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1 Collaborative Development, A Better Way to Deliver Software! An introduction, Collaborative Lifecycle Management Surf the CLM web! Douglas Gulledge IBM Certified Consulting IT Specialist Rational Software Specialty Architect (314)

2 Agenda 1 Collaborative Lifecycle Management Introduced Historical View Solutions Today The Art of What s Possible! Illustration, In Practice Collaborative Lifecycle Management 5 Appendix OSLC Companies Participating and Implementing 2

3 What is Application Lifecycle Management (ALM)? The coordination of development life-cycle activities, including requirements, modeling, development, build, and testing, through: Process Automation - Enforcement of processes that span these activities. Traceability - Management of relationships between development artifacts used or produced by these activities. Reporting - Reporting on progress of the development effort as a whole. The Changing Face of Application Life-cycle Management Forrester Research, Inc. 3

4 ALM, What does it Mean? The coordination of development life-cycle activities, including requirements, ALM is a discipline, modeling, but is not discipline development, specific build, and testing, through: ALM is manifest in the information produced by leveraging the integrations between practitioner tools Process Automation - Enforcement of processes that span these activities. ALM leverages information produced to automate process handoffs Executable process that can be automated ensures process compliance Traceability - Management of relationships between development artifacts used or produced by these activities. The process establishes relevant traceability between the information Coordination of development life-cycle activities is achieved by correlating the information Compliance requirements make traceability a necessity Reporting - Reporting on progress of the development effort as a whole. Reporting based on objective data, not subjective testimony, is the only real progress measure Improve your process by extracting useful measures to apply as input to the process The Changing Face of Application Life-cycle Management Forrester Research, Inc. 4

5 ALM, Top 3 Reasons Fails to Deliver Promise 1. Distracted by day-to-day delivery pressures 78% What are the expectations? Software is a competitive differentiator, therefore the software delivery process is a critical business process How are you going to improve that business process? Technology Innovation? Smaller contribution considering ever increasing commonality and emerging parity Process Improvement? Larger contribution, but requires investment in change which is difficult and at odds with #1 2. Tools don t integrate properly 62% The activities of an individual practitioner or small group of practitioners are fairly well served Challenge lies with coordinating end-to-end software activities Eliciting end-user requests, translated by analyst in requirements, designed and developed, validated by quality professionals, ultimately coordinating deployment into newer products delivered or Data Centers 3. Lack the necessary internal expertise 56% Need to fully and seamlessly integrate the work of testers, business analysts, and developers Inconsistency among products user interface, underlying logic, storage Brittle Integrations, Proprietary repository API s, Source: Forrester study commissioned by Wipro, 2008 Source: Martin Nally - IBM Rational CTO, IBM Fellow, and VP at Innovate

6 ALM, How Do We Make Successful? ALM challenges #1, #2 (previous slide) translate to a need to Improve personal collaboration and process Integrate information end-to-end Improve your process by extracting useful measures to apply as input to the process ALM is an information-centric discipline The methods we use to control the process are based on the artifacts produced, e.g. requirements, defects, architectural modules, test cases, etc. ALM tools can help with the challenge of process change Easy to adopt, open standards based, iteratively deployed, supporting scenario based adoption Teach, support, and enact the process Historical approach: Tool-Process support largely based on brining guidance to the right point in the tool Modern approach: Tool understands Process being followed and provides active process guidance Seamless integration across tools in support of multiple practitioner roles Automatic gathering of statistics and generation of reports Historical approach: Stage-gate processes relying on manual gathering of quality metrics Modern approach: A users daily work produces the fundamental data used as measures The measures become a behavior modifier. If clear guidance is provided, and a way to measure ones progress against goals, then people are willing to embrace change. What is generally lacking is the guidance. Source: Martin Nally - IBM Rational CTO, IBM Fellow, and VP at Innovate

