2 Introduction MailChimp makes it fun and easy to send newsletters, manage subscriber lists and track newsletter performance, but what does that have to do with you? Why should churches be concerned with ? Chances are your church has been sending newsletters, either physically or digitally, for a long time. Newsletters provide a great way to keep your congregation informed about news, events, schedules and more. You may have close relationships with many of the people that attend your church, but newsletters provide structure, keeping them informed about everything your church is offering in a way that may not otherwise be available. In this guide, we ll cover all the basic features MailChimp offers for churches, and how you can use them effectively. We ll talk about building your mailing list, creating newsletters, and using social sites to connect with your congregation. And did we mention that you can send up to 12,000 s to up to 2,000 subscribers per month completely free? That s right, FREE. No credit card, no expiring trial, and no hidden fees or commitments. You get access to our amazing features, including powerful reports, list management, awesome templates and more integrations than you can shake a stick at. Plus, we provide a 15-percent discount to nonprofit organizations, so when you re ready to increase your list size, you ll enjoy a nice discount off our normal pricing. This is an introductory guide to MailChimp s features for churches there s a lot more we can do, and you may have questions about some of our other features. If your questions aren t addressed here, check out our other resources, and feel free to contact our support staff at mailchimp.com/support. We ll be happy to assist you.
3 Build Your Mailing List There are several ways to build your mailing list. MailChimp only allows permission-based sending, but that doesn t mean you have to collect your list online. Lots of churches have cards in their pews or at events that can be used as signup forms. As long as everyone on your mailing list has, in some way, said Yes, I would like to receive from you, that counts as permission. It can mean checking a box on a card at your church, or filling out a subscribe form on your website. MailChimp offers several ways to build your mailing list by allowing you to present your readers with opportunities to sign up and receive updates. Let s begin with setting up your list in MailChimp and adding interest groups, and then we ll look at the different ways you can add new subscribers to your list. When you log in to MailChimp, the first screen you see is the dashboard. From there, click the Lists tab. If you ve never created a list before, just click the big orange Create New List button. Next, we ll ask you to fill out some basic information about your list. Note the list reminder field: You must provide this for your subscribers to remind them why they re getting from you.
4 After you set up and save this info, you should set up groups. Groups allow you to segment your list and send s to your subscribers based on their preferences. For example, you probably have lots of different ministries at your church, including nursery, music, prayer, youth group and more. You may want to include basic information about everything that s happening at the church in the general newsletter that goes to everyone, but you can also send more detailed information about the various ministries only to the people that are involved in them and have asked to receive updates. To set up groups, click Groups on your list (on the Lists page). Check the Add groups to my list box, and add the appropriate groups for your list (you can add up to 30 of them). Note that the title you give the group will be displayed on your signup form, so make sure it s something descriptive. For Field type, use checkboxes, because they allow your subscribers to choose more than one interest group.
5 Once the groups are successfully saved, you can begin creating signup forms for your website. Click Create forms near the top of the Lists screen.
6 Next, you ll go to the Form Creation page. There are lots of things you can do on the Form Creation page. Here s what the main page looks like:
7 1. The form that s shown above is the signup form, but there are several other forms you can customize, including a thank-you page, confirmation , unsubscribe form and more. 2. You can design all your forms to look however you want, and it s best to make them look as much like your church website as possible. You can use the same color palette and upload an image to replace the text header. 3. You can place the link to your subscribe form on your website, so that when people click the link, they re taken to the signup form. 4. As an alternative to placing a link to your subscribe form on your site, you can also embed the form directly onto your site. (It may take a little more technical expertise.) 5. The form above only asks for a few pieces of info, but you can add more fields if you want to capture addresses, phone numbers, etc. Just click the field type in the right column and add a field. 6. You can change the settings for each field, too. You can decide which fields are required for signup. 7. Notice that your interest groups have been added to the signup form.
