2 Hello. MailChimp has a lot of great merge tags that can help you customize your campaigns. You can use these merge tags to dynamically add content to your . With merge tags, you can include your subscribers first and last names to make them feel special when they receive your . You can customize your s based on interests your subscribers selected when they signed up for your list. You can dynamically add the subject line and current date to the body of your . You can use merge tags to add links that allow your subscribers to share your campaigns on social networks, and add a sidebar that includes your Twitter profile information. The list goes on. This guide will show you how to use merge tags and what they look like when they re live. If you have any questions that aren t addressed here, feel free to contact our support staff. We ll be happy to assist you. Now, let s get started.
3 Formatting Custom List Information You can create your own merge tags based on information included in your list, such as subscribers names and interests, and then use MailChimp s formatting tags to format them. For example, you may collect list members first and last names, locations, and interests when they sign up for your newsletter. You can use merge tags to personalize a newsletter by including members names the salutation. Here s how you do it: 1. Click Lists from within your MailChimp dashboard. 2. Select the list. 3. Choose List Fields and * MERGE * Tags from the Settings pull-down menu. 4. Choose a list value such as FNAME (first name), or add your own merge tag if you've collected other information about your list.
4 You can also add your own merge tags if you ve collected other information about your list, like interest groups. You can add up to 30 custom fields in your signup form. That seems like an awful lot of information, but if you collect data like location, age, gender, and various interests, you can create sophisticated campaigns that target different segments of your list. Now that you know how to locate and create custom tags with your list information, here are some ways you can format the tags. * TITLE:YOUR_MERGE * Suppose you d like to include the first name of each of your subscribers in the you send them. However, you re not sure if all your subscribers properly capitalized their first names when they signed up for your list. One
5 person may have entered his name as JOHN and another might have signed up as sally.
6 To make sure the names are displayed correctly in your , you can use * TITLE:FNAME * and it will convert them to John and Sally when you send your . Here s what the merge tag looks like when you add it to your template: And here s how it appears when your subscribers receive your
7 Predefined Values In the example above, your customer s first name is dynamically merged into the campaign when you send. But what if you don t have your customer s first name? You may have her address, but not her first name. In this case, make sure you don t leave a blank space where his first name should be. Instead of Time for a Check-Up,!, a predefined value can fix this scenario to say, Time for a Check-Up, Valued Customer! You can create predefined values in the Signup form editor. 1. From the Lists tab, click Forms for the appropriate list. This will take you to the signup form. 2. Click the field you want to give a predefined value, and modify the field settings. Click Save Field. Here s what your would look like without name or predefined value: Not very professional, right? Here s how it looks without a name but with a predefined value. Much nicer:
8 * LOWER:YOUR_MERGE * Similar to the * TITLE:YOUR_MERGE * tag above, this tag makes everything in the content of your custom field lower case. If a subscriber were to enter BANanaS in a custom field, this tag would change it to bananas in the newsletter.
9 * UPPER:YOUR_MERGE * This one makes everything in the content of your custom field upper case. If a subscriber were to enter BANanaS in a custom field, this tag would change it to BANANAS in the newsletter. * URL:YOUR_MERGE * When you click Track HTML clicks in the Setup step of the campaign builder, MailChimp automatically finds all your links and changes them to redirect URLs on our server. That way, when someone clicks a link in your , they re sent to MailChimp, then immediately redirected to their intended destination. That s how we re able to track clicks. You may have a situation where you only want to track certain links in your
10 , but not all of them. For example, maybe you re sending links to sensitive financial information and you don t want the links redirected through MailChimp s servers. In that case, you can leave the box unchecked, and add this merge tag to URLs you want us to track.
11 * HTML:YOUR_MERGE * This tag prints all the content of your custom field without escaping. For example, if the content of your field includes "Bananas!", using a merge tag like * UPPER:YOUR_MERGE * would change the content to BANANAS! in your . In other words, that merge tag just strips HTML tags without recognizing them. This merge tag passes the HTML tags through, so the content would be rendered Bananas! in your .
