Fly. Wealth and Retirement IT Hosting

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1 Fly. Wealth and Retirement IT Hosting

2 02 SunGard Hedge 360 SunGard Wealth and Retirement IT Hosting

3 SunGard IT Hosting bn The global cloud computing market will reach $241 billion in Achieve more by shifting operations to the cloud Wealth management and retirement firms have a growing need to reduce costs, comply with new regulations, and focus on service differentiation in the face of revenue, cost and competitive pressures. In this challenging environment, you need to find new ways to attract and retain customers, remain ahead of the competition and reduce complexity. Cloud computing is the convergence of technological innovation utilizing the Internet, network and virtualization to offer a distinct, service-based perspective on computing. At SunGard, we call this IT Hosting. Cloud computing has begun to transform the role of the information technology (IT) function and how companies buy IT. Increasingly, the IT function is moving towards the role of an IT Broker that provides external, cloud-based IT resources through vendor partnerships rather than hosting all IT functions and operations in-house. The global cloud computing market was $78 billion in 2014, and will reach $241 billion in 2020, up from $15 billion in The flexibility, scalability, cost savings and opportunities for rapid deployment have emerged as compelling arguments to leverage cloud computing over the last 10 months. 1 Cloud computing and IT hosting are simplifying operations and in some cases increasing security. Majority of executives see cloud computing as transformational to enable business innovation and optimize operations. Nearly half of senior business executives think that cloud computing can transform their businesses within the next two to three years. SUNGARD IT HOSTING SunGard currently provides hosting to banks, trust companies, and retirement administrator customers with 24/7 production support. Leveraging our centers of excellence, we provide you with the infrastructure and connectivity you need to securely host your recordkeeping and accounting technology with exceptional reporting and audit and compliance tracking. SunGard helps firms of all sizes meet business and compliance requirements by leveraging our award-winning accounting technology for trust and retirement Today s in-house IT leaders are becoming high performing and business-savvy IT-sourcing architects with most in-house functions transforming to managing the future world of hybrid, IT and cloud computing. Yet nearly two thirds of financial service providers do not have the right talent in place to deliver on their cloud computing agenda, especially the management of external service providers. 1 IAOP Pulse Magazine

4 02 SunGard IT Hosting 36% of wealth management firms intend to adopt or replace their current technology before 2018 Cerulli Analysis A majority of financial firms are looking for strategic partners like SunGard to help drive innovative collaboration, continuous improvement and automation routinely. Larger financial institutions are also looking for global delivery and scale from IT hosting providers with industry-specific wealth management and retirement services knowledge. These firms and institutions expect to partner with IT hosting providers for a collaborative approach in utilizing cloud, mobile computing, social media and business analytics skills to better serve their clients. Selecting the right vendors remains critical to achieving those strategic visions. The rewards of IT hosting are well understood: from cloud solutions and software development to the automation of business functions, working with IT service providers gives companies a cost-effective way to access the expertise and technologies they need to meet their business objectives. Distinct advantages to IT hosting There are a variety of distinct advantages that come with utilizing a true hosted environment for your portfolio accounting and recordkeeping platforms. They include: Hardware and software expense reduction Security and disaster recovery services 24 x 7 system access and monitoring Infrastructure improvements and upgrades Domain expertise and project management Telephony and networking support Environment changes and code promotions 6out of10 organizations will embrace global business services (GBS) over standalone outsourcing and share services by 2017 HFS Research SunGard hosted IT before Cloud was even the lingo SunGard has been hosting technology and operations for more than 25 years before the term application service provider (ASP) was known and long before this function was known as hosting in the cloud. Leveraging SunGard s cloud hosting environment removes much of the IT burden giving you software that is maintained with access to the latest functionality available. In fact, combining SunGard s cloud hosting with Business Process-as-a-Service for operations allows you to also remove much of the day-to-day operational tasks freeing you to concentrate on growing your business.

5 SunGard IT Hosting 03 Hosting your IT allows you to benefit from best practices, as well as innovative software and tools that are maintained and updated to the latest releases, giving maximum access to the latest functionality available to SunGard s wealth and retirement platforms. Because IT hosting solutions are Web-based and secure, you can connect to the SunGard framework globally; anywhere and anytime. Available to providers of all sizes, the solutions serve as a cost effective way to tap into state-of-the-art technology and leverage experienced resources. SunGard s service centers offer world-class infrastructures that includes clean-rooms with stringent access control, strong work-premise, and data access and network security. Stringent controls are backed by ISO certification, SAS 70 Type II audit compliance and Customer Operation s Performance Center (COPC) certification. Inshore delivery centers are available for customers who desire a more domestic approach, while global delivery centers located in Tunisia, India and China provide the flexibility and diversification to ensure you receive reliable, around-the-clock services availability. Wealth management and retirement firms can improve efficiency when they host their software and systems in a secure, compliant and accessible environment. Those hosting can also leverage software based on financial industry best practices that address evolving market and legislative requirements. By taking advantage of SunGard s IT Hosting and current technology platforms, you can easily add new products and services to cost effectively scale operations. Disaster recovery is the fastest growing segment in cloud-based computing Disaster recovery as a service (DRaaS) refers to services that offer business continuity by enabling data backup, recovery and retrieval. It is one of the fastest growing segments in the cloud-based recovery model under the Infrastructure-asa-Service market. It can help record business critical data during the occurrence of natural calamities or a sudden and unforeseen system failure. It also ensures the availability of IT infrastructure in the event of a natural disaster. As data are an integral part of many business operations, securing them becomes very critical and involves the need for efficient implementation of disaster recovery services. 2 2 Research and Markets: Global Disaster Recovery-as-a-Service (DRaaS) Market

