1. Compatibility list for Bluetooth mobile phones. 2. Detailed overview of functions. 3. Instructions for pairing Bluetooth mobile phones with CDR

Transcription

1 Mobile Communication Compatibility of Bluetooth mobile phones with Porsche Communication Management (PCM)/CDR audio system (CDR) in the Boxster/Cayman/911/Cayenne models

2 Contents 1. Compatibility list for Bluetooth mobile phones 2. Detailed overview of functions 3. Instructions for pairing Bluetooth mobile phones with CDR 4. Instructions for pairing Bluetooth mobile phones with PCM 5. Frequently asked questions (FAQs) 6. Glossary 2

3 1. Compatibility list for Bluetooth mobile phones 1. Compatibility list for Bluetooth mobile phones Manufacturer Model Compatible with PCM/CDR with mobile phone preparation Compatible with PCM with telephone module Apple iphone 4 Apple iphone 4S Apple iphone 5 BlackBerry 9981 Porsche Design BlackBerry Bold 9790 BlackBerry Bold 9900 BlackBerry Curve 9360 BlackBerry Curve 9380 BlackBerry Q10 Status Errors and omissions excepted. Compatible 3

4 1. Compatibility list for Bluetooth mobile phones Manufacturer Model Compatible with PCM/CDR with mobile phone preparation Compatible with PCM with telephone module BlackBerry Torch 9810 BlackBerry Torch 9860 BlackBerry Z10 HTC 8S HTC 8X HTC One HTC One X HTC One X+ HTC One XL Status Errors and omissions excepted. Compatible 4

5 1. Compatibility list for Bluetooth mobile phones Manufacturer Model Compatible with PCM/CDR with mobile phone preparation Compatible with PCM with telephone module HTC Sensation XL Huawei Ascend Y201 Pro LG Nexus 4 LG Optimus G LG Optimus L7II LG Optimus L9 Motorola Razr I Nokia 303 Asha Nokia Lumia 720 Status Errors and omissions excepted. Compatible 5

6 1. Compatibility list for Bluetooth mobile phones Manufacturer Model Compatible with PCM/CDR with mobile phone preparation Compatible with PCM with telephone module Nokia Lumia 800 Nokia Lumia 920 Samsung Galaxy Note 2 Samsung Galaxy S3 Samsung Galaxy S4 Sony Xperia V Sony Xperia Z This is not an exhaustive compatibility list. If your device is not listed here, please consult your Porsche Centre. BlackBerry, RIM, Research In Motion, SureType and associated trademarks, names and logos are the property of Research in Motion Limited and are registered and/or used under licence in the USA and other countries. Status Errors and omissions excepted. Compatible 6

7 2. Detailed overview of functions 2. Detailed overview of functions compatible/function supported incompatible/function not supported * PCM only. Status Errors and omissions excepted. Sony Xperia V Android Sony Xperia Z Android SMS sometimes not synchronised 6 - s sometimes not synchronised Samsung Galaxy S4 Android SMS sometimes not synchronised Samsung Galaxy S3 Android SMS sometimes not synchronised Samsung Galaxy Note 2 Android SMS sometimes not synchronised Nokia Lumia 920 WP Always start pairing from mobile phone Nokia Lumia 800 WP Always start pairing from mobile phone Nokia Lumia 720 WP Always start pairing from mobile phone Nokia 808 PureView Nokia 303 Asha Motorola Razr I Android Incorrect timestamp LG Optimus L7II Android SMS sometimes not synchronised LG Optimus L9 Android LG Optimus G Android LG Nexus 4 Android Huawei Ascend Y201 Pro Android HTC Sensation XL Android HTC One XL Android HTC One X+ Android HTC One X Android HTC One Android HTC 8X WP Always start pairing from mobile phone HTC 8S WP8.0 BlackBerry Z10 10 BlackBerry Q SMS sometimes not synchronised BlackBerry 9981 Porsche Design Unlock before connecting to vehicle if necessary BlackBerry Bold TM Unlock before connecting to vehicle if necessary BlackBerry Torch Unlock before connecting to vehicle if necessary BlackBerry Torch Unlock before connecting to vehicle if necessary BlackBerry Bold TM Unlock before connecting to vehicle if necessary BlackBerry Curve TM Unlock before connecting to vehicle if necessary BlackBerry Curve TM Unlock before connecting to vehicle if necessary Apple iphone No SMS downloading, only newly received SMS 4 - Possible only with ipod cable connection 8 - Connection by ipod cable recommended Apple iphone 4S No SMS downloading, only newly received SMS 4 - Possible only with ipod cable connection 8 - Connection by ipod cable recommended Apple iphone No SMS downloading, only newly received SMS 4 - Possible only with ipod cable connection 8 - Connection by ipod cable recommended Manufacturer Model Firmware version Pairing from vehicle Pairing from device Auto-connect Registration status Signal strength Network name Basic phone functions Additional call/call toggle* Conference call* DTMF tones Ringtone from mobile phone (in-band ringing)* Contacts on SIM card* Contacts on device Call lists SMS Pairing from vehicle Auto-connect SIM phone book SMS downloading from SIM MP3 audio streaming via Bluetooth (AUX BT)* Online services (Aha Radio) Comments Connection Phone functions Status display Phone book, call lists, SMS and Remote SIM access* Recommendations list RoW OCM3.1 08/2013 7