12 Campaign Information These tags display various details of your campaign and dynamic date insertion. * MC:SUBJECT * This merge tag adds the subject line of your into the body wherever you place the tag. Note, however, that it does not work with A/B split tests. Here s what the merge tag looks like when you add it to your template:
13 And here s how it appears when your subscribers receive your * MC:DATE * This tag shows the current date as month/day/year. * DATE:FORMAT * This tag is a more customizable version of * MC:DATE *. It shows the current date in a format that replaces FORMAT. For example, * DATE:m/d/ y * will show the numeric month, numeric day and numeric year, separated by slashes. * * The * * merge tag pulls in the recipient s address into your content as listed in your list database. Here s what the merge tag looks like when you add it to your template: And here s how it appears when your subscribers receive your
14 * FORWARD * This tag adds a link that allows your subscribers to forward your to others. Now, that s not very helpful because the subscriber doesn t understand what the link is for or where it goes. So you have to do a little extra work in order to make this tag useful. Instead of dropping the tag in the editor, click Source, then add the tag within the <a href="* FORWARD *"> HTML. That way, the subscriber will see the tag as a link they can click, and the link will take them to a page where they can forward your . That way, the subscriber will see the tag as a link they can click, and the link will take them to a webpage where they can forward your . translation If you re sending your list to a multi-lingual audience, you may want to consider using this tag so your readers can translate it into their own languages. Just use the tag with the two-letter language code of the language the is written in, and we ll add a list of all the other languages available for translation. * TRANSLATE:XX * Arabic: AR Bulgarian: BG Catalan: CA Chinese (Simplified): ZH-CN Chinese (Traditional): ZH-TW Croatian: HR Czech: CS Danish: DA Dutch: NL
15 English: EN Filipino: TL Finnish: FI French: FR German: DE Greek: EL Hebrew: IW Hindi: HI Indonesian: ID Italian: IT Japanese: JA Korean: KO Latvian: LV Lithuanian: LT Norwegian: NO Polish: PL Portuguese: PT-BR Romanian: RO Russian: RU Serbian: SR Slovak: Sk Slovenian: SL Spanish: ES Swedish: SV Ukrainian: UK Vietnamese: VI
16 List Information These tags display various details of your list and the company information associated with it. * LIST:NAME * This tag displays the name of the list where you re sending the campaign. * LIST:COMPANY * This tag displays the name of the company in the list s contact information. * LIST:ADDRESS * This tag displays the contact address for the list where you re sending the campaign as text. * LIST:ADDRESS_HTML * This tag displays the contact address for the list where you re sending the campaign with a link to download as an HTML hcard. * LIST:PHONE * This tag displays the contact phone number for the list where you re sending the campaign. * LIST:URL *
17 This tag displays the contact web address for the list where you re sending the campaign.
18 * LIST:DESCRIPTION * This tag displays an explanation of how your subscribers opted in to your list. * LIST:SUBSCRIBERS * This tag displays the current number of active subscribers to your list. * LIST:SUBSCRIBER_BADGE * This tag displays a formatted HTML block showing how many active subscribers are on your list. You can also use * LIST:SUBSCRIBER_BADGE1 * through * LIST:SUBSCRIBER_BADGE4 * for more styles. Here s what it looks like when you add it to your template: And here s how it appears when your subscribers receive your
19 * LIST:RECENT * This tag displays links for the five most recent campaigns sent to your list. You can hack it like * LIST:RECENT10 * to show the most recent 10 (any positive number will work). We recommend including this tag in the welcome you send to new subscribers. That way, they can see what kind of content they ll be receiving in your newsletter. * UPDATE_PROFILE * This tag displays a link that allows your subscribers to update their profiles and subscription preferences. MailChimp includes this link in your s by default, but it s good to know if you re building your own template. If you want to include it in your custom template, you ll have to do a little extra work. Because this tag just generates a URL, you need to edit the source and put it in an HTML tag. Click Edit in whatever section you want to place the tag. Then click Source in the editing toolbar and place the merge tag in an HTML anchor tag. Now your tag will be displayed the same way as in MailChimp s template above.