6 04 SunGard IT Hosting Rigorous information security and diligence practices At SunGard, confidentiality, integrity and availability are designed into each and every solution. Customers benefit from our experience and commitment to provide reliable services backed by rigorous security standards to each deployment. SunGard s internal information security practices are based on the International Standards Organization 27001:5, the most widely accepted information security standard. Security services are an intrinsic part of all our solutions and they include: Centers of excellence data warehousing MANAGED HOSTING Provides fully dedicated hosting environment for customers Platform and infrastructure services and supports customer requirements 24 x7 monitoring Comprehensive physical security ISO aligned standards and procedures Infrastructure perimeter scanning and defense in depth Financial Services regulated program in line with FS industry standards ISO certified development centers Secure Operating System hardening procedures and standards Comprehensive real-time compliance monitoring Application Vulnerability Scanning utilizing 3rd parties, Black Box, and White Box solutions based upon a risk driven approach Global Privacy program based upon regional requirements Real-time operational monitoring and logging Defense in depth with multiple layers of infrastructure controls Business Continuity Management As a key supplier for many rigorously regulated industries and most wealth management and retirement administration firms, we take a risk based approach towards customer audits ensuring appropriate security and transparency actions are being met. SunGard s ongoing adherence to regulatory obligations and requirements is a key operating principle for the company. FINANCIAL SERVICES CLOUD Robust, private cloud enterprise Shared and centralized hosting platform Platform and infrastructure services Services offered in US, UK and Singapore MAINFRAME MIDRANGE HOSTING Over 25 years of IBM Mainframe and Midrange hosting experience Secure connectivity 24 x 7 monitoring and support Connectivity to IBM DS8800 Storage Infrastructure with IBM FlashSystem 820

7 SunGard IT Hosting 05 Smooth transition ensures business continuity Transitioning smoothly to an outsourced IT environment requires that procedures and general system requirements be addressed fully and transparently to our customers clients. To help create the most effective transition possible, SunGard: Helps define job descriptions for personnel based on internal process needs Identifies team leads in organizations that can help train new personnel Allows flexibility in shifting resources to meet volume spikes or prevent service disruptions Helps ensure business continuity during the transition with latest recovery technology All systems continue to reflect your brand Provides regularly-scheduled communications, status reports and issue resolution Partner with SunGard SunGard is staffed with industry experts and has more than 25 years of experience in retirement recordkeeping and trust accounting. SunGard currently provides IT Outsourcing to banks, trust companies, and retirement administrator customers with 24/7 production support. Leveraging our centers of excellence we provide you with the infrastructure and connectivity you need to securely host your recordkeeping and accounting technology with exceptional reporting and audit and compliance tracking. Combined with SunGard s Business Processing as a Service (BPaaS) offering, you get the benefits of outsourcing non-core functions as well as the confidence that time-consuming processes will be managed efficiently and securely by personnel who understand all aspects of the financial services industry. SunGard helps firms of all sizes meet business and compliance requirements by leveraging our award-winning technology for wealth and retirement administration.

8 About SunGard s Wealth and Retirement Administration SunGard provides wealth and retirement administration solutions and services that help banks, trust companies, brokerage firms, insurance firms, retirement plan administrators and independent advisors acquire, service and grow their client relationships. We provide solutions for client acquisition, transaction management, trust accounting and retirement recordkeeping that can be deployed as standalone products or as part of an integrated wealth management platform. For more information, visit Enabling the Adaptive Enterprise Sitting at the intersection of technology and finance, SunGard is focused on delivering fresh ideas and inventive solutions to help our customers adapt and thrive in an ever changing environment. With a blend of software solutions, cloud infrastructure, global service capabilities and deep domain expertise, SunGard is capable of supporting virtually every type of financial organization, including the largest and most complex institutions in the world. For more information, please visit twitter.com/sungard linkedin.com/company/sungard 2015 SunGard. Trademark Information: SunGard, and the SunGard logo are trademarks or registered trademarks of SunGard or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders. WRA4220

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