8 3. Pairing instructions for CDR 3. Instructions for pairing Bluetooth mobile phones with CDR Requirements for CDR CDR must be specified with the option mobile phone preparation. The Bluetooth function on CDR must be switched on. CDR is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Requirements for the mobile phone The Bluetooth function must be switched on. The mobile phone must be visible to other devices. These two settings are normally found in the Bluetooth settings on the mobile phone. Note: some mobile phones can only be made visible for a limited period of time (e.g. one minute). If pairing is not completed within this time, it may be necessary to repeat the process. Note: some mobile phones respond to a pairing request by CDR only when their screen is active and visible. Note: many smartphones (iphone, Android devices, WinPhone devices) are visible only when you are in the Bluetooth settings menu and, in some cases, Bluetooth visibility has also been enabled (refer also to the pairing instructions on the following pages). Pairing process CDR 1. Press the PHONE button. 2. Select Find telephone. A search is performed for available Bluetooth phones. At the end of the search, the devices found are displayed in a list. Note: since CDR can hold no more than three devices in its list, delete any devices that are no longer required from the list before starting the search for new devices. 3. Select the phone you want from the search list on CDR. You are now prompted to enter a Bluetooth code specified by CDR on the phone. Confirm the prompted code on CDR with OK. Enter the correct code on the mobile phone and confirm it to complete the pairing process. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select the phone you want from the search list on CDR again. Mobile phone 4. After pairing, CDR attempts to connect with the phone. On some phones, it is necessary for the user to confirm the connection request by pressing a button on the handset. 5. Many phones also require the user to authorise the transfer of the phone book on the phone once the connection has been established. We recommend that CDR should always be granted access where phones offer this option. Note: in most cases, a paired phone will be found and connected automatically whenever the car is started. In some cases, however, it will be necessary to authorise CDR in the device list on the mobile phone. 8

9 3. Pairing instructions for CDR 3. Instructions for pairing the iphone with CDR Requirements for CDR CDR must be specified with the option mobile phone preparation. The Bluetooth function on CDR must be switched on. CDR must be visible. For this, it must be included in the list of devices shown under PHONE/OPTION/ Device list. CDR is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Requirements for the iphone The Bluetooth function must be switched on. The Bluetooth function on the iphone is switched on in the Bluetooth settings menu. You can access this menu via Settings/Bluetooth. An icon in the status area indicates that the Bluetooth function is switched on. Note: the Bluetooth function on the iphone is configured in such a way that a device search normally has to be started from the iphone itself. iphone 4. Select the menu item Settings/Bluetooth. The iphone now starts to search for visible Bluetooth devices. 5. Select CDR from the search list on the iphone. A connection request now appears on CDR; you must confirm this request. CDR 6. A number pad is displayed on CDR; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. iphone 7. A numerical field is displayed on the iphone ; enter the same Bluetooth code in this field and confirm with Pair. Pairing is now complete. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select CDR from the search list again. Pairing process CDR 1. Press the PHONE button. 2. Press the OPTION button. 3. Select the menu item Device list. CDR is now visible to external devices. 8. The iphone now automatically establishes a Bluetooth connection with CDR. 9. Your iphone is now connected with CDR. The next time the car is started, a connection with CDR will be established automatically. Note: to enable the iphone to find CDR more quickly, it is preferable to delete all devices from the device list on CDR before you start the search for new devices. 9

10 3. Pairing instructions for CDR 3. Instructions for pairing BlackBerry devices with CDR Requirements for CDR CDR must be specified with the option mobile phone preparation. The Bluetooth function on CDR must be switched on. CDR must be visible. For this, it must be included in the list of devices shown under PHONE/OPTION/ Device list. CDR is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Requirements for the BlackBerry The Bluetooth function must be switched on. You can switch on the Bluetooth function on the BlackBerry via Manage connections/bluetooth On. An icon in the status area indicates that the Bluetooth function is switched on. Note: the BlackBerry does not appear in the search list on CDR because it has a higher security level. In this case, therefore, you must start the search from the mobile phone itself. Pairing process CDR 1. Press the PHONE button. 2. Press the OPTION button. 3. Select the menu item Device list. CDR is now visible to external devices. Note: to enable the BlackBerry to find CDR more quickly, it is preferable to delete all devices from the device list on CDR before you start the search for new devices. BlackBerry 4. Select the menu item Manage connections/ Bluetooth connections. 5. Select Full menu/add device/search. The BlackBerry now starts to search for visible Bluetooth devices. 6. Select CDR from the search list on the BlackBerry. A connection request now appears on CDR; you must confirm this request. CDR 7. A number pad is displayed on CDR; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. BlackBerry 8. Enter the same Bluetooth code on the BlackBerry and confirm with OK (8). Pairing is now complete. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select CDR from the search list again. 9. A window now appears on the BlackBerry asking whether the connection with CDR should be accepted. Answer this question with Yes and confirm the item Do not ask this question again by setting a check. CDR is now authorised on the BlackBerry. The BlackBerry will now be found and connected automatically whenever the car is started. 10