20 * UNSUB * This tag displays a link that allows your subscribers to unsubscribe from your list. MailChimp includes this link in your s by default, but if you re writing your own code or want to move the tag around in your campaign, use this tag rather than copying any old unsubscribe links. To add this tag to a custom template, follow the steps for * UPDATE_PROFILE * above, but replace that tag with * UNSUB *.
21 Social Sharing These tags allow your subscribers to share your campaigns on social networks and promote your Twitter profile. * MC:SHARE * This tag displays links to share your campaign on popular social networking and bookmarking sites. Here s what it looks like when you add it to your template: And here s how it appears when your subscribers receive your * SHARE:SITE_NAME1,SITE_NAME2 * This tag is like * MC:SHARE * but allows you to choose what social site(s)
22 you want to include. For example, * SHARE:Twitter,Facebook,Digg *.
23 * TWITTER:PROFILE * This tag displays links your Twitter background, avatar, follower count, and a follow button. Here s how it will look to your subscribers: * TWITTER:FULLPROFILE * This tag displays links your Twitter background, avatar, follower count, and a follow button, plus your most recent tweets. * TWITTER:TWEETS(NUM) * This tag displays a specific number of your most recent tweets, determined when you replace (NUM) with a number. For example, if you want to display your 2 most recent tweets, you d write * TWITTER:TWEETS2 *. You can use it with * TWITTER:PROFILE * to customize your profile. * TWITTER:PROFILE:USERNAME * This tag is the same as * TWITTER:PROFILE * above, but it displays the profile for whatever Twitter account you use to replace USERNAME, so you can include several Twitter profiles in your . Note, this merge tag doesn t work with protected Twitter accounts. Note, you can place :USERNAME in any of the Twitter merge tags, and have the tags content be pulled from the specified user s account.
24 Video Sharing Since clients don t allow you to embed video, we help you fake it with videos from YouTube, Vimeo, and Blip. Add one of these tags to your , along with the unique video ID from the relevant service, and we ll drop a screenshot of the video into your that looks just like an embedded video. When your reader clicks on the image, they ll go to the hosted version of the video. * YOUTUBE:VIDEO_ID * For YouTube videos, the unique video ID is everything after the = at the end of the URL. In this case, it s ohg5sjyrha0 : Copy that ID and paste it in the YouTube merge tag, replacing Video_ID. Then paste the full merge tag into your MailChimp template like so: Here s how it will look when your subscribers receive your
26 * VIMEO:VIDEO_ID * For Vimeo videos, the unique video ID is everything after the backslash at the end of the URL. In this case, it s : Copy that ID and paste it in the Vimeo merge tag, replacing Video_ID, and paste the full merge tag in your MailChimp template. Here s what the merge tag looks like in the template builder:
27 And here s how it appears when your subscribers receive your * BLIPTV:VIDEO_ID *
28 For Blip.tv videos, the unique video ID is everything after the backslash at the end of the URL. In this case, it s : Copy that ID and paste it in the Blip.tv merge tag, replacing Video_ID, and paste the full merge tag in your MailChimp template. Here s what the merge tag looks like in the template builder:
29 And here s how it appears when your subscribers receive your
30 Testing Merge Tags Using MailChimp's pop up preview, you can make sure your merge tags are in good shape. Simply preview your to make sure your merge tags work in both the HTML and plain-text versions of your campaign. To run a test of signup forms, you'll have to sign up yourself or a test address to your list. Thanks for taking the time to learn how to use merge tags to customize your campaigns. If you have any questions, feel free to contact our support team.
Hello. Welcome to MailChimp. We re glad you re interested in learning how to properly manage your list, because good list-management practices can make or break your email-marketing plan. To be a successful
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