OLGA PERDIKAKI EDUCATION ACADEMIC APPOINTMENT RESEARCH AND TEACHING INTERESTS RESEARCH
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1 OLGA PERDIKAKI Assistant Professor Information & Operations Management Dept. Mays Business School Texas A&M University 320 Wehner Building 4217 TAMU College Station, TX Phone: (979) Fax: (979) EDUCATION University of North Carolina, Chapel Hill, NC Kenan-Flagler Business School Ph.D. in Operations Management, Dissertation Title: Essays on Retail Operations Advisor: Jayashankar M. Swaminathan University of Florida, Gainesville, FL Department of Industrial and Systems Engineering M.S. in Industrial Engineering, University of Piraeus, Greece Department of Industrial Management and Technology B.S. in Industrial Management, Graduated with honors. ACADEMIC APPOINTMENT Assistant Professor, Department of Information & Operations Management, Mays Business School, Texas A&M University, College Station, TX ( August 2009-present RESEARCH AND TEACHING INTERESTS Research Interests: Retail Operations, Interface of OM and Marketing, Supply Chain Management Teaching Interests: Operations & Supply Chain Management, Retail Operations, Spreadsheet Modeling RESEARCH Publications in Peer-reviewed Journals Impact of Customer Traffic and Service Process Outsourcing Levels on e-retailer Operational Performance, Olga Perdikaki, David Xiaosong Peng, and Gregory R. Heim (Forthcoming in Production and Operations Management) Traffıc-Based Labor Planning in Retail Stores, Howard Hao-Chun Chuang, Rogelio Oliva, and Olga Perdikaki (Forthcoming in Production and Operations Management) Honorable Mention, INFORMS Service Science Section, 2013 Student Best Paper Award and Jayashankar M. Swaminathan, Production and Operations Management, February 2013, 22(4), Effect of Traffic on Sales and Conversion Rates of Retail Stores, Olga Perdikaki, Saravanan Kesavan, and Jayashankar M. Swaminathan, Manufacturing and Service Operations Management, Winter 2012, 14(1), Finalist, 2015 M&SOM Best Paper Award (papers published in previous three years are eligible for this annual award). The Perishability of Online Grocers, Kyle Cattani, Olga Perdikaki, and Ann Marucheck, Decision Sciences, May 2007, 38(2),
2 Working Papers/Work-in-progress Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki, Dimitris Kostamis, and Jayashankar M. Swaminathan, 2014 (Invited for second round of review at European Journal of Operational Research). An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities, Olga Perdikaki, Subodha Kumar, and Chelliah Sriskandarajah, 2014 (Invited for second round of review at Production and Operations Management). Outsourcing under Competition: When to Choose a Competitor as a Supplier?, Eda Kemahlioglu Ziya and Olga Perdikaki, 2015 (Accepted for presentation at the 2015 M&SOM conference in Toronto, Canada). Refereed Conference Proceedings and Jayashankar M. Swaminathan, M&SOM Conference, College Park, MD, USA, 2008 (extended abstract). Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki, Dimitris Kostamis, and Jayashankar M. Swaminathan, M&SOM Conference, Ann Arbor, MI, USA, 2011 (extended abstract). Retail Sales Generation: A Methodological Comparison of Econometric Estimation and Calibration, Howard Hao-Chun Chuang, Rogelio Oliva, and Olga Perdikaki, International Conference of Systems Dynamics Society, St. Gallen, Switzerland, Outsourcing under Competition: When to Choose a Competitor as a Supplier?, Eda Kemahlioglu Ziya and Olga Perdikaki, M&SOM Conference, Toronto, Canada, 2015 (extended abstract). PRESENTATIONS Invited/refereed Conference Presentations (presentations by co-authors are not listed but are available on request) An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities, Olga Perdikaki (presenter), Subodha Kumar, and Chelliah Sriskandarajah, INFORMS Annual Meeting, San Francisco, November An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities, Olga Perdikaki (presenter), Subodha Kumar, and Chelliah Sriskandarajah, POMS Annual Meeting, Atlanta, May An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities, Olga Perdikaki (presenter), Subodha Kumar, and Chelliah Sriskandarajah, INFORMS Annual Meeting, Minneapolis, October Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki (presenter), Dimitris Kostamis, and Jayashankar M. Swaminathan, POMS Annual Meeting, Denver, May Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki (presenter), Dimitris Kostamis, and Jayashankar M. Swaminathan, INFORMS Annual Meeting, Phoenix, October Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki (presenter), Dimitris Kostamis, and Jayashankar M. Swaminathan, POMS Annual Meeting, Chicago, April Timing of Price and Service Level Decisions under Competition and Demand Uncertainty, Olga Perdikaki (presenter), Dimitris Kostamis, and Jayashankar M. Swaminathan, MSOM Annual Meeting, Ann Arbor, June Timing of Price and Service Level Decisions under Competition and Demand Uncertainty, Olga Perdikaki (presenter), Dimitris Kostamis, and Jayashankar M. Swaminathan, POMS Annual Meeting, Reno, April Effect of Traffic on Sales and Conversion Rate of Retail Stores, Olga Perdikaki (presenter), Saravanan Kesavan, and Jayashankar M. Swaminathan, INFORMS Annual Meeting, Austin, October