11 3. Pairing instructions for CDR 3. Instructions for pairing Android devices with CDR Requirements for CDR CDR must be specified with the option mobile phone preparation. The Bluetooth function on CDR must be switched on. CDR must be visible. For this, it must be included in the list of devices shown under PHONE/OPTION/ Device list. CDR is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Requirements for the Android device The Bluetooth function must be switched on. To switch on the Bluetooth function of an Android device, you need to be in the Bluetooth settings menu. You can access this menu via Settings/ Wireless and networks/bluetooth settings. An icon in the status area indicates that the Bluetooth function is switched on. 6. Select CDR from the search list on the mobile phone. A connection request now appears on CDR; you must confirm this request. CDR 7. A number pad is displayed on CDR; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. Android device 8. An input field appears on the Android device; enter the same Bluetooth code in this field and confirm with OK. Pairing is now complete. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select CDR from the device list on the mobile phone again. Note: for the pairing of Android devices, we recommend starting the device search from the mobile phone itself. Pairing process CDR 1. Press the PHONE button. 2. Press the OPTION button. 3. Select the menu item Device list. CDR is now visible to external devices. Note: to enable the Android device to find CDR more quickly, it is preferable to delete all devices from the device list on CDR before you start the search for new devices. Android device 4. Select the menu item Settings/Wireless and networks/bluetooth settings. 5. Select the menu item Scan for devices. The mobile phone now starts to search for visible Bluetooth devices. 9. The mobile phone now automatically establishes a Bluetooth connection with CDR. 10. When the connection has been established, the phone asks you to authorise the transfer of contacts and call lists from the mobile phone to CDR. Confirm this request to initiate the transfer of the phone book and call lists to CDR. Make sure that Always allowed is ticked. Note: with some Android devices, the request for authorisation to transfer the phone book and call lists may simply be displayed in the form of an icon in the header on the phone screen. In this case, drag the header down on the touchscreen to enable you to confirm the request. Please note that the request may appear repeatedly on some devices even if you have already selected Always allowed. 11. Your mobile phone is now connected with CDR. From now on, the phone will be connected with CDR automatically whenever the car is started. 11

12 4. Pairing instructions for PCM 4. Instructions for pairing Bluetooth mobile phones with PCM Requirements for PCM PCM must be specified with the option mobile phone preparation or telephone module. The Bluetooth function of PCM is switched on and PCM is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Requirements for the mobile phone The Bluetooth function must be switched on. The mobile phone must be visible to other devices. Only for PCM with telephone module: the external SIM Access Profile may need to be activated on the mobile phone to enable the telephone module to be used via Bluetooth. These settings are normally found in the Bluetooth settings on the mobile phone. Note: some mobile phones can only be made visible for a limited period of time (e.g. one minute). If pairing is not completed within this time, it may be necessary to repeat the process. Note: some mobile phones respond to a pairing request by PCM only when their screen is active and visible. Note: many smartphones (iphone, Android devices, WinPhone devices) are visible only when you are in the Bluetooth settings menu and, in some cases, Bluetooth visibility has also been enabled (refer also to the pairing instructions on the following pages). Pairing process PCM 1. Press the PHONE button. 2. Select Find telephone and, where applicable, on the next screen select the menu item New mobile phone. A search is performed for available, previously unknown Bluetooth phones. At the end of the search, the devices found are displayed in a list. 3. Select the phone you want from the search list on PCM. You are now prompted to enter a Bluetooth code specified by PCM on the phone. Enter the correct code on the mobile phone and confirm it to complete the pairing process. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select the phone you want from the search list on PCM again. Mobile phone 4. After pairing, PCM attempts to connect with the phone. On some phones, it is necessary for the user to confirm the connection request by pressing a button on the handset. 5. Many phones also require the user to authorise the transfer of the phone book on the phone once the connection has been established. We recommend that PCM should always be granted access where phones offer this option. Note: in most cases, a paired phone will be found and connected automatically whenever the car is started. In some cases, however, it will be necessary to authorise PCM in the device list on the mobile phone. 12

13 4. Pairing instructions for PCM 4. Instructions for pairing the iphone with PCM Requirements for PCM PCM must be specified with the option mobile phone preparation or telephone module. PCM must be visible to other devices. For this, the appropriate setting ( PCM visible ) must be enabled under PHONE/OPTION/SET PHONE/Bluetooth settings. The Bluetooth function of PCM is switched on and PCM is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. This should not be pressed here. Requirements for the iphone The Bluetooth function must be switched on. To switch on the Bluetooth function of the iphone, you need to be in the Bluetooth settings menu. You can access this menu via Settings/Bluetooth. An icon in the status area indicates that the Bluetooth function is switched on. PCM 4. A number pad is displayed on PCM; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. iphone 5. A numerical field is displayed on the iphone ; enter the same Bluetooth code in this field and confirm with Pair. Pairing is now complete. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select PCM from the device list on the iphone again. Note: the Bluetooth function on the iphone is configured in such a way that a device search normally has to be started from the iphone itself. Pairing process PCM 1. Press the PHONE button. PCM is now visible to external devices. 6. The iphone now automatically establishes a Bluetooth connection with PCM. 7. Your iphone is now connected with PCM. The next time the car is started, a connection with PCM will be established automatically. iphone 2. Select the menu item Settings/Bluetooth. The iphone now starts to search for visible Bluetooth devices. 3. Select PCM from the search list on the iphone. A connection request now appears on PCM; you must confirm this request. 13