8 Once you complete your form and place a link to it on your website, you re all set. When people fill out the form and submit it, they ll be automatically added to your mailing list. Import Your Contacts Now that you ve got your list and forms all set up, it s time to import your subscribers into the list. There are four ways to do it: 1. Upload a CSV file 2. Copy/paste from Excel 3. Import directly from other apps like Google docs 4. Start a list from scratch. Set up your list with the address in one column, and any other data you want to include in separate columns. Like this: Just select the import option you d like and follow the easy steps.
9 Now that your list is imported, we ll help you set the name and content type for each column we call it mapping. Use the pull-down menu above each column to set the field name and type. Once you ve mapped your fields, click the All done button to complete the import. After the import, you ll get to review all the s that were or were not added to your list. Just click the links to view more details. (Note that if you have a large list, we ll ask for your address so we can send you the notifications and report when the list is imported.)
10 Create Your Newsletter Now that your list is set up and imported, it s time to start building your newsletter. From the MailChimp dashboard, click the big orange Create Campaign button and choose Regular ol campaign. The first step in creating your newsletter is deciding where you want to send it. You can either send it to you entire mailing list, or you can send it to a segment of the list.
11 If you choose Send to entire list, you go immediately to the next step. If you choose Send to segment of list, you ll enter the criteria for the group you re sending to. You can segment the date subscribers were added to your list, where they re located and more. In this case, we ll send our newsletter to everyone interested in receiving information about the youth group. After you select your segment, click Send to Segment. In the next step, set up the details of your newsletter: 1. This is the name of your newsletter internal to MailChimp, so make sure it s descriptive. 2. What will appear in the subject line when people receive your The person or organization that sends the . It s generally best to use your church s name instead of your own. 4. If people reply to your , their replies will go to this default address. 5. If you want to personalize your with your subscribers first names, keep this checked. * FNAME * is the merge tag that dynamically inserts first names.
12 6. You can track who opens your s and what links they click by checking these boxes. Tracking is helpful for analyzing how effective your newsletters are. 7. MailChimp authenticates newsletters by default, which means we insert a bit of code that acts like a license plate, letting spam filters know that we re playing by the rules. 8. If you use Twitter, MailChimp can automatically tweet your newsletter for you. The first time you check this box, we ll authenticate your Twitter account, and after that, you re connected forever. When we automatically post to Twitter, we include the subject line from your newsletter and a link to the web version of it. Design Your Newsletter There are several ways to design your 1. Design Genius is an easy way to put together your own template. We ll walk through Design Genius in the next step. 2. You can also choose one of our Pre-designed or Premium templates, but for general church newsletters, you re more likely to find something that suits you with Design Genius. 3. If you or someone on your staff is a web designer, you can create your own templates and import them into MailChimp. 4. Similar to importing, you can code your own templates if you have the technical savvy.
13 If you choose Design Genius, MailChimp will take you step-by-step through your newsletter design. The first step in Design Genius is to choose a category. Try selecting Religion, and you can choose among several basic headers. You can also upload your own image. In the next step, choose the basic color palette for your newsletter. You can refine it later if you want. Don t worry about editing the text right now, either. We ll get to that.
14 The final step in Design Genius is to choose the layout for your newsletter.
15 When you click Save & add content, we ll prompt you to give your template a name. Next time you want to send an with that template, you ll be able to find this template in the My templates section of the campaign builder. When you finish using Design Genius, the next step is to add content to your newsletter. You can also change all the visual elements of your news- letter in this step.
16 1. Clicking Style editor opens an editor that allows you to change all the visual elements of your campaign, including colors, borders and links. 2. If you want a quick look at what your newsletter will look like when your subscribers receive it, clicking Popup preview will show you. 3. Each text section of the newsletter is editable. Just click the section you want to edit, and you can add your content. In the next step, we ll prompt you to create a text-only version of your campaign. This is required for all campaigns because some people don t have HTML-enabled clients, and others read on phones that don t support HTML . Click Copy text from HTML , and MailChimp will grab all the content from your HTML newsletter and reformat it as text.
