SAP Test Management Integration of SAP Solution Manager 7.1 with IBM Rational. ALM Solution Management, SAP Active Global Support, SAP AG

Transcription

1 SAP Test Management Integration of SAP Solution Manager 7.1 with IBM Rational ALM Solution Management, SAP Active Global Support, SAP AG

2 SAP Solution Manager provides a single source of truth IT Service Management Enhancement Incident IT Portfolio and Project Management Business Requirement Service Request Problem Portfolio Minor Release Urgent Change Request for Change Single Source of Truth Project Design Mgmt Major Release Business Process Monitoring and Analytics Monitoring of Systems, Technical Scenarios and End User Experience Run SAP like a Factory Change Build Mgmt Test Mgmt Release & Deployment Mgmt Build Execution Test Execution Deployment execution Application Lifecycle Management 2014 SAP AG. All rights reserved. 4

3 Effort Change is Critical to Business Innovation There are 3 key drivers for change events Business Compliance Drivers Drivers Technology Drivers Modified Business Processes M&A and Reorganizations New Products, Vendors, Governance Risk Management Compliance Examples: SOX, SEC, FDA Maintenance Upgrades Regional rollouts these change events impact the life cycle of Enterprise Solutions New Implem. New business process Support Pack Custom Dev. Hot Support Packs Pack Consolid. Custom Dev. Upgrades Custom Dev. Time Discrete Change Events Ongoing Change Events 2012 SAP AG. All rights reserved. 5

4 Change in the SAP Environment and Beyond Customer pain points around managing solution integrity How Do I Align Business Requirements With IT Requirements? How Can I Manage My SAP and non- SAP projects in a unified way? Can I Coordinate IT Changes Across My Heterogeneous Systems & Business Processes? Can I Verify That My Business Processes Have Been Deployed & Tested? Silos of people, process, and projects 2012 SAP AG. All rights reserved. 6

5 Application Lifecycle Management with SAP Solution Manager and IBM Rational software SAP Solution Manager IBM Rational Reduces risk and lowers TCO through standardized and integrated E2E Solution Operations according to ITIL Optimizes business benefits through a comprehensive and integrated quality management process Leverages built-in innovation by making innovation a non-event and protecting existing investments End-to-end Quality Management is a key element of effective Application Life-cycle Management to help lower costs and improve deployment success 2012 SAP AG. All rights reserved. 7

6 E2E Integration Testing of SAP Solutions Type of Change Business Blueprint design Requirements definition and test case assignment Solution configuration New SAP Solution SAP Solution Update Business Blueprint Change Impact Analysis Test Management and Execution Test Planning and Set-up Test Execution Deploy Changes to Production Identification of affected business processes Recommendation of business processes for regression tests Creation of test plan Development of test cases Test planning and setup Assigment of testers Setup of test systems Creation of test data Manual tests Functional/automated tests Performance tests Incident management Test status and reporting Test sign-off Deployment of changes through transports from Test to Production systems SAP Support packages and Enhancement Packages 2012 SAP AG. All rights reserved. 8

7 Test Management Products and capabilities integrated with SAP Solution Manager 7.1 SP07 (Q4 2012) New SAP Solution SAP Solution Update Business Blueprint Change Impact Analysis Test Planning Test System Setup Test Execution Change Deployment Business Blueprint Test Option 1 SAP Solution Manager Work Center Test Workbench SAP Solution Manager Test Automation Framework CBTA (SAP), QTP (HP), ecatt (SAP), other ISV tools BPCA Test Option 2 Adapter SAP Quality Center by HP SAP TAO Test Option 3 SAP Connector, Quality Manager, Requirements Composer, Team Concert, SAP AG. All rights reserved. 9

8 E2E Integration Testing - Test Option 3 Integration between SAP Solution Manager and IBM Rational New SAP Solution SAP Solution Update Business Blueprint Change Impact Analysis Test Planning Test System Setup Test Execution Change Deployment Solution Manager Business Blueprint Setup of business process hierarchy Business requirements Rational Quality Manager Test Planning Test Requirements Business requirements linked with test cases Rational Quality Manager Lab Management Defect Tracking Solution Manager Business Process Change Analyzer Identification of business processes affected by code / customizing changes Rational Reqs. Composer Rational Requisite Pro Business to IT requirements SAP TDMS Setup of lean Test system Worksoft Certify for SAP Automated Functional Testing Rational Performance Tester Load and Stress Test Solution Manager Service Desk Incident Management Rational Team Concert Rational ClearQuest Defect and Change management New for Q SAP AG. All rights reserved. 10