14 4. Pairing instructions for PCM 4. Instructions for pairing BlackBerry devices with PCM Requirements for PCM PCM must be specified with the option mobile phone preparation or telephone module. The Bluetooth function of PCM is switched on and PCM is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. Pairing process PCM 1. Press the PHONE button. 2. Select Find telephone and, where applicable, on the next screen select the menu item New mobile phone. At the end of the search, the devices found are displayed in a list. Requirements for the BlackBerry The Bluetooth function must be switched on. You can switch on the Bluetooth function on the BlackBerry via Manage connections/bluetooth On. An icon in the status area indicates that the Bluetooth function is switched on. The BlackBerry must be visible to other devices. You can find this setting on the BlackBerry under Manage connections/bluetooth connections. The Visible setting must be set to Yes or 2 min. Automatic transfer of the phone book from the BlackBerry to PCM can be configured by setting Address book transfer to All entries. You can find this setting on the BlackBerry under Manage connections/bluetooth connections/ /Options. Only for PCM with telephone module: the external SIM Access Profile may need to be activated on the BlackBerry to enable the telephone module to be used via Bluetooth. You can find this setting under Manage connections/bluetooth connections/ / Options. Note: please note that changes to settings do not come into effect until you actively exit the menu and save the changes. To speed up the search by PCM and allow external SIM access, BlackBerry devices have the option of a standby mode. You can find this setting under Manage connections/bluetooth connections/add new device/ Listen. Note: on older devices, a prompt to enter a Passkey for PCM may appear on the BlackBerry during the search by PCM. You can ignore this prompt or cancel it using the mobile phone s Back button. BlackBerry 3. Select the phone you want from the search list on PCM. You are now prompted to enter a Bluetooth code specified by PCM on the phone. Enter the correct code and confirm with OK on the BlackBerry to complete the pairing process. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select the phone you want from the search list on PCM again. 4. A window now appears on the BlackBerry asking whether the connection with PCM should be accepted. Answer this question with Yes after selecting the item Do not ask this question again. PCM is now authorised on the BlackBerry. The BlackBerry will now be found and connected automatically whenever the car is started. 14

15 4. Pairing instructions for PCM 4. Instructions for pairing Android devices with PCM Requirements for PCM PCM must be specified with the option mobile phone preparation or telephone module. PCM must be visible to other devices. For this, the appropriate setting ( PCM visible ) must be enabled under PHONE/OPTION/SET PHONE/Bluetooth settings. The Bluetooth function of PCM is switched on and PCM is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. This should not be pressed here. Requirements for the Android device The Bluetooth function must be switched on. To switch on the Bluetooth function of an Android device, you need to be in the Bluetooth settings menu. You can access this menu via Settings/ Wireless and networks/bluetooth settings. An icon in the status area indicates that the Bluetooth function is switched on. Note: for the pairing of Android devices, we recommend starting the device search from the mobile phone itself. Android device 2. Select the menu item Settings/Wireless and networks/bluetooth settings. 3. Select the menu item Scan for devices. The mobile phone now starts to search for visible Bluetooth devices. 4. Select PCM from the search list on the mobile phone. A connection request now appears on PCM; you must confirm this request. PCM 5. A number pad is displayed on PCM; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. Android device 6. An input field appears on the Android device; enter the same Bluetooth code in this field and confirm with OK. Pairing is now complete. Pairing process PCM 1. Press the PHONE button. PCM is now visible to external devices. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select PCM from the device list on the mobile phone again. 15

16 4. Pairing instructions for PCM 7. The mobile phone now automatically establishes a Bluetooth connection with PCM. 8. When the connection has been established, the phone asks you to authorise the transfer of contacts, call lists and messages from the mobile phone to PCM. Confirm the request to initiate the transfer of these data to PCM. Make sure that Always allowed is ticked. Note: with some Android devices, the request for authorisation to transfer the phone book and call lists may simply be displayed in the form of an icon in the header on the phone screen. In this case, drag the header down on the touchscreen to enable you to confirm the request. Please note that the request may appear repeatedly on some devices even if you have already selected Always allowed. 9. Your mobile phone is now connected with PCM. From now on, the phone will be connected with PCM automatically whenever the car is started. 16

