The Dana Identity Store is the easiest way to order stationery that meets the Dana Identity guidelines and is approved by Dana World Headquarters.

Transcription

1

2 WELCOME The Dana Identity Store is the easiest way to order stationery that meets the Dana Identity guidelines and is approved by Dana World Headquarters. The Store is located on the world wide web at Items are ordered and personalized and payment is made via credit card. You will receive an of an invoice immediately following the order. Within 8 hours, you will receive via an Adobe Acrobat pdf proof of your personalized stationery order. You must reply to this and approve the order to go to press. Items usually ship within 5-7 business days following the receipt of the proof approval. It is recommended you visit the official Dana Identity website at to review specific identity standards for material you are ordering. For customer support call (9) or michelle.mosiniak@hecksprinting.com For technical support call (9) or brandy.ziemann@hecksprinting.com

3 LOGIN This is the login screen. You will need to Sign Up to begin using the site. Enter the requested information and click Sign Up. Use your Dana address. Remember to record your Username and Password for future use. You will receive an including a link to activate your account. Once activated, you can Log In and begin using the Dana Identity Store

4 ORDERING A PRODUCT This is the Store Home. Choose the category for the item you would like to order first. For this demo, we will choose business cards......and then Business Cards - Standard. Choose a quantity.

5 CUSTOMIZING A PRODUCT Search for the last name of the person for which you would like to order business cards. Most likely, the search will come back with No records match, please search again or enter data manually. You now want to click on the Enter Manually button. Enter all the necessary information and click Save as New. You will be prompted to confirm your information so it can be saved for future use. 5 Once you ve reviewed your information for accuracy and saved it in the database, click Done. 6 This will place the ordered item into the shopping cart. We want to continue the demo, so click Continue Shopping. 5

6 ORDERING ANOTHER PRODUCT This time, please choose Letterhead and Second Sheets and then the Letterhead subcategory....and then Letterhead - Personalized Premium Choose a quantity. 6

7 CUSTOMIZING A PRODUCT ALREADY IN THE DATABASE Search for the last name of the person for which you just ordered business cards. This time, the search will come back with a match because you saved the information to the database when you ordered business cards. Click on Select to continue. Keep in mind that different items may have slightly different customizations. For example, letterhead can have a website listed. Always verify information and then click Done. This will place the ordered item into the shopping cart. To continue the demo, click Continue Shopping. 7

8 ORDERING ANOTHER PRODUCT Choose Envelopes......and then #0 Envelopes - Regular Choose a quantity. 8

9 CUSTOMIZING A PRODUCT Search for the zip code of the organization for which you would like to order envelopes. Most likely, the search will come back with No records match, please search again or enter data manually. You now want to click on the Enter Manually button. Enter all the necessary information and click Save as New. You will be prompted to confirm your information so it can be saved for future use. 5 Once you ve reviewed your information for accuracy and saved it in the database, click Done. Proceed to the next step and click Check Out. 6 IF THIS IS A DEMO ORDER AND SHOULD NOT BE PROCESSED, YOU MUST ENTER DEMO ORDER IN THE NOTES SECTION! 9

10 CHECKOUT Enter the required information and choose Save Information to save the data so you will not have to re-enter it for future orders. Choose Next. Enter the billing information and choose Finish. ORDER ACCEPTED! You will immediately receive an invoice via . Please keep for your records. Multiple orders within one month will be combined and charged to your credit card. 0

11 ONLINE SUPPORT A list of Frequesntly Asked Questions is available for your convenience. For additional assistance, visit the Customer Service and Technical Support links. Things to keep in mind... ) You need to have Internet Explorer 5.5 or higher To check to see you have the right version go to help...about internet explorer - that will tell you which version you are running ) You need to have Javascript enabled To do this you need to make us a trusted site Go to tools->internet options-> Security tab - hit the sites button click trusted sites then add the site ) You need to have Cookies enabled To do this go to tools->internet options->privacy and hit the sites button type the address of the site, hit allow