an extended support contract, our dedicated team will complete an initial security audit of your server; completing a number of security updates, tightening vulnerabilities, configuring local firewall applications and setting up server monitoring. Your engineers will be notified via SMS and in the event of system downtime. Features and Benefits SMS alerting Netregistry keeps you aware of any change to the status of your server, day or night. Respond quickly if your server develops a problem. Comprehensive security measures Enterprise grade anti-virus and server hardening services defend your server against malicious practices. Disaster recovery In the event of a total hardware failure, recover your server with enterprise grade backup. 4. SMS alerting Netregistry keeps you aware of any change to the status of your server, day or night. You can respond quickly if your server develops a problem. Multiple s for alerts We understand the importance of customer communication, including the need for multiple contact points within your organisation. Detailed reporting Stay informed with accurate data and graphs of system uptime, load, memory, CPU and ICMP. 5.

4 Server Hardening (inc. with Extended Support Plus) Self-Managed Backup (inc. with Extended Support Plus) Server hardening is designed to save you time and resources. Netregisty s expert security team will optimise your dedicated environment and make a series of modifications to your operating system and control panel installation to enhance the reliability of your server. Netregistry offers a self-managed backup service allowing fully redundant and off-site storage of data with a full graphical user interface. Based on Arkeia - a proven enterprise backup solution for businesses - the Netregistry backup service copies your data automatically, based on your chosen backup schedule. All of your data can be restored fully or individually to the original location on demand, or retrieved as a download. Netregistry also performs many other security tweaks to your server. All unnecessary services are disabled, SSH is hardened and kernel variables modified to add additional security. Why Arkeia? We can lock down your server quickly and make sure you re getting the best performance possible. 1. Arkeia has been chosen as the backup solution by more than 7000 enterprises in 70 countries. 2. Fast backups and restores as Arkeia s architecture enables 248 simultaneous flows of data for exceptional speed. 3. Self-manage your own restores, quickly and easily. Linux Server Hardening Specifications Servers fully patched Software firewall installation/configuration Login Failure Daemon Linux Socket Monitor Remove unused processes Install Logwatch OpenSSH configuration check Rootkit Hunter Chkrootkit Name server configuration check Apache tune and check MySQL tune and check Secure /tmp /var/tmp /dev/shm Delete unnecessary OS users Remove SUID/GUID from binaries Features and Benefits Full GUI interface, customisable for daily, weekly or monthly backups Backup storage space on a fully redundant off-site backup server Full or partial restore on demand Flexibility to increase storage quota if and when required Specialist experience Netregistry have built a solid, reliable backup platform through years of expertise and feedback from our customers. This platform allows for rapid disaster recovery when you need it most. Infrastructure advantage Save on IT costs by taking advantage of our backup infrastructure. Set your backup requirements based on your expected usage and replace internal costs with a standard monthly fee. Security Your valuable business data is housed within one of Australia s leading data centres, providing the highest levels of security and performance. Quick data recovery Your business data is stored on a highly redundant and reliable storage array. Arkeia backup architecture means disaster recovery has never been quicker or easier. Speed up restores from hours to minutes. Flexible/scalable As your business grows, so will your backup storage requirements. Netregistry gives you the flexibility to expand or reduce your backup capacity as needed. Windows Server Hardening Specifications Configure Windows Security Policy Disable or delete unnecessary users, ports and services Uninstall unnecessary applications Configure basic software firewall rules Configure auditing rules Disable unnecessary shares Configure drive encryption if requested Apply all updates and hot fixes 6. 7.