7 What is Collaborative Lifecycle Management? Collaborative Lifecycle Management coordinates people, processes, and information in iterative software and systems delivery IBM Software Group IBM Software Group What is Application Lifecycle Management? The coordination of development life-cycle activities, What is including Collaborative Lifecycle Management? requirements, modeling, development, build, Collaborative and testing, through: Lifecycle Management coordinates people, processes, and Process Automation - Enforcement of processes that span these activities. information in iterative software and systems delivery Traceability - Management of relationships between development artifacts used or produced by these activities. Meets domain-specific needs while enabling Reporting - Reporting on progress of the development a real-time effort flow as of information a whole. and ideas IBM Software Group Lotus Improves software collaboration across teams and The Changing Face of Application Life-cycle Management geographies Forrester Research, Inc. by providing consistent access to team process, workflow and artifacts Helps meet compliance requirements through asset traceability and approval workflows Provides the foundation for continuous capability improvement through flexible, rules-based process enforcement, real-time reporting and integrated best practices Watch the 5 minute video: Watch the 5 minute video: Reduces total cost ownership through streamlined and enterprise-ready deployment, security and administration. 3 5 CLM for Scenario 7

8 Agenda 1 Collaborative Lifecycle Management Introduced Historical View Solutions Today The Art of What s Possible! Illustration, In Practice Collaborative Lifecycle Management 5 Appendix OSLC Companies Participating and Implementing 8

9 What was State-of-the-Art 20 years ago? IBM s AD/Cycle businesses are are also also faced with with the the high high costs of of maintaining existing inventories of of applications and and a a shortage of of experienced programming skills.. Vision: Central Repository, Data Governance, Data Linking A Arecent survey of of over over 1000 businesses indicated that that the the backlog for for applications is is approximately four four years requirements and and specifications are are passed on on paper from from product planners to to designers and and from from designers to to coders proliferation of of unrelated tools, methodologies, and and manual data data transformations Challenges: Closed Market Data Duplication (Import) for foreign tools Source: Presentation on IBM s AD/Cycle, circa 1990! 9

10 What was State-of-the-Art 10 years ago The Rational Software Development Platform Analyst Architect Developer Tester Pervasive and Embedded Model, simulate and monitor Visually construct, program, IBM business Software Group and Lotus software execute processes Model applications and data generate code Design, create, and tests DB2 Lotus Tivoli WebSphere IBM and 3 rd Party Servers Project Manager Follow a common process Track project status Manage requirements Manage change and assets Manage quality Partners Microsoft Open Standards IBM Services 10

11 What was State-of-the-Art 10 years ago The Rational Software Development Platform Environment Requirements Business component test code Modeling Project Mgmt. Project Dashboard/ Metrics Process Mgmt Report Publishing Tool mentors Generate documentation Requirements Mgmt Design & Development Collect & publish metrics Generate test inputs and Link Use Case elements (models & text) Version Rose controlled units Configuration Mgmt Analysis & Design Functional Testing Testing / Implementation Automate run-time testing Developer Unit Testing Create & execute test scripts Create test inputs from requirements Test Mgmt Submit defects Link requirements to change requests Change Mgmt Submit defects Link code changes to activities (Unified Change Management) Configuration & Change Management 11

12 Agenda 1 Collaborative Lifecycle Management Introduced Historical View Solutions Today The Art of What s Possible! Illustration, In Practice Collaborative Lifecycle Management 5 Appendix OSLC Companies Participating and Implementing 12

13 Collaborative Lifecycle Management, Architectural Aspects The evolution of software delivery Surf the CLM web Jazz Integration Architecture Open Services for Lifecycle Collaboration Architecture Proven architecture principles derived from the WWW Presentation / Semantic Split Open, Extensible and On-Demand Linked Open Data, data representations linked with URL s IBM Software Open Group Approach Lotus to define the software Data model Data Collaborate openly on common resource definitions Standardized data protocols enable linking Supported by WWW protocols CLM scenario s public on Jazz.net & open-services.net Workflow Outside-In scenarios Real-World End-to-end lifecycle Role-based, task-based user experiences 13

14 The Jazz project People working together to deliver great software Jazz is a project and platform for transforming how people work together to deliver greater value and performance from their software investments A major investment by IBM to create a scalable, extensible team collaboration platform IBM s vision for the future of software delivery supporting a workforce that is increasingly organizationally and globally distributed, fluid and dynamic A community at Jazz.net the online venue for open commercial development of select Jazzbased products A community at open-services.net an open invitation to collaborate on a common integration architecture for software delivery 14