9 SAP Solution Manager IBM Rational Integration New Quality Management option for SAP and IBM customers Business Blueprint Change Impact Analysis Project Reporting Incident Management SAP Solution Manager Connector for IBM Rational Requirements Management Quality Management Change/Defect Management Functional View Import SAP Solution Manager Business Blueprint into Rational Quality Manager & RequisitePro Update test results into SAP Solution Manager Integrate with SAP Service Desk Customer Benefits Allows customers to combine SAP & IBM best practices & standards Combine SAP Solution Manager life-cycle management capabilities with IBM Rational s integrated governance and quality management capabilities Enables End to end business process testing Aligns enterprise architecture and requirements with SAP-centric Solutions 2012 SAP AG. All rights reserved. 11

10 What's new in the IBM Rational SAP Connector 4.0 Business Blueprint Change Impact Analysis Project Reporting Incident Management SAP Solution Manager Connector for IBM Rational 4.0 Requirements Management Quality Management Change/Defect Management Support new IBM Rational Tools NEW integration with Rational Requirements Composer, Quality Manager and Team Concert Integration built on OSLC standard Integrates with SAP Solution Manager's new Business Process Change Analyser interface Change Impact Analysis Risk Based test scope optimization Updated IBM Platform Support IBM Rational CLM 4.0 MS SQL and Oracle DB 2012 SAP AG. All rights reserved. 12

11 SAP Solution Manager IBM Rational Integration Delivering End-to-end test management for SAP-centric Solutions SAP Solution Manager Create SAP Solution Manager Project IBM Rational Software Create Rational Quality Manager Project Create Business Blueprint Transfer Blueprint Create process hierarchy Configure SAP Solution Create Test Plan and Requirements Set Create Test Scripts Analyze Test Results Transfer Test Results Execute Tests Manage Incidents Transfer Incidents Manage Defects Close SAP Solution Manager Project Create Rational Quality Manager Project The SAP Solution Manager Connector for IBM Rational enables end-to-end test management of SAP solutions, as part of an integrated application lifecycle management solution by SAP and IBM Rational 2012 SAP AG. All rights reserved. 13

12 BPCA IBM Rational integration Business Process Change Analyzer Rational Quality Manager Impact analysis of software changes Test scope optimization Trigger test plan generation Find test cases based on impacted processes Send test case information for test scope optimization Generate test plan based on optimized test scope Availability of SAP part of the integration: Available with SAP Solution Manager 7.1 SP05 Availability of IBM part of the integration : Available with IBM Rational Connector for SAP 4.0 since June 2012 Seamless integration of impact analysis in SAP Solution Manager with Test Planning in IBM Rational Quality Manager 2012 SAP AG. All rights reserved. 14

13 BPCA IBM Rational integration Customer Benefits End to End Traceability Integrated requirements and quality management processes, methods and tools. Link business, technical and IT artifacts across SAP and non-sap solutions. Quality Management Collaborative quality management platform for test planning, test execution and reporting Test architecture tied to SAP business requirements and business blueprint Governance Unified change management approach across SAP and non-sap solutions. Manage compliance against governance mandates with features including audit trails and digital signatures Integrated Solution Combines the best practices of SAP and IBM Rational to create an integrated end to end quality management process for our joint customers SAP AG. All rights reserved. 15

14 First implementation at IBM IBM s Globally Integrated Enterprise Back Office Enabled through SAP Solution Manager Integration and IBM Rational IBM Globally Integrated Enterprise Unify IBM operations, processes, and controls across multiple operating countries Optimize IBM s view of the customer Simplify & rationalize core business processes GIE Vision SAP Key business application partner Global template across IBM operating countries Current Approach IBM Rational Rational provides common governance platform for quality, change, and enterprise requirements management IBM Rational and SAP Solution Manager integrated Quality Management and Change Management solution to deliver the governance needs of the IBM Globally Integrated Enterprise Allows IBM to deploy an effective unified lifecycle management process using the best practices of SAP and IBM Rational 2012 SAP AG. All rights reserved. 16