17 4. Pairing instructions for PCM 4. Instructions for pairing WinPhone devices with PCM Requirements for PCM PCM must be specified with the option mobile phone preparation or telephone module. PCM must be visible to other devices. For this, the appropriate setting ( PCM visible ) must be enabled under PHONE/OPTION/SET PHONE/Bluetooth settings. The Bluetooth function of PCM is switched on and PCM is not currently connected to a mobile phone. Pressing the PHONE button displays the menu item Find telephone. This should not be pressed here. Requirements for the WinPhone device The Bluetooth function must be switched on. To switch on the Bluetooth function of WinPhone devices, you need to be in the Bluetooth settings menu. You can access this menu via Settings/ Bluetooth. Note: for the pairing of WinPhone devices, we recommend starting the device search from the mobile phone itself. Pairing process PCM 1. Press the PHONE button. PCM is now visible to external devices. WinPhone device 2. Select the menu item Settings/Bluetooth. The mobile phone now starts to search for visible Bluetooth devices. 3. Select PCM from the search list on the mobile phone. A connection request now appears on PCM; you must confirm this request. PCM 4. A number pad is displayed on PCM; enter any four-digit Bluetooth code of your choice (e.g ) and confirm with OK. If both devices to be paired support Secure Simple Pairing (PCM as of November 2012), there is no need for the user to enter the Bluetooth code. Instead, it is simply a case of confirming whether the six-digit codes displayed on both devices match each other. WinPhone device 5. An input field appears on the WinPhone device; enter the same Bluetooth code in this field and confirm with OK. Pairing is now complete. Note: the user has 30 seconds to enter the code. If pairing is not completed within this time, it may be necessary to repeat the process. To do this, select PCM from the device list on the mobile phone again. 6. The mobile phone now automatically establishes a Bluetooth connection with PCM. 7. When the connection has been established, the phone asks you to authorise the transfer of contacts from the mobile phone to PCM. Confirm this request with Authorise to initiate the transfer of these data to PCM. 8. Your mobile phone is now connected with PCM. From now on, the phone will be connected with PCM automatically whenever the car is started. 17

18 5. Frequently asked questions (FAQs) 5. Frequently asked questions about Bluetooth Contents list [1] Frequently asked questions about Bluetooth [2] Frequently asked questions about mobile phone preparation (general) [3] Frequently asked questions about CDR with mobile phone preparation [4] Frequently asked questions about PCM with mobile phone preparation [5] Frequently asked questions about PCM with telephone module [6] Frequently asked questions about transferring phone book contacts and call lists Bluetooth Phone Book Access Profile (PBAP) [7] Frequently asked questions about audio streaming with Bluetooth (PCM only) [8] Frequently asked questions about transferring s and SMS with the Bluetooth Message Access Profile (PCM only) [9] Frequently asked questions about Aha Radio (PCM only) [1] Frequently asked questions about Bluetooth What are the new Bluetooth functions in Porsche cars from November 2012? Since November 2012, the Bluetooth mobile phone preparation package in new Porsche cars also includes the ability to transfer SMS and messages from the mobile phone to PCM. This function enables the customer to read messages stored in the phone directly on the PCM screen. To use this feature, the mobile phone must support the Bluetooth Message Access Profile. Other new functions that work with Bluetooth are web radio streaming, online weather updates and online searches for points of interest in conjunction with the online services option. To be able to use any of these functions, you will need a recent Android phone with the necessary app (Aha Radio). With the phone connected to PCM by Bluetooth, it can stream the music received by the web radio app to PCM for playback over the in-car audio system. In this setup, the app can be controlled directly from PCM. While app control from PCM is available to iphone users, this is possible only with a cable connection and not by Bluetooth. What is Bluetooth? Bluetooth is an industry standard for the wireless networking of electronic devices over short distances of up to 10 metres. It allows mobile electronic devices such as mobile phones and PDAs as well as PCs and peripherals, e.g. keyboards, to communicate wirelessly with each other, with Bluetooth as the interface. When will Bluetooth technology be available in my favourite model? Bluetooth technology is already available in all Porsche models. To connect your mobile phone via Bluetooth, you need to order the mobile phone preparation option (optional in conjunction with CDR or PCM) or the telephone module option (optional only in conjunction with PCM). The pairing process has also been simplified. Pairing is the one-off process by which the connection between the Bluetooth phone and PCM is granted authorisation. Secure Simple Pairing has been introduced and can be used with those phones that support it. With this process, it is no longer necessary to enter a code on PCM or on the phone. Instead, it is simply a case of comparing the displayed codes in order to establish the connection between the phone and PCM. Which profile does my phone use if it supports both the SIM Access Profile and the Handsfree Profile? Under normal circumstances, PCM recognises the connection options offered by the mobile phone while it is searching for new devices. If a phone supports the SIM Access Profile, PCM will try to connect to this profile. If the connection attempt fails or if this profile is not supported, a connection will be established via the Handsfree Profile. 18