15 Open Services for Lifecycle Collaboration Aimed at simplifying collaboration across the software delivery lifecycle Open Services for Lifecycle Collaboration Open interfaces. Open possibilities. An industry initiative for making it easier to use software delivery tools in combination. 300 registered community members, from 30+ companies The Open Services initiative is Building a community of vendors, open source projects, integrators and IT teams, at open-services.net Creating public specifications of resources and services, like change requests, test cases, defects, requirements and user stories Delivering loosely coupled resource formats and services with just enough standardization 15

16 Jazz Integration Patterns Check List is available https://jazz.net/wiki/bin/view/main/calmintegrationpatternschecklist 16

17 User Interface Pattern & Style Guide for Jazz Web Applications https://jazz.net/wiki/bin/view/main/webuipatternandstyleguide 17

18 Jazz, OSLC, and Collaborative Lifecycle Management Adding value to existing investments and delivering new innovative capabilities c Existing IBM Offerings New IBM Offerings Business Partner Offerings offering offering offering offering offering offering IBM Software Best Group Practice Processes Lotus software offering Search and Query Dashboards Team awareness Events notification In context collaboration Security Client Integrations Eclipse Web 2.0 Visual Studio JAZZ technology platform Open Lifecycle Service Integrations Powered by Server Integrations Existing IBM offerings Business Partner offerings Open source offerings 18

19 Resources IBM Software Group Jazz.net: https://jazz.net/wiki/bin/view/main/calmhome Open-Services.net: InfoQ.com 19

20 IBM Software Group Jazz Million Seat March.momentum is building Join the March to transform software delivery by enabling organizations to be more collaborative and transparent, leveraging our open standards-based Jazz platform... We re so convinced of the power of this platform that we re offering it free to teams of up to 10 developers What Analysts are saying: Liz Barnett, Ez-Insight: "With the Jazz project, Rational has developed breakthrough technology and is poised to set the standard for collaborative ALM... 50,000+ members active on Jazz.net 300,000+ seats in market Julie Craig, EMA: "Rational s differentiators are difficult for competitors to equal, and the new Jazz platform foundation may well turn out to be one of the best investments the Rational team has made. Join the movement and try Jazz today or 20

21 Agenda 1 Collaborative Lifecycle Management Introduced Historical View Solutions Today The Art of What s Possible! Illustration, In Practice Collaborative Lifecycle Management 5 Appendix OSLC Companies Participating and Implementing 21

22 Collaborative Lifecycle Management, Illustration in Practice Rational Requirements Composer Business expert collaboration Elicit, capture, elaborate, discuss and review requirements Rational Team Concert Core team collaboration "Think and work" in unison and provide real-time project heath Rational Quality Manager Quality team collaboration Coordinate quality assurance plans, processes and resources Analyst Tester Architect Developer 22 22

23 Collaborative Lifecycle Management, Illustration in Practice - I m Bob the Product Owner. - I m Scott the Scrum Master. Marco, Deb Dev Lead. Developer - I m Tanuj, a Tester on the team. I am responsible producing, prioritizing and accepting user stories I coach the team, manage change, and track health and quality by team collaboration We re developers who embrace agile practices and continuous integrations. I practice concurrent testing Rational Requirements Composer Elicit stories Rational Team Concert Manage Collection Elaborate stories Prioritize Backlog Team Plans Iteration Detail sprint plans Source/fix developed, tested, delivered Triage defects / change requests Sprint Review Rational Quality Manager Plan & Align Test Effort Detail test plans Test. Submit/ Confirm Plan Sprint Deliver 23