17 The final step in the newsletter-building process is to confirm everything you ve already done. If there are any issues with the newsletter, we ll let you know on this page. If you want to edit any part of the newsletter, just click the relevant Edit button. There are lots of tools here to help you finalize you .
18 Here s an example confirmation screen with explanations of each item: 1. Delivery Doctor sends your newsletter through common spam filters and will let you know if there are any specific issues with your newsletter. If so, you ll want to fix them so the newsletter is delivered successfully to everyone. Note that Delivery Doctor is only available for paid accounts. 2. Inbox Inspector shows you what your newsletter will look like in over 30 different clients. Since different services will render your newsletter in different ways, it s helpful to see what it will look like in all of them. 3. Preview the final version of your newsletter. 4. Send a test to yourself or a friend to see how the newsletter will look when it shows up in your inbox. 5. Schedule delivery if you don t want the newsletter to be sent right away. 6. If everything looks good and you re ready to go, send your newsletter.
19 Create an RSSto- Campaign RSS stands for really simple syndication, and if your church has a blog or uses a content-management system to update its website, then people can use RSS to follow updates to the site without having to check in all the time. MailChimp provides a way to automatically send newsletter updates for sites that have RSS. It s easy to set up, and it provides your members and subscribers with another way to learn about what s happen- ing at your church. For example, maybe you post sermons on your site every week, and there are different ways people can get them. They can go to your website and download them, and maybe people can subscribe as a podcast in itunes. You may also consider setting up an RSS-to- campaign in MailChimp. That way, whenever you post new sermons to your site, MailChimp will automatically send an with a link to download the sermon to whoever wants to receive it. Here s how it works. From the MailChimp dashboard, click the big orange Create campaign button and choose RSS-driven campaign. Enter the URL of the site (or section of the site) you want to use. You can give us the URL of your RSS feed, but it s not necessary. We can usually find it for you if you just provide your blog s URL. Choose the frequency for your updates. If you re sending sermons, then you may want to send the newsletter every Monday morning. If you re sending blog updates, and you don t update your site very often, then you may consider sending a newsletter once per month.
20 Choose the list and/or segment that will receive the campaign. Click Next. Name your campaign, give it a subject and review additional options on the preferences screen, just like we did in the first campaign.
21 Choose a template for your campaign. Again, you can design the template yourself, or let MailChimp help you. MailChimp uses merge tags to create RSS-to- campaigns. Use our handy merge tag cheatsheet if you want to customize how your RSS feed is displayed in your campaign. You can use the Pop-up preview tool to pull in live content and see exactly your campaign will look like when its delivered. When you ve completed the template, click Next. Here s what an RSS-to- looks like by default when content is added. The elements of the (text colors, size, different pieces of information) can be customized with merge tags.
22 Next, create the text version of your campaign for readers who use mobile devices or have HTML disabled. Click Next. Confirm the details of your campaign just like we did int he last section, send a test, and if everything looks good, click Start RSS Campaign. Your first campaign will be delivered after the next time you update your site and at the frequency you determined in step 3. Frequently Asked Questions My RSS feed isn t working. Am I doing something wrong? Our application generally cooperates really well with RSS feeds, but every once in a while, our customers have issues with their feeds not working correctly. Check to make sure you ve added the correct URL for your feed (especially if you re having problems when you just add your blog s URL). If it still doesn t work, we recommend running your feed through Feed- burner and giving us the Feedburner feed instead.