19 5. Frequently asked questions (FAQs) While a connection is being established following a system start-up, there may be situations in which a connection cannot be established with the SIM Access Profile. This may be because a call is in progress or external SIM access has been deactivated on the mobile phone. In these cases, the connection is likewise established using the Handsfree Profile (HFP mode). The range of supported functions in this mode corresponds to that of the car's mobile phone preparation (no SMS, no Bluetooth headset). The Bluetooth handset is not supported in this event either. A special case arises when the phone additionally supports the transfer of messages via the Message Access Profile or has the Aha Radio App installed. In these cases, preference is given to a connection by Handsfree Profile because, for technical reasons, this is the only mode in which messages can be transferred and the new Aha functions can be used on PCM. How can I tell whether my mobile phone supports the SIM Access Profile? You can find information on the profiles supported by your phone in its operating manual. PCM also lists the profiles reported by your mobile phone in its list of devices under Device details. However, many devices require SIM access to be enabled first. The relevant setting can be found either in the Bluetooth settings of the mobile phone or is managed in a special application under Apps (or similar). How can I tell whether my mobile phone is connected via the SIM Access Profile or Handsfree Profile? The profile is displayed in the Bluetooth device list (PHONE/OPTION/SET PHONE/Bluetooth settings/ Device list) on the page showing the connected device, under the device name. Can the handset be used when a mobile phone is connected via the Handsfree Profile? With the telephone module, the Bluetooth handset can be used only when the mobile phone is connected via the SIM Access Profile. Otherwise, the user is shown the message: Please use PCM or your mobile phone. Why does my mobile phone connect via the Handsfree Profile even though it also supports the SIM Access Profile? There are several possible causes: 1. In cases where the phone supports both the Handsfree Profile and the SIM Access Profile and additionally offers the ability to transfer messages via the Message Access Profile or has the Aha Radio App installed, preference is given to a connection by Handsfree Profile because, for technical reasons, this is the only mode in which messages can be transferred and the new Aha functions can be used on PCM. 2. The system was started while a call was in progress. A connection via the SIM Access Profile is not possible for technical reasons. Once the call has ended, the user can activate SIM access to the mobile phone manually via PHONE/OPTION/SET PHONE/Bluetooth settings/device list. 3. External SIM access on the mobile phone was deactivated. 4. External SIM access for the telephone was deliberately deactivated at PCM. In this case, the device will also be connected via the Handsfree Profile the next time a connection is established. 5. Some phones do not allow a connection via the SIM Access Profile if an A2DP connection (AUX BT) is already active. This may be solved by switching PCM s Bluetooth function off and on again. 6. If pairing was started by the telephone, the connection cannot be established via the SIM Access Profile. In this case, the connection is always made via the Handsfree Profile. 19

20 5. Frequently asked questions (FAQs) [2] Frequently asked questions about mobile phone preparation (general) Can I still use the car's mobile phone preparation without a Bluetooth -enabled mobile phone? No, unfortunately this is not possible. Can I use mobile phone preparation with any Bluetooth -enabled mobile phone? A basic requirement for the compatibility of your mobile phone with the phone preparation is that it should support the Bluetooth Handsfree Profile (HFP). An overview of phone models that have been compatibility-tested by Porsche is provided at the beginning of this PDF brochure or can be found at (search for Bluetooth or Mobile Communication ). If your mobile phone is not listed there, it may still offer limited compatibility. Why do mobile phones differ in terms of their operation or functions? The implementation of the Bluetooth standard tends to vary among manufacturers, from one phone model to the next, and even in different firmware versions for the same phone. As a result, your mobile phone s behaviour when used in the car may differ from that of other mobile phones and you may not be able to use all the options provided by your CDR/PCM with mobile phone preparation. You can find information on the range of functions available on the devices recommended by Porsche in the mobile phone compatibility list at the beginning of this PDF brochure or at (search for Bluetooth or Mobile Communication ). Why is a mobile phone s firmware such an important factor? Often, new mobile phone firmware versions not only offer new functions, but also fix bugs present in previous firmware versions. You should therefore make sure that the firmware on your phone is as up-to-date as possible. Unfortunately, however, there is always a possibility that the behaviour of individual functions may change with a new firmware version. What do I need to do to connect my phone with the car? Before any devices can be connected with the car, they have to undergo a one-off registration or pairing process for their own security. You will find information on this pairing process in the operating instructions for your mobile phone, in this brochure or at (search for Bluetooth or Mobile Communication ). Once a Bluetooth mobile phone has been paired with the car, the phone will be searched for and connected automatically each time the ignition is switched on. It is important for both pairing and continued operation that the Bluetooth function remains enabled on the phone and in the car. For the pairing process specifically, the Bluetooth visibility on the phone must also be enabled. If the pairing process is initiated by the mobile phone, CDR/PCM visibility must be enabled. For this, the relevant option in the Bluetooth settings under PHONE/OPTION/SET PHONE must be activated (PCM only) and CDR/PCM must be shown in the Bluetooth device list. 20