24 Collaborative Lifecycle Management, Illustration in Practice Requirements Composer users can: Create/Link Requirement Collections to Quality Manager Test Plans Create/Link Requirements to Quality Manager Test Cases Create/Link Requirements to Team Concert Plan Work Items CLM Mash-up Dashboards containing viewlets from Team Concert, from Quality Manager,... Team Concert users can: Create/Link Plan Work Items to Requirements Composer Requirements Create/Link Plan Work Items to Quality Manager Test Cases CLM Queries: Defects blocking Test CLM Mash-up Dashboards containing viewlets from Requirements Composer, Quality Manager,... Quality Manager users can: Create/Link Test Plans to Requirements Composer Requirement Collections Create/Link Test Cases to Requirements Composer Requirements Create/Link Test Cases to Team Concert Plan Work Items Create/Link to Team Concert Defects for Failed Test Execution Results CLM Queries: Tests blocked by Defects CLM Mash-up Dashboards containing viewlets from Requirements Composer, from Team Concert,... 24

25 Collaborative Lifecycle Management, Illustration in Practice Cross discipline query viewlets 25

26 Collaborative Lifecycle Management, Illustration in Practice Cross discipline query viewlets 26

27 Rational software Collaborative Lifecycle Management, Illustration in Practice Cross discipline query viewlets 21

28 Collaborative Lifecycle Management, Illustration in Practice Rich hovers provide insight without having to traverse the link 28

29 OSLC, Companies participating in creation of OSLC specifications and implementing Who What Description Siemens Teamcenter & Rational Team Concert Forge.mil & Rational Requirements Composer Oracle jdeveloper & Rational Team Concert Eclipse Mylyn, Tasktop Pro & Rational Team Concert. & Rational ClearQuest Coordinate product (PLM) and software (ALM) change management. Siemens is integrating change management processes for mechanical, electrical and software systems by creating and linking Rational Team Concert and Siemens Teamcenter change requests. Enable project teams with different tools & processes to link and share ALM resources. As a proof of technology, U.S. DISA has linked work items between project teams who are working in Rational Requirements Composer and Forge.mil (DISA s deployment of CollabNet TeamForge). Oracle developers boost productivity with ALM integration. Oracle s Team Productivity Center provides a task-oriented interface for developers by connecting with ALM products like Rational Team Concert, bringing work items into the JDeveloper IDE. Task-focused collaboration for Eclipse developers through ALM integration. Tasktop Pro and Eclipse Mylyn provide developers with a revolutionary task-focused interface that supports one-click multitasking, workspace focusing, and time tracking for Rational Team Concert work items and ClearQuest change requests. HP Quality Center & Rational Team Concert PLM/ALM traceability scenarios Improve collaboration between development and test teams. BSD Group is connecting development and test processes by linking Rational Team Concert work items with HP Quality Center test requirements and plans. Break down barriers between PLM and ALM. General Motors is driving integration scenarios to achieve better performance and traceability across the product and software lifecycles. Microsoft Project & Rational Team Concert itko LISA & Rational Team Concert, Rational ClearQuest dbmaestro Teamwork & Rational Team Concert Rally & ClearQuest Better collaboration between product managers and agile teams. Ascendant s Atech Team Connector synchronizes Microsoft project plans with Rational Team Concert release and iteration plans. Reduce time to defect resolution. itko LISA creates Rational Team Concert work items or ClearQuest defects that include detailed, multi-tier trace information from any test executed with LISA Pathfinder. Manage change to your database system. dbmaestro TeamWork enables teams to manage database and schema evolution by utilizing Rational Team Concert change management -- linking dbmaestro database change sets with Team Concert work items. Connect agile teams with enterprise processes and change management. Rally is enhancing the bidirectional synchronization between change requests in ClearQuest and artifacts in Rally, providing visibility into the total lifecycle in both systems. 29

30 900 business partners worldwide jazzed about CLM 30

31 Ready-for-Rational certified partners extend value of your CLM solution Collaborate with Microsoft SharePoint and Lotus Quickr libraries Analyze project data and automate tasklevel work breakdown structures Reserve, deploy and manage an inventory of virtual test resources Synchronize defect and change workflows with HP Quality Center Execute tests for SAP Enable TMAP process support Simulate requirements to reduce project risk Enable bidirectional JIRA change IBM Software management Group integration Lotus software Deliver automated governance to insure compliance and minimize business risk Find and manage open source approvals Execute mobile handset tests. Accelerates test cycles with virtual machine management and execution Visually validate business requirements Integration between Rational Quality Manager and Borland CaliberRM to enable traceability between requirements and test artifacts Execute data tests. Integrate with Mylyn task focused interface Tools for validation of SAP business objects Execute LISA tests from RQM Allows users to define RQM test cases according to product line features 31

