The agile Cloud Brokerage approach. An innovative, business aligned and mature IT services delivery model!

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1 The agile Cloud Brokerage approach An innovative, business aligned and mature IT services delivery model!

2 CLOUD BROKER DEFINITION as defined by the NIST A Cloud Broker is an entity That manages the selection, usage, performance and delivery of cloud based services That negotiates relationships between Cloud Providers and Cloud Consumers. As cloud computing evolves, the integration of cloud services will become too complex for cloud Consumers to manage. In such cases a cloud Consumer has the option to request cloud services from a cloud Broker, instead of contacting a cloud Provider directly. Cloud Brokers provide a single point of entry for managing multiple cloud services. 21/06/15

3 Business Cloud Services positionning Customer A Customer B Customer C Provision of On Demand Technical Expertise Business Cloud Broker Technical Cloud Broker Cloud Service Provider 1 Online Portal Cloud Service Provider 2 Cloud Service Provider 3 Cloud Service Provider 4 XaaS Services Cloud Service Provider X Cloud Service Provider Y

4 Business & Technical Cloud Brokers Services Orchestration Requirement to monitor, report, track SLA s and ensure compliance & security Requirement to manage increasing complexity

5 Cloud Services Brokerage According to Gartner, Cloud Service Brokerage offers 3 capabilities Service Intermediation: An intermediation broker provides value added services on top of existing cloud platforms, such as strategic sourcing, vendor management, service value management (QoS/CoS monitoring, reporting..). Service Aggregation: An aggregation broker provides the glue to bring together multiple services and ensure the interoperability and security of data between systems. Service Arbitrage: A cloud service arbitrage provides flexibility and opportunistic choices by offering multiple similar services to select from.

6 Intermediation A Cloud Broker s intermediation purpose is to aggressively lead and guide strategic sourcing initiatives while engaging vendors to meet cost, quality, and delivery performance goals. The primary value a Cloud Broker can offer is the attainment of benefits by cloud service vendors not reached by other customers. The Cloud Broker challenge is to attract, develop and retain the best vendors. To achieve these goals, the following functions are fulfilled: Marketplace research, Strategic sourcing, Value initiatives, Vendor Management, Risk Mitigation, Dispute resolution.

7 Aggregation The choice of business value added services on the Cloud is in rapid expansion (Quantity&Quality): IaaS, PaaS, SaaS, DaaS, DRaaS, SECaaS, The DttC (Direct to the Customer) quantum leap of the new model of IT services delivery is expanding complexity, security, integration, cost, provisioning ( ) management issues for both Business and IT. The Cloud Broker brings forward an aggregation methodology based on best and proven practices, adapted to the business requirements, taking into account the IT legacy environment and building on private, hybrid and public cloud infrastructures. Aggregation can be performed on the customer s private cloud ( inhouse) or on a external private cloud ( orchestration platform of a technical cloud broker)

8 Service Management is a complex part of Aggregation

9 Arbitrage Cloud based IT services delivery needs to be managed with a continuous improvement mind-set approach. Business requirements are dynamic, and therefore IT services need to continuously adapt (scale up/down, evolve, change, remain competitive) to the changing market conditions. Cloud Services brokerage require to be arbitrated with agile contracts, adaptive SLA s, right-sized costs, and managed within an on demand and industrial catalogue portal approach. The Business Cloud Broker acts as a referee ( arbitre in French) between the (learning) customer and the (virtual) cloud service providers.

10 Growing fast the Cloud Services Brokerage Market The Cloud Brokerage Enablement market will grow from $ million in 2013 to $2.03 billion by 2018, at a CAGR of 55.3%. Cloud Brokerage Enablers are software platforms that enable such services. The overall global Cloud Brokerage market will grow from $1.57 billion in 2013 to $10.5 billion by This represents a CAGR of 46.2% from 2013 to 2018, according to Marketsand Markets, a Research firm.