21 5. Frequently asked questions (FAQs) Can I disable my mobile phone s visibility after the pairing process? Yes. Visibility is only required for pairing, which needs to be carried out only one time before the first connection. Once you have paired your mobile phone with the car, subsequent connections will be established even if visibility is disabled. Visibility can be enabled and disabled under PHONE/OPTION/SET PHONE/Bluetooth settings. What can I do if I can t pair or connect my mobile phone despite the Bluetooth function and visibility being enabled? There are several possible causes: 1. On some phone models, each connection request by the car must be confirmed by the press of a button. If this confirmation is not provided, the connection will not be established. This confirmation request, which is sent each time the ignition is switched on, can be suppressed by authorising CDR/PCM in the device list on the mobile phone. On most phones, this device list is found in the Bluetooth settings. 2. There are situations where the mobile phone will not allow a connection because of an erratic condition. Often, the only way to correct this condition is to switch the phone off and on again or to remove the battery briefly. 3. It can happen that a mobile phone does not appear in PCM s search list due to unfavourable external conditions. In this case, you can also start the pairing process from the mobile phone. Make sure that the Bluetooth function is enabled on the phone and on PCM/CDR. Also make sure that PCM/CDR is in the Bluetooth device list, since the mobile phone will be able to see it there. In addition, the corresponding menu item in PCM must be activated, as found in Bluetooth settings under PHONE/OPTION/SET PHONE. 4. In very rare cases, it can happen that one or both of the devices to be connected forgets the pairing information. As a result, no connection can be established between these two devices. In this case, delete the entry left either on the phone or in the car and repeat the pairing process. 5. Some phone models allow the user to select the Bluetooth profiles supported. Here, too, profile selections can become forgotten and the connection can no longer be established. 6. Some phone models respond to a pairing request by CDR/PCM only when their screen is active and visible. 7. If an iphone was paired with PCM and the pairing was deleted on PCM, a bug in the iphone software prevents a connection with PCM being initiated from the iphone. In this case, it is necessary to delete the corresponding entry on the iphone and start the pairing process from scratch. Can I pair a second phone with the car? Yes. Before pairing a second Bluetooth phone, however, you should terminate the connection with your first device. One way of doing this is to disable the Bluetooth function on the first device for the time of pairing the second one. Do I need a cradle to use my phone with the car's mobile phone preparation? To use your Bluetooth mobile phone with the car's mobile phone preparation, no mobile phone cradle (holder) is strictly required. Nevertheless, the use of a mobile phone cradle is recommended because phone signal reception will be improved by the connection to the car's external aerial, and the car will keep the mobile phone's battery charged. Mobile phone cradles for selected phone models are available from car accessory retailers. 21

22 5. Frequently asked questions (FAQs) What happens if there is more than one Bluetooth phone in the car at the same time? The car's mobile phone preparation can only be connected to one phone at a time. You can, however, pair up to five devices in the car and then actively switch between these devices. When the system starts up, it automatically searches for the most recently connected mobile phone. If it does not find this device within 15 seconds, the system then searches for the other paired phones. Can I send text messages using the mobile phone preparation? No. While it has been possible in new cars since November 2012 to receive text messages via the Message Access Profile, there is still no support for the sending of text messages. Where can I find more information about the pairing process and operation of the car's mobile phone preparation? You can find more details about the operation of the mobile phone preparation in the operating instructions for CDR/PCM. Additional information on the pairing process can also be found in this brochure or at (search for Bluetooth or Mobile Communication ). Who can I contact when having problems with Bluetooth phones? If you have any questions about your mobile phone, please contact the retailer or mobile phone provider from which you purchased the device. The conditions of the respective phone manufacturer apply exclusively. 22

23 5. Frequently asked questions (FAQs) [3] Frequently asked questions about CDR with mobile phone preparation Which functions are supported in CDR with a connection established by mobile phone preparation? Since the range of supported functions varies greatly between different mobile phones, please refer to the detailed information relevant to your vehicle equipment and mobile phone in the mobile phone compatibility list in this brochure or at (search for Bluetooth or Mobile Communication ). The mobile phone preparation in CDR supports the following functions in principle: pairing of a mobile phone with search initiated from the car or phone automatic connection of a paired device at system start-up basic phone functions (making, receiving and ending calls) hands-free capability via the in-car audio system status displays such as network name and signal quality transfer of phone book entries from the mobile phone transfer of call lists from the mobile phone sending of DTMF tones You will find explanations of these terms in the glossary. 23

24 5. Frequently asked questions (FAQs) [4] Frequently asked questions about PCM with mobile phone preparation Which functions are supported in PCM with a connection established by mobile phone preparation? Since the range of Bluetooth -supported functions varies greatly between different mobile phones, please refer to the detailed information relevant to your vehicle equipment and mobile phone in the mobile phone compatibility list in this brochure or at (search for Bluetooth or Mobile Communication ). The mobile phone preparation in PCM supports the following functions in principle: Why can t I set the ringtone in PCM? This setting is disabled for all phone models that can transfer their ringtone to PCM via Bluetooth. PCM then rings with the mobile phone s ringtone. The ringtone setting cannot be changed on PCM in this case; it has to be set on the phone. Why doesn t my PCM ring when a call comes in? This can happen if you are using a phone that transfers its ringtone to PCM via Bluetooth. If your phone is set to Silent or Meeting for example, neither your phone nor PCM will ring. pairing of a mobile phone with search initiated from the car or phone automatic connection of a paired device at system start-up basic phone functions (making, receiving and ending calls) hands-free capability via the in-car audio system status displays such as network name and signal quality transfer of phone book entries from the mobile phone transfer of call lists from the mobile phone transfer of SMS and messages sending of DTMF tones starting and ending a second call, call toggling and conference call with the online services option and the Aha Radio App on an Android device or iphone, further services are available (web radio, online weather, online search) You will find explanations of these terms in the glossary. 24