32 32 32

33 Agenda 1 Collaborative Lifecycle Management Introduced Historical View Solutions Today The Art of What s Possible! Illustration, In Practice Collaborative Lifecycle Management 5 Appendix OSLC Companies Participating and Implementing 33

34 OSLC, Companies participating in creation of OSLC specifications and implementing Siemens Coordinate product (PLM) and software (ALM) change management Siemens is integrating change management processes for mechanical, electrical and software systems by creating and linking Rational Team Concert and Siemens Teamcenter change requests Learn more: ALM-1633B, An Open Services Approach to ALM and PLM Integration for Systems Development SIEMENS TEAMCENTER 34

35 OSLC, Companies participating in creation of OSLC specifications and implementing U.S. DISA Enable teams using different tools & processes to link & share ALM resources As a proof of technology, U.S. DISA has linked work items between project teams who are working in Rational Requirements Composer and Forge.mil (DISA s deployment of CollabNet TeamForge). Learn more: 35

36 OSLC, Companies participating in creation of OSLC specifications and implementing Oracle Oracle developers boost productivity with ALM integration Oracle s Team Productivity Center provides a task-oriented interface for developers by connecting with ALM products like Rational Team Concert, bringing work items into the JDeveloper IDE Learn more: OSLC Change Management workgroup: CmHome topic on open-services.net wiki Oracle Team Productivity Center: Oracle Team Productivity Center 36

37 OSLC, Companies participating in creation of OSLC specifications and implementing Eclipse Mylyn Task-focused collaboration for Eclipse developers through ALM integration Tasktop Pro and Eclipse Mylyn provide developers with a revolutionary task-focused interface that supports one-click multitasking, workspace focusing, and time tracking for Rational Team Concert work items and Rational ClearQuest change requests Learn more: ALM-1894B - Eclipse Mylyn: Redefining the "I" of the IDE 37

38 OSLC, Companies participating in creation of OSLC specifications and implementing BSD Group Improve collaboration between development and test teams BSD Group is connecting development and test processes by linking Rational Team Concert work items with HP Quality Center test requirements and plans Learn more: CCM-1653: Integrating IBM Rational Team Concert with HP Quality Center 38

39 OSLC, Companies participating in creation of OSLC specifications and implementing General Motors Break down barriers between PLM and ALM General Motors is driving integration scenarios to achieve better performance and traceability across the product and software lifecycles Learn more: OSLC-PLM workgroup: topic PlmHome at open-services.net wiki 39

40 OSLC, Companies participating in creation of OSLC specifications and implementing Ascendant Technology Better collaboration between product managers and agile teams Ascendant s Atech Team Connector synchronizes Microsoft project plans with Rational Team Concert release and iteration plans Learn more: Ascendant Technology home: IBM Global Solutions Directory: Atech Team Connector 40

41 OSLC, Companies participating in creation of OSLC specifications and implementing itko Reduce time to defect resolution itko LISA creates Rational Team Concert work items or ClearQuest defects that include detailed, multi-tier trace information from any test executed with LISA Pathfinder Learn more: itko home: IBM Global Solutions Directory: LISA/RTC, LISA/ CQ < Alt-Click! > LISA 41

42 OSLC, Companies participating in creation of OSLC specifications and implementing dbmaestro Manage change to your database system dbmaestro TeamWork enables teams to manage database and schema evolution by utilizing Rational Team Concert change management and linking dbmaestro database change sets with Rational Team Concert work items Learn more: dbmaestro home: IBM Global Solutions Directory: dbmaestro TeamWork 42

43 OSLC, Companies participating in creation of OSLC specifications and implementing Rally Software Connect agile teams with enterprise processes and change management Rally is enhancing the bi-directional synchronization between change requests in ClearQuest and artifacts in Rally, providing visibility into the total lifecycle in both systems Learn more: OSLC Change Management workgroup: CmHome topic on open-services.net wiki Rally integrations: Rally Connector for ClearQuest 43

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