15 Cooperation between SAP & IBM SAP and IBM Rational are collaborating on an integrated Lifecycle Management solution to support our joint customer needs by starting with an end-to-end Quality Management offering SAP AG. All rights reserved. 17

16 2012 SAP AG. All rights reserved Availability - SAP Solution Manager and IBM Rational Integration Business Blueprint Change Impact Analysis Project Reporting Incident Management SAP Solution Manager Connector for IBM Rational Requirements Management Quality Management Change/Defect Management Availability SAP Solution Manager 7.1 SP05 GA June SAP Solution Manager Connector for IBM Rational

17 Thank You!

18 Appendix 1. Detailed Integration Workflow 2. SAP Solution Manager - Solution Documentation 3. SAP Solution Manager Business Process Change Analyzer 4. SAP Solution Manager - Service Desk 5. SAP Test Data Migration Server (SAP TDMS) 6. IBM Rational Requirements Composer Quality Manager 7. IBM Rational - Worksoft Certify 8. IBM Rational Performance Tester 9. IBM Rational Requisite Pro 10. IBM Rational ClearQuest 2012 SAP AG. All rights reserved. 20

19 Detailed Integration Workflow Create SolMan Project Link Projects Admin Admin Create RQM Project Link Projects Create Blueprint Add TCODE / URL Add Bus. Requirements SME/BPX Auto generate hierarchy with shells for test cases and test requirements Transfer blueprint Add/Modify test cases Change Impact Analysis Test Scope Tester SME Add/Modify test reqmts. Transfer results Create test scripts Analyse test results Create suits Execute tests Create defects Create Incident Handle Incident Transfer Incidents Re-Test Handle defects Close SolMan Project Close RQM Project Electronic signature available 2012 SAP AG. All rights reserved. 21

20 SAP Solution Manager - Solution Documentation Goal Documentation of Business Processes and assignment of manual and automated test cases Scope Business Blueprint: hierarchical definition of business processes Single source of truth 1 repository for business process information from various perspectives: assigned systems by role (DEV, TST, PRD), interfaces, integrated partner / non-sap products, transaction codes, training material, business process details, business requirements Assignment of manual and automated tests to business processes Benefits Central business processes repository from a business system landscape - and technical perspective Business Blueprint as central location for test cases 2012 SAP AG. All rights reserved. 22

21 SAP Solution Manager Business Process Change Analyzer Business Process Change Analyzer (BPCA) Change impact analysis for business processes resulting from software change events Use cases Impact analysis for Customizing and Custom Code changes Impact analysis for planned Business Function (EhP) activation Impact analysis and test scope optimization for SP / EhP Benefits: Precise impact analysis and significant test scope reduction Identify your test scope and significantly reduce your test effort for regression tests with BPCA of SAP Solution Manager SAP AG. All rights reserved. 23

22 SAP Solution Manager Service Desk IT Service Management Goal: Efficient management of incidents across the customer business units, customer IT, SAP Support and SAP partners Scope Create incident messages with automatic capturing of context data in SAP applications, Web UI (WorkCenter), Call/ Fax/Mail, BPM Alerts, Business Blueprint, Test Case execution, Issue Management Process incident messages as Key User with limited functionality or as processor to search for solutions, communicate with all participants in the resolution process and use full width of SAP Support collaboration Pre-configuration delivered with SAP Solution Manager and integration with SAP systems, 3rd party tools, SAP Service backbone, SAP partners, SAP Solution Manager capabilities 2012 SAP AG. All rights reserved. 24

23 SAP Test Data Management System (TDMS) Test Data Management System Goal: Setup of lean test systems with a reduced set of data Scope Setup of lean test systems with a reduced set of data Production System Non Production System Selective refresh of individual clients in development, test and training environments Data extraction based on business objects, organizational units or time slices Scrambling of sensitive data SAP TDMS * Additional license required Allows current test data from production system and scrambling of sensitive data and reduces storage requirements of non production landscape 2012 SAP AG. All rights reserved. 25