3 The Impact of Traffic Characteristics on Conversion Rates, Olga Perdikaki (presenter), Saravanan Kesavan, and Jayashankar M. Swaminathan, INFORMS Annual Meeting, San Diego, October Managing Conversion Rates for Better Retail Store Performance, Olga Perdikaki (presenter), Saravanan Kesavan, and Jayashankar M. Swaminathan, DSI Annual Meeting, Baltimore, November Managing Conversion Rates for Better Retail Store Performance, Olga Perdikaki (presenter), Saravanan Kesavan, and Jayashankar M. Swaminathan, INFORMS Annual Meeting, Washington DC, October (presenter), and Jayashankar M. Swaminathan, POMS Annual Meeting, San Diego, May (presenter), and Jayashankar M. Swaminathan, INFORMS Annual Meeting, Seattle, November (presenter), and Jayashankar M. Swaminathan, INFORMS Annual Meeting, Pittsburg, November The Perishability of Online Grocers, Kyle Cattani, Olga Perdikaki (presenter), and Ann Marucheck, POMS Annual Meeting, Boston, May Invited Research Seminars Baruch College, Zicklin School of Business (February 2015) University of Navarra, IESE Business School (December 2014) McGill University, Desautels Faculty of Management (December 2013) University of Delaware, Alfred Lerner College of Business and Economics (February 2009) Texas A&M, Mays Business School (January 2009) University of Houston, C.T. Bauer College of Business (January 2009) University of Groningen, Faculty of Economics and Business (January 2009) TEACHING EXPERIENCE Instructor Texas A&M University, Mays Business School, College Station, TX INFO 364: Introduction to Operations and Supply Chain Management (Undergraduate Core) ( ) Average rating for Spring 2015 (3 sections): 4.5/5.0 University of North Carolina, Kenan-Flagler Business School, Chapel Hill, NC BUS 403: Operations Management (Undergraduate Core) (Summer 2008) (4.69/5.0) Teaching Assistant University of North Carolina, Kenan-Flagler Business School, Chapel Hill, NC BUS 403: Operations Management (Undergraduate Core) ( ) EMBA 703: Operations Management (Executive MBA Core) ( ) EMBA 718: Global Supply Chain Operations (Executive MBA Elective) ( ) MBA 718: Global Supply Chain Operations (MBA Elective) ( ) University of Florida, Department of Industrial and Systems Engineering, Gainesville, FL EIN 4354: Engineering Economy (Undergraduate) ( ) EIN 6357: Advanced Engineering Economy (Graduate) ( ) Introduction to Industrial Engineering (Summer 2002) 3
4 HONORS AND AWARDS Finalist, 2015 Manufacturing and Service Operations Management Best Paper Award papers published in previous three years are eligible for this annual award. Kenan-Flagler Business School Outstanding Student Teaching Award, 2009 Interdisciplinary Ph.D. student award for excellence in teaching in the Business Administration Program Kenan-Flagler Business School Outstanding Graduating Student Award, 2009 Interdisciplinary Ph.D. student award for excellence in the Business Administration Program UNC Graduate School Dissertation Completion Fellowship, Competitive, university-wide award in recognition of quality of scholarly research and progress towards the degree. Kenan-Flagler Business School M. Wayne Delozier Fellowship, 2007 Interdisciplinary Ph.D. student award for excellence in the Business Administration Program Research Assistantship, Kenan-Flagler Business School, UNC, German Exchange Service Scholarship, 2000 Academic excellence scholarship to attend summer school in Heidelberg, Germany Greek State Scholarship Foundation Awards, Academic excellence award throughout all years of undergraduate studies Ranked 1 st in the Department of Industrial Management and Technology, University of Piraeus, Greece, Ranked 1 st among all graduates in the University of Piraeus, Greece, 1998 PROFESSIONAL EXPERIENCE High School Instructor Kaklamanis School, Athens, Greece ( ) English, Math, Chemistry, and Physics PROFESSIONAL SERVICE Reviewer Decision Sciences European Journal of Operational Research Management Science Naval Research Logistics Production and Operations Management Session Chair POMS Annual Meeting, Washington DC, May 2015 INFORMS Annual Meeting, San Francisco, November 2014 POMS Annual Meeting, Atlanta, May 2014 INFORMS Annual Meeting, Minneapolis, October 2013 POMS Annual Meeting, Denver, May 2013 INFORMS Annual Meeting, Phoenix, October 2012 POMS Annual Meeting, Chicago, April 2012 DSI Annual Meeting, Baltimore, November 2008 POMS Annual Meeting, Boston, May 2006 Academic Service Member of Mays Business School Library Committee ( ) Information and Operations Management Faculty Recruiting Committee ( ) Department Research Seminar Co-organizer ( ) Member Master s Committee, Tsung-Han Yang, Economics (2011) Faculty participant of CSCMP student field trip (2009) 4
5 Academic Memberships INFORMS-Institute for Operations Research and the Management Science MSOM Society-Manufacturing and Service Operations Management Society POMS-Productions and Operations Management Society PROFESSIONAL EDUCATION AND TRAINING Junior Faculty Research Workshop, Kenan-Flagler Business School, University of North Carolina at Chapel Hill, Chapel Hill, Faculty Teaching Academy Consortium for Operational Excellence in Retailing (COER), Harvard Business School, Harvard University, Massachusetts, Mays Academy for Learning and Teaching DSI Doctoral Consortium, Baltimore, Maryland, Consortium for Operational Excellence in Retailing (COER), The Wharton School, University of Pennsylvania, Philadelphia, INFORMS Doctoral Student Consortium, Baltimore, Maryland, POMS Doctoral Consortium, San Diego, California,
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