How To Encrypt An From A Cell Phone To A Pc Or Ipad (For A Partner) With A Cisco Encryption Solution (For Partners)

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1 New PHI & PII Encryption Solution (Partner Notification) In a continuing effort to utilize the advantages of security while at the same time protecting clients private information, the Department of Health and Welfare is enhancing its security with the Cisco IronPort Encryption Appliance. The new solution will go live on Saturday, February 9 th, replacing our current ZixMail product. All outgoing e mails containing Protected Health Information (PHI) and Personal Identifiable Information (PII) will continue to be encrypted with the new solution. As a partner, you may receive encrypted e mails from DHW. When an encrypted message has been sent, you will receive an e mail that looks similar to the following: The message provides an encrypted attachment known as a Cisco Registered Envelope. You will need to open the attachment and login to view the message. The first time you receive a Registered Envelope notification message, you will need to register for an account. Please follow the steps below. Step One: Save the Encrypted Message File Attachment to Your Hard Drive When you receive a Registered Envelope notification message, you need to open the file attachment to view the Registered Envelope. For best results, double click the file attachment (Securedoc_date_time.html where date and time represent the time stamp appended at the time the mail is sent) and save it to your hard drive before opening it, as shown here.

2 Note: The dialog box for saving an attachment may look different, depending on your program, or if you use a web mail site, such as Yahoo!, Gmail, or Hotmail. Step Two: Open the Attached File Open the attached file (securedoc_date_time.html) file, it will display in your web browser. The Registered Envelope is displayed. Step Three: Click on the Register Button to Enroll with the Service Click the Register button on the Registered Envelope to enroll with Cisco Registered Envelope Service. Registration Page is displayed.

3 Complete the online registration form and click the Register button at the bottom of the page to create a user account. There is no charge to enroll with and use the service. Note: The password you set never expires After you complete the form and click Register, the following confirmation page is displayed. Step Four: Activate Your Cisco Registered Envelope Service Account

4 Check your inbox for an activation message from CRES (Cisco Registered Envelope Service). If the is not in your inbox, check the spam or junk folder in case the activation message was filtered. The following example shows a typical activation message. In the activation message, click the link to activate your user account. After activating the account, the following page is displayed.

5 Step Five: View the Registered Envelope Again and Enter Your Password Return to the Registered Envelope. The Register button is no longer displayed on the envelope. An Open button appears in its places, as shown here. Enter the password for you Cisco Registered Envelope Service user account, and click Open. The decrypted message is displayed in the browser window. After you open a Registered Envelope, you can click Reply to send a Secure Reply message or click Forward to send a Secure Forward message. When you send a Secure Reply or Secure Forward message, the recipient receives a Registered Envelope containing the encrypted message. How do I view an encrypted message on my cell phone? To view an encrypted message on a mobile device, such as a cell phone, forward the encrypted message to to receive a mobile login URL on your phone. The message will be available using the mobile login URL for 8 hours.

6 Support Information Additional support information is provided at: Problems with Cisco IronPort should be reported to the Applications Support Desk at Option 1, 3 or send an to the Application Support Desk at

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