How to be a Sustainable Travel Co-ordinator. TfGM Travel Choices Workshop 1 April 2014

Transcription

1 How to be a Sustainable Travel Co-ordinator TfGM Travel Choices Workshop 1 April 2014

2 How to be a Sustainable Travel Co-ordinator Aim of todays workshop: Provide confidence, ideas, inspiration and solutions to participants who have travel co-ordination duties within their job role.

3 How to be a Sustainable Travel Co-ordinator Time Details 9:00-9:10 Welcome and introductions round the table. 9:10 9:20 Introduce to the session and explain the aims. Explore the role of the Travel Co-ordinator 9:20 10:00 Group discussion where participants can explain the problems they have encountered and that they would like resolved during the session. 10:00 10:20 Case study 1- Lorraine Walls & Sam Leigh - JD Williams 10:20 11:00 JD Williams discussion/prompts/action points development 11:00 11:15 BREAK 11:15 11:35 Case study 2 - Debbie Bell - Cornerhouse 11:35 12:00 Cornerhouse discussion/prompts/action points development 12:00 12:25 Resolution of issues raised in group discussion 12:25 12:30 Summary of main points/lesson learnt Close

4 How to be a Sustainable Travel Co-ordinator Topics to cover/questions to ask: How did you come to be in the role? Key elements of the role Duties and responsibilities Who do you report to?

5 How to be a Sustainable Travel Co-ordinator Topics to cover/questions to ask: Which things are going well? Which things have gone badly or less well? Where can I look for help and support? within the company? External? Monitoring and evaluation

6 How to be a Sustainable Travel Co-ordinator Group discussion Whiteboard What would you like help with today? Burning issue? Problem you d like the group to help you with?

7 How to be a Sustainable Travel Co-ordinator Role and duties of a Sustainable Travel Co-ordinator Inform Incentivise Innovate Influence

8 How to be a Sustainable Travel Co-ordinator Duties of a Sustainable Travel Co-ordinator

9 How to be a Sustainable Travel Co-ordinator Promotional duties To have responsibility for raising awareness and uptake of sustainable transport. To implement and promote schemes which aim to reduce the use of the private car for commuting and business miles. To set up and coordinate relevant steering groups, e.g. a Bicycle User Group (BUG).

10 How to be a Sustainable Travel Co-ordinator Travel Plan duties To lead the implementation and development of the Travel Plan. To organise and promote Travel Plan related publicity and awareness events within the workplace as appropriate. E.g. cycle to work days. To conduct travel surveys to establish why people travel the way they do and what the company could do to get them to change to sustainable transport.

11 How to be a Sustainable Travel Co-ordinator Travel Plan duties To monitor the progress of the Travel Plan towards its targets and to take action where appropriate to ensure the targets are met. To liaise with senior management to secure support and funding for the plan. To be responsible for keeping the Travel Plan document up to date, including the action plan and monitoring reports. To work to improve on site facilities for those who choose to come by sustainable transport, for example increasing the cycle storage.

12 How to be a Sustainable Travel Co-ordinator Statutory duties To gather information about how staff and customers currently travel to the company s sites and report as required. To be the company s point of contact for your local council to supply Travel Plan related information such as monitoring reports and action plans when required. To keep up to date with issues and new initiatives that affect sustainable transport.

13 How to be a Sustainable Travel Co-ordinator Advisory role duties To act as the point of contact within the organisation for anyone requiring transport advice or information. To keep up to date with issues and new initiatives that affect sustainable transport.

14 How to be a Sustainable Travel Co-ordinator Miscellaneous duties To work with senior management, company staff/customers and the car park management or security contractor to formulate and implement a comprehensive car park management strategy. To work in partnership with neighbouring businesses in order to establish and resolve local sustainable transport issues.

15 Promotion How do you promote sustainable travel in your workplace?

16 Promoting sustainable travel in your workplace Staff newsletters Staff engagement events Competitions/prize draws Visual display units/notice boards Intranet pop ups Corporate s/corporate briefs Offers/giveaways National initiatives e.g National bike week

17 Promoting sustainable travel in your workplace What has worked for you?

18 Actions What actions are you taking to reduce single occupancy

19 Cycling

20 Walking

21 Public Transport

22 Car Share

23 Public transport

24 Business Travel/Business mileage

25

26

27 N BROWN GROUP PLC Green Travel Plan 11 th April 2014 N Brown Group plc 27

28 INTRODUCTION who are we? N Brown Group, and its principal subsidiary, JD Williams and Company Ltd, is a leading internet and catalogue home shopping company, with over 140 years of experience in the distance shopping market. Other facts about us include:- 800m turnover / 98m profit 3700 employees across the group 2 principle Distribution Centre s Shaw/Hadfield Head office is in central Manchester and houses 1000 employees Shaw Distribution Centre houses 1000 employees We have a 1200 seat Call Centre within Manchester Arena N Brown Group plc 28

29 Drivers for Change The factors that drove our GTP were; Growth we have a vision that by the year 2020 we will double group turnover. To help achieve this target a new purpose built warehouse will be built at Shaw During the construction parking spaces will be reduced by around 50% There are planning conditions which have to be met, these include:- Increase employee car sharing by 5% Increase employee cycling by 2% Increase employee walking by 2% Increase the use of public transport commuting by 6% N Brown Group plc 29