23 To do that, go to feedburner.google.com and create a feed for your blog. Once you complete the simple steps there, copy and paste your new Feedburner feed into the Feed URL field in the MailChimp campaign builder. Will my old posts be ed out in my first campaign? No, we won t start sending until new content is added to your feed. Will my campaign go out if I haven t posted anything? No, we only send campaigns when there s new content in your feed. So if you ve got your campaign set to go daily, but you didn t post anything today, a campaign will not go out tomorrow. How can I update, edit and pause my RSS-to- campaigns? To update your campaign, go to Campaigns from the dashboard. In the left column beneath Create campaign, you ll see folders containing all your campaigns. Navigate to the RSS-to- folder, and you ll see a list of all your campaigns. Click the one you want to update, and the parent the template for your all your s will be the top item in the folder. Click Edit to make changes.
24 Share Your Newsletter Social networking sites are excellent ways to connect with your congregation and promote your church. If your church uses sites like Twitter and Facebook, check out how you can integrate them with your newsletters using MailChimp. Social Share Button The simplest way to get social with your marketing is sending out a link to your campaign on social networks like Facebook and Twitter. After sending a campaign you want to share, click the Social Share button beside the sent campaign in the Campaigns dashboard. You ll see a screen where you can share your campaign on Twitter, Facebook, and Delicious. Choose your networks and you re all set.
25 Social Share Merge Tag In addition to sharing your own campaign, MailChimp lets you offer your fans a way to share your campaigns. When you place the * MC:SHARE * merge tag in your template, MailChimp will add links to more than 20 social networks. If you want to limit the networks in the social share merge tag, you can use * SHARE:SITE_NAME1,SITE_NAME2 * to specify which sites are included. For example, * SHARE:Facebook,Twitter,Digg *. Auto-Tweet If your church has a Twitter account and you know you want to tweet an campaign before you send it, MailChimp will do it for you as soon as you send the campaign. In the Account tab from your MailChimp dashboard, click Integrations and open the Twitter integration. You ll be redirected to Twitter, where they ll ask if you allow or deny the integration. (If you haven t set up a Twitter account in MailChimp, you ll have the option to do that instead.) Authorize the connection. Once the account s set up, you won t have to re-authorize. In step 2 of the Campaign Builder, check the Auto-tweet campaign box (find it on the Tracking, Authentication and More form).
26 MailChimp will automatically send a tweet with your subject line and a link to the online version of your . And don t worry about having your tweet cut short we ll shorten the link using our EepURL tool. Auto-post To Facebook MailChimp will share your campaigns with your church s Facebook fans. First you have to connect your MailChimp and Facebook accounts. Go to Account > Integrations > Facebook >Install Application, and enter your Facebook info. In step 2 of the Campaign Builder, check the Auto-post to Facebook box (find it on the Tracking, Authentication and More form). MailChimp will automatically share a link to the online version of your campaign with your subject line. It ll show up in your Facebook news feed, so all your fans can check out your campaign (and then pass it along to their friends). Facebook Like Merge Tag Our Facebook Like merge tag allows your readers to Like your campaign and share it with all their Facebook friends. Place this merge tag anywhere in your campaign: * FACEBOOK:LIKE * And it ll turn into a handy little image that says Like.
27 When a member clicks the Like button, they ll go to your campaign archive page, which will then show up in their Facebook feed for all their friends to see. Track Likes and Tweets MailChimp s Social Stats allow you to watch your campaigns make their way around Facebook. To find out how many people like your campaigns, click Reports in your MailChimp dashboard. Select a campaign and click Social Stats. The like stats are located under Facebook Activity and organized by subscriber. You can see how many times each subscriber liked your campaign, and how many other likes they generated. Twitter stats are located in the same place as Facebook stats: Click the Reports tab in your MailChimp dashboard, and you ll see a list of all your campaigns. Select a campaign and click Social Stats. Under Twitter Activity, you ll see how many times your campaign has been tweeted and retweeted, who did the tweeting and a timeline of all tweets. Only tweets that include the automatically generated EepURL for your campaign are included in this report, so you might have even more tweets than you think. We re glad you took the time to learn about how your church can use MailChimp for newsletters. If you have any questions that weren t addressed here, feel free to contact our support team at mailchimp.com/support.
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