5 Firewall Security Don t risk intrusion or threats to your services that could compromise your business and customers. A Netregistry Firewall is your first line of defence against hackers and malicious viruses attempting to get at your valuable data. We take data security seriously which is why we use a dedicated Fortigate 80c VDOM firewall. However, we can provide alternative products if you have more specialised requirements. Benefits of a Netregistry Firewall Load Balancing High performance Protects against internal and external attacks, now and into the future High grade UTM security features Ensures the network is protected against all manner of attacks Integrated anti-virus Stops viruses, spyware, adware and other malware Integrated anti-spam Blocks unwanted from known spammers and phishers Integrated web filtering Controls/blocks access to malicious web sites Integrated IPS (Deep Inspection) Prevents application-level attacks from flooding the network Expert management Our certified experts will set up and configure your firewall hardware to your individual business requirements. Our team remains on hand to resolve problems or replace any equipment when required Compliance If your business handles private or sensitive customer information and payment data, you will most likely need to show compliance with certain data security regulations. A Netregistry Firewall may satisfy many of these requirements. Load Balancing squeezes more performance from configurations of two or more web servers; especially those at risk of traffic spikes; large e-commerce websites, social media networks and ad serving platforms. Netregistry employs F5 Big IP load traffic managers delivering high availability, improved performance and access control. This technology disperses traffic evenly across your servers to prevent one from becoming overloaded to the point of failure. If one server fails, traffic is automatically and instantaneously diverted to the remaining servers. Hardware specifications Model Number: F5 BigIP 3400 Firewall Management includes: Initial setup and configuration Unlimited modification of firewall rules Max throughput 1Gbps Max concurrent connections 4 million Max layer 4 requests / sec 110,000 Max layer 7 requests / sec 35,000 Max number of servers load balanced by a single VIP : 1000 Supported load balancing algorithms: Network Attached Storage Devices For customers requiring additional storage we offer a high performance network storage solution to meet most requirements. The solution is configured RAID 5 in either 2TB or 6TB sizes. The devices can be daisy chained for bigger requirements. Round Robin Sticky Session Least Connect Custom selections also available Benefits of Load Balancing The unique online RAID capacity expansion and online RAID level migration allow you to expand the storage capacity of the RAID configuration and upgrade the RAID level without turning off the server. The RAID recovery feature also secures the server data against accidental removal of the hard drives. Plan for growth while avoiding downtime With Netregistry s F5 BIG-IP hardware, you get the industry s most advanced load balancing and monitoring capabilities. The BIG-IP allows you to easily add physical or virtual servers and redirect traffic away from issues affecting specific servers. Secure your applications and data BIG-IP Load Balancer uses a suite of security services to protect your most precious resources - the applications running your business. Add modules for secure access, spam reduction and application protection for advanced security options. Reduce server, bandwidth and management costs Simplify system management by consolidating security, acceleration and availability in one easy platform. You can significantly reduce operational costs by using fewer servers, less bandwidth, less power and less cooling - while reducing the time spent time managing your infrastructure. Australia s fastest network connection Just as we distribute the hosting load across multiple servers, we also share the bandwidth load across internet connections from Telstra, Uecomm (Optus) and PIPE. Faster load times for you and your customers. Specifications CPU Marvell GHz DRAM 512MB DDRIII RAM Flash Memory 16MB Hard Disk Drive 4 x 3.5" esata I/II hard disk drive (HDD) Network throughput 1Gb 8. 9.

6 Server Software Netregistry supports a wide range of operating systems and server software. We have a range of Linux and Windows servers and strive to provide the latest server releases as they become available. Microsoft Leveraging our SPLA licensing relationships, we can rent many popular Microsoft applications on a month by month basis. Database Applications Netregistry offers free MySQL - included in standard Debian and CentOS server installations. We also offer both the free and commercial versions of Microsoft SQL Server 2008 as an add-on for windows environments. Anti-Virus * SOPHOS Endpoint security and data protection is a single application capable of dealing with both malware and data protection. Endpoint delivers anti-virus and antispyware protection, client firewall, data loss protection and content monitoring. Get the best preventative filters and data protection and save time, money and resources. Control Panels Netregistry offers a number of popular control panels to provide your choice of hosting management for both Windows and Linux environments 1-3 Smail St, Broadway NSW 2007 netregistry.com.au Automated Updates (a) Linux Kernel Updates * Linux distributions need a reboot about once a month to install important kernel security updates. However, Ksplice easily automates the process and does not require you to reboot the server. Our support team will install the Ksplice extension to your dedicated environment and maintain the kernel updates on a monthly basis whilst your server is running. No reboot of the operating system means no interruption to your service. Benefits of Kernel Updates No performance impact: Ksplice updates running systems without a negative impact on performance. Save time by updating your systems automatically. No downtime from needing to reboot (b) Windows Security Updates * When necessary, Microsoft releases security updates on the second Tuesday of each month. The Netregistry dedicated hosting team will monitor the Microsoft security releases, install the monthly updates to your environment and reboot your machine at a time that conveniences you. Benefits of Windows Security Update service: Peace of mind: Your system will be running the latest security updates direct from Microsoft keeping your system up to date, secure and stable. Save Bandwidth: We will update your system from a Microsoft security update located within our network. Convenience: Updates are scripted and servers are rebooted automatically after business hours or at a time specified by you. Reporting: You will receive a monthly of all updated applied to your system. * These are included with Extended Support Plus 10.