24 IBM Rational Requirements Composer Definition Rich-text documents Diagrams: Process, Use Case Storyboards, UI sketching & flow Project glossaries Templates (formal/agile) Visibility Customizable dashboards Analysis views Collections Milestone tracking & status Collaboration Review & Approval Discussions Notification Rational Requirements Composer Agile Iterative Waterfall Management Structure, Attributes/Types Traceability, Filtering, Tags Baselines, Change History Reuse Reporting Metrics & Doc. Lifecycle Central requirements, test, & development repository Common administration and rolebased user licensing Warehouse reporting Integrated planning Effort estimation Progress tracking Planning 2012 SAP AG. All rights reserved. 26

25 IBM Rational Team Concert Planning Integrated release/iteration planning Effort estimation & progress tracking taskboards Out of the box process templates: formal or agile Project Transparency Customizable web based dashboards Real time metrics and reports Project milestone tracking and status Work Items Defects, enhancements and conversations View and share query results Support for approvals and discussions Query editor interface IBM Rational Team Concert transparent integrated presence wikis OPEN real-time reporting chat documents Web 2.0 custom dashboards automated data gathering EXTENSIBILITY Eclipse plug-ins services architecture FREEDOM TO CREATE 2012 SAP AG. All rights reserved. 27

26 IBM Rational Quality Manager Mitigate business risk with collaboration Stakeholder and team coordination reduces mistakes Risk identification and management leads to educated prioritization decisions Test traceability linked to business requirements (including link with SAP solution blueprint) improves customer satisfaction Improve operational efficiency with automation Running tests earlier leads to reduced repair costs Running more tests in less time improves coverage Reducing manual labor leads to fewer testing errors Lab configuration automation improves efficiency and asset utilization Make confident decisions with effortless reporting Real-time dashboards enable proactive risk management Customizable reports facilitate ongoing process improvement Transfer test results back to SAP Solution Manager for consolidated project reporting 2012 SAP AG. All rights reserved. 28

27 Worksoft Certify Simple All solutions designed with non-technical, business users in mind Create automation by simply interacting with the application Script Less Object/Action paradigm fundamentally different from other automation solutions No scripts are ever generated, stored or required to be used No programming skills are required to create or maintain automated tests Reusable Automated tests can be reused from one customer to another saving hundreds of man hours Lights out regression tests can be used over and over again and can be run on a daily/weekly basis to ensure core business processes are functioning correctly Maintainable Simple single click maintenance by comparing maps from a new version with an old version of the application and automatically identifying/updating affected test steps Versatile Support provided for almost any kind of software technology used to build the enterprise/portal application SAP AG. All rights reserved. 29

28 IBM Rational Performance Tester SAP Recorder Capture all SAP transactions Full visibility into all SAP activities SAP Protocol Browser Easily read and edit tests Screenshot of SAP screens being tested highlights objects that are acted upon SAP Performance Reports Quickly pinpoint bottlenecks Reports on slow pages, server health, screen throughput and response times 2012 SAP AG. All rights reserved. 30

29 IBM Rational Requisite Pro Capture and integrate requirements for SAP and non-sap projects Work smarter through integrated requirements Capture and manage SAP business requirements and align associated development and test activities Enable a single, holistic view of requirements across enterprise projects and stakeholders Leverage the Web 2.0 interface to foster collaborative software delivery and coordination among distributed teams Reduce project risk and improve responsiveness Leverage a rich requirements authoring environment and governance capabilities to manage business goals, rules, dependencies and priorities Link test cases with requirements through integration with IBM Rational Quality Manager Integration with IBM Rational ClearQuest allows traceability of requirements implementation activities through the software delivery lifecycle 2012 SAP AG. All rights reserved. 31

30 IBM Rational ClearQuest Integrated change and defect management for SAP and non-sap projects Reduce project risk improve project governance Leverage a set of best practice templates to facilitate governance of SAP implementation activities including enhancement requests, project deliverables, change requests and known defects Extend and customize SAP schemas with electronic signature and audit trail capabilities to automate regulatory and/or internal record keeping requirements Accelerate project delivery and improve productivity Automate project defect/incident management through integration with IBM Rational Quality Manager and SAP Solution Manager Leverage flexible, customizable and automated workflows that provide repeatable, enforceable and predictable processes Enable secure and role-based stakeholder collaboration across project environments and globally outsourced and 2012 SAP AG. All rights reserved. 32