Smart thinking for next generation data centre resiliency

Transcription

1 Smart thinking for next generation data centre resiliency

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3 Market Overview For most organizations today, their IT and communications infrastructure is fundamental to doing business consequently the cost of downtime has never been higher. As businesses expand and distribute operations around the globe, the challenge and complexity of keeping their networks up and running is growing. In this environment, Network Engineers, Sys Admins, IT managers and CIOs are seeking a cost-effective, efficient and secure solution to build resilience into their networks.

4 In 2012, a well-known provider of video streaming services experienced an eight-hour interruption of service, affecting an estimated 20 million users. For six days in 2011, a global bank s website suffered a series of slowdowns and outages, making it difficult, if not impossible, for 29 million customers to bank online. That same year, a switch failure at a mobile phone manufacturer resulted in a global network outage that left millions of users unable to send or receive

5 Service outages like these are hardly rare. In fact, most IT disruptions involve internal (non-customer facing) systems and never make the headlines, although they may be no less costly. One survey of 200 organizations in North America estimates that the average company loses 425 personhours in employee productivity annually due to IT downtime

6 The potential impact on the bottom line? A study of downtime costs by the Ponemon Institute estimates that the average cost of data center downtime across industries is roughly $5,600 per minute. Moreover, the average reported incident lasts 90 minutes, which means that the average cost per incident is approximately $505,500.

7 Simply defined, IT resilience is an organization s ability to maintain acceptable service levels, no matter what challenges arise

8 Connected World: Global Impact of Local Disruptions Proprietary 8

9 How? Defend Detect Remediate Recover Diagnose Refine

10 By focusing on defense, detection, remediation, recovery, diagnosis, and refinement you may be able to lessen the impact of costly service disruptions

11 IT Resilience: What is it? What is IT Resilience? Prevent disruptive errors Efficiently recover from faults Continuous Improvement Why is IT Resilience so critical? Cost of downtime: $250K/hr. Connected Enterprise - Localized disruptions can have global revenue impact Proprietary 11

12 Resilience What it Means To Customers Thanks to Opengear I m managing my network!!! Knowing about a problem before it becomes an outage Faster diagnosis leads to faster remediation New services & site turn up without delays Availability assurance Cost savings vs. POTS lines Expand remote management options IP access to remote sites Network resilience keep working while net admins fix the issue

13 IT/Network Resilience Business continuity solutions must deliver always on network connectivity Maximum Uptime Quick to Deploy Scalable Easy to Manage Downtime costs have never been higher!

14 Customer Pain Points & Response Business continuity solution that delivers always on network connectivity Remote troubleshooting & remediation of infrastructure issues An IT infrastructure that is quick to deploy, scalable and easy to manage Next generation smart solutions to manage critical IT and communications infrastructure. Our unique solution combines Smart OOB remote access & monitoring with auto response & remediation and out-of-band over cell & dial - plus Failover to Cellular backup - all manageable from a centralized console. Take secure remote access and infrastructure management to a new level crafting a unique business continuity solution. Embed intelligence at the network edge moving computation to the data, rather than moving data to the computation. Remote troubleshooting and remediation minimize disruption and deliver always-on resilient connectivity.

15 24/09/2015 Opengear Ltd

16 Why Opengear How We Are Different Opengear s innovative solutions deliver resilience, remote troubleshooting and remediation to improve availability, uptime, and efficiency of networks in data centers, as well as at distributed and remote sites, to maximize business continuity. These solutions are deployed where they are most effective alongside critical infrastructure in data centers, branch offices and remote cabinets to keep networks up and businesses running. The result for our customers is minimized disruption and downtime, ensuring the highest levels of business continuity.

17 Key Takeaways 1. Distributed remote branch offices/retail sites/etc. don t have the same degree of computing and networking resilience found at a company s headquarters. 2. They typically lack dedicated IT, networking and security teams and support, therefore downtime and outages can be common with problem resolution often requiring a site visit. 3. Opengear s smart out-of-band management delivers remote troubleshooting with automated response and remediation to minimize disruption. Smart OOB monitors everything including the physical environment and proactively detects faults before they become failures. The back office, VoIP/UCS systems and network infrastructure at all the remote offices can be managed from one central location, and issues resolved without having to be physically present. 4. With 4G LTE or 3G failover, branch offices can also have the non-stop network access they need to conduct business efficiently and cost-effectively. Opengear's Failover to Cellular automatically detects and remediates access issues should a primary wired line go down for any reason. 5. Always-on resilient connectivity is ensured and the branch office avoids an expensive site visit, saving time and money.

18 Network Admin NOC OOB Access + Control Backup 3G/4G LTE Ethernet In-band RS232 Serial Out-of-band INTERNET Remote Remediation Opengear Switch Users & Clients X Primary ISP Primary ISP X Router REMOTE LAN Proprietary 18

19 Network Admin NOC F2C: IP Passthrough Backup 3G/4G LTE Ethernet In-band RS232 Serial Out-of-band INTERNET Opengear Users & Clients Transparent Failover Switch X Primary ISP Primary ISP X Router REMOTE LAN Proprietary 19

20 F2C SMART SOLUTIONS FOR RESILIENT NETWORKS Summary: Network Resilience Network Resilience Smart OOB TM Out-of-band device management Out-of-band network access Monitoring and logging Smart OOB remote troubleshooting & remediation Failover to Cellular (F2C) uninterrupted availability & connectivity Automation & auto-remediation Site failover connectivity Centralized Management streamlines operations & reduces costs Cost of Infrastructure Failure = $100K - $250K / Hour Network Resilience = Better Business Continuity 20

21 What is Smart OOB? Smart OOB is remote access and monitoring, auto-response and remediation, cellular out-of-band Extends traditional out-of-band management Monitor and log systems health Environmental conditions Proactive fault detection with alerting before failure Auto Response is built into all our products Check-Respond-Resolve Hierarchy Proactive monitoring, alerting, remediation Access even when the network is down Monitor, manage and remediate from anywhere at anytime Multiple Serial Ports are Required

22 Smart OOB + Failover to Cellular(F2C) Smart OOB management for remote networks Highly available OOB path LTE means it is there when they need it Fast diagnosis of the root cause = minutes not hours If it can t be resolved via configuration then they know who to call or what truck to roll They have total visibility and alerting know about a situation before it becomes and outage Failover to Cellular (F2C) 4G LTE F2C admins resolve remote user continue to work Business continuity, maximize uptime, network resilience