11 TheCloudTurbo (who, what?) GCB (Global Cloud Broker) is a pioneering Business Cloud Broker founded by seasoned IT professionals on both customer and provider side Agile «Task Force Team» approach To manage the Cloud providers and their services Sourcing, Integration and Services Management of Cloud based Services: IaaS (Infrastructure as a Service) - PaaS (Platform as a Service) DaaS (Desktop as a Service) DRaaS (Disaster Recovery as a Service) SECaaS (Security as a Service) - SaaS (Software as a Service) GCB s business Brand is: TheCloudTurbo (work in progress

12 TheCloudTurbo è Solutions/Services Executive level Consulting and Cloud adoption coaching Cloud Services Sourcing è Improve Provider Selection, Costs and Contracts Cloud Services Integration è Improve Time to Market & Deployment Costs Services and SLA Management è Improve services delivery specific to customer requirements (including monitoring & reporting) Optimize Services Costs è through existing Commercial relations with «best of breed» providers or through aggregation of customer requested Cloud Services Providers Service levels and Costs continuous improvement è thanks to dynamic and On-going Negotiation, as a continuous value add to our customers

13 TheCloudTurbo è Partners Contracted Vendors Management & Service Management Linkbynet Managed Hosting Services (IaaS, PaaS) Qualys Vulnerability Management (SECaaS) Egress Cloud Based Messaging and File Encryption (SECaaS) Cloudfinder O365, Google Apps, Dropbox, Box Backup services (DRaaS) Netskope Cloud Based Security Services (SECaaS) LogPoint SIEM (security information & event management) Solutions Mobility+ Mobile Device Management Integration & Service Management

14 LinkByNet LinkByNet is a Technical Cloud Services Broker LinkByNet is present in Europe, Asia-Pacific, North America and Asia. This structure gives us a virtual service centre available 24/7 It is a major player in outsourcing and Cloud services, web e- Business and Information Systems LinkByNet supports companies in their migration to the cloud

15 QUALYS Qualys has 3 different sets of solutions: Qualys Cloud Platform : Suite of IT Security and compliance solutions for Cloud based Infrastructures Vulnerability scanning enables the discovery of hidden systems and identify vulnerabilities.. It is used to find and fix your highest-priority security and compliance issues Qualys Vulnerability Research Team perform continuous vulnerability research

16 EGRESS EGRESS Switch's award-winning encryption platform enables organisations to protect all forms of electronic information, shared both internally and externally Secure Secure File Transfer Secure Webform Secure Workspace

17 Cloudfinder

18 LOGPOINT Advanced Security Information and Event Management (SIEM) platform LOGPOINT functionalities: Automate regulatory processes Improve efficiency in forensics investigations Increase troubleshoot turnaround time Improve Customer security position Gain visibility into the organization

19 Mobility+ Mobility+ provides Strategic consulting in the domain of Mobile services (Blackberry, Android, iphone, Windows) MDM (Mobile Device Management) project management Cloud-based MDM Sourcing Integration Service and Support Management

20 NETSKOPE Netskope is the leader in Cloud Apps analytics and policy enforcement Discover Cloud Apps and evaluate risk Get visibility and analytics Enforce Real-time policy across any App

21 TheCloudTurbo è Customers Contracted Vendors Management & Service Management Corporate sized company Mid-sized company Start-up

22 Success Story : SUEZ Environnement Consulting from January 2014 to June 2014 to on-board the COMEX to transform the IT services, globally Unified Communication and Collaboration Network and Security Services Identity Access and Active Directory Management Mobile Device Management (Mobility+) GCB Services support for all 4 pillars before business validation, and since projects launch Active assistance (coaching) in managing migration to Microsoft s Office 365

23 Additional Success Stories Swift provision of a scalable Amazon platform Executive level Consulting and Coaching Brokerage of cloud based Security services Ensure flexibility requirements in terms of price and of contract duration Active role in strategic choices to transform the European IT Infrastructures (migration to Cloud Based Services) Qualys (Vulnerability Management) On-going: Egress (Encryption filtering management) Trend (internet Security Services) Logpoint (SIEM) Active role in defining the shift towards Services Management (versus the Design/Build/run model) On-going: Implementation of Managed security Services

24 Thank You! and let s broker together soon!

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