25 5. Frequently asked questions (FAQs) [5] Frequently asked questions about PCM with telephone module What are the differences between PCM with telephone module and PCM with mobile phone preparation? PCM with telephone module is a permanently installed car phone that requires a SIM card in order to make and receive calls. This SIM card can either be a card inserted directly into PCM or it can be a card inside a mobile phone, in which case it is accessed using the Bluetooth SIM Access Profile. The telephone module connects to the mobile phone network via the car's external aerial. As an additional option, the telephone module can be ordered with a Bluetooth handset featuring a display and its own keypad, enabling calls to be made privately in the presence of other passengers, even from the rear seats. Use of the Bluetooth handset is not supported in HFP mode (depending on the model of your mobile phone). Which mobile phones can I use to operate PCM with telephone module? Since PCM with telephone module has an extended range of functions and supports both the Bluetooth SIM Access Profile and the Handsfree Profile, this variant can, in principle, be used with all mobile phones that offer at least the Handsfree Profile. However, the full range of functions as detailed below is available only when phones are connected to PCM via the SIM Access Profile. Can I use two SIM cards at the same time? No. PCM with telephone module uses either the SIM card inserted into PCM or if there is no SIM card inserted into PCM the SIM card of a mobile phone connected via the Bluetooth SIM Access Profile. Which functions does PCM with telephone module support? PCM with telephone module supports the following functions in principle: basic phone functions (making, receiving and ending calls) hands-free capability via the in-car audio system status displays such as network name and signal quality sending of DTMF tones starting and ending a second call, call toggling and conference call pairing of a Bluetooth mobile phone with search initiated from the car automatic connection of a paired device at system start-up transfer of phone book entries from the mobile phone (contacts on the SIM card and address book contacts from the device) or from the inserted SIM card transfer of call lists from the mobile phone use of the Bluetooth handset to hold conversations in privacy mode (optional, not in HFP mode) use of Bluetooth headsets (not in HFP mode) sending and receiving of text messages You will find explanations of these terms in the glossary. Can I remove the ignition key during a telephone call? Yes. You can park the vehicle and remove the ignition key during a call. PCM remains on until you or the person on the other end actively terminate(s) the call. If your mobile phone is connected to PCM via the Handsfree Profile, you can transfer your call to your phone after parking and continue the call outside the car. 25

26 5. Frequently asked questions (FAQs) Can I use the Bluetooth handset to make calls outside the car, too? The Bluetooth handset of PCM with telephone module is designed for use inside the car. It can be used outside the car, although only within a very small radius as the Bluetooth connection with the vehicle must be maintained. Can I transfer the phone book to PCM with telephone module? Yes. The phone book entries on a SIM card inserted into PCM or those on a mobile phone connected via the Bluetooth SIM Access Profile are transferred to PCM with each system start-up. The transfer of the contacts stored on the device is, however, dependent on the mobile phone s range of functions and on the Bluetooth profile currently activated on the phone. Please also note that, with some device models, the request by PCM must be confirmed by the press of a button on the phone. If this confirmation is not provided, the phone book will not be transferred. This confirmation must be repeated each time the ignition is switched on. However, it is possible to suppress the request by authorising PCM in the device list on the mobile phone. On most phones, this device list is found in the Bluetooth settings. Please note that some mobile phones with the Android operating system may display the request for authorisation to transfer the phone book and call lists simply in the form of an icon in the header on the phone screen. In this case, touch the icon and drag it down on the touchscreen to enable you to confirm the request. Why is my phone number being shown to others even though the function for withholding my number is enabled on my mobile phone? The setting for withholding your phone number depends on the device involved. If your mobile phone is connected to PCM via the SIM Access Profile, only the SIM card of your mobile phone is being used; the call itself takes place via PCM. However, you do have the option to enable the withhold number function in PCM as well (PHONE/OPTION/SET PHONE/Call settings). Can I send and receive text messages with PCM with telephone module? Yes. SMS can be sent and received with PCM with telephone module. To make it easier for you to compose your text messages, you can call up templates that also contain information from the navigation system (e.g. time of arrival or current position), provided your PCM supports GPS navigation. Where position information of this type is received in text messages, it can be transferred to the navigation system and used for route guidance. Why can t I see all of the text messages from the mobile phone in the car? The Bluetooth SIM Access Profile, used to implement the text message function, permits access to the SIM card of the connected mobile phone. Consequently, only text messages stored on the SIM card are visible in the car. After the SIM Access connection has been disestablished, why doesn t my mobile phone show the text messages I received in the car? Mobile phones often show only the text messages stored in the memory of the phone itself. In this type of phone, a text message received in the car is not shown in the message list of your mobile phone because the message was stored on the SIM card of your phone and not in the memory of the phone itself. If I delete a text message in the car, is it automatically deleted on the mobile phone as well? Yes. A text message deleted on PCM is physically deleted from the mobile phone s SIM card. Can I also receive multimedia messages with PCM with telephone module? No. PCM with telephone module does not support multimedia messaging. 26