30 Starting Point To start on the road to achieving our GTP targets, the following work was undertaken:- Working party established including a number of key departments within the business A green travel survey was launched to understand employees commuting habits and also give us something to measure against. Data of all employees who drive to work was collated. We engaged with TFGM to help us develop green travel initiatives. Alternative parking was created at Shaw to reduce the impact of losing 50% of our spaces. N Brown Group plc 30

31 Initiatives A number of initiatives were launched to achieve our GTP targets. These include; Subsidised bus routes into Shaw. Travel Choices open days hosted by Transport for Greater Manchester (TFGM). Discounted Travel arrangements. Car share events supported by TfGM. N Brown Group plc 31

32 What didn t go well.. Not everything went as smoothly as we hoped! Travel event/public transport Tram times not compatible with JDW shift change over. Low take up of the discounted annual travel tickets Cost of Tram use from Derker to Shaw. Employees cannot use annual travel tickets on JDW contracted bus routes. Internal communications Some employees feel that communication has not been great. Not many employees have access to a pc so communication was delivered via team briefings. N Brown Group plc 32

33 What did go well.. But some things did go well! Travel Event We had an excellent turnout at the TFGM open days. The days generated a lot of interest from employees. Car Sharing TFGM The car sharing events generated lots of interest from employees. Over 260 employees are registered on the database, with 158 active matches so far. Overall support from Chris and the team has been fantastic. N Brown Group plc 33

34 Summary New purpose built warehouse Loss of 50% of car parking spaces Planning permission targets to achieve Engage with TfGM Introduced Initiatives Communicated with employees at every stage Objectives are to minimise impact to employees Consult with employees Project to be completed by June 2014 N Brown Group plc 34

35 N Brown Group plc 35

36 Greater Manchester s International Centre for contemporary visual arts and media Debbie Bell Safety and Operations Coordinator

37 Cornerhouse stimulates, entertains and educates its audiences to engage with issues and debates in contemporary arts and culture opened cinemas 3 galleries 2 bookshops bar and café publications distribution service

38 In spring 2015, a new purpose-built centre for international contemporary art, theatre, film and books will open its doors for the first time in Manchester, as part of the vibrant new First Street development. It will be called HOME. From gallery to screen via café bar and bookshop, HOME will redefine the contemporary arts centre, creating a space where ideas, hopes and moments of wonder ricochet off walls and lodge themselves in the headspace of audiences old and new.

39 Formed by the merger of two of Manchester s best-loved arts organisations, Cornerhouse and the Library Theatre Company, The new organisation aims to make a HOME for curiosity seekers, for lovers of the dramatic, the digital and the deeply engaging; for radicals and reciprocators.

40 Collaboration As part of the steering group who created Manchester Arts Sustainability team (MAST) in 2011 Cornerhouse has become a leading arts organisation in sustainability. We are also involved with the Corridor Low Carbon Environment and Infrastructure Group (CLCEIG). And Manchester Employers Green Travel Forum

41 Green Champion or just someone who cares? Since joining Cornerhouse in 2005, I have developed, promoted and implemented numerous sustainable and environmental schemes. So, whether it's developing a new behavioural change campaign or updating the travel plan, I use existing budgets to be creative and am a strong believer in action plans that follow through. I am passionate about conserving resources, improving the environment and saving money. Also I feel strongly that the cultural shift is reflected at HOME.

42 Travel Plan The need for a travel plan came from our commitment to Manchester s Environmental Business Pledge. It was part of the criteria to reach Gold level, which we have been at since In the last 18 months we have continuously strived to improve staff wellbeing and reduce workplace travel emission in this area.

43 Challenges At Cornerhouse there is no environmental budget - so it s using the budgets, in the areas you already have, to be as creative as you can, and then looking at if there's any hidden opportunities (Debbie Bell). How do you reduce emissions when only 3/100 employees travel to work by car?

44 This created a need to look at other areas. Replacing work cross city taxi journeys with pool bikes or public transport. Collating data on journeys and setting targets to reduce. Look at other areas of travel: rail and flight. Customers and how we promote traveling to our venue. What support is available outside of the organisation.

45 Progress Through excellent and innovative programming including visual arts, films, theatre and educational activities which engage a wide range of artists and audiences along with evaluating our success we are able to choose every day in big and small ways how our actions and words build a better quality of life for our employees, audiences, event participants and suppliers

46 Action Plan Activity By whom When 1 Look into an introduction of Cycle to Work Scheme Debbie Bell Dec Increase availability of lockers for walkers Debbie Bell Jan Review all staff travel information to include smarter working practices and walking / cycling information Debbie Bell March Increase number of secure cycle stands Debbie Bell April Implement Visitor travel survey Debbie Bell January Promote tele and video conferencing via team brief, staff induction and staff handbook Debbie Bell Dec Look into Introducing subsidised/cheaper public transport fares Debbie Bell April Provide information on cycle routes Debbie Bell January Provide information on location of facilities on-site Debbie Bell November Offer adult cycle training through local MCC and TFGM initiatives Debbie Bell March Promote the use of using pool bike rather than taxi s for cross city journeys. Debbie Bell April Investigate the possibility of amending the business travel policy to allow people to book the train even when it s not the cheapest option. Debbie Bell December Introduce Staff Wellbeing Day Events Debbie Bell April 2014

47 Contacts / Info debbie.bell@cornerhouse.org

48 How to be a Sustainable Travel Co-ordinator TfGM Travel Choices Workshop 1 April 2014